Snow Joe Electric Snow Shovel

Thank You for Your Purchase!

Scan to register online today and activate your 2-year warranty. Receive 90 days bonus coverage by visiting shopjoe.com/register.

Upgrade your coverage at shopjoe.com/register for up to 3, 4, or 5 years of total tool coverage.

We stand behind our products. If you have a problem with your tool within the warranty period, we will gladly solve it.

Has your Snow Joe experience left you smiling? Tell your friends and tag us! We love to hear your feedback! Share your experience by writing comments and reviews on shopjoe.com, or connect with us on social media!

Or has something left you less than satisfied? We're sorry about that! Our friendly customer service team is ready to help you with any issues you may have.

Call Us: 1-866-225-9723

For fastest response, Chat with Us: shopjoe.com/chat

If you have any questions or comments, please call the All Season Power customer service department at: 1-866-225-9723

Save These Instructions

Important! Safety Instructions

All Operators Must Read These Instructions Before Use.

Read all instructions before using this electric snow shovel. Basic safety precautions should always be followed to reduce the risk of fire, electric shock and personal injury.

General Safety Warnings!

You and any other operator of this snow shovel must read, understand and follow these instructions in their entirety, and should reread them at the start of each snow season. Failure to follow these instructions may result in ELECTRIC SHOCK, FIRE and/or serious PERSONAL INJURY.

Notice the personal safety alert symbol ⚠️ used in this manual to draw your attention to a WARNING given along with the particular operating instruction. This means that the operation requires special ATTENTION, CAUTION and AWARENESS.

1. Keep work area clean and well lit - Cluttered, dark areas invite accidents.
2. Use the right product - Do not use this machine for any job except that for which it is intended.
3. Replacement parts - When servicing this unit, use only identical replacement parts. Replace or repair damaged cord immediately.
4. Keep children, bystanders and pets away - All spectators, including pets, should be kept a safe distance away from the work area.
5. Dress properly - Do not wear loose articles of clothing or jewelry. They can become caught in moving parts. Wear rubber boots.
6. Avoid accidental starting - Do not carry the electric snow shovel with your finger on the switch. Make sure the switch is off before plugging in the unit.

If the cord is damaged in any manner during operation, pull the extension cord from the wall receptacle.

7. Moving parts - Keep hands and feet away from moving parts. Keep guards in place and in proper working order.
8. CAUTION! Exercise caution to avoid slipping or falling. Wear protective footwear that will protect your feet and improve your footing on slippery surfaces.
9. Use safety glasses - Also use safety footwear, snug-fitting clothing, protective gloves, hearing and head protection.
10. Stay alert – Watch what you are doing. Use common sense. Do not operate the electric snow shovel when you are tired or under the influence of alcohol or drugs.
11. Do not force the tool - It will perform better with less likelihood of personal or mechanical injury if it is used at the rate for which it was designed.
12. Do not overreach - Keep proper footing and balance at all times.
13. If the electric snow shovel strikes a foreign object, follow these steps:
    • Stop the electric snow shovel.
    • Inspect for damage.
    • Repair any damage before restarting and operating the snow shovel.
14. Disconnect the tool - Disconnect the electric snow shovel from the power supply when it is not in use, before servicing it, when changing accessories and when performing any other maintenance task.
15. Store idle tool indoors - When not in use, the electric snow shovel should be stored indoors in a dry, locked place out of the reach of children.
16. Maintain the electric snow shovel with care - Follow the applicable maintenance instructions for replacing parts and changing accessories. Lubrication is not required.

⚠️ This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

Improperly using or maintaining this electric snow shovel could result in injury or death. To reduce this potential, comply with the following safety instructions.

Know Your Electric Snow Shovel

Read the owner's manual and safety rules carefully before operating your electric snow shovel. Compare the illustration below to the actual unit in order to familiarize yourself with the location of the various controls and adjustments. Save this manual for future reference.

Diagram of Electric Snow Shovel Components:

• 1. Upper handle
• 2. Safety switch
• 3. ON/OFF trigger switch
• 4. Appliance cord
• 5. Handle knob
• 6. Joint-fixing knob, washer and bolt (2)
• 7. Middle pole
• 8. Lower pole
• 9. Motor housing
• 10. Scraper blade
• 11. 2-Blade paddle auger
• 12. Upper pole
• 13. Auxiliary handle

Technical Data

• Rated Voltage: 120V~60 Hz
• Motor: 10-amp
• No Load Speed: 3500 ± 10% rpm
• Rotor: 2-blade paddle auger
• Clearing Width: 10 in. (25.4 cm)
• Depth of Snow Cut: 6 in. (15 cm)
• Throw Distance Max: 20 ft (6 m)
• Net Weight: 9.24 lbs. (4.2 kg)

Unpacking

Carton Contents

• Upper pole assembly
• Lower pole assembly
• Middle pole
• Joint-fixing knob, washer and bolt (x2)
• Manual

1. Carefully remove the electric snow shovel and check to see that all of the above items are supplied.
2. Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store. Please call the All Season Power customer service center at 1-866-225-9723.

NOTE: Do not discard the shipping carton and packaging material until you are ready to use your new electric snow shovel. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils or small parts. These items can be swallowed and pose a suffocation risk!

Assembly

Connecting the Poles

1. Slide the upper pole into the middle pole and the middle pole into the lower pole. Align the screw holes.

2. Insert the bolts through the aligned holes in the poles and secure the other end with the washers and the joint-fixing knobs. Twist until tight.

NOTE: You may have to carefully move the wiring inside the tube to one side if it blocks the path of the bolt.

Handle Adjustment

1. To adjust the angle of the auxiliary handle, loosen the auxiliary handle by turning the handle knob counterclockwise.
2. Rotate the auxiliary handle to a comfortable position.
3. Retighten handle knob securely by turning it clockwise.

NOTE: In order to prevent the auxiliary handle from moving around or sliding on the pole, be sure to tighten securely.

Operation

IMPORTANT: This electric snow shovel is intended for outdoor, residential use only. Do not use this appliance indoors or for commercial or industrial purposes.

Connecting to a Power Source

To reduce the risk of electric shock, this appliance has a polarized plug (i.e. one blade is wider than the other).

Use this appliance only with a polarized UL-, CSA- or ETL-listed extension cord recommended for outdoor, all-weather use. The appliance plug will fit into a polarized extension cord only one way. If the appliance plug does not fit fully into the extension cord, reverse the plug. If the plug still does not fit, obtain a correct polarized extension cord. A polarized extension cord will require the use of a polarized wall outlet. The extension cord plug will fit into the polarized wall outlet only one way. If the plug does not fit fully into the wall outlet, reverse the plug. If the plug still does not fit, contact a qualified electrician to install the proper wall outlet. Do not modify the appliance plug, extension cord receptacle or extension cord plug in any way.

IMPORTANT: Check the extension cord frequently during use for holes or cracks in the insulation. Do not use a damaged cord. Do not run the cord through standing water or wet grass.

Use only an extension cord recommended for outdoor use.

Securing the Extension Cord

1. Make a loop with the extension cord.
2. Insert the loop through the opening in the back of the upper handle and secure the loop onto the extension cord restraint hook.
3. Connect the extension cord to the appliance cord.

NOTE: Securing the extension cord in this way helps to prevent you from accidentally disconnecting the extension cord from the appliance during operation.

4. Plug the extension cord into a wall outlet.

⚠️ WARNING! Keep the area to be cleared free of stones, toys or other foreign objects that the rotor blades might pick up and throw. Such items could be covered by snow and are easy to overlook, so be sure to conduct a thorough inspection of the area before beginning work.

Starting + Stopping

1. To start the electric snow shovel, push and hold the safety lock switch on the side of the handle grip with your thumb and then squeeze the trigger switch with your fingers. Once the machine powers on, you can release the safety lock switch and proceed with operation.
2. To stop the electric snow shovel, release the trigger switch.

Operating Tips

• Ensure that the scraper blade at the base of the unit contacts the ground and start the electric snow shovel. Push the shovel forward at a comfortable rate, yet slow enough to clear the path completely. The clearing width of the snow shovel and the depth of snowfall should dictate your forward speed.
• Direct the snow discharge to the right or to the left by holding the electric snow shovel at a slight angle.
• To remove snow most efficiently, throw the snow downwind and slightly overlap each swath.
• If you need to clear snow from a crushed rock or gravel surface, tilt the handle down to raise the scraper bar up enough to clear any loose material that could be picked up and thrown by the auger.
• This electric snow shovel cuts a path 10 in. (25.4 cm) wide and up to 6 in. (15 cm) deep in one pass.
• When clearing deeper drifts, hold the electric snow shovel by the upper and lower handles and use a swinging or sweeping motion. Remove up to 6 in. (15 cm) of snow with each pass and repeat as many times as needed.
• Keep the cord clear of obstructions, sharp objects and the rotating auger. Do not pull sharply on the cord or abuse it in any manner. Frequently inspect the cord for signs of damage. If damage is found, replace the cord immediately.
• Disconnect the extension cord after using the electric snow shovel. Hang the extension cord with the shovel so it will not be misplaced or damaged.

Maintenance

To order genuine replacement parts or accessories for the Snow Joe® 320E Electric Snow Shovel, please visit shopjoe.com or contact the All Season Power customer service center at 1-866-225-9723.

⚠️ WARNING! Disconnect the extension cord before performing any maintenance task.

If the extension cord is plugged into the appliance, someone could accidentally turn on the unit while you are performing maintenance on it, which could result in serious personal injury.

Lubricating the Electric Snow Shovel

This electric snow shovel does not need lubrication. All bearings are lubricated at the factory for the life of the product.

Storage

1. Examine the electric snow shovel thoroughly for worn, loose or damaged parts. Should you need to repair or replace a part, contact an authorized Snow Joe® + Sun Joe® dealer or call the All Season Power customer service center at 1-866-225-9723 for assistance.
2. Examine the extension cord thoroughly for signs of excess wear or damage. If it is worn or damaged, replace it immediately.
3. Disconnect the extension cord from the electric snow shovel before storing.
4. Store the cord with the electric snow shovel indoors in a clean, dry and locked location out of the reach of children and animals.

NOTE: Devices for retaining extension cords are commercially available, should you wish to purchase one.

5. For added protection against snow, ice, sun damage, rain, dust, tree sap and birds, cover your electric snow shovel with the Snow Joe® Universal Fit Snow Shovel Cover (Model SJCVR-13). To order this cover online, visit shopjoe.com or, to order by phone, call 1-866-225-9723.

Service and Support

If your Snow Joe® 320E Electric Snow Shovel requires service or maintenance, please call the All Season Power customer service center at 1-866-225-9723.

Model and Serial Numbers

When contacting the company, reordering parts or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

Record the following numbers from the housing or handle of your new product:

Model #: 320E

Serial #:

Optional Accessories

⚠️ WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this electric snow shovel. Contact All Season Power if you are unsure whether it is safe to use a particular replacement part or accessory with your electric snow shovel. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage.

Accessories	Item	Model
1.	Universal 13-inch snow shovel protective cover	SJCVR-13

NOTE: Accessories are subject to change without any obligation on the part of All Season Power. Accessories can be ordered online at shopjoe.com or via phone by contacting the All Season Power customer service center at 1-866-225-9723.

Our Customer Promise + Limited Warranty

ABOVE ALL ELSE, All Season Power, LLC ("All Season Power") is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, Aqua Joe® or Auto Joe® product ("Product") does not work or breaks under normal operating conditions. We think it's important that you know what you can expect from us. That's why we have a Limited Warranty ("Warranty") for our Products.

OUR WARRANTY:

All Season Power warrants that new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase or delivery by the original, end-user purchaser when purchased from All Season Power or from one of All Season Power's authorized sellers with proof of purchase. Because All Season Power is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If you have any questions about how to buy from an authorized seller, chat with us at shopjoe.com/support or call us at 1-866-225-9723. If your Product does not work or there's an issue with a specific part that is covered by the terms of this Warranty, All Season Power will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product (which may include a refurbished, like-new product) at no charge, or (3) repair the Product. How cool is that!

PRODUCT REGISTRATION:

All Season Power strongly encourages you to register your Product. You can register online at shopjoe.com/register, by chatting with us at shopjoe.com/support or calling our Customer Service Department at 1-866-225-9723. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow All Season Power to better serve you with any of your customer service needs.

WHO CAN SEEK LIMITED WARRANTY COVERAGE:

This Warranty is extended by All Season Power to the original purchaser and original owner of the Product.

WHAT IS NOT COVERED?

This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at shopjoe.com or by calling 1-866-225-9723.

We encourage you to use CERTIFIED AUTHENTIC Snow Joe®, Sun Joe®, Aqua Joe® + Auto Joe® replacement parts + accessories. Damage caused by the use of any other parts + accessories on your Product will not be covered under the warranty. Genuine parts + accessories can be found and purchased here by entering the model number of your product.

When you register your powered or non-powered Product with All Season Power at shopjoe.com/register, you will receive an additional 90 days of warranty coverage. In addition, you will have the option of purchasing extended warranty coverage beyond the standard 2-year manufacturer's warranty. Choose from one, two, or three years of extended coverage through Extend, Inc. Additional charges apply. When you Go With Joe®, you're not just buying an extended warranty; you're buying total peace of mind to know that you can rely on our top-notch tools, top-tier customer support, complete product coverage + no hassle return policy. Chat with us at shopjoe.com/support or call us at 1-866-225-9723 7 days a week 10AM-6PM EST. We've got you covered!

There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. This warranty supersedes those printed in product manuals.