Panasonic Air Conditioner Operating Instructions
Model Numbers: CS-XE9WKUAW/CU-XE9WKUA, CS-XE12WKUAW/CU-XE12WKUA, CS-XE15WKUAW/CU-XE15WKUA
Quick Guide
Inserting the batteries
1. Pull out the back cover of the remote control.
2. Insert AAA or R03 batteries.
3. Close the cover.
Clock setting
1. Press the CLOCK button and set the time.
• Press and hold the CLOCK button for approximately 5 seconds to show time in 12-hour (am/pm) or 24-hour indication.
2. Confirm by pressing the SET button.
Basic Operation
1. Press the ON/OFF button to start/stop the operation.
• Please note that the OFF indication is on display to start the unit.
2. Press the MODE button to select the desired mode (AUTO, HEAT, FAN, DRY, COOL).
3. Select the desired temperature using the TEMP Up/Down buttons.
• Selection range (Not applicable for FAN mode): 60°F~86°F / 16.0°C~30.0°C.
• Press and hold the TEMP button for approximately 10 seconds to switch the temperature indication in °F or °C.
How to use
To adjust airflow direction
Use the AIR SWING button to adjust the airflow direction. Options include AUTO, and lateral direction.
• Do not adjust the flap by hand.
To adjust FAN SPEED and QUIET condition
Use the FAN SPEED/QUIET button.
FAN SPEED:
• For AUTO, the indoor fan speed is automatically adjusted according to the operation mode.
QUIET:
• This operation reduces airflow noise.
To reach temperature quickly
Press the POWERFUL button. This operation stops automatically after 20 minutes.
To enjoy freshness and cleaner environment
Press the nanoe™™X button. This operation provides clean air, moisturizes your skin and hair, and deodorizes odors in the room.
• This operation can be activated when the unit is turned on or off.
• If nanoe™™X is activated before the unit is turned off, it will resume when the unit is turned on again.
To select Room Freeze Protection
Press the RFP button. When selected, the unit circulates air in High mode for temperature monitoring. If the temperature drops below 46°F / 8°C, the compressor/heat pump operation begins. It stops when the temperature reaches 50°F / 10°C.
Disclaimer: This function may not perform if the unit is not energized or under certain conditions. Consult HVAC installers or professionals for details.
The Room Freeze Protection function (RFP) cannot be used unless the unit is energized and set into RFP mode. In case of power failure, this mode will not function. During RFP mode, POWERFUL OPERATION, QUIET OPERATION, and FAN SPEED selection are disabled.
To set the timer
Two sets of ON and OFF timers are available.
1. Select ON or OFF timer: Press TIMER button repeatedly to select Timer 1 or Timer 2.
2. Set the time: Use the Up/Down buttons to set the desired time.
3. Confirm: Press the SET button.
• To cancel a timer, select the timer and press CANCEL.
• If a timer is cancelled manually or due to power failure, it can be restored by selecting the timer and pressing SET.
• Timer operation is based on the clock set in the remote control and repeats daily.
Note
nanoe™™X and POWERFUL can be selected at the same time and activated in all modes. They can be cancelled by pressing the respective button again.
POWERFUL, QUIET, and FAN SPEED cannot be selected at the same time.
Safety precautions
Indoor unit and outdoor unit
WARNING:
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
• Please consult an authorized dealer or specialist to clean the internal parts, repair, install, remove, disassemble and reinstall the unit. Improper installation and handling can cause leakage, electric shock, or fire.
• Confirm with an authorized dealer or specialist on the refrigerant type. Using an incorrect type may cause product damage, burst, and injury.
• Do not use means to accelerate defrosting or cleaning other than those recommended by the manufacturer. Using incompatible materials may cause product damage, burst, and serious injury.
• Do not install in a potentially explosive or flammable atmosphere. Failure to do so could result in fire.
• Do not insert fingers or objects into the unit; rotating parts may cause injury.
• Do not touch the outdoor unit during lightning; it may cause electric shock.
• Do not expose yourself directly to cold air for a long period to avoid excess cooling.
• Do not sit or step on the unit, you may fall down accidentally.
Remote control
• Do not allow infants and small children to play with the remote control to prevent them from accidentally swallowing the batteries.
Power supply
• Do not use a modified, joint, extension, or unspecified cord to prevent overheating and fire.
• To prevent overheating, fire, or electric shock:
- Do not share the same power outlet with other equipment.
- Do not operate with wet hands.
- Do not over bend the power supply cord.
• If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or similarly qualified person to avoid a hazard.
• It is strongly recommended to install this unit using an Earth Leakage Circuit Breaker (ELCB), Ground Fault Interrupt (GFCI), or Appliance Leakage Current Interrupt (ALCI) to prevent electric shock or fire.
• Stop using the product if any abnormality/failure occurs or turn off the power switch and breaker. (Risk of smoke/fire/electric shock)
• Examples of abnormality/failure include: ELCB/GFCI/ALCI tripping frequently, burning smell, abnormal noise/vibration, water leaks, power cord abnormally hot, fan speed uncontrollable, unit stops running immediately, or fan not stopping when operation is stopped. Contact your local dealer immediately.
• This equipment must be earthed to prevent electrical shock or fire.
• Prevent electric shock by switching off the power supply before cleaning/servicing, during extended non-use, or during strong lightning activity.
Indoor unit and outdoor unit
• Do not wash the indoor unit with water, benzene, thinner, or scouring powder to avoid damage or corrosion.
• Do not use for preservation of precise equipment, food, animals, plants, artwork, or other objects, as this may cause quality deterioration.
• Do not use combustible equipment in front of the airflow outlet to avoid fire propagation.
• Do not expose plants or pets directly to airflow to avoid injury.
• Do not touch the sharp aluminum fin; sharp parts may cause injury.
• Do not switch ON the indoor unit when waxing the floor. Aerate the room properly before operating the unit.
• Do not install in oily and smoky areas to prevent damage.
• Do not dismantle the unit for cleaning to avoid injury.
• Do not step onto an unstable bench when cleaning to avoid injury.
• Do not place a vase or water container on the unit. Water may enter and degrade insulation, causing electric shock.
• Do not leave windows or doors open for long periods during operation, as it may lead to inefficient power usage and uncomfortable temperature changes.
• Prevent water leakage by ensuring the drainage pipe is connected properly, kept clear of gutters/containers, and not immersed in water.
• After long periods of use or use with combustible equipment, aerate the room regularly.
• After long periods of use, ensure the mounting rack is in good condition to prevent the unit from falling.
Remote control
• Do not use rechargeable (Ni-Cd) batteries, as it may damage the remote control.
• To prevent malfunction or damage: Remove batteries if the unit will not be used for a long period. Insert new batteries of the same type, following the polarity.
Cleaning instructions
To ensure optimal performance, clean the unit at regular intervals. A dirty unit may cause malfunction and error code "H 99". Consult an authorized dealer.
• Switch off the power at the circuit breaker before cleaning.
• Do not touch the aluminum fin; sharp parts may cause injury.
• Do not use benzine, thinner, or scouring powder.
• Use only soap (pH 7) or neutral household detergent.
• Do not use water hotter than 104°F / 40°C.
Indoor unit
Wipe the unit gently with a soft, dry cloth. Coils and fans should be cleaned periodically by an authorized dealer.
Outdoor unit
Clear debris around the unit. Clear any blockage from the drain pipe.
Air filters
Clean every 2 weeks:
• Wash/rinse filters gently with water to avoid damage.
• Dry filters thoroughly in the shade, away from fire or direct sunlight.
• Replace any damaged filters.
How to remove front panel
1. Raise the front panel over the horizontal level.
2. Pull upward.
How to fix front panel
1. Hold horizontally.
2. Match and engage the panel.
3. Bend slightly and push to close.
4. Press both ends and the center of the front panel.
Troubleshooting
Symptoms that do not indicate malfunction:
- POWER indicator blinks before unit is switched on: Preliminary step for operation when ON timer is set. Unit may start up to 35 minutes early to achieve desired temperature.
- POWER indicator blinks during HEAT mode with no warm air supply (flap closed): Unit is in defrost mode (AIR SWING set to AUTO).
- TIMER indicator is always on: Timer setting repeats daily.
- Operation delayed a few minutes after restarting: Delay is a protection for the unit's compressor.
- Indoor fan stops occasionally during heating operation: Prevents unintended cooling effect.
- Indoor fan stops occasionally during automatic fan speed setting: Helps remove surrounding odor.
- Airflow continues even after operation has stopped: Extraction of residual heat from the indoor unit (max 30 seconds).
- The room has a peculiar odour: May be due to damp smell from walls, carpet, furniture, or clothing.
- Cracking sound during operation: Caused by temperature changes leading to expansion/contraction.
- Water flowing sound during operation: Refrigerant flow inside the unit.
- Mist emerges from indoor unit: Condensation effect due to cooling process.
- Outdoor unit emits water/steam: Condensation or evaporation on pipes.
- Discoloration of some plastic parts: Due to plastic material types, accelerated by heat, sunlight, UV light, or environmental factors.
- Soft buzzing sound from indoor unit during nanoe™™X operation: Normal operation of the nanoe™™X generator. Cancel operation if concerned.
- Wireless LAN LED stays ON during unit turn OFF: Unit's LAN connection with the router is activated.
Check the following before calling for servicing:
- Operation in HEAT/COOL mode is not working efficiently: Set temperature correctly, close doors/windows, clean/replace filters, clear obstructions at air inlet/outlet vents, check if unit is installed level, close front panel properly.
- Noisy during operation: Check if unit is installed level, close front panel properly.
- Remote control does not work (dim display or weak signal): Insert batteries correctly, replace weak batteries.
- The unit does not work: Check circuit breaker, check if timers are set.
- The unit does not receive the signal from the remote control: Ensure no obstruction in front of the sensor. Certain fluorescent lights may interfere. Consult dealer.
- nanoe™™X indicator is not lit when nanoe™™X is activated: Use remote control to retrieve error code and consult dealer.
How to retrieve error codes
If the unit stops and the TIMER indicator blinks, use the remote control to retrieve the error code.
1. Maintain the TIMER button pressed for 5 seconds.
2. Maintain the ON/OFF button pressed until a beep is heard, then note the error code.
3. Maintain the ON/OFF button pressed for 5 seconds to quit checking.
4. Turn the unit off and reveal the error code to an authorized dealer.
Note: For certain errors, you may restart the unit for limited operation if 4 beeps are emitted during startup.
Diagnostic display | Abnormality/Protection control | Diagnostic display | Abnormality/Protection control |
---|---|---|---|
H 00 | No memory of failure | H 41 | Abnormal wiring or piping connection |
H 11 | Indoor/outdoor communication abnormality | H 50 | Ventilation fan motor locked |
H 12 | Indoor unit capacity unmatched | H 51 | Ventilation fan motor locked |
H 14 | Indoor intake air temperature sensor abnormality | H 52 | Left-right limit switch fixing |
H 15 | Outdoor compressor temperature sensor abnormality | H 58 | Indoor gas sensor abnormality |
H 16 | Outdoor current transformer (CT) abnormality | H 59 | Eco sensor abnormality |
H 17 | Outdoor suction temperature sensor abnormality | H 64 | Outdoor high pressure sensor abnormality |
H 19 | Indoor fan motor mechanism lock | H 67 | nanoe abnormality |
H 21 | Indoor float switch operation abnormality | H 70 | Light sensor abnormality |
H 23 | Indoor heat exchanger temperature sensor 1 abnormality | H 71 | DC cooling fan inside control board abnormality |
H 24 | Indoor heat exchanger temperature sensor 2 abnormality | H 72 | Abnormality tank temperature sensor |
H 25 | Indoor ion device abnormality | H 85 | Abnormal communication between indoor & wireless LAN module |
H 26 | Minus ION abnormality | H 97 | Outdoor fan motor mechanism lock |
H 27 | Outdoor air temperature sensor abnormality | H 98 | Indoor high pressure protection |
H 28 | Outdoor heat exchanger temperature sensor 1 abnormality | H 99 | Indoor operating unit freeze protection |
H 30 | Outdoor discharge pipe temperature sensor abnormality | F 11 | 4-way valve switching abnormality |
H 31 | Abnormal swimming pool sensor | F 16 | Total running current protection |
H 32 | Outdoor heat exchanger temperature sensor 2 abnormality | F 17 | Indoor standby units freezing abnormality |
H 33 | Indoor/outdoor misconnection abnormality | F 18 | Dry circuit blocked abnormality |
H 34 | Outdoor heat sink temperature sensor abnormality | F 87 | Control box overheat protection |
H 35 | Indoor/outdoor water adverse current abnormality | F 90 | Power factor correction (PFC) circuit protection |
H 36 | Outdoor gas pipe temperature sensor abnormality | F 91 | Refrigeration cycle abnormality |
H 37 | Outdoor liquid pipe temperature sensor abnormality | F 93 | Outdoor compressor abnormal revolution |
H 38 | Indoor/outdoor mismatch (brand code) abnormality | F 94 | Compressor discharge pressure overshoot protection |
H 39 | Abnormal indoor operating unit or standby units | F 95 | Outdoor cooling high pressure protection |
F 96 | Power transistor module overheating protection | ||
F 97 | Compressor overheating protection | ||
F 98 | Total running current protection | ||
F 99 | Outdoor direct current (DC) peak detection |
* Some error codes may not be applicable to your model. Consult authorized dealer for clarification.
Information
Information for Users on Collection and Disposal of Old Equipment and used Batteries
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol: This symbol might be used in combination with a chemical symbol. In this case, it complies with the requirement set by the Directive for the chemical involved.
Pb: Contact your local hazardous waste disposal hotline.
Models Number
CS-XE9WKUAW/CU-XE9WKUA, CS-XE12WKUAW/CU-XE12WKUA, CS-XE15WKUAW/CU-XE15WKUA
The above listed models have been designed and manufactured to meet ENERGY STAR® criteria for energy efficiency when matched with appropriate coil components. However, proper refrigerant charge and proper air flow are critical to achieve rated capacity and efficiency. Installation of this product should follow the manufacturer's refrigerant charging and airflow instructions. Failure to confirm proper charge and airflow may reduce energy efficiency and shorten equipment life.
Avis de la FCC (FCC Statement)
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and a human body.
FCC Caution: To assure continued compliance, follow the attached installation instructions. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
Avis d'Industrie Canada (Industry Canada Notice)
This Class B digital apparatus complies with Canadian ICES-003.