Zowill DK07 Smart Lock
Installation Guide / Programming Instructions
Thank you for purchasing Zowill products. Please review this manual thoroughly before operating your device. All pictures in this manual are for illustration purposes only. Actual product may vary due to product upgrades.
Installation Overview
Read this manual carefully before installing and operating!
STEP 1: Prepare the door and check dimensions
STEP 2: Install the latch and strike
STEP 3: Install exterior assembly
STEP 4: Install interior assembly
Programming Instructions
At a Glance
Exterior Assembly
- Red and Green Light
- IC card Touch Area
- Keypad
- Fingerprint
- Keyhole
Interior Assembly
- Battery Cover
- Reset Button
- Privacy Button
- Thumb Turn
How to Use
Unlock the door from outside
- Master/User code
- Use keypad and enter code
- Use backup key
- Use fingerprint
Lock the door from outside
- Auto Lock Mode: In Auto Lock mode, the bolt will extend out automatically in 5 seconds after unlocking.
- Manual Mode: Press # on keypad for 2 seconds.
Unlock the door from inside
Rotate the thumb turn to Unlock position.
Lock the door from inside
- Auto Lock Mode: In Auto Lock mode, the device will be locked automatically.
- Manual Mode: Rotate the thumb turn to Lock Position.
Definitions
- Auto Lock: Automatically locks the deadbolt 5 seconds after unlocking. This feature is off by default. You can customize the Auto Lock time delay between 1 and 900 seconds.
- Key Unlock: Key Unlock is always available when the batteries are completely dead or valid User Codes are forgotten.
- Low Battery Indicator: If you hear 3 beeps along with 3 red light flashing after pressing any key to lock or unlock the door, that's an alert for replacing batteries. Please replace with 4 brand new AA alkaline batteries and do not mix used and new batteries. All settings are stored in the lock while the batteries are removed and replaced.
- Wrong Entry Limit: After 5 unsuccessful attempts at entering an invalid PIN code, the unit will shut down for 2 minutes.
- Silent Mode: The beep sounds when pressing keypad can be muted. But you will still hear low battery and system alerts.
- Unlock with Fake code: User can prevent pin code exposure from strangers by entering random digits before or after pin code. The total password length is within 16 digits.
DDLock Use Guide
How to Register
- Download "DDLock" App in Google Play or App Store.
- Scan QR code to download DDLock App.
- Tap on register to get started!
- Fill out this and then tap "Get Code". You will be sent a verification code to verify your account. Once you receive it, tap on "Register".
Notes: The DDLock app is needed to use this lock. If this lock was professionally installed (or installed by someone other than the homeowner), make sure this step is performed by the homeowner.
Pairing Your Lock
- Tap on the three horizontal lines.
- Tap on "+ Add Lock".
- Tap on "Next".
- Tap on the blue plus sign.
Notes: You may need to tap on lock keypad.
Admin Passcode Management
After pairing the lock with DDLock, the admin passcode will be changed to a random 7 digit number. You can check the new admin passcode by following the picture guide below. You can also change it to your own administrator password.
Lock Page Overview
- Unlock/Lock: Unlock/Lock using phone's bluetooth
- Passcode: Generate 6 different types of passcodes
- eKey Page: View and modify current eKeys
- Records Page: View entry times, attempts and methods
- Settings Page: View and modify settings
- Authorized Admin Page: Create and edit admins
- Cards: Set up your cards here
- Fingerprints Page: Set up fingerprints
Notes: Some of these icons may not appear if the Gateway is not connected to the lock.
APP Unlock / Lock
To unlock the lock, tap this icon once. To lock the lock, press and hold on this icon.
Passcode
- To access the passcode menu, tap on "Passcode" icon. This will take you to the passcode page.
- Tap on "Generate Passcode".
- Enter a name for this Passcode.
IC Card
- Tap on "Cards".
- Tap on "Add Card".
- Choose the validity period of the lock. Once the lock says "Please swipe your card", place the card against 5 on the keypad. If you hear a long beep, the card can be used to unlock your lock.
Fingerprints
To add a fingerprint follow these instructions:
- Tap on Fingerprints.
- Tap on "Add Fingerprints".
- Select Fingerprint type depending on when you would like it to be valid. Follow instructions on app. You will be asked to place your finger on the sensor 4 times.
eKeys
- eKeys work by sharing app access of your lock with another DDLock account. eKey recipients will be able to use their phone to unlock/lock the lock.
- Tap on "Send eKey".
- Enter recipient's username. It will be the phone number or email address during registration. eKeys do not require wifi or bluetooth to be sent or revoked.
Authorized Admin
Authorized Admins are similar to eKeys; however, an authorized admin can do the following:
- Unlock/lock via the app.
- Generate, Edit, Delete passcodes, IC cards, & fingerprints.
- Adjust settings like passage mode, auto-lock timer, & turn on/off the lock sound.
- Tap on "Authorized Admin" Set Timed Admin or Permanent Admin.
Passage Mode & Auto-Lock
- Auto-lock will automatically lock the lock when it has been opened after 5 seconds by default. This can be adjusted with Passage Mode and Auto-lock timer.
- Select Passage Mode.
- Passage Mode disables auto-lock during a set schedule.
Lock Settings
Here are some settings you should familiarize yourself with.
- Under Basics, you can view and change information such as Lock Name.
- Gateway shows signal strength if Gateway is connected.
- With Remote Unlock on and a Gateway connected, you can remotely unlock/lock your lock.
- Lock Sound adjusts the locks sound level.
- Import from another lock allows for the transfer of passcodes and cards from one lock to another.
- Delete will remove the lock from your account and clear any settings on the lock. You must be near the lock to do this.
Quick Set Up
IMPORTANT: The default Master Code is 123456. It is required that you change it to a code of your own before programming.
- Change Master Code: *12# (3 beeps) -> Master Code + # (3 beeps) -> New Master Code + # (3 beeps) -> Same New Master Code + # (2 Long beeps+2 Green light flash)
- Add User Card: *80# (3 beeps) -> Master Code + # (3 beeps) -> Scan User Card (A Long beep+1 Green light flash)
- Notes: Support to add 13.56MHz cards, such as mifare card, NFC card, Desfire card and EV1 card.
- Delete All User Card: *69# (3 beeps) -> Master Code + # (2 Long beeps+2 Green light flash)
- Add User Code: *80 # (3 beeps) -> Master Code + # (3 beeps) -> New User Code + # (3 beeps) -> Same New User Code + # (2 Long beeps+2 Green light flash)
- Change User Code: *10# (3 beeps) -> Unwanted user Code + # (3 beeps) -> New User Code + # (3 beeps) -> Same New User Code + # (2 Long beeps+2 Green light flash)
- Delete All User Code: *71# (3 beeps) -> Master Code + # (2 Long beeps+2 Green light flash)
- Add User Fingerprint: *80 # (3 beeps) -> Master Code + # (3 beeps) -> Scan 4 Times Fingerprint (Each Time Succeed alone with a short beep) (A Long beep+1 Green light flash)
- Delete All User Fingerprint: *70# (3 beeps) -> Master Code + # (2 Long beeps+2 Green light flash)
Notes: 1. Beeps only sound when the Silent Mode is disabled. 2. If the indicators flash red light, it means your setting failed. 3. After adding code/fingerprint/card successfully, you can choose to continue adding or automatically exit the adding program after the screen fades out.
Factory Default Settings
How to Reset?
Press and hold the Reset button on the interior assembly by using the reset tool, stop holding until you hear a short beep and see 1 green light flash.
IMPORTANT: The reset button function must be turned on in the DDLock App before resetting.
Settings | Factory Default |
---|---|
Master Code | 123456 |
Auto Lock | Off |
Passage Mode | Off |
Reset Button | On |
Lock Sound | On |
Wrong Code Entry Limit | 5 times |
Shutdown Time | 2 minutes |
Troubleshooting
- Q: Why the lock won't accept any inputs after I entered a code or fingerprint incorrectly for so many times?
A: The lock will shut down for 2 minutes after 5 unsuccessful attempts at entering an invalid code or fingerprint. You can unlock the lock once in the App or wait 2 minutes to continue. - Q: How do I lock manually from outside?
A: Press and hold # to lock the lock from outside. - Q: Why the thumb turn won't turn to lock/unlock?
A: The door direction might be set wrong during the installation, please follow the Installation guide or video to re-install the lock. - Q: When I tap on Lock in App, the deadbolt unlocked and retracted; When I tap on Unlock in App, the deadbolt locked and extended.
A: The door direction has been set wrong. It can be changed in Settings Door opening direction in DDLock App. - Q: The batteries are completely dead before I replace new batteries.
A: When the batteries are completely dead, the physical keys are available to unlock. - Q: How do I share access of the lock to my family members?
A: Go to DDLock App, in eKeys or Authorized Admin, it can share access of the lock to your family.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RF Exposure Information
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
ISED Statement
English: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
The digital apparatus complies with Canadian CAN ICES - 3 (B)/NMB - 3(B).
French: Cet appareil contient des émetteurs/récepteurs exempts de licence qui sont conformes aux RSS exemptés de licence d'Innovation, Sciences et Développement économique Canada. L'exploitation est soumise aux deux conditions suivantes :
- Cet appareil ne doit pas provoquer d'interférences.
- Cet appareil doit accepter toute interférence, y compris les interférences susceptibles de provoquer un fonctionnement indésirable de l'appareil.
l'appareil numérique du ciem conforme canadien peut - 3 (b) / nmb - 3 (b).
This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance.
cet appareil est conforme à l'exemption des limites d'évaluation courante dans la section 2.5 du cnr - 102 et conformité avec rss 102 de l'exposition aux rf, les utilisateurs peuvent obtenir des données canadiennes sur l'exposition aux champs rf et la conformité.
This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment.
Cet équipement est conforme aux limites d'exposition aux rayonnements du Canada établies pour un environnement non contrôlé.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Cet équipement doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et votre corps.
Information & Safety Warnings
- Protect your User Codes and Master Code.
- Restrict access to your lock's interior assembly and routinely check your settings to ensure they have not been altered without your knowledge.
- Do not use an electric screwdriver during installation.
- This manufacturer advises that no lock can provide complete security by itself.
- This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property.
- No lock can substitute for caution, awareness of your environment, and common sense.
- Care should be taken to ensure a long-lasting finish. When cleaning is required use a soft, damp cloth. Using lacquer thinner, caustic soaps, abrasive cleaners or polishes could damage the coating and result in tarnishing.
- The lock is water resistant. It can withstand water splashes; however, do not let water and liquids get into the lock.
- Avoid exposure to direct sunlight. Long-term exposure to direct sunlight may damage the lock.
The Video of Installation and Programming Guide
For a visual guide, please refer to the video linked via the QR code on the last page or visit: www.zowill.com
Contact Information
Website: www.zowill.com
Service: support@zowill.com