Welcome
Congratulations on the purchase of your new Marathon appliance!
To activate your Warranty, please register your appliance at www.stirlingmarathon.com or by completing and mailing the enclosed Warranty Registration Card. We are confident you will have years of hassle-free enjoyment and ask that you please retain the Use & Care Guide for future reference and your safety.
Before installing, please read your Use & Care Guide carefully and pay special attention to the Safety & Warning information outlined in the following pages.
For Immediate Assistance
Phone: 1-844-309-9777
Website: www.stirlingmarathon.com
Important Safety Instructions
To reduce the risk of fire, electrical shock, or injury follow these basic precautions when using your appliance.
- ⚠️ WARNING—Keep ventilation openings, in the appliance enclosure or built-in structure, clear of obstruction.
- ⚠️ WARNING—Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- ⚠️ WARNING—Do not use electrical appliances inside the appliance.
- ⚠️ DANGER: Never allow children to play with, operate, or crawl inside the appliance. Risk of child entrapment.
- ⚠️ WARNING—GROUNDING INSTRUCTIONS This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electrical shock by providing an escape wire for the electrical current. This appliance is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
- DO NOT USE AN EXTENSION CORD
- Use an exclusive 115V wall outlet. Do not connect your refrigerator to extension cords or together with any other appliance in the same wall outlet. Do not splice the cord.
- Always unplug before any maintenance or service on the appliance.
- If a component is damaged, it must be replaced by the manufacturer, its service agent or similar qualified persons in order to avoid a hazard.
- Follow local regulations regarding disposal of the appliance due to flammable refrigerant and blowing gas. All refrigeration products contain refrigerants, which under the guidelines of federal law must be removed before disposal. It is the consumer's responsibility to comply with federal and local regulations when disposing of this product.
- This appliance is intended to be used in household and similar environments such as:
- Staff kitchen, workshop, office and other working environments;
- Farmhouses and by clients in hotels, motels and other residential type environments;
- Bed and breakfast type environments;
- Catering and similar non-retail applications.
- Do not store or use gasoline or any inflammable liquors and liquids inside or in the vicinity of the refrigerator.
- Do not use an extension cord with this appliance. If the power cord is too short, have a qualified electrician install an outlet near the appliance. The use of an extension can negatively affect the appliance's performance.
Before you discard or recycle your old refrigerator
- Completely remove the doors.
- Leave the shelves in place so that children cannot easily climb inside.
Contains refrigerant R600a.
OVERVIEW
Diagram Description: A front view of the refrigerator interior, showing various components labeled with numbers.
- Freezer Door Rail
- Refrigerator Door Bin
- Wine Rack
- Freezer Shelf
- Freezer Temperature Control
- LED Light
- Refrigerator Temperature Control
- Deli Drawer
- Adjustable Tempered Glass Shelves
- Glass Crisper Cover
- Twin Crispers
- Adjustable Feet
Note: The above picture is for reference only. The actual appliance may be slightly different.
Installation
Installing your refrigerator
- This appliance is designed to be free-standing only, and should not be recessed or built-in.
- This unit is not designed for use in a garage or any other outside installation.
- Ambient temperature below 50°F (10°C) or above 85°F (29.4°C) will hinder the performance of this appliance.
- Avoid locating the refrigerator in moist areas.
- Locate the refrigerator away from direct sunlight and sources of heat (stove, heater, radiator, etc.). Direct sunlight may affect the acrylic coating and heat sources may increase electrical consumption.
- Select a location with enough space for the refrigerator doors to open easily.
- Select a location with level (or nearly level) flooring.
- Allow sufficient space to install the refrigerator on a flat surface.
- Allow clearance to the right, left, back and top when installing. This will help reduce power consumption and keep your energy bills lower.
Diagram Description: Two diagrams illustrate installation clearances. One shows a refrigerator with arrows indicating at least 2 inches of clearance on the right, left, and top. The other shows a refrigerator door opening to 130 degrees. Another diagram shows the refrigerator from the side with an upward arrow indicating ventilation space.
Levelling the refrigerator
To do this, adjust the two levelling feet at the front of the unit. If the unit is not level, the doors and magnetic seal alignments will not be covered properly.
Diagram Description: A diagram shows the front of the refrigerator with two adjustable feet at the bottom. An illustration shows a checkmark next to a level refrigerator and a cross next to an unlevel refrigerator.
Changing the Reversible Door
Tools required: Philips screwdriver, Flat bladed screwdriver.
- Ensure the unit is unplugged and empty.
- To take the door off, it is necessary to tilt the unit backwards. Rest the unit on something solid so that it will not slip during the door reversing process.
- Save all parts removed for re-installation.
- Do not lay the unit flat as this may damage the coolant system.
- ⚠️ CAUTION: To avoid injury, we recommend someone assist you during the door reversal process.
- Unscrew the top hinge cover and then unscrew the top hinge. Lift the upper door and place it on soft pads to avoid scratches and damage.
- Remove the top left screw cover.
- Unscrew the middle hinge. Lift the refrigerator door and place it in a safe place to protect it from damage and scratches.
- Move the shaft sleeve and pinhole plug from the left side to the right side.
- Move the middle hinge hole covers from the left side to the right side.
- Unscrew the bottom hinge. Then remove the adjustable feet from both sides.
- Transfer the lower door to the desired position. Replace both adjustable feet.
- Move the bottom hinge hole covers from the left side to the right side.
- Reverse the middle hinge 180°. Transfer it to the desired position. Make the middle hinge pin in the upper hole of the lower door, then tighten the bolts.
- Place the upper door back on. Ensure the door is aligned horizontally and vertically so that the seal transfers correctly. Make the middle hinge pin in the upper hole of the lower door, then tighten the bolts.
- Place the top left cover to the right side and affix it by a screw.
Diagram Descriptions: Each step is accompanied by a diagram illustrating the action described. These include unscrewing hinges, moving parts, placing doors, and reattaching components.
Temperature Control
Refrigerator section
Diagram Description: The refrigerator control panel shows five temperature settings labeled 1 (Cold) to 5 (Coldest), with a "SET" button.
- The electronic thermostat control is located at the top of the refrigerator section. Press the "SET" key, select the number setting you prefer, and press the "SET" button again to adjust the refrigerator temperature.
- The first time you turn the unit on, adjust the temperature control button to "5" and run for at least 2 hours before putting food inside. This will ensure the cabinet is thoroughly chilled before food is put in.
- The refrigerator temperature control ranges from position "1" (warmest) to "5" (coldest). Adjust the temperature control to the setting that best suits your needs. For optimal performance, we recommend setting "3" for home or office refrigerator use.
Note
- If the unit is unplugged or loses power, wait 3 to 5 minutes before restarting. Attempting to restart before this time delay will prevent the refrigerator from starting.
- Large amounts of food will lower the cooling efficiency of the appliance.
- Do not place food on the air ducts; leave spaces for airflow.
- If you choose to change the thermostat setting, adjust the thermostat control by one increment at a time.
- Allow several hours for the temperature to stabilize between adjustments.
- Adjusting the temperature control in the refrigerator compartment will affect the temperature in both the refrigerator and the freezer compartment.
Freezer section
The control is located in the middle of the back of the freezer wall.
- The first time you turn the unit on, adjust the temperature control knob to "MAX" and run for at least 2 hours before putting food inside. This will help ensure the cabinet is thoroughly chilled before food is put in.
- The range of the FREEZER temperature control is from position "MIN" (warmest) to "MAX" (coldest). Adjust the temperature control to the setting that best suits your needs. The setting of "MED" should be appropriate for home or office refrigerator use.
Diagram Description: A circular dial shows temperature settings for the freezer: MIN (warmest), MED, and MAX (coldest).
Note
- This compartment is designed for the long-term storage of frozen food.
- The storage life of frozen foods varies, and the recommended storage time should not be exceeded.
- Place frozen food into the freezer as quickly as possible after purchase. If there are instructions on the packet, carefully follow these instructions regarding storage times.
Daily Use
Hints for storage of frozen food
To obtain the best performance from this appliance, you should:
- Make sure that commercially frozen foodstuffs were adequately stored by the retailer.
- Ensure frozen foodstuffs are transferred from the food store to the freezer in the shortest possible time.
- Do not open the door frequently or leave it open longer than necessary.
- Once defrosted, food deteriorates rapidly and cannot be refrozen.
- Do not exceed the storage period indicated by the food manufacturer.
Hints for refrigeration
To obtain the best performance:
- Do not store warm food or evaporating liquids in the refrigerator.
- Cooked foods, cold dishes, etc.: These should be covered and may be placed on any shelf.
- Fruit and vegetables: These should be thoroughly cleaned, dried, and placed in the crisper drawer(s).
- Butter and cheese: These should be placed in airtight containers or wrapped in aluminum foil or polythene bags to exclude as much air as possible.
- Milk bottles: These should have a cap and should be stored in the balconies on the door.
- Bananas, potatoes, onions, and garlic, if not packed, must not be kept in the fridge.
Cleaning
For hygienic reasons, the appliance interior, including interior accessories, should be cleaned regularly.
⚠️ Caution! The appliance may not be connected to any power supply during cleaning. Danger of electrical shock! Before cleaning, switch the appliance off and remove the plug from the outlet, or switch off the circuit breaker/fuse. Never clean the appliance with a steam cleaner. Moisture could accumulate in electrical components, causing danger of electrical shock! Hot vapours can lead to damage of plastic parts. The appliance must be dry before it is placed back into service.
Important! Ethereal oils and organic solvents can attack plastic parts, e.g., lemon juice or the juice from orange peel, butyric acid, or a cleaner that contains acetic acid.
- Upon installation of your new appliance, it is recommended that it be cleaned thoroughly.
- Wash the inside with a damp warm cloth soaked in lukewarm water and baking soda solution. The solution should be about 2 tablespoons of baking soda to a quart of water.
- Be sure to keep the door gasket (seal) clean to keep the unit running efficiently.
- The outside of the refrigerator should be cleaned with mild detergent and warm water.
- Dry the interior and exterior with a soft cloth.
- To keep the inside sanitary without odor or dirt, regular cleaning is required at least once a month.
- Do not allow such substances to come into contact with the appliance parts.
- Do not use any abrasive cleaners.
Important Warning
- Keep ventilation openings, in the appliance enclosure or built-in structure, clear of obstruction. Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not change or damage the refrigerant circuit.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- During transportation and installation of the appliance, be certain that none of the components of the refrigerant circuit have become damaged.
- It is dangerous to alter the specifications or modify this product in any way.
- Any damage to the cord may cause a short circuit, fire, and/or electric shock.
- This appliance is intended to be used in residential household, office, or light commercial applications such as Hotels and College Dorms.
- All electrical components (plug, power cord, compressor, etc.) must be replaced by a certified service agent or qualified service personnel.
- The refrigerant contained within the compressor of the appliance is isobutene (R600a), which is environmentally friendly but flammable.
- Make sure that the power cord is not crushed or damaged at the back of the appliance. A crushed or damaged power cord may overheat and cause a fire.
- The power cord must not be lengthened.
- Make sure that you can access the power cord of the appliance. Do not pull the unit by the power cord. If the electrical outlet is loose, do not insert the power plug. There is a risk of electric shock or fire. This appliance is heavy. Care should be taken when moving it.
- Do not remove or touch items from the freezer compartment if your hands are damp/wet, as this could cause skin abrasions or frost/freezer burns.
- Avoid prolonged exposure of the appliance to direct sunlight.
⚠️ Important Location Note: Locate the refrigerator away from direct sunlight and sources of heat (stove, heater, radiator, etc.). Direct sunlight may affect the acrylic coating, and heat sources may increase electrical consumption. Ambient temperature below 50°F (10°C) or above 85°F (29.4°C) will hinder the performance of this appliance. This unit is not designed for use in a garage or any other outside installation.
Troubleshooting
You can solve many common refrigerator problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve the problem before calling for service.
Problem | Possible Causes |
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The refrigerator does not operate. |
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The compressor turns on and off |
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The temperature inside the refrigerator is too warm. |
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Vibrating or rattling. (slight vibration is normal) |
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The temperature of the external of the refrigerator's surface is warm |
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Moisture collects inside the refrigerator. |
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Moisture forms on the outside of refrigerator. |
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Bubbling or gurgling sounds. (like boiling water) |
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Popping or crackling sounds when the compressor comes on. |
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The door will not close properly. |
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For any questions or concerns, please contact us at customerservice@stirlingmarathon.com or visit us at www.stirlingmarathon.com.
2 Year Limited Warranty
When operated and maintained according to the instructions in the Use & Care Guide, MARATHON, a registered trademark of Stirling Marathon Limited, agrees to repair or replace this product for 2 years from the date of original purchase and/or agrees to pay for parts and service/labour required to correct defects in materials or workmanship. Any Service must be approved and provided by an Authorized Stirling Marathon Service provider. YOUR EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT THE SOLE DISCRETION OF STIRLING MARATHON LIMITED AS PROVIDED HEREIN. This limited warranty is valid only in Canada and the Continental United States with proof of original purchase and confirmed warranty registration.
Terms of Warranty by Product
Product | Capacity/Type | Warranty Type |
---|---|---|
Refrigeration & Freezer | Less than 6 cu.ft | Carry-In |
Refrigeration & Freezer | Greater than 6 cu.ft. | In-Home |
Electric & Gas Ranges | All Sizes | In-Home |
How to Obtain Service
Carry-In: The original purchaser must deliver or ship the defective product to an authorized Stirling Marathon Service center, presenting a copy of the original bill of sale or Warranty Registration Confirmation.
In-Home: Contact an Authorized Service Center and provide a copy of the original bill of sale or Warranty Registration Card. If you are in a remote area or the closest Authorized Service Center is further than 100 km (60 miles), you will be required to deliver the appliance to the closest Service Center at your expense.
Stirling Marathon is not responsible or liable for any spoilage or damage to food or other contents of this appliance, whether due to any defect of the appliance, or its use, whether proper or improper.
Items Excluded from Warranty
- Damages due to shipping or improper installation.
- Damages due to misuse or abuse.
- Content losses due to failure of the unit.
- Commercial or Rental Use: Limited to 90 days Parts & Labour.
- Plastic parts such as door bins, panels, door shelves, racks, light bulbs, etc.
- Punctures to the evaporator system due to improper defrosting of the unit.
- Service or Repair by unauthorized service technicians.
- Service calls that do not involve defects in material and workmanship, such as instruction on the proper use of the product, door reversal, or improper installation.
- Replacement or resetting of house fuses or circuit breakers.
- Delivery costs incurred as the result of a unit that fails.
- Expenses for travel and transportation for product service if your appliance is located in a remote area where service by an unauthorized service technician is not available.
- The removal and reinstallation of your appliance if it is not installed correctly or is in an inaccessible location, as per the published installation instructions.
- Liability under this warranty is limited to repair, replacement, or refund. If a replacement unit is not available or the unit cannot be repaired, liability is limited to the actual purchase price paid by the consumer.
- This warranty applies only to the original purchaser and does not extend to any subsequent owner(s) and is non-transferable.
- No warranty or insurance herein contained or set out shall apply when damage or repair is caused by any of the following: accident, alteration, abuse, or misuse of the appliance, such as inadequate air circulation in the room or abnormal operating conditions (extremely high or low room temperature).
- Use for commercial or industrial purposes (i.e., if the appliance is not installed in a domestic residence). Fire, water damage, theft, war, riot, hostility, acts of God such as hurricanes, floods, etc.
- Service calls resulting in customer education.
- Improper installation (i.e., building-in of a free-standing appliance or using an appliance outdoors that is not approved for outdoor application).
For Service or Assistance please contact us at: warranty@stirlingmarathon.com or visit us at www.stirlingmarathon.com.