Kogan S63 Pro Massage Chair
USER GUIDE
Safety & Warnings
This massage chair is intended for household use only. When using an electrical appliance, basic precautions should always be followed, including the following.
Read all instructions before using this massage chair.
Danger
To reduce the risk of electric shock:
- Always unplug this appliance from the electrical outlet immediately after using and before cleaning.
- Never use pins or other metallic fasteners with this appliance.
- Carefully examine the covering before each use. If the covering shows any sign of deterioration, such as blistering or cracking, cease use and contact help.Kogan.com for support.
- Keep dry. Do not operate in wet or damp conditions.
Warning
To reduce the risk of burns, fire, electric shock or injury:
- An appliance should never be left unattended when plugged in. Unplug from the electrical outlet when not in use and before putting on or taking off parts.
- Do not operate under a blanket or pillow. Excessive heating can occur and cause fire, electric shock or injury.
- Close supervision is necessary when this appliance is used by, on or near children, or disabled persons. Keep children away from the extended foot support.
- Use this appliance only for its intended use as described in this user guide. Do not use attachments not recommended by Kogan.com.
- Never operate this appliance if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged or dropped into water. Cease use immediately and contact help.Kogan.com for support.
- Do not carry this appliance by the power cord or use the cord as a handle.
- Keep the power cord away from heated surfaces.
- Never operate the appliance with the air openings blocked. Keep the air openings free of lint, hair and the like. Never drop or insert any objects into any opening.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being administered.
- To disconnect, turn all controls to the off position, then remove the plug from the outlet.
- Temperatures high enough to cause burns may occur regardless of the control setting.
- Do not use on an infant, incapacitated individual, or on a sleeping or unconscious person.
- Do not use on sensitive skin or on a person with poor blood circulation. Check the skin in contact with the heated area of the appliance frequently to reduce the risk of blistering.
- Do not crush - avoid sharp folds.
- Do not use the massager near loose clothing or jewellery.
- Keep long hair away from massager while in use.
- Connect this appliance to a properly grounded outlet only. See Grounding Instructions.
- The appliance must not be exposed to dripping or splashing liquids. Do not place objects filled with liquids, such as vases, on the appliance.
- If the appliance is not in use for a long time or after use, turn off the power and pull out the power plug.
- Do not damage, break, over-bend, compress, tighten, wind, rotate or knot the power cord.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Children must not play with the appliance.
- Cleaning and maintenance must not be performed by children without supervision.
Usage Environment
- This appliance is intended for household use only.
- Do not use the appliance in an excessively humid or dusty environment as this may result in malfunction or electric shock.
- Do not use the appliance in a room with a temperature of 104°F or higher.
- Do not expose the appliance to heaters, stoves, direct sunlight, or other sources of heat.
- Place and use the appliance on an even, non-slip floor.
- This appliance is designed for home use and not for commercial purposes.
Caution
- The massage chair is to be used indoors only.
- If you use the massage chair in a cold room, do not increase the room temperature abruptly. It is recommended that you increase the temperature gradually to a normal level.
- If the massage chair is stored in a cold place and is being brought into a warm environment, it is advised to wait one hour before use. This is because its performance may not be at optimum level, as there may be water droplets on the mechanical parts due to condensation. Using the massage chair under such conditions may result in malfunction.
Safety Precautions
- To ensure safe and correct use of the massage chair, do not operate it without reading this user guide carefully.
- Do not use the massage chair when the upholstery or seat is removed. This may cause injury or malfunction.
- Do not use the massage chair in combination with other therapeutic equipment or electric blankets, etc., as this may result in ineffectiveness or injury.
- Do not use the massage chair an hour before or after eating.
- Do not allow children or pets to play around the massage chair, e.g., behind the backrest, under the seat or leg rest of the massage chair. This may result in injury.
- Do not rest or place heavy objects on the armrests, leg rest or backrest as this may result in malfunction or injury.
- Do not use the massage chair when your body is wet.
- Do not operate the massage chair with wet hands.
- It is not recommended to use the massage chair for more than 30 minutes at a time.
- Do not perform continuous massage on the same spot of your body for more than 5 minutes at a time as this may result in excessive stimulation and may have adverse effects.
- Do not insert your hand or foot along the paths of the massage rollers during use as this may cause injury.
- Stop operation immediately if you experience any discomfort.
- This product is not intended for self-treatment of conditions that should be managed by a qualified health care provider.
- People on medication or with medical conditions must consult their doctor before use.
- Please do not use the product if you are not feeling well.
- Remove scarves, ties, necklaces, and jewellery before using the massage chair.
Instances When the Massage Chair Should Not Be Used
In the following events, turn off the main power switch immediately and disconnect the power cord from the electrical outlet:
- If water is accidentally spilled onto the massage chair. This may result in electric shock or malfunction.
- If the fabric of the backrest is torn and the internal components are exposed.
- If pain or discomfort is felt during massage, stop operation immediately and consult your doctor.
- If you detect any malfunction or any other abnormal conditions during operation.
- If there is a power failure. Injury may occur when power is restored unexpectedly.
- If there is lightning.
- Consult your doctor before use if you:
- Are under medical rest as ordered by a doctor.
- Have spinal disorders, an abnormal spinal condition or have suffered a spinal injury.
- Have back problems.
- Have diabetes, osteoporosis or sensory impairment.
- Have joint dysfunction.
- Have a pacemaker or other electronic medical devices.
- May be pregnant.
- Have phlebitis or thrombosis.
- Have an increased risk for blood clots.
- Had recent surgery.
- Have surgical pins, screws or anything mechanical implanted in your body.
Assembly and Repair of the Massage Chair
- Do not disassemble the backrest cover of the massage chair. Touching the internal components may result in malfunction or electric shock.
- The massage chair must only be professionally serviced or repaired. Do not attempt to disassemble or repair the massage chair yourself. If the massage chair requires repair, contact help.Kogan.com for support.
Overview
The massage chair has the following components:
- Shoulder Massage Unit
- Shortcut Key
- Arm Massage Unit
- Leg Massage Unit
- Rollers
- Pillow
- Backrest Pad
- Armrest
- Castors
Assembly
Moving the Chair
- Turn off the power and unplug the cord from the electrical outlet.
- Tilt the chair backward and wheel it to the desired location.
- Cover the floor with a mat when moving the massage chair to prevent damaging the floor.
A diagram shows a person tilting the chair backward and rolling it.
Chair Placement
Ensure that there is an allowance of more than 5cm behind the massage chair and more than 35cm in front of the massage chair to allow the backrest to recline without obstruction.
Diagrams indicate dimensions for chair placement: 35cm in front, 5cm behind.
Leg Rest Installation
- As illustrated below, insert the air tube (1) and DC cable (2) into the slots.
Diagrams show inserting an air tube and a DC cable into slots.
- Install the slots (3) of leg rest into fixed part (4).
Diagrams show installing leg rest slots into a fixed part.
- Lock the footrest by the clips, screw it tightly.
Diagrams show the process of locking the footrest with clips.
Install Backrest Pad and Pillow Pad
- Attach the upper backrest pad to the backrest using the zipper.
- Remove the cloth on the Velcro and then attach the pillow and pillow pad with the Velcro.
Diagrams show attaching a backrest pad with a zipper and attaching a pillow pad with Velcro.
Bracket Installation
- Align the holes on the bracket to the holes on the arm rest and secure the bracket using the 3 provided screws.
- Align the cover and press down until it snaps into place.
- Note: Ensure the arrow is directed towards the front of the arm rest.
Diagrams show bracket installation on the armrest.
Control Panel Connection
Connect the cable of the control panel with the cable under the seat.
Diagram shows connecting the control panel cable to the cable under the seat.
Connect to Power
- Plug the power cord into the power port on the massage chair and turn on the power switch.
- Insert the power plug into an electrical outlet and turn on the power switch.
Diagrams show plugging the chair into a power outlet and the power switch.
Operation
Caution
- Do not sit, step or place heavy objects on the control panel.
- Do not exert excessive force on the control panel.
- Do not touch the control panel with wet hands.
- Do not operate the control panel using sharp-edged or hard objects as this may result in damage.
Control Panel
Diagram of the control panel with various buttons and functions labeled:
- Master, Stretch, Auto, Hip Mech, Manual, Heating
- Back Up, Back Down, Leg Up, Leg Down, Extend Up, Extend Down
- Position, Airbag, Foot Roller, Power, Mech Up, Mech Down, Bluetooth/Voice
- Speed, Intensity, Pause, Zero-G, Width, Time
Notes: The actual control panel may vary between models.
Control Panel Functions
Function | Icon | Description |
---|---|---|
Power | ⏻ | Press to turn the massage chair on/off. |
Master | ? | Press to switch to Master mode. Master mode offers a more intense and comprehensive full-body massage, targeting various muscle groups. |
Stretch | ? | Press to switch to Stretch mode. This mode focuses on stretching the muscles and joints, promoting flexibility and relieving stiffness. |
Auto | Ⓐ | Press to switch between multiple automatic modes. Select an automatic mode for targeted massage according to your needs. |
Hip Mech | ? | Press to turn the massage rollers on the hip on/off. |
Manual | ⚙️ | Press to switch to manual massage. Select different massage methods according to your needs. |
Heating | ♨️ | Press to turn heat therapy on/off. |
Back Up / Back Down | ?️ | Press and hold to adjust the back rest up/down and release to lock in the current angle of the back rest. |
Leg Up / Leg Down | ? | Press and hold to adjust the leg rest up/down and release to lock in the current angle of the leg rest. |
Extend Up / Extend Down | ? | Press and hold to adjust the footrest up/down. |
Position | ? |
|
Speed | ⚡ | Press to adjust the massage speed from levels 1 to 6. |
Airbag | ? | Press to turn the airbag massage function on/off or switch airbag position. |
Intensity | ± | Press to cycle through the air bag massage intensity levels. When the maximum massage intensity is reached, it will return the minimum level. |
Foot Roller | ? | Press to turn the foot roller on/off or adjust the strength from levels 1 to 3. |
Pause | ⏸️ | Press to pause/resume all massage functions. |
Mech Up / Mech Down | ⬆️⬇️ |
|
Bluetooth / Voice | ? |
|
Zero-G | ? | Press repeatedly this button to activate one of the 4 zero-gravity modes. |
Width | ↔️ | Adjust the back roller width for Knocking, Shiatsu, Tapping or Rolling. |
Time | ⏱️ | Press to set the massage timer between 15 and 30 minutes. |
Control Panel Display
Diagram illustrating the control panel display with numbered sections:
- 1: Auto/Manual Program Display Area.
- 2: Time.
- 3: Pause.
- 4: Voice Control.
- 5: Auto Body Scanning. The corresponding area flashes.
- 6: Bluetooth Speaker.
- 7: Back Roller Speed.
- 8: Airbag Intensity.
- 9: Foot Roller Speed.
- 10: Zero Gravity Display Area.
- 11: Backrest Up/Down, Leg Rest Up/Down.
- 12: Extend Up/Down.
- 13: Heating (illuminates solidly), Airbag massage (flashes), Foot Roller (illuminates solidly), Back Roller (flashes).
- 14: Back Roller Display Area: Full Body, Spot, and Local.
- 15: Massage Width: Wide, Medium, Narrow.
- 16: Massage Techniques from top to bottom: Kneading-Knocking-Clapping-Tapping-Shiatsu-Rolling. The selected technique flashes when in use.
Armrest Shortcut Buttons
Diagram of the armrest control panel:
Function | Icon | Description |
---|---|---|
Power | ⏻ | Press this button to activate or deactivate the massage chair. |
Rotation | ? | Turn clockwise to advance to the next stage and counterclockwise to return to the previous stage. There are 6 stages. |
Auto | Ⓐ | Press to switch among the automatic programs. |
Pause | ⏸️ | Press this button to pause all massage functions. Press again to resume the massage. |
Airbag | ? | Press this button to turn the airbag massage function on/turn off and switch airbag position. |
Intensity | ± | Press this button to adjust the airbag intensity from levels 1 to 3. |
Zero-G | ? | Repeatedly press this button to activate one of the 3 Zero Gravity modes. |
Back Up | ⬆️ | Press and hold this button to raise the backrest. The leg rest will go down at the same time. Release to lock the current angle of the backrest. |
Back Down | ⬇️ | Press and hold this button to lower the backrest. The leg rest will go up at the same time. Release to lock the current angle of the backrest. |
USB | ? | Remove the protective cover (tab) to recharge your phone using a USB cable (not provided). |
Automatic Massage Programs
# | Function | Description |
---|---|---|
1 | Master | Quickly kneading and tapping massage to relax tense muscles throughout the body and promote blood circulation, helping to restore energy pathways. |
2 | Stretch | Simulates Thai-style stretching by clamping the shoulders, arms, and legs with airbags. The mechanism lifts the waist, presses down the legs, and stretches the muscles and joints of the entire body. |
3 | Sport Care | Specifically designed for athletes and fitness enthusiasts. |
4 | Sleep | Adjusts the chair from zero gravity to a normal angle to create a swinging effect, providing a soft massage to help you fall asleep. |
5 | Spine Care | Follows the natural shape of the body. The mechanism massages from the upper back to the buttocks, supported by full-body airbags and foot massage. |
6 | Soft | Ideal for the elderly and children. Roller and airbag massage in the gentlest mode to relieve back pain and leg cramps. |
7 | Relaxing | Full-body massage with medium airbag intensity. Focuses on the neck and shoulder areas to relieve tension from prolonged sitting. |
8 | Refreshing | Combines kneading and shiatsu on the buttocks and thighs with moderate intensity, helping restore energy and relax tense muscles. |
9 | Spa | Full-body airbag massage with foot rollers. The chair maintains a comfortable position throughout. |
10 | Neck & Shoulder | Targets the neck and shoulders with medium intensity kneading and tapping to relieve soreness and tension. |
11 | Waist & Back | Focused on medium-intensity back massage. Uses kneading and clapping to relieve waist and back pain. |
12 | Slim | Targets the waist and hips with soft-intensity massage, twisting, and pressing via airbags to help with toning and relaxation. |
Voice Control
When the massage chair is turned on or in standby mode, say 'Hello massage chair' to enable the AI Voice Control.
Command | Response |
---|---|
Hello massage chair. | Hello. Please select your favourite program to start your massage. |
Power on. | During shutdown, please leave or restart the massage chair after the chair is completely reset. Thank you and hope you enjoy the massage. |
Power off. | Massage paused. |
Pause massage. | Massage resumed. |
Continue to massage. | OK, Bluetooth on. |
Turn on Bluetooth. | OK, Bluetooth off. |
Turn off Bluetooth. | OK, foot roller on. |
Turn on foot roller. | OK, foot roller off. |
Turn off foot roller. | OK, heating on. |
Turn on heating. | OK, heating off. |
Turn off heating. | OK, command complete. |
Zero gravity. | OK, start airbag massage. |
Start airbag massage. | OK, stop airbag massage. |
Stop airbag massage. | Start master massage. |
Master massage. | Start relaxing massage. |
Relaxing massage. | Start sport care massage. |
Sport care massage. | Start soft massage. |
Soft massage. | Start stretch massage. |
Stretch massage. | Start sleep massage. |
Sleep massage. | Start spa massage. |
Spa massage. | Start refreshing massage. |
Refreshing massage. | Start spine care massage. |
Spine care massage. | Start waist & back massage. |
Waist & back massage. | Start neck & shoulder massage. |
Neck & shoulder massage. | Start slim massage. |
Slim massage. | Kneading massage. |
Kneading massage. | Shiatsu massage. |
Shiatsu massage. | Knocking massage. |
Knocking massage. | Rolling massage. |
Rolling massage. | Tapping massage. |
Tapping massage. | Clapping massage. |
Clapping massage. | OK, massage for fifteen minutes. |
Massage for fifteen minutes. | OK, massage for twenty minutes. |
Massage for twenty minutes. | OK, massage for twenty-five minutes. |
Massage for twenty-five minutes. | OK, massage for thirty minutes. |
Massage for thirty minutes. | Increase back roller intensity. |
Increase strength. | Decrease back roller intensity. |
Decrease strength. | Air intensity up. |
Increase air intensity. | Air intensity down. |
Decrease air intensity. | Whole body massage. |
Whole body massage. | Local massage. |
Local massage. | Spot massage. |
Spot massage. | Spot massage. |
Bluetooth Pairing
In your phone's Bluetooth settings, select 'S63' from the device list to pair.
Diagram shows a phone's Bluetooth settings screen with 'S63' as a device to pair.
Cleaning & Care
Maintenance
Follow the below steps to clean the leather and plastic components of the massage chair:
- Turn off the power switch on the massage chair and unplug the power plug from the electrical outlet.
- Dip a soft, dry cloth in water or warm water containing 3% to 5% neutral detergent and wring it thoroughly.
- Wipe the leather and plastic components with the damp cloth.
- Wipe the components with a soft dry cloth.
- Let it dry naturally.
Warning
- Do not use alcohol, thinner, gasoline and other chemicals for cleaning.
- Do not dry the surface with a fan or hairdryer. Allow it to dry naturally.
- Do not iron the fabric.
- During maintenance, always unplug the power plug. Do not unplug it with wet hands.
- Place a dust cover over the chair if it won't be used for a long time to avoid dust build up.
- Wipe the product with the melamine foam dipped in mild detergent if the dirt is hard to remove.
- Water temperature should not exceed 40°.
- Be cautious when using denim or coloured cloth to wipe the product, as the fabric's dye may transfer to the leather.
- Avoid letting the leather come into contact with plastic to prevent colour fading.
Specifications
- Rated Voltage: 100-240V~
- Rated Frequency: 50-60Hz
- Rated Power: 140W
- Upright Position: 1547 x 750 x 1153 mm (approx.)
- Reclined Position: 1700 x 750 x 850 mm (approx.)
Diagrams show the dimensions of the massage chair in upright and reclined positions.
Troubleshooting
If the following measures are unsuccessful, stop using the massage chair immediately, disconnect the power cord, and contact help.Kogan.com for support.
Problem | Solution |
---|---|
The massage chair cannot operate even though it is connected to the power. |
|
During operation, the control panel is working but the massage chair is not. | The massage chair can overheat after prolonged use. It will automatically cool down to resume its normal condition. Turn the power switch off to allow the chair to cool down for 30-50 minutes before use. |
During operation, both the control panel and the massage chair are not working. |
|
Notes
This section is for user notes.
Need more information?
We hope that this user guide has given you the assistance needed for a simple set-up.
For the most up-to-date guide for your product, as well as any additional assistance you may require, head online to help.kogan.com
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