Washing Machine OWNER'S MANUAL

Models: MFE50-JU1012/C31E-AU(25), MFE60-JU1212/C31E-AU(25), MFE75-JS1412/C31E-AU(25)

Read This Manual: Use all instructions and explanations of the installation before use. Follow the instructions carefully. Keep the operation instructions handy for later use. If the appliance is sold or passed on, then ensure that the new owner always receives those operation instructions.

⚠️ Safety Instructions

Safety Instructions

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury or loss of life.

Explanation of the symbols:

  • ⚠️ Warning! This combination of symbol and signal word indicates a potentially dangerous situation which may result in death or serious injuries unless it's avoided.
  • Caution! This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries or damage to property and the environment.
  • ? Note! This combination of symbol and signal word indicates a potentially dangerous situation which may result in slight or minor injuries.

⚠️ Electric Shock!

  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
  • The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused.
  • Before any maintenance, unplug the appliance from the mains.
  • Always unplug the machine and turn off the water supply after use. The max. inlet water pressure, in pascals. The min. inlet water pressure, in pascals.
  • To ensure your safety, the power plug must be inserted into an earthed three-pole socket. Check carefully and make sure that your socket is properly and reliably earthed.
  • Make sure that the water and electrical devices must be connected by a qualified technician in accordance with the manufacturer's instructions and local safety regulations.

Risk to Children! ?

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • Children under 3 years should be supervised to ensure that they do not play with the appliance.
  • Animals and children may climb into the machine. Check the machine before every operation.
  • Kids should be supervised that they do not play with the appliance.
  • The glass door may be very hot during operation. Keep kids and pets far away from the machine, especially in very wet rooms or rooms with explosive or caustic gas.
  • Remove all packages and transport bolts before using the appliance. Otherwise, serious damage may result.
  • The plug must be accessible after installation.

Risk of Explosion! ?

  • Do not wash or dry articles that have been cleaned in, washed in, soaked in, or dabbed with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.). This may result in fire or explosion.
  • Before washing, thoroughly rinse items by hand.

Caution!

Installing the Product!

  • This washing machine is for indoor use only.
  • It is not intended to be built-in.
  • The openings must not be obstructed by a carpet.
  • The washing machine shall not be installed in a bathroom or very wet rooms, as well as in rooms with explosive or caustic gases.
  • The washing machine with a single inlet valve can only be connected to the cold water supply. Products with double inlet valves should be correctly connected to the hot water and cold water supply.
  • The plug must be accessible after installation.
  • Remove all packages and transport bolts before using the appliance. Otherwise, serious damage may result.

Risk of Damaging Appliance!

  • Your product is only for home use and is designed only for textiles suitable for machine washing.
  • Do not climb up and sit on the top cover of the machine.
  • Do not lean against the machine door.

Cautions during Handling Machine:

  1. Transport bolts shall be reinstalled to the machine by a specialized person.
  2. The accumulated water shall be drained out of the machine.
  3. Handle the machine carefully. Never hold any protruded part on the machine while lifting. The machine door cannot be used as a handle during conveyance.
  4. This appliance is heavy. Transport with care.
  • Please do not close the door with excessive force. If it is found difficult to close the door, please check if the clothes are put in or distributed well.
  • It is forbidden to wash carpets.

Operating the Appliance!

  • Before washing clothes for the first time, the product shall be operated through one full cycle without clothes inside.
  • Flammable, explosive, or toxic solvents are forbidden. Gasoline and alcohol etc. shall not be used as detergents. Please select only detergents suitable for machine washing, especially for the drum.
  • Make sure that all pockets are emptied. Sharp and rigid items such as coins, brooches, nails, screws, or stones etc. may cause serious damage to this machine.
  • Please check whether the water inside the drum has been drained before opening its door. Do not open the door if there is any water visible.
  • Be careful of burns when the product drains hot washing water.
  • Never refill the water by hand during washing.
  • After the program is completed, please wait for two minutes to open the door.

Packaging/Old Appliance Disposal

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

? Installation

Product Description

The washing machine includes the following components:

  • Top cover
  • Control panel
  • Power supply cord
  • Water supply hose
  • Detergent dispenser
  • Door
  • Drum
  • Service filter
  • Drain hose

? Note! The product line chart is for reference only; please refer to the real product as standard.

Accessories

  • Transport hole plug
  • Supply hose (cold water)
  • Supply hose (hot water, optional)
  • Drain hose support (optional)
  • Owner's manual

Installation Area

⚠️ Warning! Stability is important to prevent the product from wandering!

  • Make sure that the product does not stand on the power cord.

Before installing the machine, select a location characterized as follows:

  1. Rigid, dry, and level surface
  2. Avoid direct sunlight
  3. Sufficient ventilation
  4. Room temperature is above 0°C
  5. Keep far away from heat resources such as coal or gas.

Unpacking the Washing Machine

⚠️ Warning!

  • Packaging material (e.g., Films, Styrofoam) can be dangerous for children.
  • There is a risk of suffocation! Keep all packaging well away from children.
  1. Remove the cardboard box and styrofoam packing.
  2. Lift the washing machine and remove the base packing. Make sure the small triangle foam is removed with the bottom one together. If not, lay the unit down on its side and then remove the small foam from the unit bottom manually.
  3. Remove the tape securing the power supply cord and drain hose.
  4. Remove the inlet hose from the drum.

Remove Transport Bolts

⚠️ Warning!

  • You must remove the transport bolts from the backside before using the product.
  • You will need the transport bolts again if you move the product, so make sure you keep them in a safe place.

Please take the following steps to remove the bolts:

  1. Loosen 4 bolts with a spanner and then remove them.
  2. Stop the holes with transport hole plugs.
  3. Keep the transport bolts properly for future use.

Levelling the Washing Machine

⚠️ Warning! The lock nuts on all four feet must be screwed tightly against the housing.

  1. Check if the legs are closely attached to the cabinet. If not, please turn them to their original positions and tighten the nuts.
  2. Loosen the lock nut and turn the feet until they closely contact the floor.
  3. Adjust the legs and lock them with a spanner, making sure the machine is steady.

Connect Water Supply Hose ?

⚠️ Warning!

  • To prevent leakage or water damage, follow the instructions in this chapter!
  • Do not kink, crush, modify, or sever the water inlet hose.
  • For models equipped with a hot valve, connect it to the hot water tap with the hot water supply hose. Energy consumption will decrease automatically for some programs.

Connect the inlet pipe as indicated. There are two ways to connect the inlet pipe:

1. Connection between ordinary tap and inlet hose:

Steps involve loosening clamp nut, tightening clamp nut on four bolts, and pressing slide bushing to insert inlet hose into connecting base.

2. Connection between screw tap and inlet hose:

This method is for taps with threads and inlet hoses, or special taps for washing machines, using a slide bushing.

Drain Hose ⬇️

⚠️ Warning!

  • Do not kink or protract the drain hose.
  • Position the drain hose properly; otherwise, damage might result from water leakage.

There are two ways to place the end of the drain hose:

  1. Put it into the water trough.
  2. Connect it to the branch drain pipe of the trough.

? Note! If the machine has a drain hose support, please install it as follows.

The diagram shows a trough with a hose retainer, indicating minimum (60cm) and maximum (100cm) heights for the drain hose.

⚠️ Warning!

  • When installing the drain hose, fix it properly with a rope.
  • If the drain hose is too long, do not force it into the washing machine, as it will cause abnormal noises.

⚙️ Operations

Quick Start ▶️

Caution!

  • Before washing, please make sure it's installed properly.
  • Before washing for the first time, the washing machine shall be operated through one round of the whole procedures without clothes inside.

1. Before Washing

Steps include: ? Plug in, ? Open tap, ? Load, ? Close door, ? Add detergent.

? Note! Detergent only needs to be added in "case I" after selecting pre-washing for machines with this function.

2. Washing

Steps include: ▶️ Power On, Select Programme, Select function or default, ⏯️ Start up.

? Note!

  • If default is selected, step 3 can be skipped.
  • The function button line chart is for reference only; please refer to the real product as standard.

3. After Washing

Buzzer beep or "End" on display.

Before Each Washing

  • The working condition of the washer should be between 0-40°C. If used under 0°C, the inlet valve and draining system may be damaged. If the machine is placed under a condition of 0°C or less, it should be transferred to normal ambient temperature to ensure the water supply hose and drain hose are not frozen before use.
  • Please check the labels and the explanation of using detergent before wash. Use non-foaming or less-foaming detergent suitable for machine washing properly.

Preparation Steps:

  • ?️ Check the label
  • ? Take out the items out of the pockets
  • ? Knot the long strips, zip or button
  • ? Put small clothes into the pillow slip
  • ? Turn easy-pilling and long-pile fabric inside out
  • ? Separate clothes with different textures

⚠️ Warning!

  • When washing a single item of clothing, it may easily cause great eccentricity and give an alarm due to imbalance. Therefore, it is suggested to add one or two more clothes to be washed together so that draining can be done smoothly.
  • Do not wash clothes that have touched kerosene, gasoline, alcohol, or other flammable materials.

Detergent Dispenser

The dispenser has compartments for:

  • I: Pre wash detergent
  • II: Main wash detergent
  • ?: Softener

Caution! Detergent only needs to be added in "case I" after selecting pre-washing for machines with this function.

Detergent Programme Guide:

Programme I II ? Programme I II ?
Cotton(Cold)Rinse&Spin
Cotton (20℃)Heat Wash 90℃
Cotton (40℃)Mix(60℃)
Cotton(60℃)Mix(40℃)
JeansMix(20℃)
DelicateRapid 45'
Cotton ECOQuick 15'
Spin Only

Means must Means optional

? Note!

  • As for agglomerated or ropy detergent or additive, before they are poured into the detergent box, it is suggested to use some water for dilution to prevent the inlet of the detergent box from being blocked and overflowing while filling water.
  • Please choose a suitable type of detergent for the various washing temperatures to get the best washing performance with less water and energy consumption.

Control Panel

The control panel allows you to select programs and options. The display shows the selected settings and program status.

  • 1 Off: Product is switched off.
  • 2 Start/Pause: Press the button to start or pause the washing cycle.
  • 3 Option: This allows you to select an additional function and will light when selected.
  • 4 Programmes: Available according to the laundry type.

? Note! The chart is for reference only; please refer to the real product as standard.

Option

  • Pre Wash: The Prewash function provides an extra wash before the main wash, suitable for washing off surface dust from clothes. You need to put detergent into Case (I) when selecting this function.
  • Delay: Delay function can be set with this button; the delaying time is 0-24H.
  • Speed: It can be set the spin speed by pressing the button repeatedly.
  • Extra Rinse: The laundry will undergo an extra rinse once after you select it.

Programme Option Guide:

Programme Option Programme Option
Delay Extra Rinse ? Pre Wash ? Delay Extra Rinse ? Pre Wash ?
Cotton(Cold)Rinse&Spin
Cotton (20℃)Heat Wash 90℃
Cotton (40℃)Mix(60℃)
Cotton(60℃)Mix(40℃)
JeansMix(20℃)
DelicateRapid 45'
Cotton ECOQuick 15'
Spin Only

Means optional (Some models have intelligent weighing function; please refer to the actual product)

Other Functions

Child Lock ?

To avoid misoperation by children.

To activate Child Lock: Choose the Programme, Press [Delay] and [Function] for 3 seconds until the buzzer beeps.

Caution!

  • During the "Child Lock" function is active, the buzzer will beep 3 times when the buttons are pressed.
  • Press the two buttons for 3 seconds to release the function.
  • The "Child Lock" will lock all buttons except the Power button.
  • When the program finishes, "END" and "CL" will flash alternately on the screen.

Speed

The available spin speeds are:

  • 1000: 0-400-600-800-1000 rpm
  • 1200: 0-400-600-800-1000-1200 rpm
  • 1400: 0-400-600-800-1000-1200-1400 rpm
Speed Settings by Programme:
Programme Default Speed (rpm) Programme Default Speed (rpm)
1000 1200 1400 1000 1200 1400
Cotton(Cold)100010001000Rinse&Spin100010001000
Cotton (20℃)100010001000Heat Wash 90℃100010001000
Cotton (40℃)100010001000Mix(60℃)100010001000
Cotton(60℃)100010001000Mix(40℃)100010001000
Jeans100010001000Mix(20℃)100010001000
Delicate600600600Rapid 45'800800800
Cotton ECO10008001400Quick 15'800800800
Spin Only100010001000

Programmes

Programmes are available according to the laundry type:

Programme Description
CottonHard-wearing textiles, heat-resistant textiles made of cotton or linen.
Heat Wash 90℃Washing the baby's clothes; it can make the baby's wear cleaner and improve rinse performance to protect the baby skin.
Rapid 45'Washing few and not very dirty clothes quickly.
MixMixed load consisting of textiles made of cotton and synthetics.
JeansSpecially for jeans.
Quick 15'Extra short programme, suitable for lightly soiled washing with a small amount of laundry.
Spin OnlyExtra spin with selectable spin speed.
Rinse&SpinExtra rinse with spin.
Cotton ECOTo increase the washing effects, washing time is increased.
DelicateFor delicate, washable textiles, e.g., made of silk, satin, synthetic fibres, or blended fabrics.

? Note! Reference your product to select the programmes.

Washing Programmes Table

Model: MFE50-JU1012/C31E-AU(25)

Programme Load(kg) Temp.(℃) Default Time
Cotton(Cold)5.0Default5.0
Cotton (20℃)5.0Cold2:20
Cotton (40℃)5.0202:20
Cotton(60℃)5.0402:40
Jeans5.0602:45
Delicate5.0601:45
Cotton ECO2.5300:50
Spin Only5.0606:15
Rinse&Spin5.0--0:12
Heat Wash 90℃5.0--0:20
Mix(60℃)5.0902:17
Mix(40℃)5.0601:30
Mix(20℃)5.0401:20
Rapid 45'5.0201:00
Quick 15'2.0400:45
2.0--0:15

Model: MFE60-JU1212/C31E-AU(25)

Programme Load(kg) Temp.(℃) Default Time
Cotton(Cold)6.0Default6.0
Cotton (20℃)6.0Cold2:20
Cotton (40℃)6.0202:20
Cotton(60℃)6.0402:40
Jeans6.0602:45
Delicate6.0601:45
Cotton ECO3.0300:50
Spin Only6.0600:59
Rinse&Spin6.0--0:12
Heat Wash 90℃6.0--0:20
Mix(60℃)6.0902:17
Mix(40℃)6.0601:30
Mix(20℃)6.0401:20
Rapid 45'6.0201:00
Quick 15'2.0400:45
2.0--0:15

Model: MFE75-JS1412/C31E-AU(25)

Programme Load(kg) Temp.(℃) Default Time
Cotton(Cold)7.5Default7.5
Cotton (20℃)7.5Cold2:20
Cotton (40℃)7.5202:20
Cotton(60℃)7.5402:40
Jeans7.5602:45
Delicate7.5601:45
Cotton ECO2.5300:50
Spin Only7.5605:57
Rinse&Spin7.5--0:12
Heat Wash 90℃7.5--0:20
Mix(60℃)7.5902:17
Mix(40℃)7.5601:30
Mix(20℃)7.5401:20
Rapid 45'7.5201:00
Quick 15'2.0400:45
2.0--0:15

Energy test program: Cotton ECO. Speed: the highest speed; Other as the default. Half load for 5.0Kg machine: 2.5Kg. Half load for 6.0Kg machine: 3.0Kg. Half load for 7.5Kg machine: 3.75Kg.

"Cotton ECO" is the standard washing program to which the information in the label and the fiche relates, and it is suitable for cleaning normally soiled cotton laundry. It is the most efficient program in terms of combined energy and water consumption for washing this type of cotton laundry. The actual water temperature may differ from the declared cycle temperature.

? Note! The parameters in this table are only for user's reference. The actual parameters may differ with the parameters in the above mentioned table.

? Maintenances

Cleaning And Care

⚠️ Warning! Before your maintenance starts, please unplug the machine and close the tap.

Cleaning The Cabinet

Proper maintenance on the washing machine can extend its working life. The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. If there is any water overflow, use a wet cloth to wipe it off immediately. No sharp items are allowed.

? Note! Formic acid and its diluted solvents or equivalents are forbidden, such as alcohol, solvents, or chemical products, etc.

Cleaning The Drum

Rusts left inside the drum by metal articles shall be removed immediately with chlorine-free detergents. Never use steel wool.

? Note! Don't put laundry in the washing machine during the drum cleaning.

Cleaning The Door Seal And Glass

Wipe the glass and seal after each wash to remove lint and stains. If lint builds up, it can cause leaks. Remove any coins, buttons, and other objects from the seal after each wash.

Cleaning The Inlet Filter ?️

? Note! Inlet filter must be cleaned if there is less water.

Washing the filter in the tap:

  1. Close the tap.
  2. Remove the water supply hose from the tap.
  3. Clean the filter.
  4. Reconnect the water supply hose.

Washing the filter in the washing machine:

  1. Screw off the inlet pipe from the backside of the machine.
  2. Pull out the filter with long nose pliers and reinstall it back after being washed.
  3. Use the brush to clean the filter.
  4. Reconnect the inlet pipe.

? Note!

  • If the brush is not clean, you can pull out the filter and wash it separately.
  • Reconnect, turn on the tap.

Clean The Detergent Dispenser ?

  1. Press down the arrow location on the softener cover inside the dispenser drawer.
  2. Lift the clip up and take out the softener cover and wash all grooves with water.
  3. Restore the softener cover and push the drawer into position.

? Note! Do not use alcohol, solvents, or chemical products to clean the machine.

Cleaning The Drain Pump Filter ⬇️

⚠️ Warning!

  • Be careful of the hot water!
  • Allow detergent solution to cool down.
  • Unplug the machine to avoid electrical shock before washing.
  • The drain pump filter can filter yarns and small foreign matters from the washing.
  • Clean the filter periodically to ensure the normal operation of the washing machine.

Steps to clean the drain pump filter:

  1. Open the lower cover cap.
  2. Rotate 90°C and pull out the emergency drain hose, and take off the hose cap.
  3. After water runs out, reset the drain hose.
  4. Open the filter by turning counter-clockwise.
  5. Remove extraneous matter.
  6. Close the lower cover cap.

Caution!

  • Make sure that the valve cap and emergency drain hose are reinstalled properly. Cap plates should be inserted aligning to hole plates, otherwise water may leak.
  • Some machines do not have an emergency drain hose, so steps 2 and 3 can be skipped. Rotate the lower cover cap directly to make water run into a basin.
  • When the appliance is in use and depending on the program selected, there can be hot water in the pump. Never remove the pump cover during a wash cycle; always wait until the appliance has finished the cycle and is empty. When replacing the cover, ensure it is securely re-tightened.

Trouble Shooting

The start of the appliance does not work or it stops during operation. First, try to find a solution to the problem. If not, contact the service centre.

Description Reason Solution
Washing machine cannot start upDoor is not closed properlyRestart after the door is closed. Check if the clothes are stuck.
Door can't be openedWasher's safety protection design is workingDisconnect the power, restart the product.
Water leakageThe connection between inlet pipe or outlet hose is not tightCheck and fasten water pipes. Clean up outlet hose.
Detergent residues in the boxDetergent is dampened or agglomeratedClean and wipe the detergent box.
Indicator or display does not lightDisconnect the power PC board or harness has connection problemCheck if the power is shut down and the power plug is connected correctly.
Abnormal noiseCheck if the fixing (bolts) have been removedCheck it's installed on a solid and level floor.

Error Codes:

Description Reason Solution
E30Door is not closed properlyRestart after the door is closed. Check if the clothes is stuck.
E10Water injecting problem while washingCheck if the water pressure is too low. Straighten the water pipe. Check if the inlet valve filter is blocked.
E21Overtime water drainingCheck if the drain hose is blocked.
E12Water overflowRestart the washer.
EXXOthersPlease try again first, call up service line if there are still troubles.

? Note! After the check, activate the appliance. If the problem occurs or the display shows other alarm codes again, contact the service.

? Technical Specifications

Power Supply: 220-240V~, 50Hz

MAX. Current: 10A

Standard Water Pressure: 0.05MPa~1MPa

Diagram showing dimensions: Height 850mm, Width 595mm, Depth D.

Model Washing Capacity Dimension (W*D*Hmm) Net Weight Rated Power
MFE50-JU1012/C31E-AU(25)5.0kg595*400*85052kg2050W
MFE60-JU1212/C31E-AU(25)6.0kg595*400*85055kg2050W
MFE75-JS1412/C31E-AU(25)7.5kg595*565*85068kg2050W

? Testing Methods

Model: MFE50-JU1012/C31E-AU(25)

ADDITIONAL INFORMATION FOR Standard performance TESTING: (AS/NZS 2040.1:2005+ Amdt1-2007+Amdt2-2009)

  1. Water connections: Cold & hot water connection
  2. Water supply pressure: 320 kPa
  3. Warm wash Program: Cotton ECO Display: 6:15
  4. Cold wash program: Cotton Cold (no temperature display is cold wash)
  5. Detergent type: Drum detergent
  6. Detergent quantity: Default
  7. Adding detergent: The detergent is dissolved and added as Paragraph B7.3 of AS/NZS 2040.1. The detergent shall be dissolved in 1 L of water.
  8. Anti-sudsing agent: Max
  9. Test load mass: 5.0kg
  10. Water consumption: 51L
  11. Test Voltage: 220-240V~, 50Hz

Model: MFE60-JU1212/C31E-AU(25)

ADDITIONAL INFORMATION FOR Standard performance TESTING: (AS/NZS 2040.1:2005+ Amdt1-2007+Amdt2-2009)

  1. Water connections: Cold & hot water connection
  2. Water supply pressure: 320 kPa
  3. Warm wash Program: Cotton ECO Display: 6:00
  4. Cold wash program: Cotton Cold (no temperature display is cold wash)
  5. Detergent type: Drum detergent
  6. Detergent quantity: Default
  7. Adding detergent: The detergent is dissolved and added as Paragraph B7.3 of AS/NZS 2040.1. The detergent shall be dissolved in 1 L of water.
  8. Anti-sudsing agent: Max
  9. Test load mass: 6.0kg
  10. Water consumption: 61L
  11. Test Voltage: 220-240V~, 50Hz

Model: MFE75-JS1412/C31E-AU(25)

ADDITIONAL INFORMATION FOR Standard performance TESTING: (AS/NZS 2040.1:2005+ Amdt1-2007+Amdt2-2009)

  1. Water connections: Cold & hot water connection
  2. Water supply pressure: 320 kPa
  3. Warm wash Program: Cotton ECO Display: 5:57
  4. Cold wash program: Cotton Cold (no temperature display is cold wash)
  5. Detergent type: Drum detergent
  6. Detergent quantity: Default
  7. Adding detergent: The detergent is dissolved and added as Paragraph B7.3 of AS/NZS 2040.1. The detergent shall be dissolved in 1 L of water.
  8. Anti-sudsing agent: Max
  9. Test load mass: 7.5kg
  10. Water consumption: 77L
  11. Test Voltage: 220-240V~, 50Hz
Models: MFE50-JU1012, MFE60-JU1212, MFE75-JS1412, 5KG Front Loader Washing Machine

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