SAVE THIS CERTIFICATE

It gives you specific rights. You may also have other rights which may vary from state to state and province to province.

Service and Claims

In the event that your Friedrich equipment needs servicing, please contact your nearest authorized service center. If you do not know the nearest service center, ask the company that installed your unit or contact Friedrich (see address and telephone number above). To obtain service and/or warranty parts replacement, you must notify an authorized FRIEDRICH Air Conditioning Co. service center, distributor, dealer, or contractor of any defect within the applicable warranty period.

When requesting service: the model, serial number, and proof of purchase of your equipment are required and must be readily available.

Limited Warranty - Parts & Labor

FIRST YEAR (12 months): This warranty shall commence on the day of purchase. Any part that is found to be defective in factory-supplied material or workmanship will be replaced or exchanged at the discretion of Friedrich provided the equipment is delivered to an authorized service center.

These warranties apply only while the unit remains at the original site and only to units installed inside the continental United States, Alaska, Hawaii, Puerto Rico, Mexico and Canada. The warranty applies only if the unit is installed and operated in accordance with the printed instructions and in compliance with applicable local installation and building codes and good trade practices to the end-user purchaser. For international warranty information, contact the Friedrich Air Conditioning Company - International Division. This warranty is not applicable to units on which the model and serial numbers have been removed.

Any defective unit or part to be replaced must be made available to FRIEDRICH in exchange for the replacement part. Replacement units and/or replacement parts can be new or re-manufactured. Replacement parts shall be warranted for any unused portion of the original unit's warranty.

Applicability and Limitations

Friedrich will not be responsible for and the user will pay for:

• Service calls for: A) Instructing on unit operation. B) Replacing batteries, house fuses, or correcting house wiring. C) Cleaning or replacing air filters. D) Removing the unit from its installed location when not accessible for service. E) Correcting improper installations.
• Parts provided by anyone other than an authorized servicer.
• Damage caused by: A) Accident, abuse, negligence, misuse, riot, fire, flood, or acts of God. B) Operating the unit in a corrosive atmosphere (e.g., chlorine, fluorine). C) Unauthorized alteration or repair. D) Failing to provide proper maintenance and service. E) Using an incorrect power source. F) Faulty installation or application. G) Operation during construction.
• Costs associated with system diagnosis, removal, freight, re-installation, or transportation to/from the service agency.
• Additional labor cost for removing inaccessible units.

Liability Limitations

Friedrich shall not be liable for any incidental, consequential, or special damages or expenses in connection with any use or failure of this unit. Friedrich makes no expressed warranties except as stated in this certification and does not authorize any changes to this certificate or creation of other obligations. Any implied warranties shall last for one year after the original purchase date. Some states and provinces may not allow limitations on implied warranty duration, so these exclusions may not apply to you. The provisions of this warranty are in addition to statutory warranties and other legal rights and remedies.

The most up-to-date warranty certificates can be found on our website at www.friedrich.com.

Warranty Obligation Performance

Friedrich's warranty obligation is limited to one of the following methods:

1. A refund to the customer for the prorated value of the unit based upon the remaining warranty period.
2. Providing a replacement unit of equal or lesser value, which will adopt the original unit's remaining warranty duration.

Product Registration

Registration is strongly suggested. To register, please visit www.friedrich.com and select "Product Registration". California, Florida, and Quebec, Canada residents are not required to register to receive full warranty coverage. Original proof of purchase is required to submit a warranty claim.

Governing Language

The method of fulfillment of the warranty obligation is at the sole discretion of Friedrich Air Conditioning. In case of any questions regarding the provisions of this warranty, the English version will govern.