Setting Flame
Under standby, press the Flame button to watch the flame effect.
Visuals: Flame intensity indicator (bars) and flame symbol.
Press the Flame button. The flame will be on at its brightest setting. The charcoal set will be lit up and flicker automatically. Each time this button is pressed, the intensity of the flame decreases. There are five brightness levels you can cycle through, including the OFF setting.
When the heat is on, the flame effect will be on.
Maintenance
- Turn off the heater with the power switch.
- Unplug the unit and let it cool completely.
- To keep the heater clean, the outer shell may be cleaned with a soft, damp cloth. A mild detergent may be used if necessary. After cleaning, dry the unit with a soft cloth. CAUTION: DO NOT let liquid enter the heater.
- DO NOT use alcohol, gasoline, abrasive powders, furniture polish, or rough brushes to clean the heater. This may cause damage or deterioration to the surface of the heater.
- DO NOT immerse the heater in water.
- Wait until the unit is completely dry before use.
Trouble Shooting
If you experience difficulties, please do not return this product to the store.
For assistance with this appliance, contact Comfort Glow customer service.
| Problem | Possible Cause | Solution |
|---|---|---|
| No warm air is coming from the heater | The overheat protection device in the appliance has been triggered. | Turn all controls off, unplug the appliance, allow to cool for at least 10 min., plug back in and restart. |
| The appliance turns off and will not turn back on. | 1. The overheat protection device in the appliance has been triggered. 2. House circuit breaker has been tripped. | 1. Turn all controls off, unplug the appliance, allow to cool for at least 10 min., plug back in and restart. 2. Reset house circuit breaker. |
| The appliance does not turn on when the button is pushed to "ON" | The overheat protection device in the appliance has been triggered. | Turn all controls off, unplug the appliance, allow to cool for at least 10 min., plug back in and restart. |
