Comfort Glow Vent-Free Gas Log Set

Important Safety Information

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• What to do if you smell gas: Do not try to light any appliance. Do not touch any electrical switch; do not use any phone in your building. Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions. If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

WARNING: Do not attempt to access or change the setting of the fuel selection means. Access to and adjustment of the fuel selection means must only be performed by a qualified service person when connecting this appliance to a specified fuel supply at the time of installation. Change of the selector setting to other than the fuel type specified at the time of installation could damage this appliance and render it inoperable. The installer shall replace the access cover before completing the installation and operating this appliance.

This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must be provided. Refer to Air For Combustion and Ventilation section on page 8 of this manual.

WARNING: When the appliance is installed directly on carpeting, tile or other combustible material, other than wood flooring, the appliance shall be installed on a metal or wood panel extending the full width and depth of the appliance.

This appliance may be installed in an aftermarket, permanently located manufactured (mobile) home, where not prohibited by local codes. This appliance is only for use with propane or natural gas. This appliance is equipped with a simple means to switch between propane and natural gas. Field conversion by any other means including the use of a kit is not permitted.

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

For questions, problems, or missing parts, contact the Technical Service Department at 1-814-643-1775.

Table of Contents

• Specifications
• Important Safety Information
• Product Identification
• Product Features
• Preparing for Installation
• Installation
• Unpacking
• Log Assembly
• Operation
• Remote Control Operation
• Care and Maintenance
• Troubleshooting
• Replacement Parts
• Accessories
• Warranty

WARNING: Read the Installation & Operating Instructions before using this appliance. IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in possible injury to persons or a fire hazard and will void the warranty.

Important Safety Information

IMPORTANT: Read this owner's manual carefully and completely before trying to assemble, operate, or service this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.

Only a qualified installer, service agent, or local gas supplier may install and service this product.

WARNING: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.

WARNING: This appliance can be used with propane or natural gas. It is shipped from the factory adjusted for use with propane.

CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the flu with headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get fresh air immediately! Have heater serviced. Some people are more affected by carbon monoxide than others. These include pregnant women, people with heart or lung disease, people who are anemic, those under the influence of alcohol, and those living in high altitudes.

NATURAL AND PROPANE/LP GAS: Natural and Propane/LP gases are odorless. An odor-making agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas can fade. Gas may be present even though no odor exists. Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to operating this heater safely.

WARNING:

• Due to high temperatures, locate this appliance out of traffic and away from furniture and draperies.
• Heater becomes very hot when operating. Keep children and adults away from hot surfaces to avoid burns or clothing ignition. Heater will remain hot for a time after shutoff. Allow surfaces to cool before touching.
• Carefully supervise young children when they are in the room with the heater.
• Do not place clothing or other flammable material on or near the appliance. Never place any objects in the heater.
• Installation and repair should be done by a qualified service person. The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.
• Any change to this heater or its controls can be dangerous.
• Do not use any accessories not approved for use with this heater.
• Keep the appliance clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
• This appliance is intended for supplemental heating.

WARNING

This product and the fuels used to operate this product (liquid propane or natural gas), and the products of combustion of such fuels, can expose you to chemicals including benzene, which is known to the State of California to cause cancer and reproductive harm. For more information go to www.p65Warnings.ca.gov

Safety Information

1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors.
3. If you smell gas:
   • Shut off gas supply
   • Do not try to light any appliance
   • Do not touch any electrical switch; do not use any phone in your building
   • Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions
   • If you cannot reach your gas supplier, call the fire department
4. This heater shall not be installed in a bedroom or bathroom.
5. Do not use this heater as a wood-burning heater. Use only the logs provided with the heater.
6. Do not add extra logs or ornaments such as pine cones, vermiculite or rock wool. Using these added items can cause sooting. Do not add lava rock inside the heater; only around the outside of the heater.
7. This heater is designed to be smokeless. If logs ever appear to smoke, turn off heater and call a qualified service person. Note: During initial operation, slight smoking could occur due to log curing and heater burning manufacturing residues.
8. To prevent the creation of soot, follow the instructions in Cleaning and Maintenance, page 32-33.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.
10. This heater needs fresh air ventilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available. See Air for Combustion and Ventilation, page 9. If heater keeps shutting off, see Troubleshooting, page 34.
11. Do not run heater:
    • where flammable liquids or vapors are used or stored.
    • under dusty conditions.
12. Do not use this heater to cook food or burn paper or other objects.
13. Never place any objects in the heater or on logs.
14. Do not use heater if any part has been under water. Immediately call a qualified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water.
15. Only a qualified service person should service and repair heater.
16. Operating heater above elevations of 4,500 feet could cause pilot outage.
17. Do not operate heater if log is broken. Do not operate heater if log is chipped (dime-sized or larger).
18. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lb. capacity.
19. Provide adequate clearances around air openings.
20. A fireplace screen must be in place when the heater is operating.

Product Identification

Diagram Description: The diagram shows the main components of the gas log set. Key parts labeled include: Grate Cap, Grate, Log Locator Pin, Ember Bed, NG ODS Pilot, Burner Tube, LP ODS Pilot, Control Valve, Receiver, Remote Transmitter, and Push Button Ignitor.

Product Features

This log set has been tested and approved to ANSI Z21.11.2-2013 standard for Unvented Heaters and can be operated with the flue damper closed. State and local codes in some areas prohibit the use of vent-free heaters.

DUAL FUEL CAPABILITY

Your heater is equipped to operate on either propane or natural gas. The heater is shipped from the factory ready for connecting to propane. The heater can easily be changed to natural gas by having your qualified installer follow the instructions on page 16 and the markings on the heater.

SAFETY PILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot shuts off the heater if there is not enough fresh air and cuts off main burner gas in the event of flame out.

ELECTRIC PUSH BUTTON IGNITION SYSTEM

This heater is equipped with an electronic push button control system. This system requires one AAA battery (provided).

THERMOSTAT HEAT CONTROL

The control automatically cycles the burner on and off to maintain a desired room temperature (See page 24).

Preparing for Installation

WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS

Water vapor is a by-product of gas combustion. An unvented room heater produces approximately one (1) ounce (30 mL) of water for every 1,000 BTUs (.3 kw) of gas input per hour. An unvented room heater is recommended as a supplemental heater (a room) rather than a primary heat source (an entire house). In most supplemental heat applications, the water vapor does not create a problem. In most applications, the water vapor enhances the low humidity atmosphere experienced during cold weather.

The following steps will help ensure that water vapor does not become a problem:

1. Be sure the heater is the proper size for the application, including adequate combustion air and circulation air.
2. If there is high humidity, a dehumidifier may be used to help lower the water vapor content of the air.
3. Do not use an unvented room heater as the primary heat source.

AIR FOR COMBUSTION AND VENTILATION

This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

PRODUCING ADEQUATE VENTILATION

All spaces in homes fall into one of the three following ventilation classifications:

1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space

The information on pages 8-10 will help you classify your space and provide adequate ventilation.

Determining Fresh-Air Flow For Heater Location

Use this worksheet to determine if you have a confined or unconfined space.

Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.

1. Determine the volume of the space: Length x Width x Height = cu. ft. (volume of space). Example: Space size 20 ft. (length) × 16 ft.(width) × 8 ft. (ceiling height) = 2560 cu. ft. (volume of space).
2. If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these rooms to the total volume of the space.
3. Divide the space volume by 50 cu. ft. to determine the maximum BTU/hr the space can support. (volume of space) ÷ 50 cu. ft. = (Maximum BTU/hr the space can support). Example: 2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum BTU/hr the space can support).
4. Add the BTU/hr of all fuel burning appliances in the space.

*Do not include direct-vent gas appliances. Direct-vent draws combustion air from the outdoors and vents to the outdoors.

4. Compare the maximum BTU/hr the space can support with the actual amount of BTU/hr used. BTU/hr (maximum the space can support) BTU/hr (actual amount of BTU/hr used). Example: 51,200 BTU/hr (maximum the space can support) 56,000 BTU/hr (actual amount of BTU/hr used).

The space in the above example is a confined space because the actual BTU/hr used is more than the maximum BTU/hr the space can support. You must provide additional fresh air. Your options are as follows:

• a) Rework worksheet, adding the space of an adjoining room. If the extra space provides an unconfined space, remove door to adjoining room or add ventilation grills between rooms. See "Ventilation Air From Inside Building," page 9.
• b) Vent room directly to the outdoors. See "Ventilation Air From Outdoors", page 9.
• c) Install a lower BTU/hr heater if lower BTU/hr size makes room unconfined. If the actual BTU/hr used is less than the maximum BTU/hr the space can support, the space is an unconfined space. You will need no additional fresh air ventilation.

Ventilation Air From Inside Building

Diagram Description: Figure 1 illustrates "Ventilation Air from Inside Building." It shows two options for providing ventilation grills into an adjoining room, or a third option to remove the door into the adjoining room. Openings should be within 12 inches of the wall connecting the spaces.

Ventilation Air From Outdoors

Diagram Description: Figure 2 illustrates "Ventilation Air from Outdoors." It shows providing extra fresh air by using ventilation grills or ductwork connected to the outdoors or spaces open to the outdoors, such as attics and crawl spaces. Two permanent openings are required: one near the ceiling and one near the floor, both within 12 inches of the respective surfaces.

IMPORTANT: Do not provide openings for inlet or outlet air into an attic if the attic has a thermostat-controlled power vent. Heated air entering the attic will activate the power vent. Rework worksheet, adding the space of the adjoining unconfined space. The combined spaces must have enough fresh air to supply all appliances in both spaces.

Installation

WARNING: If the area in which the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the NATIONAL FUEL GAS CODE, ANSI Z223.1/NFPA 54, the INTERNATIONAL FUEL GAS CODE, or applicable local codes.

NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your primary heat source. If you have a central heating system, you may run the system's circulating blower while using heater. This will help circulate the heat throughout the house.

WARNING: A qualified technician must install heater. Follow all local codes.

WARNING: Never install the heater:

• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than 42 inches from the front, top or sides of the heater.
• in high traffic areas
• in windy or drafty areas

CAUTION: This heater creates warm air currents. These currents move heat to wall surfaces next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where impurities (such as tobacco smoke, aromatic candles, cleaning fluids, oil or kerosene lamps, etc.) in the air exist, may cause walls to discolor.

WARNING: Any glass doors shall be fully opened when the appliance is in operation.

WARNING: Before installing in a solid-fuel burning fireplace, the chimney flue and firebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner.

WARNING: Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame patterns.

WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater.

IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneficial, installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture. See Air for Combustion and Ventilation, pages 8 through 10.

CHECK GAS TYPE

Be sure your gas supply is right for your heater.

WARNING: This appliance is designed for installation in only a solid-fuel burning masonry or UL 127 factory-built fireplace or in a listed ventless firebox enclosure. Exception: DO NOT install this appliance in a factory-built fireplace that includes instructions stating it has not been tested or should not be used with unvented gas logs.

WARNING: Solid-fuels shall not be burned in a fireplace in which an unvented room heater is installed.

WARNING: Any outside air ducts and/or ash dumps in the fireplace shall be permanently closed at time of appliance installation.

LOG SIZING REQUIREMENTS

Heater CLEARANCES

CAUTION: If you install the heater in a home garage:

• Heater pilot and burner must be at least 18" above floor.
• Locate heater where moving vehicle will not hit it.

For convenience and efficiency, install heater:

• where there is easy access for operation, inspection and service
• in coldest part of room
• If this appliance is to be installed directly on carpeting, tile or other combustible material, other than wood flooring, the appliance must be installed on a metal or wood panel extending the full width and depth of the appliance.

Minimum Clearances For Side Combustible Material, Side Wall and Ceiling

A. Clearances from the side of the heater cabinet to any combustible material and wall should follow diagram in Figure 2.5.

B. Clearances from the top of the heater opening to the ceiling should not be less than 36".

WARNING: Maintain the minimum clearances. If possible, provide greater clearances from the floor, ceiling, and adjoining wall than required.

Diagram Description: Figure 2.5 shows a table titled "Minimum Fireplace Clearance to Combustible Materials." It lists clearances for 24-inch and 30-inch log sizes to the side wall (16 inches) and ceiling (36 inches).

WARNING: Seal any fresh air vents or ash clean-out doors located on the floor or wall of fireplace to prevent drafting caused by pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney flue damper.

MINIMUM NONCOMBUSTIBLE MATERIAL CLEARANCE

If Not Using Mantel

You must have noncombustible material(s) above the fireplace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2 in. thick. With sheet metal, you must have noncombustible material behind it, such as a noncombustible fireplace hood accessory. See Fig. 4.

Diagram Description: Figure 3 "Minimum Clearance for Combustible to Wall" is a graph showing clearance in inches (from 7/16 to 18) against distance from the firebox (from 2 to 18). Figure 4 shows a diagram of heat-resistant material (slate, marble, tile, etc.) above a fireplace opening, with a minimum clearance of 12 inches indicated.

If Using Mantel

You must have noncombustible material(s) (such as slate, marble, tile, etc.) at least 1/2 in. thick. With sheet metal, you must have noncombustible material behind it. Noncombustible material must extend at least 12 inches up. See Fig. 3 and 4 for minimum clearances requirements.

IMPORTANT: Cannot operate if minimum clearance are not met.

MANTEL CLEARANCES

In addition to meeting noncombustible material clearances, you must also meet required clearances between fireplace opening and mantel shelf. If the clearances listed below are not met, you will need to raise the mantel.

Determining Mantel Clearances

If you meet minimum clearance requirements between mantel shelf and top of fireplace opening, your installation (see Fig. 5).

Diagram Description: Figure 5 is a cross-section diagram of a fireplace with a mantel. It indicates minimum and maximum clearances: 10" Maximum (Combustible Mantel), 18" Minimum, 2.5" Maximum, and 10" Minimum.

NOTICE: Surface temperature of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become too hot to touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all minimum clearances shown in this manual.

NOTICE: If your installation does not meet the minimum clearances shown, you must raise the mantel to an acceptable height.

FLOOR CLEARANCES

a) If installing appliance on floor level, you must maintain the minimum distance of 14 in. to combustibles (see Fig. 7).

b) If combustible materials are less than 14 in. to the fireplace, you must install appliance at least 5 in. above the combustible flooring (see Fig. 8).

Diagram Description: Figure 7 "Minimum fireplace clearances if installed at floor level" shows a fireplace hearth with combustible material and a 14-inch minimum clearance to noncombustible material. Figure 8 "Minimum fireplace clearances above combustible flooring" shows a fireplace hearth with combustible material and a 5-inch minimum clearance above it.

Installation

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.

Before beginning assembly or operation of the product, make sure all parts are present. Compare parts with package contents list. If any part is missing or damaged, do not attempt to assemble, install or operate the product. Contact customer service for replacement parts.

Estimated Assembly Time: 1 to 2 hours

Tools Required for Assembly (Not Included, unless otherwise stated)

Before installing heater, make sure you have the following:

• Hardware package (provided with heater)
• Approved flexible gas hose if allowed by local codes
• Sealant (resistant to natural or propane/LP gas)
• Electric drill with 3/16- in. drill bit
• Phillips screwdriver
• External regulator (supplied by installer if required)
• Piping (check local codes)
• Equipment shutoff valve
• Test gauge connection
• Sediment trap
• Tee joint
• Pipe wrench
• Allen wrench
• 3/8" NPT to 1/2" flare fitting

UNPACKING

1. Remove logs, grate, and burner base assembly from carton. NOTE: Do not pick up burner base assembly by burners as this could damage heater. Always handle base assembly by frame.
2. Remove all protective packaging applied to logs and heater for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform dealer where you purchased the heater.

Diagram Description: Figure 10 is a simple illustration related to unpacking.

GRATE ASSEMBLY PROCEDURE

1. Position the grate in front of the burner so the 2 legs are pointing downward, the "grate ends" that the logs sit on are pointing upward, and the screw holes line up with the screw holes on the burner unit (See Fig. 10).
2. Hand tighten the grate to the burner with (2) Attachment Screws, each at an equal distance until hand tightening is no longer possible.
3. Finish tightening each Attachment Screw with a screwdriver, but make sure not to overtighten.

Diagram Description: Figure 10 shows the grate attachment screws (2 pieces) and the grate itself, illustrating its placement relative to the burner unit.

GAS SELECTION INSTRUCTIONS

WARNING: This appliance can be used with propane or natural gas. It is shipped from the factory adjusted for use with propane.

CAUTION: The knob to the gas selection means shall not be accessed or adjusted while the appliance is in operation.

CAUTION: Two gas line installations at the same time are prohibited. The access plate to simple switching means shall not be opened while heater is in operation.

Installation and adjustments shall be made by a qualified technician only.

NOTE: If you are connecting this appliance to propane do not make any adjustments. Proceed to installing the gas line as instructed in the Owner's Manual.

Convert to natural gas:

1. Step 1 - Remove access panel
2. Step 2 - Adjust the gas selector valve: Push in on the selector valve knob and rotate the knob counter-clockwise until it stops. Release the knob (See Fig. 12). Do not operate the appliance between locked positions.
3. Step 3 - Replace Access Panel

Reverse step 2 to convert back to propane gas.

Diagram Description: Figure 12 "Selector Valve" shows the gas selector valve with two positions: "PROPANE POSITION" (LP) and "NATURAL GAS POSITION" (NG), indicating the knob's rotation and the gas inlet location.

CONNECTING TO GAS SUPPLY

WARNING: A qualified service technician must connect heater to gas supply. Follow all local codes.

CAUTION: Never connect heater directly to the gas supply. This heater requires an external regulator (not supplied). The external regulator between the gas supply and heater must be installed. Gas supplier provides external regulator for natural gas.

WARNING: Never connect heater to private (non-utility) gas wells. This gas is commonly known as wellhead gas.

The installer must supply an external regulator for liquid propane. The external regulator is provided by the gas supplier for natural gas. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11 and 14 in. of water column for propane and between 6 and 14 in. of water column for natural gas. If you do not reduce incoming gas pressure, heater regulator damage could occur. Install external regulator with the vent pointing down as shown in Fig. 13. Pointing the vent down protects it from freezing rain or sleet.

Diagram Description: Figure 13 "Regulator Conversion" shows a propane/LP supply tank connected to an external regulator with the vent pointing down. Figure 14 "Gas Connection" illustrates a gas connection setup including an equipment shutoff valve with a 1/8" NPT tap, a sediment trap, a pipe nipple, and connections for propane/LP from an external regulator or natural gas from a gas meter, specifying pressure ranges.

CAUTION: Use only new black iron or steel pipe. Internally tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2 in. diameter or greater to allow proper volume gas to heater. If pipe is too small, loss of pressure will occur. Installation must include an equipment shutoff valve, union, and plugged 1/8-in. NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater (See Fig. 14).

IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance. Apply pipe joint sealant lightly to male threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could result in clogged heater valves.

Attaching Flexible Gas Line to Equipment Shutoff Valve

Diagram Description: Figure 15 "Attaching Flexible Gas Line to Equipment Shutoff Valve" shows the flexible gas line or black pipe connecting from the heater cabinet regulator to the equipment shutoff valve, with labels for propane/LP and natural gas inlets.

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections for leaks after installing or servicing. Correct all leaks immediately.

WARNING: Never use an open flame to check for a leak. Apply a mixture of liquid soap and water to all joints. If bubbles form, there may be a leak. Correct all leaks immediately.

Pressure Testing Gas Supply Piping System

Test Pressures In Excess Of 1/2 PSIG (3.5kPa)

1. Disconnect heater with its appliance main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 PSIG will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either using compressed air or opening gas supply tank valve.
4. Check all joints of gas supply piping system. Apply mixture of liquid soap and water to gas joints. If bubbles form, there may be a leak.
5. Correct all leaks immediately.
6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected fittings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (See Fig. 16).
2. Pressure supply piping system by either using compressed air or opening gas supply tank valve.
3. Check all joints from gas meter to equipment shutoff valve (See Fig. 17 or 18). Apply mixture of liquid soap and water to gas joints. If bubbles form, there may be a leak.
4. Correct all leaks immediately.

Pressure Testing Heater Gas Connections

1. Open equipment shutoff valve (See Fig. 16).
2. Open gas supply tank valve.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from equipment shutoff valve to control valve (See Fig. 17 or 18). Apply mixture of liquid soap and water to gas joints. If bubbles form, there may be a leak.
5. Light heater (see Operation, page 24). Check all other internal joints for leaks.
6. Turn off heater (see "To Turn Off Gas to Appliance," page 24).

Diagram Description: Figure 16 "Equipment Shutoff Valve" shows the valve in both "Open" and "Closed" positions. Figure 17 "Checking Gas Joints (Propane/LP Only)" and Figure 18 "Checking Gas Joints (Natural Gas Only)" illustrate how to check for leaks at various connection points.

BEFORE INSTALLING THE APPLIANCE

• Turn off gas supply to fireplace or firebox.
• Clean fireplace floor and chimney before installing log set. Seal any ash. Clean out doors to protect the unit from down drafts.

MOUNTING ASSEMBLY PROCEDURE

• Place grate/burner assembly into firebox with the front pan facing forward.
• Drill two (2) 5/32" diameter holes approximately 1" deep.
• Anchor the front pan to the floor using the (2) Concrete Attachment Screws (Not Included). (See Fig. 11.1).

Proper installation of the grate is essential to prevent any movement of the gas logs and controls during operation.

Diagram Description: Figure 11.1 shows the grate/burner assembly positioned in a firebox, with callouts for marking hole locations using the log set and drilling holes to accept concrete screws (both sides).

Assembling Logs

WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury.

WARNING: All previously applied loose material must be removed prior to reapplication.

CAUTION: After installation and periodically thereafter, check to ensure that no yellow flame comes in contact with any log. With the heater set to High, check to see if yellow flames contact any log. If so, reposition logs according to the log installation instructions in this manual. Yellow flames contacting logs will create soot.

It is very important to install the logs exactly as instructed. Do not modify logs; use only logs supplied with heater. Each log is marked with a number, and this number will help you identify each log during installation.

Provided Logs: 8

Diagram Description: Figures 19 through 24 provide step-by-step visual instructions for assembling the logs. Log #1 is inserted into the middle grate base. Logs #2 & #3 are placed onto the front grate. Log #4 is placed in the top left recessed areas of logs #1 & #2. Log #5 is placed in the top right recessed areas of logs #1 & #4. Log #6 is placed in the crotch of log #4. Logs #7 & #8 are optional decorative logs recommended to be placed on the firebox floor.

Ember Flake Installation

NOTE: This is an optional accessory, and is not required for operation of the heater.

WARNING: Apply loose material per instruction manual. DO NOT apply extra material or material not supplied with the heater. Replace only with Kozy-World brand Ember Flakes (Model #20-8112).

WARNING: All previously applied loose material must be removed prior to reapplication.

WARNING: This appliance includes a material to simulate glowing embers when the unit is in operation. Positioning this material is critical to the safe operation of the unit and directions for the size and placement must be followed explicitly.

1. Open the small bag and remove all of the ember material.
2. Tear the material into rectangular shapes approximately 1/2" Long x 3/16" Wide x 1/16" Thick. Work the material until it is loose and fluffy.
3. Carefully place the shapes on the horizontal burner tube as depicted in Fig. 25.
4. Place the Ember Flakes around edges of the Burner Port Holes. Make sure the Ember Flakes do not fully cover the Burner Port Holes.

Flames emanating from the Burner Port Holes will cause the ember Flake edges to glow when the unit is in operation.

Diagram Description: Figure 25 shows "Ember Flake Positioning." It illustrates placing ember flakes (approx. 1/2" long x 3/16" wide x 1/16" thick) around the burner port holes on the ember burner tube.

Operation

BATTERY INSTRUCTIONS

• Batteries are included.
• Remove batteries when depleted.
• Install/replace the batteries according to the type and quantity stated in table below.
• Do not mix old and new batteries. New batteries should be the same brand for best results.
• Be sure to observe proper polarity (+/-) when installing or replacing the batteries. Damage due to improper battery installation may void the warranty on the product.
• For remote control systems, maximize battery life by turning off the receiver when it is not in use.
• For long periods of non-operation, remove batteries from all components for safety.

*Note: Quantity depends on model of remote control.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information as noted above.
2. Set receiver switch to "ON" position (See Fig. 26).
3. Turn control knob clockwise to the "OFF" position (See Fig. 26).
4. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow "B" in the safety information as noted above. If you don't smell gas, go to the next step.
5. Push in slightly and turn control knob counterclockwise to the "PILOT" position (See Fig. 26). Depress control knob.
6. With control knob depressed, push down on the ignitor button until the pilot lights. The pilot's location is behind log #3 near the center of the burner. (See Fig. 27).
7. Keep control knob depressed for (30) seconds after pilot lights. Release control knob.
   • If the control knob does not pop up when released, stop and immediately call a qualified service technician or gas supplier.
   • If pilot goes out repeat steps 3 through 7. Wait (1) minute before attempting to light pilot again. If after several tries the pilot still goes out, turn the gas control knob clockwise to the "OFF" position and call a qualified service technician.
8. Turn control knob counterclockwise to the "ON" position.
9. To use the included thermostatic remote control, set receiver switch to the "REMOTE" position (See Fig. 28). Press the ON button to turn on the remote to ignite the main burner. Refer to the remote control instruction manual on the next page for "MODE" and "SET" functions.

WARNING: The fireplace screen must be in place while the appliance is in operation.

WARNING: Any glass doors shall be completely opened while appliance is in operation.

TO TURN OFF GAS TO APPLIANCE

1. Set thermostat to the lowest setting.
2. Press the OFF button on the remote control.
3. Push in slightly and turn control knob clockwise to the "OFF" position.

Diagram Description: Figure 26 "Receiver & Control Knob" shows the receiver unit with an ON/OFF/REMOTE switch and a control knob. Figure 27 "Pilot" indicates the location of the NG PILOT and LP PILOT. Figure 28 "Remote" shows the remote control with ON, OFF, MODE, and SET buttons.

Remote Control Operation

MULIT-FUNCTION WIRELESS REMOTE CONTROL SYSTEM
FOR OPERATING A LATCHING SOLENOID VALVE, MANUALLY OR WITH A THERMOSTAT FUCTION

IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS DO NOT ATTEMPT TO INSTALL OR OPERATE

INTRODUCTION

This remote control system was developed to provide a safe, reliable, and user-friendly remote control system for gas heating appliances. The system is operated manually from the transmitter. The system operates on radio frequencies (RF) within a 20-feet range using non-directional signals. The system operates on one of 1,048,576 security codes that are programmed into the transmitter at the factory; the remote receiver's code must be matched to that of the transmitter prior to initial use.

Review COMMUNICATION SAFETY under GENERAL INFORMATION section. This safety feature shuts down the appliance when a potentially unsafe condition exists.

TRANSMITTER

Diagram Description: The transmitter diagram shows the remote control with buttons labeled ON, MODE, OFF, and SET. It also shows a wall clip slot and a battery compartment. The diagram also shows the key settings for each button: ON operates the unit to the ON position; OFF operates the unit to the OFF position; MODE changes the unit from manual to thermo mode; SET sets the temperature in thermo mode.

This remote control SYSTEM offers the user a battery-operated remote control to power a latching solenoid such as those used with gas valves used in some heater rated gas logs, gas fireplaces and other gas heating appliances.

The solenoid circuit uses the battery power from the receiver to operate a solenoid. The circuit has reversing polarity software which reverses the positive (+) and negative (-) output of the receiver's battery power to drive a latching solenoid ON/OFF. The SYSTEM is controlled by the remote transmitter.

The transmitter operates on a (2) 1.5V AAA batteries.

ALKALINE batteries should always be used for longer battery life and maximum operational performance. Re-chargeable batteries should not be used.

Before using the transmitter, install the (2) AAA transmitter batteries into the battery compartment. (Use caution that batteries are installed in the proper direction)

Operation

INSPECTING BURNERS

Check pilot flame pattern and burner flame patterns often.

PILOT FLAME PATTERN

Figure 29 shows a correct pilot flame pattern. Figure 30 shows an incorrect pilot flame pattern. The incorrect pilot flame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

If pilot flame pattern is incorrect, as shown in Figure 30:

• Turn heater off (see To Turn Off Gas to Appliance, page 24.
• See Troubleshooting, page 34.

Diagram Description: Figure 29 "Correct Pilot Flame Pattern" and Figure 30 "Incorrect Pilot Flame Pattern" show diagrams of LP and NG pilot flames, illustrating the pilot flame correctly touching the thermocouple (NG PILOT, LP PILOT) or not touching it.

WARNING: Do not allow fans to blow directly into the heater. Avoid any drafts that alter burner flame patterns.

WARNING: Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this heater.

BURNER FLAME PATTERN

Figure 31 shows a correct burner flame pattern. Figure 32 shows an incorrect burner flame pattern. The incorrect burner flame pattern shows sporadic, irregular flame tipping. The flame should not be dark or have an orange/reddish tinge.

Note: When using the heater the first time, the flame will be orange for approximately one hour until the log cures.

If burner flame pattern is incorrect, as shown in Figure 32:

• Turn heater off (see To Turn Off Gas to Appliance, page 24).
• See Troubleshooting, page 34.

Diagram Description: Figure 31 "Correct/Normal Flame Pattern with short flames" shows flames approximately 2-6 inches above the logs. Figure 32 "Incorrect/Abnormal Flame Pattern with tall flames" shows flames approximately 6-12 inches above the logs.

WARNING: Turn off heater and let cool before servicing.

CAUTION: You must keep control areas, burner, and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualified service person. Heater may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning flame. Keep these holes clear of dust, dirt, lint and pet hair. Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualified service person.

We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI. Your local computer store, hardware store or home center may carry compressed air in a can. If using compressed air in a can, please follow the directions on the can. If you don't follow directions on the can, you could damage the pilot assembly.

Diagram Description: Figure 33 "Primary Air Inlet Slot on Burner Tube" shows the burner tube, shutter, and primary air inlet hole. Figure 34 "Pilot Inlet Air Hole (Propane/LP Gas)" shows the burner assembly with NG PILOT, LP PILOT, and AIR INLET HOLE labels.

Care and Maintenance

1. Shut off unit including pilot. Allow unit to cool for at least 30 minutes.
2. Inspect burner, pilot and primary air inlet holes on orifice holder for dust and dirt (See Fig. 33).
3. Blow air through the ports/slots and holes in the burner.
4. Check the orifice holder located at the end of the burner tube again. Remove any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the orifice holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4. Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole about 2" from where the pilot flame comes out of the pilot assembly (see Figures 34 or 35 depending on model). With the unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw if compressed air is not available.

Troubleshooting

WARNING: If you smell gas:

• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.

WARNING: Make sure that power is turned off before proceeding.

WARNING: Turn off and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

SERVICE HINTS

When Gas Pressure Is Too Low

• Pilot will not stay lit
• Burners will have delayed ignition
• Heater will not produce specified heat
• For propane/LP units, propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local natural or propane/LP gas supplier.

Replacement Parts List

For replacement parts, call our Technical Service Department at 1-814-643-1775, 8:30 a.m. – 4:30 p.m., CST, Monday - Friday.

Diagram Description: An exploded parts diagram shows numbered components corresponding to the table below.

*Item/version not shown in exploded parts diagram

ACCESSORIES

NOTICE: All accessories may not be available for all models.

Glowing Ember Fibers - 20-8112 For all models. Material to simulate glowing embers when the unit is in operation. Creates a realistic glowing effect just like a real fire.

Limited Warranty

A limited warranty is extended to the original purchaser of this heater and warrants against malfunction due to manufacturing defects for a period of (1) one year from the date of retail purchase. Please read and follow all details noted below.

CLAIMS HANDLED AS FOLLOWS:

• DO NOT RETURN TO PLACE OF PURCHASE.
• Contact our Customer Service Department at 1-800-776-9425. You must have the model number, serial number and date of purchase.
• They will provide you with further instructions, which may include replacement parts, repair or replacement at our option.

CALL 1-800-776-9425 FOR SERVICE (9AM-6PM MON. - FRI.) or EMAIL US AT info@worldmkting.com

DUTIES OF THE OWNER:

This heating appliance must be installed and tested by a qualified individual and operated in accordance with the written instructions furnished with this appliance. This warranty shall not excuse the owner from properly maintaining this appliance in accordance with the written instructions furnished. A bill of sale, cancelled check or payment record must be kept to verify purchase date and establish warranty period. Original carton should be kept in case of warranty return of unit.

WHAT IS NOT COVERED:

1. Damage resulting from use of improper fuel.
2. Damage caused by misuse or use contrary to the owners manual and safety guidelines.
3. Damage caused by a lack of normal maintenance.
4. Use of non-standard parts or accessories.
5. Accessory items

LIMITATIONS:

This warranty does not imply or assume any responsibility for consequential damages that may result from the use, misuse, or the lack of routine maintenance of this heating appliance. A cleaning fee and the cost of parts may be charged for appliance failures resulting from lack of maintenance. This warranty does not cover claims which do not involve defective workmanship or materials. FAILURE TO PERFORM GENERAL MAINTENANCE (INCLUDING CLEANING) WILL VOID THIS WARRANTY.

THIS LIMITED WARRANTY IS GIVEN TO THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE. THE REMEDY PROVIDED IN THIS WARRANTY IS EXCLUSIVE AND IS GRANTED IN LIEU OF ALL OTHER REMEDIES. IN NO EVENT WILL WORLD MARKETING OF AMERICA BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.

Warranty Registration

TO REGISTER THE WARRANTY ON YOUR APPLIANCE, PLEASE FILL OUT THIS CARD COMPLETELY AND MAIL OR REGISTER ON-LINE AT WORLDMKTING.COM WITHIN 10 DAYS FROM DATE OF PURCHASE.

NAME: ADDRESS: CITY: MODEL: PURCHASED AT: CITY & STATE WHERE PURCHASED:

PHONE: ( EMAIL: ZIP: SERIAL #: DATE PURCHASED: TYPE OF STORE: PRICE PAID:

Please Take a Minute To Give Us Your Answers To The Following Questions. All Responses Are Used Solely For Market Research And Are Held In Strict Confidence.

Who primarily decided this purchase? Male Female 18-24 25-39 40-59 60 and over

Occupation? Homemaker Operator/Laborer Professional Service Work Clerical Retired Student Other

Household income? Under $20,000 $20-39,000 $40-59,000 $60-79,000 Over $80,000

Do you own any other heating appliances? Yes No If yes, type ______ brand ______

How do you intend to use your new heating appliance? Emergency Heat Extra Heat Decorative

How did you become aware of this appliance? In-Store Display Newspaper Ad Magazine Ad Friend/Relative TV Commercial Store Salesperson Other

What made you select this appliance? Style Size/Portability Durability Warranty Package Other

Do you: own rent Would you recommend this heater to a friend? Yes No

Please give us your comments:

THANK YOU FOR COMPLETING THIS FORM!

Printed in China Part. No. 15KWGWTY_EN