HP Voyager Focus 2 UC Series Bluetooth Headset User Guide

Summary

This guide provides the end-user with task-based user information for the featured product.

Legal Information

Copyright and License

© 2025, HP Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Trademark Credits

All third-party trademarks are the property of their respective owners. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license.

Privacy Policy

HP complies with applicable data privacy and protection laws and regulations. HP products and services process customer data in a manner consistent with the HP Privacy Policy. Please refer to HP Privacy Statement.

Open Source Software Used in This Product

This product contains open source software. You may receive the open source software from HP up to three (3) years after the distribution date of the applicable product or software at a charge not greater than the cost to HP of shipping or distributing the software to you. To receive software information, as well as the open source software code used in this product, contact HP by email at ipgoopensourceinfo@hp.com.

Overview

Headset

The HP Voyager Focus 2 UC Series Bluetooth Headset is a wireless audio device designed for communication and media consumption. The headset features Active Noise Cancelling (ANC), Bluetooth connectivity, and integration with softphone applications like Microsoft Teams.

Headset Controls:

NOTE: **Functionality varies by application. May not function with web-based apps.

Be Safe

Please read the safety guide for important safety and regulatory information before using your new device.

Charge Stand

Select models only. The charge stand plugs into a computer or wall charger's USB port.

USB Bluetooth Adapter LEDs

Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio.

NOTE: Your adapter's USB connection type and design may vary, but the function is the same.

Table 1-1 Standard LEDs

Table 1-2 LEDs with Microsoft Teams*

*Requires Microsoft Teams desktop application.

Connect and Pair

Connect to PC

Your Bluetooth USB adapter provides the best connection, softphone functionality and acoustic sound quality through your headset. The adapter comes pre-paired to your headset.

1. Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
2. The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected" to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
3. Load Poly Lens Desktop by visiting hp.com/lens-app. This allows you to customize your headset behavior through advanced settings and options.

Configure USB Adapter for Streaming Media

Your high-fidelity Bluetooth USB adapter comes ready to take calls. To stream media, configure your Bluetooth USB adapter.

Windows

1. To configure your Bluetooth USB adapter for streaming media in your PC, go to Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 set it as the Default Device and click OK.
2. To pause music when you place or receive calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter.

Mac

To configure your Bluetooth USB adapter for streaming media on your Mac, go to System Preferences > Sound. On both the Input and Output tabs, select Poly BT700.

Pair to Mobile Device

1. To put your headset in pair mode, slide and hold the Power switch away from the off position until you hear "pairing" and the headset LEDs flash red and blue.
2. Activate Bluetooth on your phone and set it to search for new devices.
   • iPhone Settings > Bluetooth > On*
   • Android Settings > Bluetooth On > Scan for devices*

   NOTE: *Menus may vary by device.

3. Select "Poly VFOCUS2 Series.” Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the base.

Pair Mode

Put your headset in pair mode to connect to a new device or to pair again. Slide and hold the headset Power switch away from the off position until the LEDs flash red and blue.

Pair BT700 USB Adapter Again

Typically, your USB Bluetooth adapter is pre-paired to your Poly audio device. In the event that your adapter is disconnected or bought separately, you will need to pair the adapter to your Poly device.

Your USB adapter requires Poly Lens Desktop to pair to a Poly audio device. Download: hp.com/lens-app.

NOTE: Adapter design varies by USB connection.

1. Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
2. Put your Poly audio device in pair mode.
3. Launch Poly Lens Desktop and navigate to Poly BT700.
4. Put your Bluetooth USB adapter into pair mode by selecting "Pair new device" on the adapter's main page or overflow menu. Your adapter flashes red and blue.

Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth USB adapter LED is solid.

Fit and Charge

Wear on the Right or Left

• To position the microphone on the right or left side, rotate the microphone boom up and over. Bend the boom so it is approximately 2 finger widths from the corner of your mouth.
• NOTE: Your headset senses when you change the microphone boom from one side to the other and syncs the audio specific to each side.
• Gently flex the headband wider if the fit is uncomfortable on your ears.

Charge

The USB-C cable and charge stand (sold separately) plug into a computer or wall charger's USB port.

Charge your headset using the USB-C cable or the charge stand (sold separately). The headset LEDs flash when charging. It takes approximately 2 hours to fully charge your headset. The LEDs turn off once charging is complete.

Description of Figure 3-1 USB-C cable: A cable with USB-C connectors on both ends.

Check Headset Battery Status

Check your headset battery status:

• With headset inactive, slide and release the Power switch away from the off position. Listen to the voice alert or observe the headset LEDs.

Description of Figure 3-2 Charge stand: A cradle designed to hold the headset for charging, with a USB port for connection.

Load Software

Download the Poly Lens app to get the most out of your device. Some softphones require the installation of Poly software to enable device call control (answer or end a call and mute) functionality.

NOTE: Administrative privileges may be required to download the desktop application. If you don't have administrator privileges on your system, contact your system administrator.

• Download the Poly Lens Desktop app at hp.com/lens-app.
• Download the Poly Lens Mobile app at hp.com/lens-app, the App Store, or Google Play.

Table 4-1 Supported Poly Lens Features

Update Your Poly Device

Keep your firmware and software up-to-date to improve performance and add new features to your Poly device. Update your device using Poly Lens. Download at hp.com/lens-app.

Basics

Power On/Off

To turn on the headset, slide the Power button to reveal green.

Adjust the Volume

Tap the Volume up (+) or down (-) button.

Adjust Headset Microphone Volume (Softphone)

Place a test softphone call and adjust softphone volume and PC sound volume accordingly.

Adjust Voice Prompt Volume

To adjust the volume of voice alerts and prompts, toggle the volume switch up (+) or down (-) while not on a call or streaming audio.

Make/Take/End Calls

Answer or End a Call

Tap the Call button.

Answer a Second Call

First, tap the Call button to end the current call, then tap the Call button again to answer the new call.

Mute

• Mute your headset on an active call: Tap the Mute button.
• Rotate your microphone boom and click it into the up position.
• Take off your headset (requires active smart sensors). Put on your headset to unmute.

Hold a Call

To hold an active call, press the headset Call button for 2 seconds. Press the Call button to resume a held call.

Switch Between Calls (Flash)

To switch between calls, press the headset Call button for 2 seconds.

NOTE: Available for softphone calls only. Does not work with mobile calls.

Call Back Last Call (Smartphone)

To dial your last number you dialed, double-tap the Call button.

Answer Calls from a Second Device

It's easy to answer calls from two devices (including softphone). When on a call, you hear a ringtone notification of the incoming call from the second paired device.

To answer a second call from the other device, first tap the Call button to end the current call and tap the Call button again to answer the new call. If you choose to not answer the second call, it will go to voicemail.

Launch Microsoft Teams (Teams Model Only)

Tap your headset Teams button to quickly open and use the Microsoft Teams desktop app.

• When not on a call, tap your Teams button to view Microsoft Teams app on your computer.
• When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications.

NOTE: Teams model and Teams desktop application required. Teams mobile application is not supported.

ANC (Active Noise Cancelling)

Active Noise Cancelling (ANC) reduces external noise and enhances your music and sound quality.

Slide the ANC switch to choose:

• Low: recommended for office
• High: recommended for loud environments

Use Sensors

Smart sensors respond when you put on or take off your headset. Customize in Poly Lens. Below describes default settings.

NOTE: *Functionality varies by application. May not function with web-based apps.

Reset Sensors

You may need to reset the sensors if they are not working as expected.

There are two ways to reset the headset sensors. Choose:

• With your headset powered on, charge your headset on the charge stand for 10 seconds.
• Power on your headset while pressing the Mute button for more than 4 seconds until the LEDs flash purple 4 times, being careful to not touch the earcup padding or allow it to come in contact with surfaces.

Disable Sensors

You can disable your headset smart sensors 2 ways:

• Manage sensors in Poly Lens.
• Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue.

NOTE: Sensors cannot be disabled while streaming audio.

Play or Pause Audio

Tap the Call button to pause or resume streaming audio.

NOTE: Functionality varies by application. May not function with web-based apps.

Voice Assistant (Smartphone Feature)

Siri, Google Assistant, Cortana: Press and hold the Call button for 2 seconds to activate your phone's default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.

More Features

Select Language

You can wirelessly change your headset language using Poly Lens. Download: hp.com/lens-app.

Online Indicator

Your headset LED illuminates red to inform others that you are on a call. Manage settings in Poly Lens.

Corded Mode (Audio Over USB)

If your audio is cutting out during softphone calls, you may be experiencing Bluetooth density problems. Improve audio performance by using density-friendly corded mode.

1. Disconnect your Bluetooth USB adapter from your computer.
2. Connect your headset directly to your computer with the provided 1.5 m USB cable.
3. Power off your headset to use density-friendly corded mode.

NOTE: Your headset battery charges while in corded mode.

Troubleshooting

Find solutions to improve your headset experience.

Table 7-1 Headset Troubleshooting

What's in the Box

Contents may vary by product.

• Headset
• Bluetooth USB Adapter (design may vary)
• Charge stand (select models only)
• Carrying case
• USB-C cable
• Quick start guide

Safety Warnings

Safety Instructions

To reduce the risk of fire, electric shock, injury to persons and damage to property, read all operating instructions and the following safety instructions before using your HP product. Operating, storage and charging temperature is 10°C to 40°C (50°F to 104°F).

• Only use HP products and accessories designed for use with this product.
• If you experience skin irritation, discontinue use and contact HP.
• CHILDREN: Never allow children to play with the product; small parts may be a choking hazard.
• Do not disassemble the product, as this may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock or fire.
• Unplug, discontinue use, and contact HP if the product overheats or has a damaged outer casing, cord, or plug.
• Exposure to high volume sound levels or excessive sound pressure may cause temporary or permanent damage to your hearing. Always use your headset/headphones with the volume set at moderate levels and avoid prolonged exposure to high volume sound levels.
• If you experience hearing discomfort, stop listening and have your hearing checked by a doctor. To protect your hearing, some experts suggest:
  1. Set volume control low before putting headset on and use as low a volume as possible.
  2. Avoid turning up volume to block noisy surroundings; use in a quiet environment.
  3. Limit time using headsets/headphones at high volume levels.
  4. Turn volume down if it prevents hearing people speaking nearby.
• When driving, check local laws regarding headset use and ensure your attention remains on driving safely. Using a headset that covers both ears will impair your ability to hear other sounds and may be a serious hazard.
• If the product includes earbuds/eartips, install and use them according to instructions. Do not force earbuds/eartips down the ear canal. Consult a doctor if they become lodged.
• Plug the mains adapter or charger into a socket-outlet that is near the equipment and easily accessible.

Battery Warnings for Wireless Products

• If your product has an embedded, non-replaceable battery, do not attempt to open or remove it.
• If your product has a replaceable battery, use only the battery type supplied by HP. Remove a spent battery promptly.
• Replace rechargeable batteries after three years or 300 charge cycles, whichever occurs first.
• Do not dispose of the product or battery in a fire or heat above 40°C (104°F).
• Do not expose the battery to extremely high temperatures; it may result in an explosion or leakage of flammable liquid or gas.
• Do not open, deform, or mutilate the battery. Corrosive materials can cause damage to eyes or skin and may be toxic if swallowed.
• Never put batteries in mouth. If swallowed, contact a physician or poison control center.
• Swallowing may lead to burns, perforation of soft tissue, and death.
• Always store batteries where children cannot reach them.
• Do not allow batteries or their holders to contact metal objects.
• RECYCLING: The product battery must be recycled or disposed of properly. Contact your local recycling center.
• Use only the charger supplied by HP. Ensure voltage rating corresponds to the power supply.

Support

NEED MORE HELP?

support.hp.com/poly

HP Inc.

1501 Page Mill Road
Palo Alto, CA 94304, U.S.A.
650-857-1501

HP REG

23010, 08028
Barcelona, Spain

HP Inc UK Ltd

Regulatory Enquiries, Earley West
300 Thames Valley Park Drive
Reading, RG6 1PT
United Kingdom

台灣惠普資訊科技股份有限公司

臺北市南港區經貿二路66號10樓
電話: 02-37899900

RMN (Regulatory Model Number): VFOCUS2, BT700, BT700C