LG MyView Smart Monitor

Before reading this manual

• Read this manual thoroughly before operating your Monitor, and keep it for future reference.
• On the website you can download the manual including installation, using, troubleshooting, specifications, license etc and view its contents on your PC or mobile device.
• User Guide: For more information about this Monitor, read the USER GUIDE embedded in the product. To open the USER GUIDE ➡️ [Support] ➡️ [User Guide]

Separate Purchase

• Separate purchase items can be changed or modified for quality improvement without any notification. Contact your dealer to buy these items. These devices only work with certain models.
• The model name or design may be changed depending upon the upgrade of product functions, manufacturer's circumstances or policies.
• Magic Remote Control: MR23GA (MR23GA model can be used in common with some TV products and this LG Smart Monitor)
• Check whether your model supports Bluetooth in the Wireless Module Specification to verify whether it can be used with the Magic Remote.
• A cable to connect external devices must be purchased separately.

Note: Product specifications or contents of this manual may be changed without prior notice due to upgrade of product functions. The items supplied with your product may vary depending upon the model. Image shown may differ from your Monitor.

Important Precautions

Please read these safety precautions carefully before using the product. All precautions and safety information applies to LCD models.

⚠️ Failure to follow those warnings may result in death, serious injury or damage to the product or other property.

Precautions to the AC Adapter and Electrical Power

• If water or any foreign substance goes inside the product (Monitor, power cord, or AC adapter), disconnect the power cord immediately and contact the service center. Otherwise, this may cause a fire or electric shock due to damage to the product.
• Do not touch the power plug or AC adapter with wet hands. If the pins of the plug are wet or dusty, wipe and dry them before use. Otherwise, this may cause a fire or electric shock.
• Make sure to completely insert the power cord into the AC adapter. If loosely connected, the poor connection may cause a fire or electric shock.
• Be sure to use power cords and AC adapters provided or approved by LG Electronics, Inc. The use of non-approved products may cause a fire or electric shock.
• When unplugging the power cord, always pull it by the plug. Do not bend the power cord with excessive force. The power line can be damaged, which may cause electric shock or fire.
• Be careful not to step or place heavy objects (electronic appliances, clothing, etc.) on the power cord or AC adapter. Be careful not to damage the power cord or AC adapter with sharp objects. Damaged power cords may cause a fire or electric shock.
• Never disassemble, repair or modify the power cord or AC adapter. This may cause a fire or electric shock.
• Use only the power cord supplied with the unit or another manufacturer's authorized cord. Failure to do so may result in fire or electrical shock or damage to the product.
• Use only a properly grounded plug and receptacle. If you do not, you may be electrocuted or injured. Or the product might be damaged.
• Do not use a damaged or loose plug. This may cause electrical shock or fire.
• Operate the display only from a power source (i.e., voltage) indicated in the product specification. Otherwise, the product can be damaged, fire can occur, or you may be electrocuted. If you are not sure what type of power supply you have, consult a certified electrician.
• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very dangerous. It can cause electric shock.
• Do not connect several extension cords, electrical appliances or electrical heaters to a single outlet. Use a power bar with a grounding terminal designed for exclusive use with the computer. A fire can break out due to overheating.
• Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power plug completely or wipe dust off before plugging in the cord. You may be electrocuted due to excess moisture.
• If you don't intend to use the product for a long time, unplug the power cable from the product. Covering dust can cause a fire, or insulation deterioration can cause electric leakage, electric shock or fire.
• Insert the power plug firm so it cannot come loose. A loose connection can cause fire.
• Do not insert metal or other conductive materials into the product openings. Additionally, do not touch the power cable right after plugging into the wall input terminal. You may be electrocuted.
• The AC Plug is the disconnecting device. It should be easily accessible in case of emergency.
• Please make sure the device is installed near the wall outlet to which it is connected and that the outlet is easily accessible.
• Be sure to keep the outlet, AC adapter, and pins of the power plug clean from dust and etc. This may cause a fire.
• Do not unplug the power cord while the product is in use. Electrical shock can damage the product.
• As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the unit is turned off.

Precautions in installing the Product

• Keep away from heat sources like heaters or open flames. Electrical shock, fire, malfunction or deformation may occur.
• Keep the packing anti-moisture material or vinyl packing out of the reach of children. Anti-moisture material is harmful if swallowed. If swallowed by mistake, force the patient to vomit and visit the nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children.
• Do not put heavy objects on the product or sit upon it. If the product collapses or is dropped, you may be injured. Children must pay particular attention.
• Do not leave the power or signal cable where someone can trip over it. The passerby can falter, which can cause electrical shock, fire, product breakdown or injury.
• Install the product in a neat and dry place. Do not use near water. Dust or moisture can cause electrical shock, fire or product damage.
• Do not add accessories that have not been designed for this display.

Precautions in Moving the Product

⚠️

• Make sure to turn off the product. You may be electrocuted or the product can be damaged.
• Make sure to remove all cables before moving the product. You may be electrocuted or the product can be damaged.
• When holding the Monitor, the screen should face away from you to avoid damage.
• Hold the side and bottom of the Monitor frame firmly. Make sure not to hold the transparent part, speaker, or speaker grill area.
• When transporting a large Monitor, there should be at least 2 people.
• When transporting the Monitor, do not expose the Monitor to jolts or excessive vibration.
• When transporting the Monitor, keep the Monitor upright, never turn the Monitor on its side or tilt towards the left or right.
• Do not apply excessive pressure to cause flexing / bending of frame chassis as it may damage screen.
• When handling the Monitor, be careful not to damage the protruding buttons.
• Avoid touching the screen at all times, as this may result in damage to the screen.
• When attaching the stand to the Monitor set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.

Installing on a Table

• Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm (3.9 inches) away from the wall to ensure sufficient ventilation.

Diagram showing recommended spacing for ventilation:

100 mm (3.9 inches) from wall, 100 mm (3.9 inches) from sides.

• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
• Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet.
• If you need another power cord, please contact your local dealer or the nearest retail store.

Adjusting the Angle

1. Place the monitor mounted on the stand base in an upright position.
2. Adjust the angle of the screen. The angle of the screen can be adjusted forward or backward from -5° to 15° for a comfortable viewing experience.

⚠️ To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor's frame as illustrated below. Be careful not to touch or press the screen area when adjusting the angle of the monitor.

Diagrams showing correct and incorrect ways to adjust monitor angle.

Using the Kensington Lock

The connector for the Kensington security system is located at the bottom of the monitor. For more information on installation and usage, refer to the Kensington lock owner's manual or visit the website at http://www.kensington.com.

Connect the monitor to a table using the Kensington security system cable.

Diagrams showing Kensington lock connection for 25SR50F/27SR50F and 32SR50F/32SR53FS models.

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.

• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.

⚠️ Avoid touching the monitor screen as much as possible. This may result in damage to the screen or some of the pixels used to create images.

If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

Installing the Wall Mount Plate

This monitor meets the specifications for the wall mount plate or other compatible devices.

Note:

• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate's installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen.
• Remove the stand before installing the monitor on a wall mount by performing the stand attachment in reverse.

Installing on the Wall

Install the monitor at least 100 mm (3.9 inches) away from the wall and leave about 100 mm (3.9 inches) of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

Diagram showing recommended spacing for wall mounting.

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

Note:

• A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non-standard screws.
• The wall mount kit includes the installation guide and all necessary parts.
• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
• The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard length, it may damage the inside of the product.
• For more information, please refer to the user manual for the wall mounting bracket.
• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.
• When measured from the back of the monitor, the length of each installed screw must be 8 mm (0.3 inches) or less.

Connections

You can connect various external devices to your monitor. Change the input mode and select the external device you want to connect. For more information about external device connections, see the user manual provided with each device.

Connecting to a PC

Some of the cables are not provided. This monitor supports the Plug and Paly* feature.

* Plug and Paly: a feature that enables a PC to recognize devices attached by the user without device configuration or user intervention when powering up.

HDMI Connection

• When connecting the HDMI cable, the product and external devices should be turned off and unplugged.
• Supported HDMI Audio format (Depending upon model): Dolby Digital / Dolby Digital Plus (32 kHz / 44.1 kHz / 48 kHz), PCM (32 kHz / 44.1 kHz / 48 kHz / 96 kHz / 192 kHz)
• To comply with the specifications of the product, use a shielded interface cable with ferrite core, such as a HDMI cable.
• If you turn the monitor on when the set is cold, the screen may flicker. This is normal.
• Sometimes, red, green, or blue spots may appear on the screen. This is normal.
• Use a High Speed HDMI®/™ cable (shorter than 3 m (9.84 feet)).
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.

Recommended HDMI Cable Types:

• High Speed HDMI®/™™ Cable
• High Speed HDMI®/™™ Cable with Ethernet

• If you cannot hear any sound in HDMI mode please check your PC settings. Some PCs require you to manually change the default audio output to HDMI.
• If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode. You may experience compatibility issues if you use HDMI-PC mode.
• Make sure the power cable is disconnected.
• If you connect a gaming device to the monitor, use the cable provided with the gaming device.

⚠️

• Do not press the screen with your finger for a prolonged period as this may result in temporary distortion on the screen.
• Avoid displaying static images on the screen for a long period of time to prevent retention. Use a screensaver if possible.
• A wireless communication device near your monitor can affect the image.
• For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm (0.39 inches) thick, 18 mm (0.7 inches) width and 8 mm (0.31 inches) a wire diameter. Use an extension cable that supports USB 2.0 if the USB cable or USB memory stick does not fit into your Monitor's USB port. (Depending upon model)

Diagrams illustrating HDMI/USB connector dimensions.

External Device Connection

Some of the cables are not provided. Connect a HD receiver, DVD, or VCR player to the monitor and select an appropriate input mode. For the best picture and sound quality, connecting external devices to your monitor using HDMI cables is recommended.

USB Device connection

⚠️

• Peripheral devices are sold separately.
• A keyboard, mouse, or USB device can be connected to the USB port.

Note: Cautions when using a USB device.

• A USB device with an automatic recognition program installed, or that uses its own driver, may not be recognized.
• Some USB devices may not be supported or may not work properly.
• It is recommended to use hard disk drive with power supplied. (If the power supply is not adequate, the USB device may not be recognized properly.)

Starting Monitor

Parts and Buttons

The image may be different according to the model.

Diagram of the monitor with buttons labeled.

Power On (Press): Turns the Monitor on or off.

Quick Menu (Press ¹): Selects the input mode.

Menu Selection (Press ²): Adjusts the volume level.

Power Off ³ (Press and Hold): Mutes all sounds.

1 When the monitor is turned on, press the ⏻ button one time.

2 You can use the function when you control menu.

3 Power off the monitor.

Quick Menu

Diagram of the Quick Menu with icons and their functions:

• ⏻ Turns the power off.
• ⏼ Changes the input source.
• ⚙️ Accesses the main menu.
• ❌ Close the quick menu.

Specifications

Environment Condition

Product Information

Wireless module(LGSBWAC23)Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)

Bluetooth

As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table. For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the device and the body. FCC ID: BEJLGSBWAC23 / IC: 2703H-LGSBWAC23

Specifications are subject to change without notice.

The ~ symbol means alternating current, and the symbol means direct current.

27SR50F

Dimensions: Monitor Size (Width x Depth x Height)

• With Stand: 611.8 mm x 209.9 mm x 450.9 mm (24.0 inches x 8.2 inches x 17.7 inches)
• Without Stand: 611.8 mm x 45.1 mm x 370.9 mm (24.0 inches x 1.7 inches x 14.6 inches)

Weight (Without Packaging)

• With Stand: 5.6 kg (12.3 lbs)
• Without Stand: 4.4 kg (9.7 lbs)

Power Sources

• Power Rating: 19 V ⎓ 2.1A
• * The Power Consumption level can be different by operating condition and monitor setting.
• ** When not in use, the monitor goes to the sleep mode in a couple of minutes. (Max. 5 minutes)

AC/DC Adapter

• Model: ADS-45SQ-19-3 19040E, ADS-45FSQ-19 19040EPG-1, ADS-45FSQ-19 19040EPK-1, ADS-45FSQ-19 19040EPCU-1
• Manufacturer: SHENZHEN HONOR ELECTRONIC
• Model: AD10530LF, AD2137S20, AD2137620
• Manufacturer: PI Electronics (H.K.) Ltd.
• Input: 100-240 V~ 50/60 Hz 1.2 A, 1.4 A
• Output: 19.0 V ⎓ 2.1 A

32SR50F/32SR53FS

Dimensions: Monitor Size (Width x Depth x Height)

• With Stand: 731.8 mm x 209.9 mm x 521.2 mm (28.8 inches x 8.2 inches x 20.5 inches)
• Without Stand: 731.8 mm x 45 mm x 440.5 mm (28.8 inches x 1.7 inches x 17.3 inches)

Weight (Without Packaging)

• With Stand: 6.6 kg (14.5 lbs)
• Without Stand: 5.4 kg (11.9 lbs)

Power Sources

• Power Rating: 19 V ⎓ 2.5 A
• * The Power Consumption level can be different by operating condition and monitor setting.
• ** When not in use, the monitor goes to the sleep mode in a couple of minutes. (Max. 5 minutes)

AC/DC Adapter

• Model: DA-48F19, ADS-48FSK-19 19048EPCU-1, ADS-48FSK-19 19048EPK-1, ADS-48FSK-19 19048EPG-1
• Manufacturer: SHENZHEN HONOR ELECTRONIC
• Model: MS-Z2530R190-048M0-E, MS-V2530R190-048L0-DE, MS-V2530R190-048L0-US, MS-V2530R190-048L0-KR
• Manufacturer: JAMA TECHNOLOGY (HONGKONG) COMPANY LIMITED
• Input: 100-240 V~ 50/60 Hz 1.2 A, 1.4 A, 1.5 A
• Output: 19.0 V ⎓ 2.53 A

25SR50F

Dimensions: Monitor Size (Width x Depth x Height)

• With Stand: 557.8 mm x 209.9 mm x 423.3 mm (21.9 inches x 8.2 inches x 16.6 inches)
• Without Stand: 557.8 mm x 61.7 mm x 329.1 mm (21.9 inches x 2.4 inches x 12.9 inches)

Weight (Without Packaging)

• With Stand: 4.3 kg (9.4 lbs)
• Without Stand: 3.1 kg (6.8 lbs)

Power Sources

• Power Rating: 19 V ⎓ 1.6 A
• * The Power Consumption level can be different by operating condition and monitor setting.
• ** When not in use, the monitor goes to the sleep mode in a couple of minutes. (Max. 5 minutes)

AC/DC Adapter

• Model: ADS-45SQ-19-3 19032E, ADS-45FSQ-19 19032EPG-1, ADS-45FSQ-19 19032EPK-1, ADS-45FSQ-19 19032EPCU-1, ADS-45FSQ-19 19032EPBR-1, ADS-45FSQ-19 19032EPI-1
• Manufacturer: SHENZHEN HONOR ELECTRONIC
• Model: AD10550LF, AD2138S20, AD2138620
• Manufacturer: PI Electronics (H.K.) Ltd.
• Input: 100-240 V~ 50/60 Hz 1.0 A, 1.1 A, 1.2 A
• Output: 19.0 V ⎓ 1.7 A

HDMI DTV supported mode

HDMI PC supported Mode

Open Source Software Notice Information

To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code and to access all referred license terms, copyright notices and other relevant documents, please visit https://opensource.lge.com.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.

Licenses

Each model has different licenses. Visit www.lg.com for more information on the license.

HDMI HIGH-DEFINITION MULTIMEDIA INTERFACE

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

HE Advance™ Covered by patents at patentlist.accessadvance.com

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.

QUICK SET®

Troubleshooting

Nothing is displayed on the screen.

• Is the monitor's power cord plugged in? Check if the power cord is correctly plugged into the power outlet.
• Is the [No Signal] message being displayed? This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.

• Did you select the appropriate resolution? If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution.
• Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display.
• The setting methods may be different depending upon the computer or operating system, and some resolutions may not be available depending upon the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.

The screen retains an image.

• Does image sticking occur even when the monitor is turned off? Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image. To extend the lifetime of the monitor, use a screensaver.
• Are there spots on the screen? When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related to the monitor's performance.

Some features are disabled.

• Are some functions not available when you press the Menu button? Check the PC settings and input signal. (HDR, No Signal)

Do you see an "Unrecognised monitor, Plug and Play (VESA DDC) monitor found" message?

• Have you installed the display driver? Be sure to install the display driver from our web site: https://www.lg.com.
• Make sure to check if the graphics card supports Plug and Play function.

Using Remote Control

Replacing the Remote Control Battery

Use 3 V, CR2025 button cell battery. Replace the battery with new one and insert it in the battery tray as shown.

1. To separate the battery tray on the back of the remote control, push the hook to the side and then pull it.
2. Align the side of the replacement battery to the battery tray label and insert them correctly.
3. Push the battery tray in until it clicks.

The illustrations may differ from the actual accessories.

Diagram of the remote control with buttons labeled.

Note:

• Be sure to point the remote control toward the remote control sensor on the monitor.
• The product's internal and external batteries should not be exposed to excessive heat such as direct sunlight, fire, or the like.
• Risk of fire or explosion if the battery is replaced by an incorrect type.