Alfen Eve Single Pro-line DE EV Charger Manual

Introduction

Congratulations on your purchase of an Alfen charging station for electric vehicles!

To ensure safe installation and full utilization of all advanced features of your charging station, we recommend that you read this manual carefully and save it for future reference.

The latest version will always be available for download at www.alfen.com.

Product Overview: Eve Single Pro-line DE

The Eve Single Pro-line DE is an electric vehicle charging station. This section details its components.

Outside View

Model with Charging Cable / Model with Socket:

• 1. Display: Color display screen.
• 2. RFID pass reader: For user authentication.
• 3. Type 2 socket or plug holder: For connecting the vehicle's charging cable.
• 4. Energy meter viewing window: Allows viewing of the energy meter.

Inside View

• 5. UTP (Ethernet) connector: For wired network connection.
• 6. RJ11 connector: Used for specific connections, potentially load balancing.
• 7. SIM card holder: For mobile network (GPRS) connectivity.
• 8. Terminal block for the power cable: Connection point for the main power supply.
• 9. Clamps for outbound charging cable: For models without a socket outlet.
• 10a. Screws for wall-mounting frame: For attaching the mounting frame.
• 10b. Screws for wall-mounting frame with earth connection: For securing the frame with earth connection.
• 11. Screws for front cover: To secure the front panel.
• 12. Eichrecht compliant electricity meter: Measures and records energy consumption according to calibration laws.

Bottom View

• 13. Identification label: Contains model, production date, serial number, technical specification, and article number.
• 14. Cable gland for the power cable: Secures the power cable entry.
• 15. Cable gland for charging cable: Secures the charging cable entry.
• 16. Wall-mounting frame: Component for mounting the station to a wall.
• 17. Grommet for UTP cable/Ethernet cable: Seals the cable entry point.
• 18. Grommet for P1 cable: Seals the P1 cable entry point.

Identification Label Details: The label ⑬ provides essential information such as model, production date, serial number, technical specification number, article number, and maximum charging current. Always have the serial number available when contacting Alfen for support.

User Interface

The Eve Single Pro-line DE features a display that provides real-time information on charging progress and status indications.

General Information on Charging Station

• 1. Charging Station ID: Unique identifier for support and management systems.
• 2. Date and Time: Set automatically via a management system or during installation.

Status and Information Screen

This screen displays the current status and user feedback:

• 3. Status information.
• 4. Maximum charging capacity of the outlet.
• 5. Current charging capacity to the connected vehicle.
• 6. Status indicator: Visual cues for charging status (refer to section 2.2.2).
• 7. Energy picked up: Total energy delivered during the current transaction.
• 8. Duration of the current transaction: Time elapsed for the current charging session.

Instruction Field

• 9. Public Key: Displayed during a charging session.
• 10. User Instructions: Displays operational guidance or error messages with codes (see Appendix A).
• 11. Progress Bar: Indicates completed steps and readiness for charging.

Figure 1: Display of Eve Single Pro-line DE during charging with type 2 Socket: Shows a typical charging screen with station ID, date/time, status message ("Fahrzeug wird geladen"), power (22kW), energy delivered (22.67kWh), duration (01:23h), a public key string, and user instructions ("Um Laden zu stoppen", "Ladekabel abziehen").

Status Indicator Symbols

• Charge pass accepted, cable connected: Indicates successful authentication and connection.
• Communicating with vehicle or charging complete: Shows active communication or end of session.
• Warning, notification with error code: ⚠️ Alerts the user to potential issues.
• Charging transaction active, with charging speed indication: Displays ongoing charging with current speed.
• Error, notification with error code: ❌ Signals a critical error requiring attention.

Operation

User actions are presented sequentially to illustrate progress and status. The initial steps can be performed in any order. Upon detecting a charging cable or charge pass, a green checkmark (✔️) symbol appears. A light blue hourglass (⏳) symbol indicates a connection between the vehicle and charging station. During charging, the status indicator shows the transaction is active.

Operation Plug & Charge - Authorisation without a charge pass

Start

1. Connect the charging cable to the vehicle.
2. The charging station communicates with the vehicle.
3. Charging begins, indicated by power output.

Stop

1. Charging is complete or stopped.
2. The charging station communicates completion.
3. The charging cable is released.

RFID - Charging station with user authorisation

Start

1. Hold an RFID card to the reader.
2. RFID card accepted (✔️ symbol).
3. Connect the charging cable.
4. Charging begins.

Stop

1. Charging is complete or stopped.
2. Hold an RFID card to the reader to stop (⏳ symbol).
3. Charging station communicates completion.
4. The charging cable is released.

Eichrecht Compliance

The Eve Single Pro-line DE charging stations comply with German 'Mess- und Eichrecht' regulations. They are equipped with measuring equipment to ensure meter values are verifiable by the end user. According to Eichrecht law, the operator must provide correct energy meter values for invoicing. The charging station also displays the total energy charged at the end of a session.

A digital signature protects meter values, allowing end users to verify the kWh counter on the Eichrecht compliant electricity meter, located on the side of the charging station.

Figure 2: Illustrates the Eve Single Pro-line DE with the Eichrecht compliant energy meter visible on its side.

During a charging session, the public key and kWh value are displayed on the measurement unit, which is illuminated for readability.

Figure 3: Shows the Eichrecht compliant energy meter display showing a kWh value (e.g., 22.9) and a public key.

REMARK: For detailed information on the Eichrecht feature, refer to the 'Eichrecht Benutzerhandbuch Anhang Eichrecht-konforme EV-Ladelösung' addendum provided with the product.

Access Control for Local Authorisation (RFID)

To manage local user access, an RFID pass can be set as the 'Master Key'. This key determines who can use the charging station.

REMARK: The charging station must be correctly configured for Master Keys. This is automatically ON for stand-alone units and OFF if pre-programmed with a management system.

Installing the Master Key

1. Select an RFID pass compliant with specifications (paragraph 2.6.3).
2. Hold the RFID pass to the reader for 10 seconds. A warning may appear, which can be ignored.
3. After 10 seconds, the pass is registered as the Master Key, indicated by the [RFID symbol] icon on the screen.

NOTICE! The Master Key cannot be used for charging; it is solely for access control.

Only one RFID pass can be registered as the Master Key.

Adding and Removing Passes in the Local Database

Once the Master Key is set, it can manage other RFID passes. Holding a pass to the reader triggers a sound signal. Follow on-screen instructions:

• Step 1: Hold the Master Key in front of the pass reader.
• Step 2: Hold the charge pass to add in front of the reader (indicated by a '+' symbol).
• Step 3: Hold the charge pass to remove in front of the reader (indicated by a '-' symbol).

Display: Shows the status of the operation.

Supporting text on display: "Master Key held in front of reader", "Pass added", "Pass removed".

Accidental additions or removals can be undone by immediately holding the Master Key to the reader again.

To close the database, hold the Master Key to the reader once more.

REMARK: The menu automatically closes after 10 seconds of inactivity to prevent unauthorized access.

Removing the Master Key

The Master Key can only be removed using the Service Installer application. Contact Alfen technicians if needed (may incur costs). Keep the Master Key in a safe location.

Technical Specifications

2.6.1 Eve Single Pro-line DE Models

2.6.2 The Eve Single Pro-line DE Overview

2.6.3 Eve Single Pro-line DE Specifications

2.6.4 Communication and Protocols

2.6.5 Communications Security

For more information on information security, contact ace.salessupport@alfen.com.

2.6.6 General Product Specifications

NOTICE! Alfen Eve Single charge stations include a 6mA DC detector to protect type A earth leakage circuit breakers from DC leakage currents. This prevents them from becoming 'blind'. The station stops charging if leakage currents are detected and restarts after a timeout. This function does not replace an earth leakage circuit breaker. If legislation requires a type B RCD, it can be installed without issues.

2.6.7 Available Memory

2.6.8 User Circumstances

NOTICE! Exposure to elements may cause gradual aging and discoloration of the casing. Sheltered placement optimizes material lifespan.

NOTICE! Operating temperature is based on the default 'RAL9016' casing color. Darker colors or direct sunlight may affect performance. High temperatures will cause the charging current to decrease to manage internal temperature. Automated management may start below maximum ambient temperature if exposed to direct sunlight.

2.6.9 Casing

2.6.10 Installation Instructions

NOTICE! Installation must comply with local standards and regulations. Tables below are recommendations for proper functioning.

2.6.11 External Protection According to EV/ZE-Ready

NOTICE! EV/ZE Ready standard requires a high immunity type Residual Current Breaker (if type A RCD is applied). The RCD must comply with Level 4 specifications.

2.7 Optional Factory Settings

* Settings may incur additional costs. The default settings are always displayed first.

Accessories

Assembly and Connecting

Package Contents

The charging station package includes: Alfen Eve Single Pro-line DE unit, installation manual, wall-mounting frame, installation supplies, and RFID charge passes (depending on options selected).

• 1 x Eve Single Pro-line DE (With Socket / With Fixed cable)
• 1 x Wall-mounting frame
• 1 x This manual
• 1 x Quick Installation Guide
• 2 x M25 x 1.5 (For model with socket)
• 2 x M25 x 1.5 (For model with fixed cable)
• 4 x Screw 5 x 50mm
• 4 x Plug 4.5-5 8mm
• 4 x M8 nut
• 4 x M8 washer
• 6 x Torx screw M4 x 8mm
• 1 x Reduction fitting M32 x 1.5
• 1 x Filler washer for the cable gland
• 1 x Torx T20 wrench

3.1 Installing and Connecting

Read these instructions carefully before installing the charging station. Alfen ICU B.V. is not liable for consequential damage caused by the use of this manual.

REMARK: Installation must be performed by a qualified professional familiar with IEC 60364 standards. Neglecting this may lead to severe injuries or hazardous situations.

REMARK: This work should not be carried out during rain or if air humidity exceeds 95%.

REMARK: A charging station must always be installed on a dedicated power circuit.

DANGER! The charging station contains electric components that may retain electrical charge even after disconnection. Wait at least 10 seconds after disconnection before commencing work.

WARNING: Adaptors or conversion adaptors are not allowed.

WARNING: Cord extension sets are not allowed.

DANGER! Hazard of fatal injury if installed incorrectly! Non-compliance with installation and environment requirements may lead to hazardous situations.

3.2 Assembly and Installation Requirements

Refer to paragraphs 2.6.10 and 2.6.11 for safety options and necessary cable diameters.

Ensure the following requirements are met:

• The cable trajectory must be secured against short-circuiting and overcurrent with: a B- or C-type circuit breaker (or equivalent), or gG-type fuses (or equivalent).
• The cable trajectory must have 30mA fault current protection with a type A or B residual-current device (RCD) capable of handling the station's maximum current (20A or 40A).
• The system should be TN-S; equipment must be earthed at the main distributor or with an earth pin (TT). In grids without neutral, ensure proper earthing and voltage compliance.
• The cable trajectory must be installed according to local professional standards.

REMARK: Installers are responsible for choosing appropriate cable diameters and complying with standards and legislation, assuming continuous load.

REMARK: Protect products installed in public areas from mechanical impact.

REMARK: For model 904460127, the vehicle connector's lowest point should be between 1m and 1.5m above ground level when stored.

Location Criteria:

• Never install in potentially explosive atmospheres.
• Never install in flood-prone areas without compensatory measures.
• Always comply with local technical requirements and safety regulations.
• Ensure an on-site connection compliant with specifications in paragraphs 2.6.10 and 2.6.11.
• The installation site must have a levelled and solid foundation.
• Temperature difference within 24 hours < 35°C.
• Recommended installation height: 80-120 cm from the ground to the bottom of the casing.
• Ensure the vehicle's charging port is easily reachable with the charging cable.
• Position the station where users can reach their charging cable (approx. 5-8m) without tension.
• Prevent cables from being driven over or tripped on.

3.3 Mechanical Installation

Tools and Equipment: Spirit level, impact drill (8mm stone bit), cross-head screwdrivers (PZ2, PH4), wire stripper, Torx T20 wrench (included), screws, plugs, M8 washers and nuts (included).

Mounting Post Installation:

1. Dig a hole (approx. 50x50cm, 65cm deep).
2. Place the concrete or metal base in the hole.
3. Attach the post to the base with four M10x25 mm threaded bolts and rings.
4. Attach the mounting block with two M10x25 mm screw bolts.
5. Attach the charging station to the post with two M10x25 mm screw threads.
6. Attach the ground wire to the post with M4x12 mm screws and an M4 washer.
7. Guide the ground wire through the base to the charging station.
8. Refill the hole and level the surface.
9. Cover the area with a levelled protection (e.g., tiles).

Preparing the Charging Station

The front cover is secured by six screws. To remove it:

1. Place the station on its front on a soft surface.
2. Loosen the six Torx T20 screws.
3. Store screws safely.
4. Place the station on its back.
5. Carefully pull the front cover upwards.

Wall Mounting the Charging Station

REMARK: Allow 50cm clearance around the station for easy access.

Use the provided frame as a template for drilling.

Figure 5: Wall mounting with included frame: Shows the frame being used to mark drill holes.

1. Remove adhesive tape from the frame.
2. Position the frame.
3. Ensure the frame is level.
4. Mark drilling holes through the frame.

REMARK: Horizontal distances between drill holes: top 132mm, bottom 150mm. Vertical distance: 210.5mm.

5. Drill holes at marked locations.
6. Insert plugs into the holes.
7. Attach the frame to the wall using the 5 x 50mm screws.
8. Place the charging station onto the frame, holding it securely.
9. Attach the station to the subframe using M8 washers and nuts. Ensure the yellow/green earth wire is placed under the washer and nut on the bottom right.

Installation on a Mounting Post

Figure 4: Post-mounted installation: Shows the station being attached to a post.

1. Remove the frame from the station casing (not needed for post mounting).
2. Position the Eve Single Pro-line DE over the threaded ends on the mounting post, holding it securely.
3. Attach the station to the pole using the included M8 nuts. Place the yellow/green earth wire under the nut on the bottom right before tightening (refer to 10b).

4.1 Electrical Installation

WARNING: Read and follow all safety instructions.

DANGER! The electrical system must be disconnected from all power sources before installation or maintenance.

1. Loosen the guide tube (M32) on the bottom, remove the cable gland, and disassemble.
2. Place the ring over the power/charging cable.
3. Feed the cable into the station and slide the cable gland (and filler washer/nut if needed) over the cable.
4. Strip insulation to expose wire cores for the terminal block.
5. Attach power cables to the filter block connection clamps (see Figure 8).

For socket models, continue to step 11.

6. Remove the cap (item 14 on page 2).
7. Repeat steps 2-4 for the charging cable.
8. Remove the transparent subframe by unscrewing the three Torx T20 screws (see Figure 6).

Figure 6: Detach subframe: Shows the subframe being removed.

Figure 7: Attaching individual charging cable wires: Close-up of wire connections.

9. Push the charging cable further in and connect wires to the outgoing clamps. For 3-phase models, connect to L1, L2, L3, N. For 1-phase models, only N and L1 points are available.
10. Attach the Control Pilot (CP) connector to the red connection cable, next to the power cable terminal (see Figure 8).

Figure 8: Connection clamps power cable and Control Pilot (CP) connector: Illustrates the terminal block for power and CP connector.

11. Tighten the cable guide tube firmly to prevent slack in the power/charging cable.
12. Reattach the transparent subframe (for tethered models only).
13. Press the front cover back onto the charging station.
14. Secure the front cover with the six Torx T20 screws.

Commissioning the Charging Station

REMARK: The Service Installer application is available for download from www.alfen.com/en/downloads.

4.1 Safety Instructions Before Use

Follow these safety instructions before commissioning:

1. Ensure the charging station is properly connected to the power supply as described in this manual.
2. Verify the power supply is protected by an appropriate breaker (MCB or fuses).
3. Confirm the charging station is installed according to this manual.
4. Ensure the casing is always closed during normal operation.
5. Check that the charging cable is not twisted and that the cable, plug, and casing are undamaged.

4.2 Commissioning Eve Single Pro-line DE Models

Turn on the local power supply. The charging station will perform self-diagnostics:

1. Output is tested (locks, internal relays click).
2. Display illuminates briefly.
3. Display shows 'Charging station is powering up'.
4. Display shows the start screen with the Alfen logo.
5. The Eve Single Pro-line DE is now ready for use. It will connect automatically to the management system if configured.
6. Further configuration can be done using the Service Installer software package.
7. If Smart Charge functionality is enabled, check settings with the Service Installer application for optimal configuration. More information is in Appendix B.

4.3 Configuring the Charging Station with Service Installer Application

4.3.1 Preparation

The Service Installer Application simplifies configuration, allowing access to settings, factory defaults, transaction history, and recognized charge passes.

The application version should match the firmware for full functionality. Obtain a user account from http://support.alfen.com ('Configuration Tool' -> 'Sign up for an account'). Account creation may take several working days.

Connect the charging station to your laptop via an Ethernet cable (UTP).

4.3.2 Using the Service Installer Application

The application categorizes settings for easy management:

• General charging station settings and status information
• Settings on the user interface/display
• Power settings to configure the charging station for the local grid
• Authorisations: managing charge passes and user authorisation methods.
• Load balancing: smart charge options and settings.
• Activity log of the charging station
• Transaction information for historic and current transactions
• Live monitoring: real-time status of the charging station.
• Connectivity settings: management system connection, mobile communication (GPRS), and network settings.
• Warnings: overview for quick analysis.

Functionalities shown in grey are not supported.

4.3.3 Changing Language Settings

The interface supports ten languages. Change language via the Service Installer application ('General Settings' -> 'Localisation') or through a connected management system.

4.4 Activate Functionality with the Service Installer Application

The charging station connects to Alfen via the Service Installer Application. This allows retrieving settings, reverting to factory defaults, or applying new configurations.

Alfen stations can be upgraded with new functionalities. This may require reverting to factory settings or retrieving a new license. Once activated, the functionality can be used.

Connectivity

5.1 Management Systems

Alfen charging stations can communicate with various third-party and Alfen's own ICU EZ management systems for energy tracking, remote control, and maintenance.

Stations are pre-configured for GPRS or UTP (Ethernet) connection. If GPRS is used, a SIM card is typically pre-installed and connects automatically upon power-up. If the SIM card holder (item ⑦) is empty, a SIM may be included or available for order.

For more information on Alfen's ICU EZ system, visit www.alfen.com/en/ev-charge-points/services.

5.2 Setting Up a Connection

5.2.1 Wireless Connection

Requires a SIM card for GPRS and correct network settings. The Service Installer Application provides shortcuts for easy configuration. Always check signal strength after installation.

REMARK: Management system selection and services are arranged by the reseller, not Alfen.

If Alfen ICU EZ was specified, the SIM card is pre-installed. For other systems, manual SIM installation may be required. Figure 9 shows the SIM card holder location.

Figure 9: Location of SIM card holder: Shows where the SIM card holder is situated.

WARNING: Handle the SIM card holder with care. Access requires removing the transparent subframe. Be careful not to crush cables when replacing the subframe.

5.2.2 UTP (Ethernet) Connection

Cable Requirement: A CAT5 UTP cable (max. 100 meters) is required for internet connection, supporting speeds up to 100Mbps.

Installation:

1. Connect the UTP cable to your router.
2. Ensure the charging station is turned off.
3. Feed the UTP cable through a grommet on the casing rear and connect it to the Ethernet port (⑤) on the controller. Use an appropriate RJ45 connector.
4. Connect the charging station as per paragraph 3.4 and then power it on.
5. For ICU EZ communication via UTP, network settings may need adjustment if secured. Required information includes: IP address (93.191.128.6), Port (9090), FTP port (21), and inbound/outbound configuration.

A MAC address may need to be added in the Network Settings tab of the Service Installer Application.

REMARK: Ensure network settings allow secure FTP connection to Alfen servers for updates and diagnostics.

5.3 Register Your ICU EZ Account

To contract ICU EZ management services, register at www.alfen.com/en/services/management-charging-stations.

REMARK: Registration requires information from your first charging station. If ordered with ICU EZ configuration, the station is already registered.

1. Complete the registration form on the Alfen website.
2. In the 'remarks' field, enter numbers from your charge passes.
3. Click 'Send'.
4. Alfen will process and activate your account. Login details will be sent.
5. Log in at www.alfen.com/en/more/login.
6. Access your charging station and its status immediately.

5.4 Managing Settings

If connected to a management system, settings can be managed remotely. Options include:

• General information (current, temperature).
• General settings (language, status intensity, charging capacity).
• Switching between RFID and Plug & Charge.
• Transaction message settings.
• Smart charge settings.
• Connectivity.
• Smart Charging Network.
• Overview of activated options and license code changes.

New settings are regularly added. The latest version is available at www.alfen.com/en/downloads.

5.5 Register Your Charging Station to Your Own Management System

When using a non-Alfen management system, register the model. The Eve Single Pro-line DE sends 'ChargePointModel' according to OCPP specifications.

Appendices

Appendix A: Error Codes and Problem-Solving

This appendix lists error codes generated by the Eve Single Pro-line DE. Contact the seller or Alfen Support if a solution is not found.

Appendix B: Default Selections for Optional Factory Settings

The Eve Single Pro-line DE offers Smart Charge options:

1. Active Load Balancing: Dynamically manages charging current based on smart meter data and grid capacity to prevent overloading.
2. Smart Charging Network (SCN): Allows connected Alfen stations to form a local network ('charging plaza'), sharing grid settings and deciding power allocation per outlet.

B.1. Active Load Balancing Requirements:

• Alfen stations with activated Active Load balancing.
• 4-wire RJ11/RJ12 communication cable.
• Smart meter supporting DSMR/eSMR (P1 port) or Modbus TCP/IP.
• Compatibility with customer's Energy Management System (EMS) via Modbus TCP/IP.

NOTICE! Alfen recommends a maximum cable length of 20 meters for P1 port communication. Signal quality depends on factors; limit cable length to prevent risks. Alfen is not liable for connection quality with multiple devices or splitters.

Parameters for Active Load Balancing:

• Station-maxCurrent: Limits maximum current for the charging station group.
• SmartMeter-maxCurrent: Your grid connection's capacity.
• Load balancing safe current (A): Reserve current when meter connection is lost.

If these values do not apply, consult your installer.

Modbus TCP/IP Settings

For Modbus TCP/IP communication with the smart meter:

• Port: 502
• IPv4 addresses (fixed IP, assigned by network operator)
• Modbus address of the energy meter
• Default gateway of the local network
• Subnet mask of the local network

Factory Settings

Measured Values Overview

The table below provides an overview of readable values necessary for active load balancing.

B.2 Smart Charging Network

The Smart Charging Network (SCN) enables connected Alfen charging stations to form a single charging plaza. The network dynamically adjusts charging speed based on total load and individual user needs.

Figure 10: Smart Charging Network with Eve Single Pro-line DE models: Diagram showing multiple charging stations connected in a network.

SCN Operation Requirements:

• All stations in the same network (subnet, IP range, e.g., 169.254.x.x).
• CAT5 UTP/Ethernet cable (CAT6 for runs over 100m).
• Minimum 10Mbps network.
• UDP port: 36549 (inbound-outbound).
• DHCP server recommended; otherwise, stations use Auto-IP.
• All stations fed from a single point (no layered grid).
• A switch or router with sufficient connection points is required. Looping is not possible.
• Ensure a port is available for connecting a laptop with the Service Installer application, or ensure the laptop is in the same subnet.

REMARK: For outdoor network components, use suitable installation cabinets.

Adding a Charging Station to the Smart Charging Network

Use the Service Installer application to add stations. All stations in the same subnet are identified. Navigate to 'Device' -> 'Add to new SCN'. Follow prompts to name the SCN and add stations.

The charging station will adopt network settings. Repeat for all stations.

SCN Setup with OCPP:

Electrical Supply (local installation): See paragraphs 2.5.11 and 2.5.12; set to full power per station.

Settings: Factory settings for charging station (max output).

REMARK: For more information on Smart Charging Network, contact Sales department or Sales Support at cpadmin@alfen.com.

Appendix C: Giro-e

Giro-e is a direct payment method available only in Germany, allowing users with a Girocard to pay directly at charging stations without prior registration.

Requirements: The management system must support Giro-e functionality and be connected to the Giro-e system.

User and Giro-e: After activating the Girocard, a charging session can start with Giro-e without registration. No smartphone app or mobile network is needed.

Payment and Giro-e: Guarantees transparent, safe, and secure transactions. The display shows the offered price for approval. The final price is shown at the end of the session. Billing information appears on the cardholder's bank statement. Official PDF invoices are available via user registration.

Safety and Giro-e: Girocard information is encrypted upon swipe. Transaction acceptance sends encrypted data to the Girocard backoffice. Only Girocard data is needed for payment.

Operation:

• Hold Girocard to RFID reader until 'Charge card accepted' (✔️) appears.
• A pop-up shows transaction details and price.
• Hold Girocard again to approve the transaction (⏳ symbol appears).
• Connect the charging cable to start charging.
• Hold Girocard to RFID reader to end the session. A pop-up shows transaction data.
• Disconnect the charging cable.

Giro-e Display Sequence: Shows screens for start, price approval, charging in progress, and end of transaction.

User Interface: The display shows transaction information for approval ('start' screen) and final transaction details ('end of transaction' screen).

• Giro-e Start Screen: 1. Starting price (€), 2. Price per kWh (€), 3. Price per hour (€), 4. Authorisation/transaction code, 5. Approve with card.
• Giro-e End of Transaction Screen: 6. Duration of transaction, 7. Total kWh charged.

Enabling/Disabling Giro-e in Service Installer: Giro-e is enabled by default if purchased. It can be toggled ON/OFF in the Authorization tab. If added later, it appears 'unlocked' and needs to be enabled.

Waste Electrical and Electronic Equipment (WEEE)

Electrical and electronic equipment (EEE) contains hazardous materials. Equipment marked with a crossed-out wheeled bin symbol is EEE.

This symbol indicates that WEEE must not be discarded with household waste but collected separately. Local authorities provide collection schemes at recycling centers or directly from households. Users must use these schemes to minimize environmental impact and promote reuse and recycling.

Contact Information

Alfen ICU B.V.

Hefbrugweg 28
1332 AP Almere
The Netherlands

P.O. box 1042
1300 BA Almere
The Netherlands

Tel. Sales Support: +31 (0)36 54 93 402

Tel. Service: +31 (0)36 54 93 401

Website: www.alfen.com/en/ev-charge-points, www.alfen.com/de/ladestationen-ev

Art.nr: 203130044-ICU