Whirlpool Decorative Range Hood

1. Safety

Your safety and the safety of others are very important. Always read and obey all safety messages.

The safety alert symbol [Safety Alert Symbol] is used to warn you of potential hazards that can cause death or injury. Messages following this symbol will be preceded by the words "DANGER" or "WARNING".

• DANGER: Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
• WARNING: Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

1.1 Safety Instructions

• This appliance is not intended for use by children, persons with physical, sensory, or mental disabilities, or persons without experience or knowledge, unless they are supervised and instructed by someone responsible for their safety.
• Do not allow children to play with the appliance.
• Do not connect the appliance to the electrical network until installation is fully completed.
• Before performing any maintenance or cleaning operation, disconnect the appliance from the electrical supply by unplugging the power outlet or using the main house switch.
• Do not cook food with an open flame under the hood. The use of an open flame can cause a fire.
• Regular maintenance and cleaning ensure the proper functioning of the hood. Clean the hood frequently, removing accumulated grease. Clean or replace filters regularly. Do not use flammable material to conduct aspirated air.
• If the hood is used in conjunction with other appliances that use gas or other fuels, the negative pressure in the room must not exceed 4 Pa (4 x 10-5 bar). Ensure the room is adequately ventilated.
• There is a risk of fire if cleaning is not performed according to instructions.
• Aspirated air must not be discharged into chimneys used for heating or for appliances burning gas or other fuels.
• The room must have sufficient ventilation when the hood is used simultaneously with other gas or fuel-burning appliances.
• Exhaust air must not be discharged into smoke ducts generated by gas or other fuel-burning equipment; it must have an independent outlet.
• Use two or more people to move and install the product.
• Ensure the air outlet duct is clear for proper extraction. Do not direct air discharge into attics, enclosed spaces, or garages.
• The hood is not a support surface; do not place objects on it or overload it.
• Ensure bulbs are correctly installed; otherwise, do not use the hood as there is a risk of electric shock.
• Accessible parts may become hot when used with other cooking appliances.
• The hood must be installed indoors only, in a location protected from weather and on a flat, sturdy wall capable of supporting its weight.
• Do not touch the appliance with wet body parts or use it barefoot.
• If the power cord is damaged, do not attempt to repair it; call Whirlpool Service.

2. Features of Your Hood

The hood is designed for two modes of operation: Extractor mode (air is directed outdoors) or recirculating mode (air passes through a carbon filter and is returned to the kitchen).

2.1 Hood Dimensions

Wall-Mounted Hoods (WHW7610S, WHW9910S, WHW9915S):

Diagram Description: Shows a wall-mounted range hood with numbered components: 1. Telescopic Chimney, 2. Control Panel, 3. Grease Filters, 4. LED Lamps.

Diagram Description: Shows an island range hood with numbered components: 1. Telescopic Chimney, 2. Control Panel, 3. Grease Filters, 4. LED Lamps.

Dimensional drawings are provided for WHI9910S, showing height, width, and depth measurements in both inches and millimeters. Similar diagrams are provided for other models (WHW9915S, WHW9900S, WHW7610S, WHI9915S) detailing various dimensions, including minimum and maximum installation heights for extraction and recirculating modes.

2.2 Components Not Included

For ducted installation, a transition kit must be ordered separately. Contact Whirlpool Service at 01 (81) 8329 2100 and ask for code W11129574 - Transition Kit.

2.3 Included Components

Diagrams illustrate the included components for Wall-Mounted Hoods and Island Hoods, including various screws, brackets, and parts specific to each installation type or mode (e.g., parts for ducted vs. recirculating). These include items like telescopic chimneys, control panels, grease filters, LED lamps, mounting brackets, and screws of various sizes.

3. Installation Instructions

Installation and orientation services are not provided free of charge. Site preparation and electrical work, along with their respective costs, are the responsibility of the consumer.

3.1 Modes of Operation

Extractor Mode: Air is directed to the outside through the ceiling or wall. The carbon filter is not used in this mode.

Diagram Description: Illustrates air being expelled outside through a ceiling or wall vent.

Recirculating Mode: Air circulates within the environment, passing through the grease filter, activated carbon filter, and chimney vents.

Diagram Description: Illustrates air being filtered and recirculated back into the kitchen, showing a carbon filter.

3.2 Electrical Requirements

WARNING: Risk of Electric Shock

Disconnect power before servicing. Replace all components and panels before operating. Failure to follow these instructions can result in death or electric shock.

Verify that the voltage indicated on the power cord label matches the power outlet where the hood will be installed.

A table lists electrical specifications for various models (WHI9915S, WHW9915S, WHI9910S, WHW9910S, WHW7610S), including Voltage (V), Frequency (Hz), Amperage (A), Wattage (W), and power consumption in operation and standby (Wh). All listed models operate at 120V, 60Hz with 2.2A and 265W.

The product must be connected to a circuit protected by a 2.2A fuse, installed in an accessible location. If a fuse box is not available, consult an electrician.

3.3 Preparing Your Product for Installation

• To facilitate installation, temporarily remove all filters and removable parts. These must be reinstalled after installation is complete.
• Remove all packaging material and installation parts.
• If possible, disconnect and remove other electrical appliances near the installation area to improve accessibility. Otherwise, protect all units and related parts. Use a smooth, protected surface for the product and parts.
• Disconnect the electrical circuit (fuse box) supplying power to the outlet.
• Remove the protective plastic film only after installation is complete to prevent damage.

✅ Important: Use gloves to handle and remove the protective plastic film.

3.4 Installing Your Wall-Mounted Hood (WHW7610S, WHW9910S, WHW9915S)

Installation Location:

Electrical installation and wall/ceiling openings must respect the chimney placement for aesthetic and functional purposes. The hood should be centered over the stove/cooktop. A center line should be marked on the wall.

Diagram Description: Shows a wall-mounted hood installation, indicating minimum distances from the stove (75 cm for gas, 65 cm for electric) and the need for a center line. It also shows air outlet requirements (16 cm diameter) and the location for the power outlet.

The minimum distance between the bottom of the hood and the stove burners must be 75 cm for gas stoves and 65 cm for electric stoves. Follow your stove/cooktop manual if it specifies a greater distance. If your stove has a glass cover, check the distance with the cover open.

Outlet Position: A center line will help position the outlet. The outlet should be installed in the marked region. If drilling through the wall for ventilation, ensure the hole does not coincide with electrical installations. The outlet must be connected to a 2.2A fused circuit.

The air extraction duct diameter for wall or ceiling outlets in Extractor mode must be 16 cm. The duct itself is 15 cm in diameter.

• The wall/ceiling must be strong enough to support the product's weight.
• Ensure the purchased product is the correct size for the area.
• Complete all pre-installation work (e.g., outlet installation, duct passage).
• Check the wall for any ducts or pipes that might obstruct installation.
• Appropriate masonry anchors for walls/ceilings are included. Consult a technician to ensure the installation is suitable for your wall/ceiling type.

Installation Steps:

1. Trace a center line on the wall up to the ceiling.
2. Using tape, attach the installation template to the wall.
3. Drill holes at the indicated points on the template.
4. Insert 3 anchors and 5mm diameter screws into the upper holes, maintaining approximately 5mm distance from the wall to the screw head.
5. Position the chimney support on the wall near the ceiling, aligning it with the center line, and mark the necessary screw holes.
6. Insert the bushings and fix the support with the indicated screws.
7. For Recirculating Mode Only: Attach the deflector to the chimney support with the screw shown in the figure.
8. Remove the grease filter.
9. Secure the glass to the product using the clips and screws as shown.
10. For Extraction Mode Only: Attach the flaps to the product's extraction point.
11. Support the hood on the wall screws.
12. Level the hood.
13. Tighten the screws already placed on the wall and attach the screw and washer to the bottom of the product.
14. Remove the tape from the electronic box and secure it with the screws partially tightened in the motor box.
15. Plug in the power cord and secure it in the indicated location.
16. Fix the duct. For Extraction Mode: Attach the exhaust duct to the bottom of the product and connect it to the external outlet.
17. For Recirculating Mode: Attach the lower part of the duct inside the hood and the upper part to the deflector as shown.
18. Install the decorative chimneys. Secure the upper chimney to the chimney support.
19. For Extraction Mode Only: Connect the vapor discharge tube inside the structure and to the roof outlet. Note: Roof connection installation is the consumer's responsibility.
20. Cut one roll of magnetic tape in half and place it inside the upper chimneys.
21. Mount the upper part of the chimney to cover the top of the frame. Secure the chimney with screws.
22. Cut the second roll of magnetic tape in half and place it inside the lower chimneys.
23. Mount the lower section of the chimney to cover the product frame.
24. Insert the chimneys into place above the hood, covering the structure and motor cover.
25. Secure the lower chimneys from inside the hood with the indicated screws.
26. For Recirculating Mode Only: Install the carbon filter.
27. Install the carbon filter.

3.5 Installing Your Island Hood (WHI9910S, WHI9915S)

Installation Location:

Ensure there is a power supply point accessible near the installation area. The outlet must be located as shown in the diagram on page 13. If drilling through the ceiling for ventilation, ensure the hole does not interfere with electrical installations. The outlet must be connected to a 10A fused circuit.

✅ Important: Ensure the power cable duct does not interfere with the mounting structure's fixing holes. The user can choose an alternative outlet location, considering a 1.5m reach from the bottom of the chimney.

The distance between the stove/cooktop surface and the bottom of the hood must be at least 75 cm for gas stoves and 65 cm for electric stoves. If the stove/cooktop installation instructions specify a greater distance, follow those instructions. For stoves with glass covers, check the distance with the cover open.

When installing the extraction duct, the air outlet diameter in the ceiling for extraction mode must be 16 cm, located as shown.

✅ Important: Screws provided are for masonry ceilings. If the ceiling is not masonry, consult an engineer or technician. Installations on non-masonry ceilings are the customer's responsibility. Ensure the ceiling is strong enough to support the hood's weight. Check for obstructions (ducts, pipes) in the ceiling. Masonry anchors are included, but consult a technician for suitability. Ensure the product size is correct for the area. Complete pre-installation work (outlet, duct passage). Temporarily remove filters and parts. Remove all packaging. If possible, disconnect nearby electrical appliances. Protect all units and parts. Use a smooth, protected surface. Disconnect the electrical circuit. Remove protective plastic film.

✅ Important: Use gloves to handle and remove protective plastic film.

Installation Steps:

1. Determine the installation zone: C1 (hood center), FRONT (front side), LE (left side), LD (right side).
2. Place the template on the ceiling, aligning reference points and front indicators. Drill holes as indicated and insert supplied anchors.
3. Partially tighten screws to engage the support structure. For Extraction Mode Only: The 16 cm hole (C2) should be offset 2.5 cm towards the rear, as shown on page 12.
4. Remove frame screws and sections (do not discard).
5. IMPORTANT: Adjust the structure's extension to respect minimum distances to the kitchen: 65 cm for gas, 50 cm for electric.
6. Secure the two structure sections using the screws as illustrated.
7. Install the upper reinforcement support, previously removed with screws. Note: This support should not be used if the minimum structure extension was used. The support must be equidistant from the ceiling and the lower support.
8. Remove the grease filter.
9. Remove the carbon filter.
10. For Extraction Mode Only: Attach the flaps to the product's extraction point.
11. Remove the tape securing the control box to the motor box.
12. Lift the control box as shown.
13. Secure the control box with the partially tightened screws in the motor box.
14. Plug in the power cord and secure it with the connector as shown. IMPORTANT: Securing the power cord is essential to prevent accidental disconnection.
15. Fix the extraction duct to the hood with the clamp.
16. Mount the hood onto the structure and screw into the second and third holes of the motor protection.
17. For Recirculating Mode Only: Attach the deflector to the hood support structure and fit the duct inside the deflector. Secure with the clamp. Note: The deflector is supplied in 3 pieces for adjustment.
18. IMPORTANT: Hook the hood onto the ceiling and fully tighten the screws.
19. IMPORTANT: Insert and tighten 2 screws (1 on each side) as mandatory safety fixation.
20. For Extraction Mode Only: Connect the vapor discharge tube inside the structure and to the roof outlet. Note: Roof connection installation is the consumer's responsibility.
21. Cut one roll of magnetic tape in half and place it inside the upper chimneys.
22. Mount the upper part of the chimney to cover the product frame. Secure the chimney with screws.
23. Cut the second roll of magnetic tape in half and place it inside the lower chimneys.
24. Mount the lower section of the chimney to cover the product frame.
25. Insert the chimneys into place above the hood, covering the structure and motor cover.
26. Secure the lower chimneys from inside the hood with the indicated screws.
27. For Recirculating Mode Only: Install the carbon filter.
28. Install the carbon filter.

4. Using Your Hood

4.1 Control Panel

The control panel features buttons for fan speed control, lighting, and a timer. Indicators show fan speed levels (L1), grease filter saturation (L2), auto-off timer (L3), carbon filter saturation (L4, for recirculating mode), and lighting (L5).

1. Off/Speed Reduction Button: Turns off the hood or reduces fan speed.

2. On/Speed Increase Button: Turns on the hood or increases fan speed. The hood has 4 speed levels: Low, Medium, High, and Turbo. Turbo speed operates for approximately 5 minutes before automatically switching to Medium speed.

3. Auto-Off Timer Button: Programs an automatic shut-off for the selected fan speed after 5 minutes. This button also functions as a filter saturation indicator reset.

4. LED Lighting On/Off Button.

5. LCD Display: Shows operational status.

Filter Saturation Indicator Reset:

After filter maintenance, press and hold button 3 until the indicator turns off.

Carbon Filter Saturation Indicator Activation:

This indicator is only for recirculating mode. With the hood off, simultaneously press buttons 1 and 3 until the indicator changes from blinking to solid. Repeat to deactivate.

Automatic Operation at High Temperature:

The hood has a temperature sensor. If the temperature rises suddenly, the hood automatically activates extraction until the temperature significantly decreases.

5. Cleaning and Maintenance

5.1 Important Information About Your Stainless Steel Product

Stainless steel, while resistant, can corrode when in contact with cleaning products containing chlorine (e.g., bleach, sanitizing water). While kitchen utensils are less prone to corrosion due to frequent washing and drying, appliances require special care to prevent oxidation.

• Do not use wax, silicone-based cleaning products, or flammable materials on the hood.
• Do not use abrasive materials like steel wool, sharp objects, alcohol, or silicone cleaners, as they can damage the product.
• For routine cleaning, use only a soft cloth or sponge with mild, neutral soap, degreasers, or detergents. Do not use chlorine-based products.
• Always rinse with a damp cloth and dry with a soft cloth or paper to prevent water spots and oxidation.
• Clean stainless steel areas in the direction of the grain and rinse immediately.

5.2 Grease Filter (Metallic)

It is recommended to wash the grease filter at least once a month or when the LED 2 indicator flashes. The filter can be washed manually or in a dishwasher (use a short, low-temperature cycle). Dishwasher washing may cause the filter surface to become opaque, but this does not affect performance. To remove the filter, pull the spring-loaded handle backward and then pull the filter down. Reverse the procedure to reinstall. The indicator flashes every 40 hours of use.

✅ Important: Never use abrasive substances when cleaning the product.

5.3 Activated Carbon Filter (Recirculating Mode)

The activated carbon filter should only be used in recirculating mode. It is recommended to wash the carbon filter monthly or when LED 4 flashes. For activation instructions, refer to Section 4. The filter can be washed with hot water and detergent or in a dishwasher at 65°C with standard dishwasher detergent. Do not place anything else in the dishwasher with the filter. After washing, reactivate the filter by placing it in an oven at 100°C for 10 minutes. The carbon filter should be replaced every 3 years.

To purchase a carbon filter, call Whirlpool Service at 01 (81) 8329 2100 and ask for code W11210003.

Carbon Filter Installation:

1. Remove the aluminum filter.
2. Place the carbon filter onto the metal tab at the rear of the hood, then secure the front with the two levers.
3. Reinstall the aluminum filter.

5.4 Lamp Replacement

ATTENTION: Lamp replacement should only be performed by Whirlpool Service personnel.

Whirlpool hoods use LED lamps, which have a longer lifespan and consume less energy than traditional lamps. When lamps reach the end of their life, they must be replaced by Whirlpool Service technicians. To purchase lamps, call Whirlpool Service at 01 (81) 8329 2100 and ask for code W11226909.

Lamp Information:

• Lamp Type: White LED, 6 segments
• Nominal Power: 2.1 W
• Maximum Power: 2.5 W
• Nominal Voltage: 3 V
• Diameter: 55.5 mm

5.5 Electrical Diagram

Diagram Description: A detailed electrical schematic showing wiring connections for the hood, including user interface, LED driver, motor, and various internal components. It indicates connections for power supply (L, N, Ground), internal wiring colors (Cafe, Azul, Negro, Blanco, Gris, Rojo), and component labels.

6. Troubleshooting Common Problems

Before calling Whirlpool Service, perform these checks:

For repairs, contact Whirlpool Service. Have your hood's model and serial number ready (found on the rating plate behind the grease filters).

7. Environmental Considerations

7.1 Packaging

Whirlpool uses packaging designed for easy separation and recycling. Dispose of packaging materials (foam, plastic bags, cardboard) responsibly as recyclable materials.

7.2 Product

This product is made from recyclable and/or reusable materials. When disposing of the product, seek specialized companies for proper disposal.

7.3 Disposing of Equipment

When discarding this product at the end of its useful life, observe local legislation for correct disposal.

8. Technical Data

A table provides technical specifications for various Whirlpool hood models (WHW9910S, WHI9910S, WHW7610S, WHW9915S, WHI9915S), including:

• Product Code
• Length (cm)
• Depth (cm)
• Extraction Height (min-max, cm)
• Recirculating Height (min-max, cm)
• Package Length (cm)
• Package Depth (cm)
• Package Height (cm)
• Weight without package (kg)
• Weight with package (kg)
• Voltage (V)
• Admitted Voltage Variation (V)
• Total Wattage (W)
• Lamp Power (W)
• Maximum Airflow (IEC, without carbon filter) (m³/h)

9. Service

For service, contact Whirlpool Service. It is recommended to have your invoice, sealed warranty, or proof of purchase, along with the model and serial number, readily available.

Contact Center:

• Monterrey, N.L. and metropolitan area: 83.29.21.00
• Rest of the Republic: 01 (81) 83.29.21.00
• Website: www.whirlpool.mx/servicio
• Request service, online chat for assistance.

Visit the WHIRLPOOL SERVICE MÉXICO YouTube channel for usage recommendations.

10. Warranty

This warranty covers all parts, components, and labor for one year from the date of purchase or delivery. It covers manufacturing defects that prevent proper operation, repair, or replacement of parts and components, and labor/transportation costs within Whirlpool's service network.

Concepts Not Covered by Warranty:

• Use under non-normal conditions or failure to follow the User Manual.
• Commercial or industrial use.
• Labor for correcting general appliance connection if not installed by an authorized technician.
• Explanation of use or demonstration of operation.
• On-site repairs for plumbing, masonry, or electrical work.
• Service calls to replace bulbs, air filters, or water filters.
• Cosmetic damage from exposure to elements.
• Damage due to voltage fluctuations, faulty electrical installations, accidents, misuse, abuse, incorrect installation, or failure to follow installation requirements.
• Cosmetic damage including scratches, dents, chips, or other finish damage.
• Moving the appliance at the customer's request.
• Repairs by unauthorized persons or use of non-original parts.
• Damage from relocation or reinstallation if the appliance was installed in an inaccessible location or not according to Whirlpool's instructions.
• Replacement parts or labor for appliances with removed, altered, or unidentifiable model/serial numbers.
• Damage from foreign objects (coins, buttons, clothing accessories, etc.).
• Damage from improper use of cleaning products (chemical or abrasive).
• Damage to glass, porcelain, plastic parts, paint, or other aesthetic parts due to normal wear or misuse.
• Damage from accidents, floods, earthquakes, fires, natural catastrophes, or acts of nature.
• Damage from pests (rodents, insects).
• Normal wear and tear of the product, components, or accessories.
• General maintenance not related to defects or covered by warranty repairs.

To Make a Warranty Claim:

Contact the Whirlpool Contact Center. Provide your invoice, warranty, model, and serial number. Repairs will be completed within 30 days of the service request. Present the product with the warranty policy and proof of purchase.

Warranty Term: One year for all components and labor from the date the consumer receives the product. Additional warranty years do not include labor.