Bestway Lay-Z-Spa Owner's Manual

Important Safety Instructions

WARNING: Read and follow all instructions before installing and using this electrical equipment.

• The spa must be supplied through an isolating transformer or a residual current device (RCD) with a rated residual operating current not exceeding 30mA.
• Test the pump before each use.
• If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or similarly qualified persons to avoid a hazard.
• Do not use extension cords to connect the unit to the electric supply; provide a properly located outlet.
• No part of the appliance should be located above the bath during use.
• Parts with live parts (except low voltage parts) must be inaccessible. Electrical components must be fixed so they cannot fall into the spa.
• The pump plug must be more than 3.5m away from the spa.
• The plug must be accessible after installation.
• TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA WHEN IT IS RAINING.
• Never wear contact lenses when in your spa.
• Do not use the spa during chemical maintenance.
• The power source should be more than 4m away from the pool and at a height of at least 1.2m.
• Extension cords cannot be used.
• Do not plug or unplug the appliance with wet hands.
• Always unplug the appliance: on rainy days, before cleaning/maintenance, or when leaving it unattended.
• Cleaning and maintenance must be performed by an adult (18+ years) familiar with electric shock risks.
• When not in use for extended periods (e.g., winter), disassemble and store the spa indoors.
• Caution: Read instructions before using and every time you install or reassemble. Keep instructions safe or download from www.bestway-service.com.

WARNING: For electric safety, a PRCD is incorporated. If current leakage > 10mA is detected, the device cuts off power. Do not reset; contact a service agent.

This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a responsible person. Children should be supervised to ensure they do not play with the appliance.

Risk of Accidental Drowning: Exercise extreme caution to prevent unauthorized access by children. Ensure children are supervised at all times.

Risk of Injury: Never operate spa if inlet/outlet pipes are broken or missing. Always consult your local Aftersales Centre.

Risk of Electric Shock: Install at least 2m from all metal surfaces. Never operate any electrical appliance when in your spa or when your body is wet. Never place any electric appliance (light, telephone, radio, television) within 2m of the spa.

Pregnancy Warning: Soaking in hot water may cause fetal damage. Limit use to 10 minutes at a time. Pregnant women should limit water temperature to 38°C (100°F).

To Reduce Risk of Injury:

• Spa water temperature should not exceed 40°C (104°F). 38°C-40°C (100°F-104°F) is safe for healthy adults. Lower temperatures are recommended for children and extended use.
• Measure water temperature with an accurate thermometer.
• Alcohol, drugs, or medication may lead to unconsciousness and drowning.
• Obese persons, or those with heart disease, blood pressure issues, circulatory problems, or diabetes should consult a physician before use.
• Persons using medication should consult a physician, as some may cause drowsiness or affect heart rate, blood pressure, and circulation.
• Never pour water hotter than 40°C (104°F) directly into the spa.
• Alcohol, drugs, or medication can increase the risk of fatal hyperthermia. Symptoms include increased body temperature, dizziness, lethargy, drowsiness, fainting. Effects include failure to perceive heat, inability to exit the spa, unconsciousness, and drowning risk.
• Electric installations must follow national wiring rules; consult a qualified electrician.

Consult Your Physician for Recommendations.

CAUTION:

• Do not set up or leave the spa out in temperatures lower than 4°C (40°F).
• Do not use the spa alone.
• People with infectious diseases should not use a spa.
• Do not use the spa immediately following strenuous exercise.
• Enter and exit the spa slowly and cautiously; wet surfaces are slippery.
• To avoid pump damage, the spa must always be filled with water before operation.
• Leave the spa immediately if you feel uncomfortable or sleepy.
• Never add water to chemicals; always add chemicals to water to avoid fumes or violent reactions.
• Refer to the "MAINTENANCE" section for cleaning, water maintenance, and disposal.
• Refer to installation instructions in the manual.

NOTE: Examine equipment before use. Notify Bestway for damaged or missing parts. Verify components match your intended purchase. This product is not intended for commercial use.

WARNING FOR ELECTRIC AIR PUMP:

• Unplug before servicing.
• If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or similarly qualified persons.
• Keep inflation/deflation ports free of debris.
• Store the product in a dry location.
• Motor run time should not exceed 20 minutes.

CAUTION: TO AVOID THE RISK OF ELECTRIC SHOCK, DO NOT EXPOSE TO WATER OR RAIN. FOR HOUSEHOLD USE ONLY.

Heating Information

Heating duration depends on starting water temperature and ambient temperature. The table below is for reference.

IMPORTANT! Be sure to cover the SPA with the SPA cover whenever the heating function is activated. Leaving the SPA uncovered will increase the heating duration required. Do not use the SPA when ambient temperature is lower than 4°C (39°F).

SAVE THESE INSTRUCTIONS

Specifications

For Lay-Z-Spa Hawaii Hydrojet Pro (#54138)

NOTE: The above heating rate is in reference to a lab test with an ambient temperature of 25°C (77°F) and above.

Parts List:

For Lay-Z-Spa Palm Springs Hydrojet (#54144)

NOTE: The above heating rate is in reference to a lab test with an ambient temperature of 25°C (77°F) and above.

Parts List:

Assembly

Pump Test (PRCD Test):

Drawings are for illustration only. May not reflect actual product. Not to scale.

1. Insert the plug.
2. Press the "RESET" button; the indicator light turns green.
3. Press the "TEST" button; the indicator light turns off.
4. Press the "RESET" button; the indicator light turns green.
5. Press the "On/Off" button for 2 seconds; your pump is ready to use.

WARNING: The PRCD plug must be tested before each use to avoid risk of electric shock. Before inserting the plug into a power outlet, ensure the current rate of the power outlet is suitable for the pump. Do not use the pump if this test fails and contact Aftersales Service.

Assembly Warnings:

• The selected location must support the expected load.
• An adequate drainage system is required for overflow water.
• Only Hydro-Jet Pro SPA has the Lay-Z-Massage System Button. Air expelled during inflation is normal.
• Do not use an air compressor to inflate the pool.
• Inflation time is for reference only.
• Pressure gauge is for inflation purposes only; it is not a precision instrument.

Assembly Steps (Hawaii Hydrojet Pro #54138):

1. Place the ground mat and pool liner.
2. Connect the pump to the pool liner, ensuring hoses are securely attached.
3. Attach the pump to the liner. Press the pump's power button for 2 seconds. Inflate the pool for 5 minutes. The control panel may lock after 5 minutes; press the lock/unlock button for 3 seconds to unlock. Check the pressure gauge; it should read 0.08 Bar (1.2 PSI).
4. Inflate the inflatable cover for 2 minutes.
5. Connect the pump's components (A, B, C) as shown in the diagram.
6. Attach the side panels to the pump unit.
7. Attach the top cover supports.
8. Ensure the pump is correctly positioned relative to the spa adapters.
9. Check water level is between MAX and MIN marks.
10. Attach the cover.

Assembly Steps (Palm Springs Hydrojet #54144):

1. Place the ground mat and pool liner.
2. Connect the pump to the pool liner. Pre-inflate for 7 minutes (motor run time should not exceed 20 minutes).
3. Continue to inflate the spa pool with the hand pump to 0.08 Bar (1.2 PSI).
4. Inflate the inflatable cover for 3 minutes.
5. Attach the side panels to the pump unit.
6. Attach the side panels.
7. Attach the top cover supports.
8. Ensure the pump is correctly positioned relative to the spa adapters. Check water level is between MAX and MIN marks.
9. Attach the cover.

Operation

Pump Setup: Follow the diagrams for connecting and setting up the pump.

Adjustment of Jet Nozzle: Twist the nozzle to adjust the jet direction.

Heating Reset: If the water temperature has not changed after 4-5 hours of heating, press the RESET button on the pump with a thin object. The heating system will not operate if the outside temperature is above 40°C (104°F) or if the spa is under direct sunlight. Wait for cooler conditions to restart heating.

Instruction of Salt Chlorinator System:

1. Turn on the HydroJet System to start water circulation.
2. Keep the Salt Chlorinator System turned off.
3. Add 2 kg (4.4 lbs) of salt (sodium chloride, at least 99.9% pure or water conditioning salt pellets) into the SPA pool gradually.
4. When salt is dissolved, turn on the Salt Chlorinator System and set the working duration. Attach the spa cover during this process.

Add Salt if Salt Level is too low (Error E11): Unplug, plug back in, turn on HydroJet System. Gradually add 0.5 kg (1.1 lbs) of salt. Start Salt Chlorinator System. Repeat if E11 persists.

Remove Salt if Salt Level is too high (Error E10): Unplug the spa. Drain and refill approximately 20% of the water. Start the Salt Chlorinator System. Repeat if E10 persists.

Control Panel Functions (Hydrojet Pro):

• A Lock/Unlock Button: Locks/unlocks the pump panel (3-second press). Auto-lock after 5 minutes.
• B Lay-Z-Massage System Button: Activates massage system (30-minute auto-shutoff). Light is red when active. IMPORTANT: Do not run with the cover attached to avoid damage.
• C HydroJet System Button: Turns water pump on/off. Light is red when active. System shuts off automatically after 1 hour. Do not dry run.
• D Heat Button: Activates heating system. Red light means heating is active; green light means water is at set temperature. Filtration system starts automatically when heating is on. Massage system shuts off when heating is activated.
• E Water Filter Button: Turns filter pump on/off. Light is red when active. Built-in hard water treatment function works automatically.
• F Salt Chlorinator System Button: Turns on the Salt Chlorinator System and sets working duration (3, 5, or 8 hours).
• G Power-Saving Timer Button: Sets heating duration and activation time to save power. Press button to start setting. Adjust duration (1-48 hours) and activation time (1-24 hours from now) using +/- buttons. Press button to confirm. Press and hold for 2 seconds to cancel.
• H Celsius/Fahrenheit Toggle: Displays temperature in °C or °F.
• Temperature Adjustment Buttons: Increase/decrease temperature. LED flashes when adjusting. New setting remains for 3 seconds. Default temperature is 35°C (95°F). Range: 20°C-40°C (68°F-104°F).
• K On/Off Button: Press for 2 seconds to activate/deactivate control panel buttons.
• J Power-Saving Timer LED: Flickers when setting timer, solid when timer is set.
• L LED Display: Shows current water temperature. After 72 hours of operation, pump hibernates (displays "End"); heating and filter functions are disabled. Press Lock/Unlock for 3 seconds to re-activate.

Alarms

NOTE: Water heat rate may change based on outdoor temperature and cover position. External thermometer readings may vary from spa panel display.

Maintenance

CAUTION: ENSURE PUMP IS UNPLUGGED BEFORE SPA MAINTENANCE.

Filter Cartridge Maintenance: Check and clean filter cartridges daily. Replace weekly or if soiled/discolored.

Water Maintenance: Maintain chemical balance for clean spa water.

• Salt Chlorinator System: Regularly use the built-in system. It produces chlorine from salt. Set operation time to 8 hours initially. Test free chlorine twice daily; adjust operation time as needed. Test weekly. Do not use if free chlorine is > 4 ppm.
• Chemical Tablets/Liquid: Use chlorine or bromine tablets with a chemical floater.

Water should be changed approximately every 3 days or longer with proper chemical maintenance. Water quality is influenced by usage, persons using the spa, and general maintenance.

Recommendation: Shower before using the spa to remove cosmetic products and residues.

Water Chemistry Recommendations:

NOTE: Damage from chemical imbalance is not covered by warranty. Handle pool chemicals with care.

Air-Valve Adjustment: If there is air leakage, check the air valve. Use soapy water to find leaks. Use the provided wrench to fasten the air-valve clockwise.

• Do not over tighten.
• Always check the air valve carefully before use.
• Do not adjust the air valve connector when the spa is in use.

Maintenance Procedures

Jet Nozzle Maintenance: Twist to remove nozzle, clean debris. Insert and twist clockwise to reassemble.

Salt Chlorinator System Maintenance: Follow diagrams for cleaning the electrolytic cell. If deposits remain after washing, soak the cell in kitchen-grade vinegar for about 4 hours, then wash again. Repeat if necessary.

Draining the Spa: Follow diagrams for draining the spa.

Spa Repair & Cleaning

Cleaning the spa: Use soap and water to clean the spa walls. Rinse thoroughly. DO NOT use hard brushes or abrasive cleaners.

Spa Repair:

• For Spa Inflatable Cover: If torn or punctured, use the provided heavy-duty repair patch. Clean the area, peel the patch, press it over the area, and wait 30 minutes before inflation.
• For Spa Liner: Use the provided PVC repair patch and glue (not included). Clean and dry the area. Cut patch to size. Apply glue evenly to one side of the patch. Wait 30 seconds, then place the patch over the damaged area. Smooth out air bubbles and press firmly for two minutes. Wait 30 minutes before inflation. Repeat if further leaks occur.

Troubleshooting & Storage

Lay-Z-Spa Storage: Ensure the spa and pump are completely dry before storing. Use the pump to blow dry. Remove filter sets and discard used cartridges. Re-attach stopper caps. Store in original packaging in a warm, dry place. Freezing can severely damage the spa and void the warranty.

Disposal: Do not dispose of electrical appliances as unsorted municipal waste. Use separate collection facilities. Contact your local government for information.

Troubleshooting Guide:

Limited Bestway Manufacturer's Warranty

Bestway offers a limited warranty against manufacturing defects that result in leaks. To enact a warranty claim, complete the provided form and submit it with a copy of your purchase receipt to your local Bestway Aftersales Center.

Bestway's warranty covers manufacturing defects discovered during unpacking or use as recommended in the manual. It does not cover damage from misuse, abuse, neglect, collision, fire, incorrect voltage, excessive heat, improper installation, wiring, testing, or storage. Replacements and repairs do not extend the warranty duration.

Warranty Claim Information:

Choose your SPA: [ ] Palm Springs [ ] Hawaii

TO: Bestway® Service Department

Date of purchase receipt: _______________ Customer Code Number: _______________

DATE: _______________

FAX/E-MAIL/TEL: Please refer to your country's information on the back cover or at www.bestway-service.com.

REQUIRED INFORMATION - PLEASE WRITE THE DELIVERY ADDRESS:

Name: _________________________ Address: _________________________________________ Retailer: _______________

Zipcode: _______________________ City: _________________________ Country: _________________________

Mobile: _______________________ Telephone: _________________________

Fax: _________________________ E-mail: _________________________

SPA PUMP Batch Number: _______________ SPA Pool Batch Number: _______________

SPA PUMP Item Code: _______________ Item Code: _______________

Batch Number: _______________ Batch Number: _______________

Description of Problem:

• [ ] Spa leaking
• [ ] Water Filtration System not working
• [ ] Control panel shows a failure which cannot be solved
• [ ] Pump leaking
• [ ] Adapter leaking
• [ ] Other (please describe): ________________________________________________________________
• [ ] Heating System not working
• [ ] Lay-Z-Massage System not working
• [ ] Missing Parts - Please use the code for the missing part, this can be found in the owner's manual.

IMPORTANT: ONLY THE DAMAGED PART WILL BE REPLACED, NOT THE COMPLETE SET. Bestway reserves the right to request photographic evidence of defective parts, or to require the sending of the item for additional testing. Please provide complete information for assistance.

For FAQ, Manuals, Videos or Spare Parts, visit www.bestway-service.com. Videos are also available on YouTube: http://youtube.com/user/BestwayService.