Samsung Vacuum Cleaner

Safety Information

Before operating the appliance, please read this manual thoroughly and retain it for your reference. Because the following operating instructions cover various models, the characteristics of your vacuum cleaner may differ slightly from those described in this manual.

Important Safety Symbols

⚠️ WARNING: Indicates that a danger of death or serious injury exists.

❗ CAUTION: Indicates that a risk of personal injury or material damage exists.

? NOTE: Indicates that the following text contains additional important information.

General Safety Precautions

Failure to meet these requirements could cause damage to the internal parts of the vacuum and void your warranty.

• Read all instructions carefully. Before plugging in the station, ensure that the voltage of your electricity supply matches that indicated on the rating plate at the bottom of the station.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should not clean or perform maintenance on the vacuum without adult supervision.
• Do not allow the vacuum cleaner to run unattended at any time.
• This product is intended for household use only. Do not use this product for other than its intended purposes.
• Do not allow children to ride on or play with the product. An injury or product damage may occur.

Vacuum Cleaner Specific Safety

• When assembling the vacuum, be careful not to catch your fingers or hands in the movement fold of the handle.
• Do not use the vacuum cleaner on a wet rug or floor.
• Do not use the product in places where:
  • A burning candle or a desk lamp is placed on the floor.
  • Heaters are turned on or unextinguished embers exist in an unattended fireplace or an ashtray.
  • Combustible materials such as oil paint, paint thinner, mothproofing substances, gasoline, alcohol, thinner, or ashtrays with unextinguished cigarettes are present.
  • The area is enclosed and filled with explosive or toxic vapor.
• Do not pick up the following items, as abnormal operation or product damage may occur:
  • A match or unextinguished ashes or cigarettes.
  • Hard or sharp objects.
  • Toxic materials (e.g., chlorine bleach, ammonia, drain cleaner).
  • Liquid such as water, beverage, or pet's waste.
  • Chalk powder.
• If there is a gas leak or combustible spray (such as a dust remover) is used, do not touch the power outlet and open the window for ventilation. An explosion or fire may occur.
• If the product makes a strange sound or emits a smell or smoke, turn off the product immediately and contact a Samsung service center. Electric shock or fire may occur.
• When using the vacuum cleaner, be careful not to hurt yourself on the moving or spinning parts. Keep your body parts (hair, hands, etc.) away from the spin brush or the spin disk.
• When cleaning the wall or ceiling, use both hands. Cleaning with one hand can damage your wrist or cause you to drop the vacuum, leading to injury or damage.
• Do not use the vacuum cleaner on objects that can be easily scratched (e.g., monitors, stainless steel appliances).
• Sometimes the wheel of a brush can scratch the floor. Before using the vacuum cleaner, check the wheels of the brush. If foreign matter on the brush wheel cannot be easily removed, contact a Samsung service center.
• When the spin brush inside a brush is working, do not touch the brush, as your hand can be caught and cause injury.
• Do not use the vacuum cleaner in direct sunlight or high heat.
• If excessive force is applied to an accessory with a motor, or if foreign matter is caught in the spin brush (or spin disk), the accessory may stop working to protect the motor or the product. Turn the vacuum cleaner off, remove the foreign matter, and then turn it back on.
• Static electricity may occur depending on humidity, temperature, or floor material. If it happens repeatedly, contact a Samsung service center.
• Do not use the Pet Tool+ in a small area for a long time or let it keep spinning in one place, as damage may occur if used on sensitive materials.
• Do not use the Combination Tool on hard materials such as leather or wood while bristles are not extended.

Preparation

Accessories

The accessories with the '*' mark may differ depending on the models.

• Pipe
• Pet Tool+
• Combination Tool
• Extension Crevice Tool
• Flexible Tool
• User manual
• Wall mount (includes 2 screws and 2 screw anchors)
• Battery charger
• * Jet Dual Brush
• * Slim LED Brush
• * Spray Spinning Sweeper / Water tank / Reusable wet pads
• * Disposable wet pads / Attachable pad
• * Battery cradle
• * Battery charger
• * Battery

Optional:

• For the VS20C85**** model, the additional battery and charger can be purchased separately.
• The Spray Spinning Sweeper includes reusable wet pads and disposable wet pads.

Parts Overview

The product exterior features a wave pattern that is a natural appearance due to the use of pearl plastic materials and its pearl distribution. The shining pearl used in the material provides an excellent gloss coating without needing extra coating.

• 01: Power [Power] button
• 02: Suction power control buttons [+/-]
• 03: Washable Micro Filter
• 04: Metal Mesh Grille Filter
• 05: Display
• 06: Dustbin release button
• 07: Fine Dust Filter
• 08: Dustbin
• 09: Pipe
• 10: Handle
• 11: Battery level indicator
• 12: Battery release button
• 13: Pipe release button
• 14: Brush release button
• 15: Vacuum charging part
• 16: Accessory holder
• 17: Battery charger

Operation

Wall Mount Installation

❗ CAUTION: Install the wall mount on a hard concrete wall. If it is installed on a wood or plaster wall, the product may fall.

Assembling the Wall Mount

Refer to diagrams showing two steps for assembling the wall mount. To disassemble, follow the steps in reverse order.

Installing the Wall Mount

Follow these steps for wall mount installation:

1. The wall mount installation should be set so the top of the wall mount is 113 cm from the floor.
2. Using the wall mount as a template, mark where the screw holes will be placed.
3. Drill the holes to a depth of 50 mm using a 6 mm drill bit, and insert the provided screw anchors into the holes.
4. Fix the wall mount to the wall with the provided screws.
5. Plug in the wall mount, place the vacuum cleaner into the wall mount, and confirm that the battery level indicator turns on.

Using the Wall Mount

Charging

• Make sure the back of the battery is correctly placed onto the wall mount.
• Check if the battery level indicator turns on while charging. The indicator blinks while charging and stops blinking, with the light dimming, when charging is complete.

? NOTE: You cannot properly mount or charge the vacuum cleaner on the wall mount if the Spray Spinning Sweeper is attached.

Storing the Accessories

Diagrams show how to store accessories when the wall mount is installed to a wall, and when it is not.

• If the wall mount is not installed, fold the accessory holder as shown in the figure, and place it on a flat surface (like a desk). To fold easily, insert the Extension Crevice Tool first.
• Dust may fall from accessories when detached.
• After use, operate the vacuum cleaner in 'MAX' mode for over 10 seconds.

Charging the Battery

Charge the battery when the battery level indicator turns red or the 'Low battery' message appears.

• You cannot use the vacuum cleaner while charging.
• Ensure the back of the battery is correctly placed onto the vacuum charging part.
• The battery level indicator will show charging status (red, orange, yellow) and turn green when fully charged.

Inserting the Battery

Push the battery into the unit until you hear a 'click' to ensure it is firmly attached.

Ejecting the Battery

Press the battery release button at the rear of the handle to eject the battery.

❗ CAUTION: Before ejecting the battery, the vacuum cleaner must be turned off. Ejecting the battery forcibly may cause malfunction. Be careful not to drop the battery.

Charging the Additional Battery

Charge an additional battery on the battery cradle. Push the battery firmly onto the cradle. The battery level indicator will show the charging status.

Using the Buttons and Display

The vacuum cleaner features a display and control buttons:

• 01 Display: Shows current mode (MIN, MID, MAX, JET, or WET) or alert messages.
• 02 Power [Power] button: Turns the vacuum cleaner on or off. It starts in 'MID' mode by default, or 'WET' mode if the Spray Spinning Sweeper is attached.
• 03 Suction power control [+/-]: Adjusts suction power (MIN, MID, MAX, JET). In 'WET' mode, the '+' button sprays water. Press and hold '+' for 3 seconds to access language settings. Press and hold '+' for 5 seconds (while on the wall mount) to enable/disable Energy Saving mode.

? NOTE:

• The '+' button functions in 'WET' mode.
• Language settings cannot be accessed in 'WET' mode.
• Energy Saving mode is automatically disabled during use.
• If the brush clings to the floor or does not turn properly on certain materials (carpet, mats), change suction power to 'MIN' or 'MID'.

Alert Messages

Using the Accessories

Detaching the Accessories

Press the release button on the back of each accessory to detach it. Before detaching, run the vacuum in 'MAX' mode for 10 seconds to clear any remaining foreign matter.

Combination Tool

Use to remove dust from curtains, furniture, sofas, etc. (Diagram shows how to attach/detach).

Extension Crevice Tool

Use to remove dust in grooves of window frames, narrow gaps, corners, etc. (Diagram shows how to attach/detach).

Flexible Tool

Use to clean hard-to-reach places such as upper or rear parts of furniture or ceilings. The Combination Tool or Extension Crevice Tool can be connected to the Flexible Tool.

Spray Spinning Sweeper

Use to clean wood and linoleum floors with a wet pad. This accessory does not have a dust suction function.

Using the Reusable Wet Pad

When attaching the wet pad, ensure it is centered on the spin disk.

Using the Disposable Wet Pad

• Attach the disposable wet pad to the front (Velcro side) of the attachable pad on the spin disk. If used without the attachable pad, cleaning performance may degrade.
• Discard the pad after use.

Detaching or Attaching the Water Tank

Press the lower part of the water tank to detach. When attaching, insert the front end first.

? NOTE: Do not use groundwater or polluted water. When using the Spray Spinning Sweeper for the first time, air in the pump and tube may delay water spraying. Press the '+' button repeatedly.

Maintenance

Cleaning the Vacuum Cleaner

Dustbin/Washable Micro Filter

Follow the numbered steps in the diagram to clean the dustbin and filter. This involves detaching parts, cleaning them, and drying them.

❗ CAUTION: After cleaning the dustbin and Washable Micro Filter with water, dry them completely in the shade for more than 24 hours before use. Heat can cause part deformation. If the filter is not completely dry, it can cause an odor. If the dustbin or filter is clogged, the vacuum cleaner may stop due to the motor's overheating prevention device. Clean the dustbin or filters and restart the vacuum cleaner.

Fine Dust Filter

Make sure to turn off the product before cleaning the filter.

• Twist and pull off the Fine Dust Filter, and tap gently to remove dust.
• Wash the filter with running water once a month for optimal performance.
• After cleaning, dry it completely in the shade for more than 24 hours before use.
• For assembly, turn it counterclockwise until the line under the lock image is not visible.

? NOTE: Do not use detergent or tools when washing the filter. Do not dry with heat.

Jet Dual Brush

Follow numbered steps for cleaning the Jet Dual Brush. If foreign matter is not removed, use scissors.

❗ CAUTION: If foreign matter (cloth, etc.) gets tangled with the spin brush, the brush motor will stop to protect itself. After cleaning, turn the power off and on again. If the brush still does not work, repeat the power cycle. Be careful not to catch fingers in folding parts when cleaning.

Slim LED Brush

Follow numbered steps for cleaning the Slim LED Brush. Do not clean the brush with water. Remove foreign matter with a wet tissue or dry cloth.

❗ CAUTION: If the spin brush stops working after cleaning, the motor's overheating prevention device may have activated. Wait 30 minutes or more for the motor to cool before operating again. When removing debris with a wet tissue, rub gently to avoid compressing the spin brush. Dry the spin brush vertically on the floor to prevent bristle compression and vibration. Properly insert the spin brush into its slot.

Slim LED Brush Roller Wheels

Use a small screwdriver to disassemble the front and rear roller wheels.

? NOTE: Required tools include a flat head screwdriver (3 mm or less), Phillips screwdriver, and a prying tool.

❗ CAUTION: Wear gloves for safety. Using tools wider or thicker than the gaps may damage the product. Keep detached wheels out of children's reach (choking hazard). Be careful not to injure hands or body parts when using tools.

• Disassemble the front roller wheels, remove tangled foreign matter, and reassemble.
• Align the line on the wheel with the line on the brush body and insert it back.

Rear Roller Wheel

Follow numbered steps to detach and reassemble the rear roller wheel using the release lever. Ensure it clicks into place.

❗ CAUTION: Be careful not to damage the release lever with a screwdriver.

Spray Spinning Sweeper Maintenance

? NOTE: If the spin disk stops working after cleaning, the motor's overheating prevention device may have activated. Wait 30 minutes or more for the motor to cool.

Pet Tool+ Maintenance

Cut tangled hair or fur with scissors, then use the vacuum cleaner to suck up the pieces.

Extension Crevice Tool / Pipe Maintenance

Insert a long thin stick and rotate several times to clean the Extension Crevice Tool or Pipe.

Appendix

Notes and Cautions

Installation

❗ CAUTION:

• Do not install the product near water, in areas with excessive moisture, or near windows.
• Install the wall mount where there are no objects that could break and cause damage.
• If you have issues installing the wall mount, contact a Samsung service center.

Battery Usage

? NOTE:

• If the product does not work after charging, replace the battery. If it still doesn't work with a new battery, contact a Samsung service center.
• Spare batteries and accessory cradle chargers must be purchased separately.

❗ CAUTION:

• Do not apply heat to the battery or put it in fire.
• Removing the battery during operation may cause product malfunction.
• If the battery is removed while the motor is operating, the vacuum may not work for 30 seconds even after re-attaching the battery for safety reasons.

• Battery usage time may shorten with increased use. When the battery no longer charges or runs down quickly, replace it.
• Use only batteries provided by the manufacturer.
• Before inserting the battery, confirm it is being inserted in the correct direction.

Operation Notes

? NOTE:

• Charge the battery before first use or after a long period of non-use.
• Recharge when the battery level is low. Leaving it low for extended periods can degrade performance.
• Before using the Spray Spinning Sweeper, detach the wet pad, add water, and reattach it to the spin disk.
• Clean reusable wet pads in a washing machine with neutral detergent. Avoid heat or softeners, which can alter or discolor the pad and degrade performance. Do not boil the wet pad.
• Use only genuine Samsung Electronics wet pads for the Spray Spinning Sweeper.
• Using the Spray Spinning Sweeper without a wet pad voids warranty and incurs service fees for malfunctions.
• For additional reusable wet pads, contact a Samsung service center.
• For additional disposable wet pads, check the model name (VCA-SPA95).

❗ CAUTION:

• Do not leave the product leaning against a wall or table; it may fall and cause injury or damage.
• Do not allow children to touch the product while cleaning. If the vacuum overheats, children may get burnt.
• Before unplugging or plugging in the wall mount, turn off the vacuum cleaner and ensure plug pins do not contact your hands. Fire or electric shock may occur.
• Do not step heavily on the upper part of the Spray Spinning Sweeper while using it. Product damage or floor damage may occur.
• When cleaning, be careful not to bump the brush side into molding parts, walls, or furniture, as this can cause staining. For slight stains, use a wet tissue or cleaner.
• Do not use water to clean the product while it is in use. Use the product in dry places only.
• Do not put hot water, detergent, etc., into the water tank of the Spray Spinning Sweeper. This may cause malfunction or performance degradation.
• When not in use, empty all water from the water tank.
• Do not use without a filter in place.

Troubleshooting

Before calling for service, review the following problems and solutions. Note that service calls for non-defects may incur charges.

Product Specification

Charging and cleaning times may differ based on brushes and usage conditions.

? NOTE: Cleaning times are based on tests using one battery. Using two batteries consecutively doubles the cleaning time.

Contact Information

For questions or comments regarding Samsung products, please contact the SAMSUNG customer care center.