TURBRO Garage Heater User Manual

Introduction

Thank you for purchasing a TURBRO Electric Heater! We're extremely happy that you have decided to join us.

Tip for First-Time Use

When using this heater for the first time, or after a long period of storage, the product may produce a 'new product' smell. Please turn on the heater and run it for at least 15 minutes at the maximum heat level to remove the smell. The smell will dissipate after a few minutes of use.

PET OWNERS WARNING

During the initial use of this heater, or after prolonged storage, it may produce fumes resulting from moisture and dust. These fumes are not harmful and will dissipate within a few minutes. However, to prevent any distress to birds and small pets who are sensitive to fumes, we advise against using the heater around them during this period.

SAFETY PRECAUTIONS

GENERAL SAFETY

DO NOT use this appliance until you have read the safety warnings and operating instructions. Risk of fire, malfunction, property damage, electric shock, serious injury, or even death may result if warnings and instructions are not adhered to.

The manufacturer declines all responsibility for personal injury or damage to animals or objects caused by inappropriate use of the appliance according to the warnings for installation, use, and maintenance described in this instruction manual.

This appliance is not to be used or have maintenance performed by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given strict supervision or instruction concerning the use of the appliance by a person responsible for their safety.

• This appliance is intended for INDOOR use only. DO NOT use it for any purpose other than that for which it was designed.
• Keep the appliance out of reach of children and pets.
• DO NOT alter or modify this appliance in any manner.
• This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
• Use your heater only with a working smoke detector located in the vicinity of your heater.
• Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, etc., and curtains at least 3 feet (0.9m) from the front of the heater and keep them away from the sides and rear.
• To prevent a possible fire, do not block air intakes or exhaust in any manner. DO NOT use it on soft surfaces, like a bed, where openings may become blocked.
• Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
• Always turn off the power of the heater before moving or cleaning, or whenever the unit is not in use.
• DO NOT operate the appliance if it malfunctions or has been dropped or damaged in any manner.
• Dutiful compliance with regular maintenance is required for safe and effective operation.

ELECTRICAL SAFETY INFORMATION

Improper installation or failure to follow the procedures outlined in this instruction manual can result in serious electrical shock.

All wiring must be done by a certified electrician according to local, state, and national electrical codes, and the heater must be grounded as a precaution against possible electric shock.

All electrical power must be disconnected and the main service box must be locked before inspecting, cleaning, or servicing the heater.

• This heater requires hardwire installation (no wall plugin).
• Use copper wires only for supply connections, rated for at least 167°F (75°C). Refer to SPECIFICATION and NEC / local codes.
• Connect to properly grounded outlets only.
• Use only electrical wiring that is in good working order.
• The heater circuit must be protected with proper fuses.
• DO NOT handle the power cord, or plug or unplug, with wet hands. Keep the plug and power cord away from liquids.
• If the power cord is damaged, it must be replaced by the manufacturer, its certified service agent, or similarly qualified persons in order to avoid a hazard.
• To disconnect the heater, turn off the controls and power to the heater circuit at the main disconnect panel.
• Before reusing, disconnect power at the service panel and have the heater inspected by a qualified electrician.

SPECIFICATIONS

GH10K Smart

GH15K Smart

LOCATING THE HEATER

• Observe wall, floor, and ceiling clearance requirements.
• Align the air outlet in the desired direction. The airflow must be directed parallel to or away from the adjacent wall.
• DO NOT use an extension cord or power strip with this product, as using those may increase risk of fire.
• DO NOT locate or use this appliance outdoors or in areas with the following characteristics:
  • Areas where gasoline, paint, or flammable vapors and liquids are used or stored.
  • Corrosive atmospheres such as marine greenhouses or chemical storage areas.
  • In bathrooms, laundry areas, and similar indoor locations with high levels of moisture.
  • Where it may fall into a bathtub or other water container.
  • Near heated surfaces and open fire.
• Install heater out of traffic areas, maintaining the clearances stated in Figure 1. Ensure that the airflow is not restricted or obstructed by any items, and it should gently sweep exposed walls instead of blowing directly onto them.

Figure 1: Clearance Requirements

Front View: Minimum 13 inches (approx. 33 cm) distance to wall.

Side View: Minimum 8 inches (approx. 20 cm) distance to wall, minimum 24 inches (approx. 61 cm) discharge to any object, minimum 6 ft (1.8m) distance to floor.

When more than one heater is used in an area, the heaters should be arranged so that the air discharge of each heater supports the air flow of the others to provide best circulation of warm air, as indicated in Figure 2.

Figure 2: Heater Arrangement

Diagram shows multiple heaters arranged for optimal air circulation.

INSTALLATION

For optimal performance, the appliance must be installed correctly. Please follow the assembly instructions strictly. Installation and settings must be carried out by a certified electrician in line with all applicable local, state, and national codes.

Before starting the installation, check that the product and its parts are not deformed or damaged. Make sure that the power supply has been disconnected from the appliance.

MOUNTING THE BRACKET

Tools Required (not included)

• Electric screwdriver
• Tape measure
• Electric power drill

Hardware Required (included)

If you use the mounting bracket, ensure that both the mounting structure and anchoring hardware can reliably support the weight of the heater.

A. Mount the bracket with the wood joist.

Refer to Figures 3a.

1. Drill a 0.25" pilot hole in the wood joist for the M8 Lag Bolt(s).
2. Place the M8 Lag Bolt(s) as shown in the Figures 3a.

Figure 3a: Mounting Bracket to Wood Joist

Diagram shows an M8 Lag Bolt securing a bracket to a wood joist.

B. Mount the bracket with the concrete ceiling.

Refer to Figures 3b.

1. Drill a 0.47" pilot hole in the ceiling joist for the M10 Expansion Bolt(s).
2. Place the M10 Expansion Bolt(s) as shown in the Figures 3b.

Figure 3b: Mounting Bracket to Concrete Ceiling

Diagram shows M10 Expansion Bolts securing a bracket to a concrete ceiling.

HANGING THE HEATER IN THE BRACKET

1. Lift the heater into the mounting bracket and align the lower bracket holes with the threaded holes nearest the heater's center.
2. Thread a large knob-screw through the hole on each side of the bracket.
3. Aim the heater horizontally or tilted by aligning the upper bracket holes with the top threaded holes on the heater and secure with the small knob-screws and tighten all (See Figure 4).

NOTE: This heater is heavy. It is recommended two or more adults fulfill the assembly at this step to prevent damage or injury.

Figure 4: Hanging the Heater

Diagram illustrates hanging the heater in the bracket, adjusting louvers, and accessing the power block. It indicates using top slots for tilting and lower bracket holes for securing. Louvers can be adjusted up or down to control airflow.

MULTIPLE VERTICAL ANGLES

1. Tilt the unit
   Loosen the top Small Knob-Screws and thread them into the provided holes in the heater until tight.

Diagrams show the heater at 90 degrees and 60 degrees angles, both horizontally and vertically.

2. Adjust the louvers as desired. See Figure 4.

NOTE: When the heater is on, please avoid adjusting the louvers with bare hands to prevent burns.

NOTE: DO NOT OPERATE THE HEATER WITH THE FRONT LOUVERS CLOSED, OTHERWISE CAUSE DAMAGE TO THE HEATER.

CONNECTING THE POWER

WARNING: This appliance must be grounded.

WARNING: This appliance must connect to a current protection circuit or device before being connected to the power supply! Refer to SPECIFICATION and NEC / local codes.

NOTE: All wiring must be carried out by a Certified Electrician and must be in accordance with national and local electrical codes in the United States.

Wiring Diagram:

Diagram shows the electrical connections including PCBs, heating element, temperature sensors, fan, and relays.

1. With the power off at the breaker, remove the screw from the bottom lid to access the power block of the heater (See Figure 4).
2. Poke the hole at the side of the heater. Attach the cable connectors to the hole (See Figure 4) and slide the wire through the cable connector.

NOTE: For certain applications, conduit may be required (See Figure 5). Check the local electrical codes. If you plan to run the wiring in conduit and want the flexibility to adjust the heater's position, make sure to purchase sufficient flexible conduit that allows for easy turning of the heater.

3. Pull enough wire into the heater and connect the wire to the Power Block located in the electrical area of the heater (See Figure 6).
4. Must tightly torque all terminal screws and power block lugs. Refer to SPECIFICATION and NEC / local codes, for the required torque values. Failure to do so may cause overheating.
5. Turn on the power at the main circuit breaker panel.

Figure 5: Conduit Connections

Diagrams illustrate different methods for connecting wiring using conduit and NM cable, including flexible conduit connectors.

Figure 6: Power Block Wiring

Diagram shows the power block connections with L1, L2, and Ground, indicating hot wires.

WARNING: It is advised that at the start of each heater season, the power should be turned off at the circuit breaker and the L1 & L2 lug screws checked for tightness and proper torque. The heater should be cleaned and checked for mechanical and electrical integrity. See SPECIFICATION and NEC / local codes.

OPERATING

WARNING: The heater must be properly installed before use.

Control Panel

Diagram of the control panel with numbered components:

1. Power Indicator
2. Power Button
3. Temperature + Button
4. Temperature - Button
5. Timer Button
6. °F/°C Switch
7. Display Screen
8. °F Indicator
9. °C Indicator
10. Timer Indicator
11. WiFi Indicator

When the heater is connected to power, it emits a beep sound and the power indicator lights up.

Power Button

• Press this button to turn on the heater. The heater will emit two beeps, and the display screen will show the ambient temperature.
• The default temperature setting is 80°F / 27°C. If the ambient temperature is below the set temperature, the heating function will activate, and the fan motor will turn on after 5 seconds.
• Press the Power Button to turn off the heater. The fan motor will continue to run for 60 seconds to blow out any remaining heat, and the screen will display a countdown.

Temperature + & Temperature - Button

• Press the Temp + or Temp - button to adjust the temperature setting between 45°F and 95°F (7°C and 35°C). Refer to the table for detailed temperature setting instructions.
• When setting the temperature, the screen will display the set temperature. Once the temperature is set, the screen will flash for 5 seconds before returning to display the ambient temperature.

NOTE: The heating function activates only if the set temperature is higher than the ambient temperature.

Timer Button

• In operating mode: Controls the duration the heater will run before turning off.
• In standby mode: Sets the time for the heater to turn on.
• Press the Timer button to activate the timer function; the timer indicator will light up. Press again to cycle through different timer settings. Refer to the table for detailed timer-setting instructions.

• When setting the timer, the screen will display the set time. After the time is set, the screen will flash for 5 seconds before returning to display the ambient temperature, and the timer indicator will remain lit.
• In standby mode: As the countdown reaches 1 hour, it will display minutes in descending order (e.g., 59--58--57... 02...01) until the heater turns on.

NOTE: The timer function should not be used as an excuse to leave the heater unattended.

°F / °C Switch Button

• Press this button to switch between Fahrenheit (°F) and Celsius (°C). The appropriate °F or °C indicator will light up based on your selection.

Display Screen

• Displays information about the settings you are using.
• After adjusting the settings, the screen will return to display the ambient temperature without any action in 5 seconds.

Automatic Shutoff

• When the desired temperature is reached, the heater will automatically stop heating.

NOTE: The heater will cycle on and off to maintain the set temperature.

Remote Control

The remote control can be used up to 19.7 feet (6 meters) away from the heater, so long as there are no obstructions between the remote control and the heater. The remote can control all the settings as the control panel does.

Diagram of the remote control showing buttons for Power, Temperature +/-, Timer, and °F/°C Switch.

Remote Control Batteries

Press and slide the battery cover on the rear of the remote and remove the cover. Insert two new AAA 1.5V batteries into the battery compartment. Ensure that the polarity is correct. Batteries are not included in the package due to safety during transportation.

NOTE: Do not mix old and new batteries together in the remote. Do not mix alkaline, standard (carbon-zinc), or rechargeable (NiCad, NiMh, etc.) batteries together.

DISPOSAL OF USED BATTERIES

Battery may contain hazardous substances which could endanger the environment and human health. This symbol ? marked on the battery and or packaging indicates that used battery shall not be treated as municipal waste. Batteries should be disposed of at an appropriate collection point for recycling. By ensuring the used batteries are disposed of correctly, you will help prevent potential negative consequences for the environment and human health. The recycling of materials will help to conserve natural resources. For more information about the recycling of used batteries, please contact your local municipality waste disposal service.

FCC WARNING

15.19 Labeling requirements.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

15.21 Information to user.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

15.105 Information to the user.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC RF Radiation Exposure Statement:

1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.

IC Warning

This device complies with Industry Canada's licence-exempt RSSs. Operation is subject to the following two conditions: (1)This device may not cause interference; (2)This device must accept any interference, including interference that may cause undesired operation of the device.

The information listed above provides the user with information needed to make him or her aware of a RF exposure, and what to do to assure that this radio operates within the FCC exposure limits of this radio.

The device complies with RF specifications when the device used at 20cm from the body. Third-party belt-clips, holsters, and similar accessories used by this device should not contain any metallic components. Body-worn accessories that do not meet these requirements may not comply with RF exposure requirements and should be avoided. Use only the supplied or an approved antenna.

CLEANING & MAINTENANCE

Cleaning and user maintenance shall not be made by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge unless they have been given strict supervision or instruction concerning the use of the appliance by a person responsible for their safety.

Before cleaning, make sure the heater is OFF and has been disconnected from the power at the circuit breaker and that the heating element of the heater is cool.

• DO NOT disassemble the heater to clean it.
• Use a vacuum or duster to remove dust and dirt from the heater and vent areas.
• Clean with a soft, damp cloth and buff with a dry cloth to maintain the luster of this product.
• NEVER use abrasive cleaners, liquid sprays, or any cleaner that could scratch the surface of the appliance.
• During summer or at other times when the appliance is not in use, disconnect the power supply, and cover the whole appliance with a dust cloth. Moreover, keep the appliance in a dry and cool place.
• All other servicing should be performed by qualified service personnel. DO NOT try to repair the heater yourself.
• Always demand original spare parts for repairs.

TROUBLESHOOTING

WARRANTY INFORMATION

This 1-year limited warranty is extended to the original purchaser of this product and warrants against any defect in materials and workmanship under normal use and conditions, for a period of one year from the date of the original purchase, subject to the conditions and limitations outlined below.

This warranty is non-transferable to any subsequent owner of the product regardless of whether the product is transferred during the specified term of the warranty.

THIS LIMITED WARRANTY IS GIVEN TO THE PURCHASER IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OF FITNESS FOR A PARTICULAR PURPOSE.

What is covered?

• TURBRO's warranty extends only to products purchased from authorized sellers that are subject to TURBRO's quality controls and have agreed to follow its quality controls.
• This warranty is limited to the repair or replacement of part(s) proved to be defective in material or workmanship after said defect is confirmed by the manufacturer's inspection.
• The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).

UPON THE EXPIRATION OF THIS WARRANTY, ALL SUCH LIABILITY WILL TERMINATE. NO OTHER WARRANTIES ARE EXPRESSED OR IMPLIED ANYMORE.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

What is not covered?

• Damage or losses caused by any alterations or unauthorized repair made to the product by the owner.
• Damage or losses caused by accident, neglectful operation, misuse, abuse, or use contrary to the user manual and safety guidelines.
• Damage or losses occurring during commercial use, rental use, or any use for which the product is not intended.
• Damage or losses caused by improper or inadequate maintenance.
• Failure to perform general maintenance (including cleaning).
• Use of non-standard parts or accessories.
• Natural depreciation and normal wear and tear.

TURBRO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you.

How to request warranty services?

To obtain the benefit of this warranty please leave a message online (www.turbro.com/contact), or send an email to support@turbro.com.

To express our gratitude to you for choosing us, we are giving you a 1-year warranty extension to the original 1-year manufacturer's limited warranty, extending the coverage period to two years in total.

• Complete the registration of your new product at https://www.turbro.com/warranty within 90 days from the date of package delivery (inclusive of the 90th day).
• Any registration beyond this stipulated period will be deemed invalid.
• The ultimate interpretation of the terms and conditions related to the extended warranty service rests solely with TURBRO.

If you discover that your product is defective within the specified warranty period, please contact our Customer Support via support@turbro.com.

• Order ID and invoice, or bill of sale should be provided. Such payment records must be kept to verify the purchase date and establish a warranty period.
• Model and issue description should be provided in detail, preferably with pictures and videos.
• DO NOT dispose of your product before contacting us.
• DO NOT return the product unless instructed by our customer service.
• The original carton should be kept in case of warranty return of the unit.

What will TURBRO do?

• Replace certain parts.
• Replace the item.
• Refund the item under certain circumstances.

In no event shall liability exceed the purchase price paid by the original purchaser of the product.

Any instructions or warranty included in this manual may be subject to change without notice. For the most up-to-date instructions and warranty information, please contact us via support@turbro.com.