Reolink Quick Start Guide

What's in the Box

• ? Camera
• ? Waterproof Lid
• ? Pack of Screws
• ? 1M Ethernet Cable
• ? Mounting Template
• ? Reset Needle
• ? Quick Start Guide
• ?️ Surveillance Sticker

NOTE: Quantity of accessories varies with the camera model you purchase.

Camera Introduction

This section details the components of the PoE camera.

• PoE Camera: The main unit.
• Mount: For attaching the camera.
• Built-in Mic: For audio capture.
• 3000K Warm Lights: Integrated warm lighting.
• Lens: The optical component for capturing images.
• IR LEDs: Infrared LEDs for night vision.
• Daylight Sensor: Detects ambient light levels.
• Waterproof Lid: Protects internal components.
• Power Port: For power connection.
• Network Cable: For data connection.

microSD Card Slot

To access the microSD card slot, loosen the screws with a screwdriver (not included). Insert the microSD card with its contact pins facing upward into the slot.

Reset Button

Press and hold the reset button for 5 seconds with a pin to restore factory settings.

Speaker

Integrated speaker for audio output.

Connection Diagram

Follow these steps for initial setup:

1. Connect the camera to a PoE injector using an Ethernet cable.
2. Use the power adapter to power on the PoE injector and connect it to your router.

NOTE: You can power the camera with a PoE switch, PoE injector, Reolink PoE NVR, or a DC 12V power adapter (not included in the package).

Set up the Camera

Download and launch the Reolink App or Client software, and follow the on-screen instructions to finish initial setup.

On Smartphone

Scan the QR code to download the Reolink App.

[App Store] [Google Play]

On PC

NOTE: If you are connecting the PoE camera to a Reolink PoE NVR, please set up the camera via the NVR interface.

Mount the Camera

Installation Tips

• Do not face the camera towards any light sources.
• Do not remove the protective film from the dome cover until the installation is complete.
• Avoid pointing the camera towards a glass window to prevent glare from infrared LEDs, ambient lights, or status lights, which can cause poor image quality.
• Place the camera in a well-lit area, ensuring consistent lighting conditions for both the camera and the subject for optimal image quality.
• Clean the dome cover with a soft cloth periodically for better image quality.
• Ensure power ports are protected from water, moisture, dirt, and other elements.
• The camera has an IP waterproof rating, allowing it to function in rain and snow, but it is not designed for underwater use.
• Do not install the camera where rain or snow can directly hit the lens.

Install the Camera

1. Place the mounting template on the ceiling and drill holes at the indicated locations. Insert drywall anchors if needed.
2. Unscrew the dome cover from the camera base using a hex key. NOTE: Keep the protective film on the dome cover until installation is complete.
3. Screw the camera base to the ceiling.
4. Adjust the camera's viewing angle as needed.
5. Align the arrows on the camera base, module, and top according to the diagram.
6. Attach the dome cover to the camera base by tightening the screws.

Troubleshooting

Camera is not Powering on

If your camera is not powering on, try the following solutions:

• Ensure your camera is properly powered. The PoE camera should be powered by a PoE switch/injector, a Reolink NVR, or a 12V power adapter.
• If the camera is connected to a PoE device, try connecting it to another PoE port.
• Try using a different Ethernet cable.

Picture is not Clear

If the picture from the camera is not clear, try the following solutions:

• Check the camera dome cover for dirt, dust, or spiderwebs. Clean it with a soft, clean cloth. Use the included dust-absorber if available.
• Point the camera towards a well-lit area, as lighting conditions significantly affect image quality.
• Upgrade your camera's firmware to the latest version.
• Restore the camera to factory settings and check again.

Specification

• Operating Temperature: -10°C to +55°C (14°F to 131°F)
• Size: 117x 86mm
• Weight: 570g

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

ISED Compliance Statements

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Simplified EU Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of EMC Directive 2014/30/EU and LVD 2014/35/EU.

Correct Disposal of This Product

This marking ♻️ indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy. Keep out of reach of children.