Overview
This Technical Service Bulletin (TSB) details Hyundai's policy regarding automatic transmission (ATM) warranty repairs. It supersedes previous bulletins and includes updates for new models. The policy covers in-dealership repairs for both new (OEM) and remanufactured automatic transmissions.
Key Procedures and Guidelines
- Specific components for repair are outlined, with a directive DO NOT REPLACE THE TRANSMISSION unless absolutely necessary and approved.
- All transmission replacements require prior approval through WebDCS, including a PA Request.
- Second and subsequent ATM replacements on the same VIN necessitate Techline review and a Case Number.
- Parts information is available in the Parts Catalog, and warranty information states that normal warranty applies.
- Detailed service procedures are provided for various 8-speed and 6-speed ATM models, including specific vehicle applications and parts requiring replacement, along with their corresponding Part Numbers (PNC) and references to relevant TSBs or shop manuals.
- Special Service Tools, such as the Hyundai Transmission Cooler Flush, are required for certain procedures.
- Technicians must follow diagnostic flow charts and complete the ATM Core Return Worksheet accurately for credit.
- Proper procedures for draining ATF, flushing the cooler and hoses, and installing the new transmission are detailed.
- Guidelines for returning the old ATM and torque converter to the remanufacturing center are provided, emphasizing the importance of complete documentation to avoid chargebacks.
Important Notices
- Ensure all required fields on the ATM Core Return Worksheet are completed to receive full core credit.
- Failure to follow procedures may result in a reduction of core credit or warranty claim chargebacks.
- The Parts Department is responsible for ensuring over-the-counter transaxles meet specified requirements, including the completion of the ATM Core Return Worksheet and proper flushing of the ATM oil cooler.