Technical Service Pointer

For Immediate Attention of Your Service Department

Technical Service Pointer #: W11766193 Rev B

Action Required: Mandatory

Release Date: March, 2025

Category: Laundry

Brands Affected

Top Load Washer and Stacked Laundry

F3E1 Pressure Sensor Error or Drain Pump Running Continuously

S Code: S153EB

Effective Dates: 2/12/2025 - 12/31/2025

Scope: Parts and Labor

Models

Top Load Washers

Stacked Laundry

*denotes engineering digit

Serial Numbers

Top Load Washers: CC01xxxxx - CD05xxxxx

Stacked Laundry: MC01xxxxx - MD05xxxxx

This notification is a Service Notice only. This is not a Recall.

Online Resources

ALL POINTERS ONLINE: https://www.servicematters.com/

To receive pointers by email, or to edit or delete a current email address, go to https://www.servicebench.com/

Possible Concern

F3E1 error code (pressure sensor failure); drain pump continuously running.

Potential Causes

Correction

F3E1 Fault is displayed when the Main Control detects an out-of-range pressure signal.

Note: Whirlpool will pay for repair parts and labor to perform the listed repairs on specified models within the qualifying serial range. Charge the repair parts and labor related to this repair to Special Project S153EB.

Models: NTW4516FW, NTW4519JW, WTW4655JW, WTW4850HW, WTW4950HW, WTW4955HW, WET4027HW, WETLV27HW, WGTLV27HW, YWET4027HW, WTW4816FW, WTW4855HW, WTW4957PW, WGT402PW, NTW4516FW Top Load Washer and Stacked Laundry, NTW4516FW, Top Load Washer and Stacked Laundry, Washer and Stacked Laundry, Stacked Laundry

File Info : application/pdf, 6 Pages, 428.51KB

PDF preview unavailable. Download the PDF instead.

service-pointer-w11766193-revb

References

Related Documents

Preview Whirlpool, Maytag, and Inglis Washer and Dryer Product Listings
A comprehensive list of Whirlpool, Maytag, and Inglis front load washers, top load washers, electric stacked laundry units, and gas stacked laundry units, including model numbers.
Preview Whirlpool Top Load HE Washer 30-Day Wash Performance Limited Money Back Guarantee
Information regarding the Whirlpool 30-Day Wash Performance Limited Money Back Guarantee for qualifying Top Load HE Washer models purchased between January 1, 2021, and December 31, 2021. Details on eligible models, how to redeem the offer, and terms and conditions.
Preview Top Load Washer Owner's Manual
This manual provides comprehensive instructions for the installation, operation, maintenance, and safety of a top-load washer. It includes detailed steps for setup, troubleshooting, and cleaning to ensure optimal performance and longevity of the appliance.
Preview Whirlpool WTW4957PW 3.8-3.9 Cu. Ft. Top Load Washer with Removable Agitator - Specifications and Features
Detailed specifications and features for the Whirlpool WTW4957PW, a 3.8-3.9 cu. ft. top load washing machine with a removable agitator. Includes information on controls, dimensions, key features, certifications, and electrical requirements.
Preview Whirlpool Top Load Washer Quick Start Guide
A concise guide to operating your Whirlpool top-load washer, including cycle selection, loading instructions, and detergent usage. Learn how to use the various settings for optimal fabric care.
Preview Whirlpool Washer Safety and Installation Guide
Comprehensive safety and installation instructions for Whirlpool washers, covering essential precautions, grounding, electrical requirements, and maintenance tips for safe and optimal operation.
Preview Whirlpool Top Load Washer F2 E4 Error Code Troubleshooting Guide
Learn how to resolve the F2 E4 error code on your Whirlpool top load washing machine with this informational guide. Access the video explanation for detailed troubleshooting steps.
Preview Whirlpool High-Efficiency Top Load Washer User Manual
This manual provides comprehensive instructions for the safe use, care, and maintenance of your Whirlpool high-efficiency top-load washer. Learn about cycle selection, operation, troubleshooting, and warranty information.