VIVO MOUNT-E-FD70S/-W Remote & Mobile App Instruction Manual

Remote Control Instructions

Setting Up & Pairing the Remote

Install two AAA batteries (not included) in the remote. Plug the mount in. You will hear one beep, which indicates the mount and remote are ready for use.

NOTE: The mount relies on gravity for correct operation and will only operate when in the correct orientation. The mount will not operate while resting on a table or other surface.

Button Functions

USING ARROW KEYS

Press any arrow key once to begin movement, then press OK to STOP movement. For example, press ▼ once for mount to begin tilting downward, then press OK once for movement to stop. When swiveling left or right, press the OK and the mount to return to the default position.

USING MEMORY FUNCTIONS

Use the arrow buttons to set your desired TV position. Then press and hold any of the Memory Buttons (mem1, mem2) for 2 seconds. The mount will beep once to indicate that the location has been saved. To return to a preset, simply press the accompanying recall button. For example, to return to Memory Setting 1, press 1.

Replacing the Remote:

If the original remote has been lost, please contact VIVO for a new one.

To pair the replacement remote with the mount:

1. Use a thin tool (such as a paperclip) to press the small button on the left side of the mount. The mount will beep once.
2. Press the SET button on the replacement remote. The mount will beep repeatedly for 10 seconds to indicate that the remote is being programmed to the mount. When the beeping has stopped, the mount will be ready for operation.

Pairing Remote to Multiple Units

The included remote may be paired to multiple units, allowing all installed mounts to be controlled simultaneously. Follow the steps outlined above in "Replacing the Remote Control" for each mount to pair to a single remote.

To remove a mount from the remote, press and hold the Remote Control Pairing Button on the mount for 5 seconds to unpair and clean all prior data. The mount will beep twice to confirm successful unpairing and data removal.

To change each unit back to using individual remotes, repeat the programming steps using the individual remotes for each.

Reset Mount

If the TV ceiling mount operates abnormally, it may be necessary to perform a reset of the mount. To reset the TV ceiling mount, unplug the mount from power for 10 seconds and plug back in. Hold the OK button for 6 seconds; the mount will go up and down to the lowest position and then it will turn left and right. When the process has finished, it return to the middle default position.

Troubleshooting

Mobile App Instructions

Setting Up & Creating Account

1. TURN ON WIFI

Before you begin, ensure that Wifi is switched on your phone.

2. CREATE ACCOUNT

Open Tuya Smart App and select Sign-Up from start screen. Follow on screen prompts. Only one Tuya Smart account can be synced to mount at one time.

Pairing App to Mount

1. ADD DEVICE

Tap Add Device or the + icon in upper right corner to begin device pairing.

2. DISCOVERING DEVICES

Screen will begin searching for nearby devices. Tap Add next to Discovering Devices when it appears.

3. MOTORIZED TV SOLUTION

Your TV Mount will show under Add Device as Motorized TV Solution. Select this device and tap + to continue.

4. CONNECT TO WIFI

Select your Wifi from available list and enter password to enable mount access.

5. CONNECTION SCREEN

If Wifi connection was successful, connection to your TV mount will begin. Please allow 10-60 seconds for connection process to be completed.

6. DEVICE ADDED SUCCESSFULLY

Once connection is made, a confirmation screen will show. From here, you can tap the icon to change the name of your TV mount, if desired.

7. MOUNT ADDED

Mount has been added successfully. Click on mount name to activate controls.

Unpairing Mount from App

From the Home screen, locate your TV mount, then long press to open device options. Select Remove Device at the bottom of the screen to unpair the mount from your app. OR press SET on the remote for 5 seconds. A beep is sound signaling the mount is disconnected from the app.

Syncing Other Mobile Devices

To allow other mobile devices to control the TV mount, you will need to first create Home in the app and then invite other users to your Home.

1. HOME MANGEMENT

Select the Home icon to navigate to the Home screen. Tap Home Management.

2. CREATE A HOME

Tap Create A Home to proceed.

3. SET UP HOME

Complete required information to set up a HOME and tap SAVE to continue. Please note: The Home Name has a 25 character limit.

4. HOME

Return to Home Management screen and tap the Home you just created.

5. INVITE OTHER MEMBERS

Tap Add Member and choose an invitation method. New users will receive link to download Tuya Smart app with an invitation code to join your Home. Users will need to download app and create an account to proceed.

6. JOINING A HOME

Once app is installed and registered, new user will tap the ME icon on the bottom left. From that screen, tap Home Management and then Join a Home.

7. ENTER INVITATION CODE

Enter the code that was received with the invitation and tap + to continue.

8. HOME ADDED

The new Home will now show under Home Management.

9. CHANGING HOME SCREEN

Select the Home icon to navigate to the Home screen. Tap the + next to My Home... at the top of the screen.

10. SELECT NEW HOME

From dropdown, select the name of the new home you were invited to. Please note: You may be asked to allow Wifi permissions.

11. DEVICE ADDED

New home screen will now show mount. Click on mount name to activate controls.

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