Technical Journal

Reference Number: TJ 35511.1.0

Issuing Department: Technical Service

Car Market: United States and Canada

Partner: 3 US 7510 Volvo Car USA

Function Group: 3644

Function Description: Housing for direction indicator switch

Issue Date: 2021-01-07

Status Date: 2021-01-11

"Right first time in Time"

Description

If a creaking or ticking noise is heard from the Steering Wheel Module (SWM) area when turning the steering wheel, follow the advice under Service.

Customer Symptom Codes (CSC)

CodeDescription
H3Steering wheel/Squeak/rattle/Steering column/wheel
H4Steering/Unusual noise/Unsure when/at all times
X8Steering/Unusual noise/At full turn

Vehicle Type Information

TypeEng DescSalesBodyGearSteerModel YearPlantChassis rangeStruc Week Range
2242019-9999-201835-999952
2252020-9999-201817-999952
2272020-9999-201846-999952
2342017-2017-201617-999952
2352017-9999-201624-999952
2362017-9999-201646-999952
2382017-9999-201646-999952
2462018-9999-201817-999952
2562016-9999-201505-999952
5362018-9999-201746-999952

Service Instructions

Follow instructions for SPA platform according to attachment TJI-519196-1_1_0_en-US and for CMA platform according to attachment TJI-519196-2_1_0_en-US.

Warranty Claim Information

To get a warranty claim accepted for a job described in this TJ, please use the following data:

VST OP Number: 98751-2

VST Operation NumberDescription
98751-2Steering wheel module adjust acc

Vehicle Report

If the service solution described in this TJ has no effect, please submit a Vehicle Report. Use concern area "Vehicle Report" and sub concern area "Support not needed". Use function group 3644.

Attachments

This TJ has two attachments. To view them, continue to the next page.

TJ Instruction VCC-519196-1

Affected Vehicles

Model YearModel
2019, 2020S60 (19-)
2017, 2018, 2019, 2020S90 (17-)
2017, 2018, 2019, 2020S90L
2019, 2020V60 (19-)
2019, 2020V60 Cross Country (19-)
2017, 2018, 2019, 2020V90 (17-)
2017, 2018, 2019, 2020V90 Cross Country
2018, 2019, 2020XC60 (18-)
2016, 2017, 2018, 2019, 2020XC90 (16-)

Materials

MaterialsQty.Part No.Notes
Anti-squeak tape1.01161842

Color Symbols Explanation

A color chart displays the importance of different colors used in the method steps:

Removal

Remove airbag driver's side. Refer to: Removal, replacement and installation, Section 8 - Body and interior, Section 88 - Interior equipment, Section 884 - seat belt and other restraining systems.

Step 1: Turn the steering wheel into neutral position. Image shows two views of the steering wheel. The left view, marked with a red cross [❌], depicts an incorrect steering wheel position. The right view shows the steering wheel correctly aligned with the vehicle's front wheels pointing straight ahead.

Step 2: Disconnect the connectors. Image displays the steering wheel hub area with yellow wiring harnesses connected to purple electrical connectors. Black arrows point to the connectors, indicating where to disconnect them.

Step 3: Loosen the screws and remove the marked part. Image shows the steering wheel hub with a central bolt highlighted in purple. Arrows indicate the bolt. An inset diagram shows a 15mm socket. The instruction is to loosen the screws and remove the marked part.

Step 4: Apply anti-squeak tape. A blue rectangular strip, labeled with dimensions 50mm [↔️ 50mm] and 15mm [↕️ 15mm], represents the anti-squeak tape. A 'X2' symbol indicates two pieces are required. A pair of scissors [✂️] is also shown.

Step 5: Fit component as illustrated. Images illustrate the correct fitting of steering wheel module components. Blue highlighted areas indicate insertion points or alignment guides. Arrows show the direction of movement or connection. A caution advises to ensure the component is fitted as illustrated.

Installation

Step 1: Install the marked components. Image shows the steering wheel hub with a central bolt highlighted in purple. An inset diagram shows a 15mm socket. The instruction is to install the screw.

Torque Specification: Steering wheel to steering column (center screw): 60 Nm.

Fit driver's side airbag. Refer to: Removal, replacement and installation, Section 8 - Body and interior, Section 88 - Interior equipment, Section 884 - seat belt and other restraining systems.

TJ Instruction VCC-519196-2

Affected Vehicles

Model YearModel
2018, 2019, 2020XC40

Materials

MaterialsQty.Part No.Notes
Anti-squeak tape1.01161842

Color Symbols Explanation

A color chart displays the importance of different colors used in the method steps:

Removal

Remove airbag driver's side. Refer to: Removal, replacement and installation, Section 8 - Body and interior, Section 88 - Interior equipment, Section 884 - seat belt and other restraining systems.

Step 1: Disconnect the connectors. Image displays the steering wheel hub area with yellow wiring harnesses connected to purple electrical connectors. Black arrows point to the connectors, indicating where to disconnect them.

Step 2: Loosen the screws and remove the marked part. Image shows the steering wheel hub with a central bolt highlighted in purple. Arrows indicate the bolt. An inset diagram shows a 15mm socket. The instruction is to loosen the screws and remove the marked part.

Step 3: Orientation view. Image shows a close-up of the steering column area after the steering wheel has been removed, providing an orientation reference.

Step 4: Apply anti-squeak tape. A blue rectangular strip, labeled with dimensions 50mm [↔️ 50mm] and 15mm [↕️ 15mm], represents the anti-squeak tape. A 'X2' symbol indicates two pieces are required. A pair of scissors [✂️] is also shown.

Step 5: Fit component as illustrated. Images illustrate the correct fitting of steering wheel module components. Blue highlighted areas indicate insertion points or alignment guides. Arrows show the direction of movement or connection. A caution advises to ensure the component is fitted as illustrated.

Installation

Step 1: Fit component as illustrated. Images illustrate the correct fitting of steering wheel module components. Blue highlighted areas indicate insertion points or alignment guides. Arrows show the direction of movement or connection. A caution advises to ensure the component is fitted as illustrated.

Notes: Make sure that the road wheels are in the straight-ahead position. The markings must be opposite each other.

Step 2: Install the screw. Image shows the steering wheel hub with a central bolt highlighted in purple. An inset diagram shows a 15mm socket. The instruction is to install the screw.

Torque Specification: Steering wheel to steering column (center screw): 60 Nm.

Fit driver's side airbag. Refer to: Removal, replacement and installation, Section 8 - Body and interior, Section 88 - Interior equipment, Section 884 - seat belt and other restraining systems.

Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing a minimum of 50% wastepaper and 10% post-consumer waste. © 2021 VOLVO CAR USA, LLC

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