NVR Network Hardening Guide
06.2025 V1.2
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Contents
1. Introduction 2. Definition of Security Levels 3. Default Level 4. Protective Level 5. Secure Level 6. Very Secure Level
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Revision History
Version Revision Date
Revision Details
V1.0 July. 24th 2020 V1.0 Released
V1.1 May. 24 th2023 Modify the web viewer UI for each feature
V1.2 June. 25 th2025 Modify default level hardening feature
Note
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1. Introduction
In the video surveillance market, a paradox is emerging that network surveillance devices developed to protect customers' property and personal information in recent years are used as a means of seizing personal information. Network surveillance device processes and manages video data that can be used as sensitive personal information. Since it is based on the network, remote access is possible from anywhere in the world where the network is connected. Because of this nature, network surveillance device is subject to ongoing cyber-attacks.
Hanwha Vision has been continuously making efforts to strengthen cyber security with a careful consideration of customers' property and personal information. We hope that this guide will help you understand and safely use the security features implemented in Hanwha Vision product.
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2. Definition of Security Levels
This guide defines cyber security levels according to the following criteria, each level assuming the previous level is achieved.
· The default level is the level of security that users can achieve with the functionality provided by the device, without any extra settings.
· The protective level means the level of security that can be achieved with the default settings that initial purchased products have or in the state immediately after the factory initialization.
· The secure level is a level of security that user can achieve by disabling unnecessary features or services that product provided.
· The very secure level means the level of security that can be achieved by combining the security features provided by products with additional external security solutions.
< Table 1 >
Security Level
Hardening features & activity for cyber security
Default Level
Protective Level
Force complex password settings Remove initial password Input limit for consecutive password failures Remote service (Telnet, SSH) not used Encrypt preference information Firmware encryption and secure update Watermarking and encryption of extracted video formats Keep log on initialization HTML5 streaming based NonPlug-in web viewer Authentication Information Encryption Individual device authentication (device authentication) Performing factory reset Disable unused multicast Disable unused DDNS Disable unused SNMP Disable audio function
Initial Setting
Default Default Default Default Default Default Default Default Default Default Default
Disable
Off Disable unused
Recommended Setting
-
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2. Definition of Security Levels
Security Level
Hardening features & activity for cyber security
Initial Setting
Recommended Setting
Check if the latest version of firmware is used
-
-
Updating to the latest version of firmware
-
-
Setting the correct date / time
Initial value
Change
Secure Level
Using a secure communication protocol (HTTP)
Using a secure communication protocol (RTSP)
HTTPS (using private certificate)
HTTPS (using public certificate)
Changing the default port
IP filtering
Using SNMP securely
Changing
the
administrator
HTTP+HTTPS HTTPS+Wisenet/ONVIF
HTTP HTTP Initial value Not set Not set
-
HTTPS HTTPS+RTSP HTTPS(using private certificate) HTTPS((using public certificate)
Change Set
SNMP v3 Change/Set
account/creating additional user accounts
Restriction settings
-
Set
Check the log
-
-
Very Secure 802.1 X Certificate-based access control
Not use
Use
Level
· If the initial setting value is set to 'Default', it means that it is provided as default, not as a user-
selectable option. If it is a dash, it means that there is no user-selectable option and it is the
activity to check / execute.
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3. Default Level
Hanwha Vision develops products to ensure safety from cyber security threats even with basic functions and initial settings.
< Table 2>
Security Policy
Password policy
Access control
Remote access control security Security of setting information backup
Firmware security
Protect extracted video
Log protection HTML5 streaming
standard Authentication
Information Encryption Individual device authentication
Features for Cyber Security
Brief Description
Force complex password settings
Character input request with password complexity of at least 8 characters (2 or 3 types)
No initial password
Password setting when logging in to the initial access UI (Including Install Wizard)
Restriction of input when consecutive password input fails
Block password input attacks from unauthorized persons when logging in to the web UI
Remote service (Telnet, SSH) not used
Remove all services that can access the system remotely
Encrypt preference information
Protect backed up configuration information
Prevent exposure and analysis of important
information of firmware Firmware encryption and secure update
Prevent forgery of firmware and injection of
malicious code
Guaranteed confidentiality and integrity of Watermarking and encryption of
extracted video format and source extracted video formats
authentication
Keep log on initialization
Protection against malicious log deletion from intruders
HTML5 streaming based NonPlug-in Provide optimal video service without Plug-in
web viewer
(ActiveX, Silverlight, NPAPI)
Encrypted authentication information Protect Sensitive information
stored on the device
Device and mutual authentication (server Reliable device identification during encrypted
authentication / client authentication)
communication using device certificates
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3. Default Level
3.1. Forced complex password setting
Hanwha Vision products require min. 8 character password. Depending on the length of the password, three (8 to 9 characters) or two (10 or more) combination of letters (upper/lower case, numbers and special characters). Up to 15 characters for NVR/DVR/IP camera and up to 31 characters for VMS. This enforcement helps to reduce the possibility of unauthorized password hijacking by preventing the weak password setting due to user's carelessness.
3.2. No initial password
If a user uses the initial password or can not change the manufacture's default password, it could cause a serious security vulnerability that would allow unauthorized access. To prevent any security vulnerability that may occur due to user's mistake, all Hanwha Vision products have no initial password and designed to set user's own password when accessing the UI of the product for the first time.
3.3. Input limit for consecutive password failures
Hackers systematically check all possible passwords and passphrases until the correct one is found. If this attack is allowed, the password will out some time. Hanwha Vision devices block brute-force attack by not allowing 5 times or more login attempt within 30 seconds to improve its security. Also, existing connection of authorized user's is maintained to prevent denial-of-service while password input is blocked.
3.4. Remote service (Telnet, SSH) not used
Daemons that support remote services such as Telnet on a network device can give manufacturers the advantage of conveniently providing A / S to their customers, but if there are manufacturers with hackers or malicious intentions, It can be a factor that can cause dangerous security incidents. Accordingly, Hanwha Vision 's products gave up the convenience of A / S and adopted a policy to boldly eliminate these risks to improve the security level.
3.5. Preference information encryption
If you use the Back up(Export) function, you can download the file containing the current device's environment setting information to your PC, and restore the backed up environment setting information through the Import function.
If you use these functions, you can set the same environment for all devices with the same model name with only one device setting. Since the file containing the backed up configuration information contains important information of the user's device environment, Hanwha Vision stores the configuration information using a secure encryption algorithm when back up.
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3. Default Level
3.6. Firmware encryption and secure update
Hanwha Vision's products provide encrypted firmware through the homepage of Hanwha Vision when providing firmware for adding functions / improving bugs and updating security. In addition, when the firmware is updated, the forged firmware is identified and the integrity can be verified and the update can be completed after verifying the integrity. This prevents hackers from analyzing important information contained in the firmware, and after injecting malicious code through forgery of the firmware, it can take control of the device and prevent it from being used as another attacking bot. The firmware contains a lot of important information that can be exploited by hackers. Hanwha Vision's products distribute firmware with confidentiality and integrity for the security and secure update of these firmware.
3.7. Watermarking and encryption of extracted video formats
Video files extracted in SEC file format using Hanwha Vision's NVR cannot be opened with general playback/editing software. This prevents indiscriminate exposure of the video, and also enables detection of video tampering by applying watermarking. By default, the player required for playback is automatically extracted from the SEC file, so there is no need to install a separate player, and the user can simply play the video file by double-clicking the SEC file. In addition, the SEC file format can check whether the video file has been tampered with for legal evidence or privacy purposes and ensure confidentiality.
< Table 3 > Device
NVR
Extraction location
Set
Webviewer
Backup file format NVR SEC AVI
Watermarking/ Encryption
X
O
X
Digital Signature
X X X
Player
Only playable on set Backup viewer
general video player
· Setup(NVR SET) : Search Select Export Enter channel/time information Device settings Set storage type (SEC) Check password checkbox Set password
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3. Default Level
3.8. Maintained logs after factory reset
It is very important for network or security administrators to check the log to analyze the intrusion path or to understand the incident when someone intrudes or attempts to break into a network device. However, because intruders are aware of the logs of these network devices, they want to delete logs so that they do not leave their marks or traces. Hanwha Vision's product is developed to retain log files from being erased by device initialization (factory reset) to prevent such malicious intent.
3.9. HTML5 non plug-in web viewer
Most video surveillance devices provide web viewer video streaming service using the plug-in (ActiveX, Silverlight, NPAPI) installed into a web browser. However, such plug-in have high possibility of security vulnerabilities and exposures. Recently, malicious code infections are frequently caused by the security vulnerabilities in effect. As a result, the most of browsers have blocked plug-in installation and execution, and standardization is underway to provide services through HTML5 (HTML latest standards), which can provide media service without plug-in.
In response to this trend and security requirements, Hanwha Vision has strengthened security and user convenience by providing HTML5 web viewer service that can provide optimal video service without plug-in.
3.10. Authentication Information Encryption
Hanwha Vision products provide various network functions such as Web Login, DDNS, FTP, SMTP, and SNMP for user convenience. For security, authentication is required to use these functions. If sensitive information used in authentication such as an ID and password is leaked, an attacker could use the NVR's functions at will. It's important to protect this sensitive information, and Hanwha Vision products use an encryption algorithm to store it safely on the device. This encryption technology protects the content of the sensitive information even if it's leaked due to an unexpected incident.
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3. Default Level
3.11. Individual device authentication
(Device/mutual authentication (server authentication/client authentication)) The network devices provided by Hanwha Vision are equipped with device identification and mutual authentication functions using device certificates during encrypted communication. This allows you to verify whether the device is a trusted device manufactured by Hanwha Vision and enhances security by preventing hackers from arbitrarily overhearing or manipulating security communications through man-in-the-middle attacks. In other words, when connected to a camera manufactured by Hanwha Vision, the storage device performs encrypted communication with the camera and verifies the device as a trusted device as follows. · device authentication(NVR) Available in sets
: After connecting the set, check the device certificate icon on the Live screen
In addition, we have distributed/guided the "Hanwha Vision's Private Root CA certificate preinstallation guide" to apply device authentication to web viewer (web browser) connections instead of connections between our devices. The installation guide can be found on our homepage.
- Hanwha Vision Private Root CA Certificate Pre-installation Guide (https://www.hanwhavision.com/ko/support/cybersecurity/)
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4. Protective Level
Hanwha Vision devices are safe for basic security even with the initial settings immediately after purchase or factory reset.
< Table 4>
Security Policy
Service protection
Features for Cyber Security
Factory reset Disable unused multicast Disable unused DDNS Disable unused SNMP Disable unused audio input
Brief Description Initialize existing information stored in the device
Prevent malicious attacks by minimizing services that are initially activated
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4. Protective Level
4.1. Perform Factory Reset
If the device you want to set up is not in the initial state, it is need to perform a factory reset of the device to initialize the device's settings. Hanwha Vision product can achieve the protective level of security with the initial state alone.
· Setup(NVR) 1) System System Management Settings 2) Uncheck User/Camera/Network
(If you check the corresponding function, the setting value of the item is maintained and the system setting is initialized) 3) Initialization button click
4.2 Disabling unused multicast
As a function to specify the use of multicast, you can set the RTSP protocol. The default setting for this service is disabled. If you don't need that service, we recommend keeping it disabled for added security. · Setup(NVR)
1) Setup Network Port Multicast IP Address 2) Maintained Multicast IP Address disable
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4. Protective Level
4.3. Disabling unused DDNS
If your storage device is directly connected to a DHCP-enabled cable modem, xDSL modem, or PPPoE modem, the IP address will change every time you try to connect to your ISP. In this case, the user is not aware of the changed IP address, but by pre-registering the ID of the product through the DDNS function, the user can easily access the changed IP address. In addition, the Quick Connect (UPnP) function is a service that automatically discovers and connects to the device. If you think the DDNS and Quick Connect (UPnP) services are unnecessary, you can uncheck the settings for the service features for added security.
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4. Protective Level
4.4. Disable unused SNMP
Hanwha Vision's devices support SNMP v1, v2c and v3 functions simultaneously. If you think the SNMP service is unnecessary, uncheck the setting of the service function to enhance security.
· Setup(NVR Webviewer) 1) Network SNMP 2) Disable SNMP v1, v2c and v3
4.5. Disable audio function
The audio use function is a function that allows you to input sound into the video. If you feel that the service is unnecessary, you should turn off the service function to enhance security. Since the audio use function can be set individually for each channel recording file, it is necessary to select and disable each recording file that has already been set. · Setup(NVR Webviewer) 1) Setup Record Record Settings 2) After selecting each set recording file, select Disable Audio 3) Click OK button
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5. Secure Level
Hanwha Vision can be attacked from outside if unnecessary services or ports that are not actually used are open, so users can improve security by disabling functions or services that they do not need.
< Table 5 >
Security Policy
-
Access control Service protection
-
Log
Features for Cyber Security
Brief Description
Check and update the latest version firmware
Make sure you are using the latest version of firmware and update if it is a Vulnerable firmware
Setting the correct date / time
Set accurate date and time for log analysis
Protection of personal information and video Using a secure communication protocol(HTTPS)
transmitted and received on the web viewer
Using a secure communication protocol (RTSP) Protection of video transmitted through RTSP
HTTPS (using private certificate)
Secure connection between device and client
HTTPS (using public certificate)
through certificate
Change default port
Preventing web service access attacks through port changes
IP filtering
Prevent access attacks through specific IP access permission/deny
Using SNMP securely
Clear all SNMP initial values for enhanced security
Change the admin account and use it,
Changing the administrator account/ Creating additional user accounts
For frequently used functions, security is enhanced by creating a user account with minimal privileges when
necessary.
Restriction settings
Prevent information disclosure by granting access to functions
Check the log
Analysis of unauthorized access records
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5. Secure Level
5.1. Checking the version of firmware and updating
Through the Hanwha Vision homepage (www.hanwhavision.com), Users can check the latest firmware version of the product. The current firmware version, MAC address, UWA version, and open source notice of the product can be found in the product information as shown in the figure below. To ensure that the firmware version of your product is always up to date and to upgrade the software, download the firmware of your product from Hanwha Vision's website and click the Upgrade button to proceed with the upgrade. · www.hanwhavision.com Product Detail page of product Firmware · Setup(NVR Web viewer)
1) Setup System System management Product Information 2) Check the current S/W version. 3) Offline upgrade Click `Browse' and open the latest firmware 4) Click `Upgrade'
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5. Secure Level
5.2. Setting the correct date & time
Date & Time setup is a precondition for checking the accurate time information of log when analyzing information such as system log from device. It is very important to set correct time of current system. If the current system time is not set properly, the user can set the system time by one of three methods below.
· Setup(NVR Web viewer) 1) Setup System Date/Time/Language 2) Set the time zone for your location, which is based on Universal Time (GMT). (The Use Daylight Saving Time (DST) option appears only when you select a region that uses DST in its time zone, and you select it if it applies. If selected and applied, it will be set to one hour ahead of your region's standard time) 3) Select Edit to set the time to be applied to the system 4) Set the time synchronization 5) Click the OK button for the system time settings
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5. Secure Level
5.3. Using a secure communication protocol (HTTPS)
Hanwha Vision's NVR provides HTTP+HTTPS mode between server and client as the initial setting. Both HTTP/HTTPS apply digest authentication method, so user passwords can be protected during communication, and important information transmitted and received through HTTPS mode is protected by encrypted communication.
5.4. Using a secure communication protocol (RTSP)
In addition to HTTPS mode, video streams transmitted over RTSP must also be secured. Securing video over RTSP requires additional configuration on the client side to tunnel RTSP to HTTPS. For example, if you want to secure video streaming from an IP camera to an NVR with HTTPS, first set the IP camera to HTTPS mode on the IP camera's web viewer, then connect the camera to the NVR and set the RTSP protocol and HTTPS streaming method through the Set UI or NVR's web viewer.
· Settings (NVR Web Viewer) 1) Setup Camera Camera setup Select camera Manual registration 2) Protocol: RTSP 3) Details Streaming mode: HTTPS
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5. Secure Level
5.5. HTTPS (using private certificate)
The initial secure connection method supports both HTTP and HTTPS. HTTPS (Use own certificate) is a feature that enables secure connection between the device and the client using the own certificate provided by Hanwha Vision. When HTTPS (Use own certificate) is selected, the device's own certificate is used in the secure connection mode, and the user does not need to register a separate certificate.
· Settings (NVR Web Viewer) 1) Setup Network HTTPS Secure connection system 2) Chose `HTTPS (Secure connection mode using a unique certificate)' 3) Click `Apply'.
5.6. HTTPS (using public certificate)
This feature allows users to register their own public certificate to enable secure connection between the device and the client without using their own certificate provided by Hanwha Vision. If you register a public certificate and private key through public certificate installation, you can select HTTPS (using a public certificate), and the registered public certificate and private key will be used in secure connection mode.
· Settings (NVR Web Viewer) 1) Setup Network HTTPS Install a public certificate 2) Enter a certificate name and specify the public certificate to use for the certificate file 3) Specify the private key to be used in the key file and click the Install button 4) Select HTTPS (Use public certificate) and click Apply button
HTTPS (Use public certificate) can be selected only if there is a registered public certificate.
If you want to delete the registered public certificate and private key, click the Delete button. You can delete a public certificate only when you connect to HTTP (Disable secure connection) or HTTPS (Use own certificate).
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5. Secure Level
5.7. Changing the default port
To prevent scanning or attacks through the default ports of network devices, it is generally safer to have users redirect ports rather than use well-known ports. Consider changing the commonly provided default port number to a higher port number. For example, changing the HTTP web service port accessible through a web browser to 8000 instead of 80 can protect web service access from simple scanning programs or attacks that involve typing the address directly into the web browser.
· Settings (NVR Web Viewer) 1) Setup Network IP & Port
2) Change the HTTP and HTTPS port number to high number from 80 and 443 3) Change the RTSP port number to high number from 558. 4) Click `Apply'.
· When port number is reassigned, it may cause communication problem if there is a connected recording device or VMS. If not resolved, return to the default port, please.
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5. Secure Level
5.8. IP Filtering
Hanwha Vision products support the creation of IP lists to allow or deny access from specific IP address.
· Settings (NVR Web Viewer) 1) Setup Network IP filtering 2) Select a filtering type
- Deny registered IP: Block access from IPs registered with the filtering - Allow registered IP: Allow access only to IPs registered for filtering 3) Input the IP Address
4) Enter the IP addresses and prefixes you want to restrict or allow, and the Filtering range item on the right displays the range of IP addresses blocked or allowed.
5) Click Apply button after completing the settings
· If you select Allow in IP Filtering and Enable IPv6, you need to register both IPv4 and IPv6
addresses of the PC you are setting up. The IP of the PC you are setting up cannot be registered as restricted, but must be registered as allowed, and only the IPs you set up can be accessed after that.
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5. Secure Level
5.9. Using SNMP securely
SNMP provides a convenient way to manage network devices. By default, Hanwha Vision has all options unchecked for enhanced security. To use SNMP securely, it is recommended to set it to SNMP v3 only. SNMP v1 and v2c are insecure because SNMP functions are provided through the default community string by default, but users can change the community string to use them. If you use SNMP v1 and v2c, we recommend that you change the community string to use it.
· Settings (NVR Web Viewer) 1) Setup Network SNMP 2) Uncheck use of SNMP v1 and SNMP v2c 3) Select SNMP v3 use and set password
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5. Secure Level
5.10. Changing the administrator account & Creating additional user accounts
Accessing and using the device with only the initial administrator account of "admin" can result in a security vulnerability where the administrator password is continuously transmitted over the network, exposing sensitive credentials to someone who is continuously monitoring the network for malicious purposes. For this reason, it is best to change the administrator account. Additionally, administrators can grant users administrator privileges, including frequently used settings functions, which can be vulnerable and should be minimized to only those users who really need them.
· Settings (NVR Web Viewer) 1) Setup System User Administrator Change ID/Password 2) Click `Apply'.
1) Setup System User Add to Group/User 2) Set permissions for the user group
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5. Secure Level
5.11. Restriction settings
Set Restrictions is a service that allows you to set user access to features or network access. Feature restrictions can set which features to restrict a user's access to, and viewer usage restrictions can restrict a user's remote access.
When you set a check to a feature restriction item, permissions are limited to the checked items set on the Users tab screen. However, you can grant additional feature permissions for specific users. Unchecking a Feature Restrictions item allows access to the checkboxes set on the Users tab screen.
If you set a check to All viewers in Restrict viewer usage, all users will not be able to access the network and the web viewer, and if you set a check to Web viewer, all users will not be able to access the web viewer. The Auto logout setting can increase security by allowing users to be automatically logged out after a period of inactivity on the storage device.
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5. Secure Level
5.12. Checking the log
Administrators can analyze the logs stored in the system to find traces of unauthorized access to the device for malicious purposes. It is able to check various information such as device access, system setting change, event and etc. Also the log can be used as important data to enhance security of network system including device itself. The reason why log data should be checked and analyzed is as follows.
Any problems that occur in the system (including errors and security flaws) are recorded and become a useful clue.
It is able to search for errors in the system. It can be used to predict potential system problems. It can be used as information for recovery in case of trouble. It can be used as evidence for infringement. Log management is mandated by various laws and guidelines. · Settings (NVR Web Viewer)
Setup System Log System log/Event log/Export log
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6. Very Secure Level
Hanwha Vision devices can improve security by linking the security functions provided by the devices with external security solutions.
< Table 6 >
Security Policy
-
Features for Cyber Security
Brief Description
802.1 X Certificate-based access control
Enhanced security environment with portbased access control settings
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6. Very Secure Level
6.1. 802.1 X Certificate-based access control
Setting up port-based access control for network devices connected to network switches, bridges, wireless access points (APs), etc. enables you to configure a stronger network security environment. 802.1x supported by Hanwha Vision cameras uses the standard method EAPTLS, which requires a certificate. If you want to use this feature, you need a network switch (or bridge, wireless AP, etc.) that supports 802.1x, an 802.1x authentication server, and a devicespecific certificate and private key. You can install the certificate from the 'Certificate management' page.
· Settings (NVR Web Viewer)
1) Setup Network 802.1x
2) Check Network 1 (Camera) or Network 2 (All)
Network 1 (Camera): Set up by connecting directly to the camera/Network 2 (All): Connect to a network using a router
3) Select 1 or 2 for EAPOL version.
4) Input the ID and password of client certificate. If you are using an unencrypted private key file, you do not need to enter it.
5) Select the CA certificate published by the authentication server and the installed client certificate. Client certificate and private key is used for TLS communication between RADIUS
server and client device.
7) Click `Apply'.
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