Mazzup Electric Massage Chair

Important Safety Instructions

Operating Environment

• Do not use or store in damp environments (bathroom, sauna, spa) to prevent mould, electric shock, fire, or mechanical failure. ❌ [No Damp Environments]
• Do not use outdoors. ❌ [No Outdoor Use]
• Do not use under dusty, smeary, or anoxic conditions. ❌ [No Dusty/Smeary Conditions]
• Do not place near heaters or under direct sunlight to prevent overheating and fire. ❌ [No Heat Sources/Direct Sunlight]
• Ensure the chair is on a flat, level ground.
• Ensure an earthed connection to prevent electric shocks.
• Do not use while smoking.

Medical Conditions

Consult a doctor before use if you have:

• Suffering from a malignant tumour
• Serious heart disease
• Serious skin disease
• Serious boned hyperplasia
• Resting under doctor's supervision
• Bad back from accident or illness
• Need of peaceful surroundings
• Arthritis
• Implanted pacemaker
• Bowel ailments (e.g., gastritis, enteritis, diarrhoea, hepatitis)
• Serious blood circulation problem
• Consciousness problem
• Hyper pyretic

⚕️ [Consult Doctor for Medical Conditions]

General Warnings

⚠️ WARNING

• Children under 18 or physically or mentally-challenged persons are not allowed to operate to prevent electric shock, injuries, or malfunctions.
• Non-professional technicians must not dismantle or repair the chair to avoid fire, electric shock, or serious injuries. ❌ [No Unauthorized Repair]
• Do not wet the switch during cleaning to avoid electric shock or short circuit. ❌ [Keep Switch Dry]
• Ensure the power plug is disconnected during storage, cleaning, or maintenance.
• Do not detach the plug with wet hands. Ensure the power cord is detached when moving the chair. ❌ [No Wet Hands on Plug]
• Do not place the chair on an unstable surface to prevent electric shock or overturning. ❌ [Stable Surface Only]
• Clean the power plug periodically to prevent fire due to dust. ❗ [Clean Plug Periodically]
• Do not use the chair at unsafe places or for other purposes. ? [Use for Intended Purpose Only]
• Keep the power cord free of entanglement and do not place heavy items on it. ? [Keep Cord Untangled]
• The chair has a heated surface; use caution if insensitive to heat. ❗ [Caution: Heated Surface]
• Do not modify the structure or change components by unauthorized persons. ? [No Unauthorized Modifications]
• Do not store near fire or flammable substances. ? [No Flammable Storage]
• Stop using immediately if any abnormality (e.g., burning smell) occurs and detach the power plug. Contact supplier for repairs. ? [Stop if Abnormal]
• Only use the rated voltage specified for the chair. ? [Use Rated Voltage Only]
• Stop using if the power cord or plug is damaged or loose. ? [Stop if Cord/Plug Damaged]
• Keep children away from the chair during operation to avoid accidents or injury. ? [Keep Children Away]
• Do not place the chair under direct sunlight at all times. ? [No Constant Direct Sunlight]
• If the power cord is damaged, it must be replaced by the manufacturer, supplier, or authorized agent. ? [Use Authorized Replacement Cord]

⚠️ Warning: Supervision and guidance are necessary for children, disabled, or inexperienced users. Ensure children do not play with the chair.

Specifications

WARNING: Use only the rated supply of 120V~ to avoid damage to electrical and electronic components of the chair.

Massage Chair Parts

The massage chair comprises the following parts:

• Pillow
• Speaker
• Shoulder Airbags
• Armrest
• Seat Pad
• Legrest
• Back Cushion
• Remote Control
• Side Panel
• After Box
• Castors
• Pedestal

Remote Control Functions

The remote control allows operation of various massage functions:

• Shoulder Airbag Massage: Start/stop shoulder airbag massage.
• Arm/Seat Airbag Massage: Start/stop arm or seat airbag massage and seat roller massage.
• Neck Massage: Start/stop the neck massage.
• Back Massage: Start/stop the back massage.
• Neck Direction: Choose the neck massage direction.
• Back Direction: Choose the back massage direction.
• Massage Intensity: Increase (+) or decrease (-) massage speed (6 levels).
• Airbag Intensity: Increase (+) or decrease (-) airbag intensity (6 levels).
• Roller Speed: Switch foot roller speed (3 levels).
• Heating Function: Start/stop heating in the back and calf.
• Foot Roller Massage: Start/stop the foot roller massage.
• Calf Airbag Massage: Start/stop calf airbag massage.
• Back Up: Move the backrest up; stops when released.
• Back Down: Move the backrest down; stops when released.
• Timing: Set massage duration (15, 20, 25, 30 minutes).
• Zero Gravity: Activate/deactivate zero-gravity position.
• Auto Mode: Cycle through 20 auto massage programs.
• Manual Mode: Select specific manual massage functions.
• Bluetooth Connection: Connect mobile device for music playback. Search for "Mazzup" Bluetooth.
• On/Off: Start/stop the massage system.

Operation Guide

1. Turn on the power:

   Turn the main power switch to the "I" position. Insert the power plug into the power socket. The remote power key indicator will flash quickly during resetting and then the chair will go to standby mode.

   The power socket and switch are located at the back of the chair. ? [Power Switch]

   Warning: Do not insert or pull out the power plug with wet hands, as this could cause an electric shock.

2. Start the massage:

   Sit on the massage chair and press the "ON" button on the remote control. ? [On Button]

3. Restore massage chair:

   Press the power button ( depicted as ? ) after using the chair.

   Warning: Do not stand in the leg cushion before it restores to its original position to prevent damage.

Warning: Supervision and guidance are mandatory for disabled, physically challenged, or inexperienced users. Consult a doctor before use if you have any medical conditions. Children under 18 should not use the chair without adult supervision and doctor's approval. Do not operate the chair if children or pets are nearby, as serious injuries may occur if instructions are not followed.

Care and Maintenance

Storage

• Do not dismantle the back of the chair; electric shocks may occur from inner components. ❌ [No Dismantling Back]
• Do not allow unauthorized personnel to dismantle the chair to prevent electric shocks, fire, and injury. ❌ [No Unauthorized Dismantling]
• Ensure the chair is switched off and the power plug is detached from the socket when cleaning to avoid electric shock or hazard. ❌ [Disconnect Power for Cleaning]
• Keep the massage chair clean and free of dust. Do not place it in a damp environment. ❌ [Keep Clean and Dry]
• If the chair is not in use for extended periods, cover it with a cloth to protect it from dust.
• Do not place the chair under direct sunlight. ❌ [No Direct Sunlight]

Maintenance

• Use a neutral detergent to clean the back cushion, head cushion, and leg cushion. Allow to air dry.
• Use a cloth and detergent to clean plastic parts, pipes, and leather material.
• Do not use organic solvents (e.g., gasoline, amyl acetate, benzene) to clean, as they can cause leather color fading, aging, or damage. ❌ [No Organic Solvents on Leather]
• Do not spray pesticides on the chair to avoid electric shocks or fire. ❌ [No Pesticides]
• Clean only with a dry cloth to prevent mechanical failure.

Remote Control Care

• Do not place the remote control or massage chair near a heater or fire source. ❌ [Keep Remote from Heat]
• Remove dust from the remote control with a soft cloth or a small banister brush.
• Do not use volatile solvents (e.g., benzene, gasoline, amyl acetate) to clean the remote control. ❌ [No Solvents on Remote]

Troubleshooting

Periodically check the massage chair for defects or damage, especially during frequent use. If the chair has been stored for some time, ensure all components are in working order before use.

FCC Statement

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and
• This device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

RF warning for Portable device:

The device has been evaluated to meet general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Limited Warranty Guidelines

MAZZUP sells Electric Massage Chair Model MU-C211/MU-C212 with the intention that they are free of defects in manufacture and workmanship for a period of one year from the date of original purchase, except as noted below. MAZZUP warrants that the MU-C211/MU-C212 will be free of defects in material and workmanship under normal use and service. This warranty extends only to consumers and does not extend to retailers and resellers.

One Year Labor Warranty & Three Years Parts Warranty

MU-C211/MU-C212 has a one-year labor warranty and a three-year parts warranty. MAZZUP customer service will not issue Return Material Authorizations (RMAs) for non-defective products. The ELECTRIC MASSAGE CHAIR Model MU-C211/MU-C212 will be either repaired by the consumer or by an in-home technician. MAZZUP will not issue Return Material Authorizations (RMAs) for buyer's remorse.

For warranty repairs, please contact MAZZUP customer service at MazzupH@hotmail.com.

Non-Warranty Support

Non-warranty repair is provided on a per incident basis. MAZZUP customer service will verify if the unit has failed and provide instructions for repairing a unit. All applicable repairs, parts, shipping, handling, local tax, and a per incident fee will be charged for labor and non-warranty repairs.

Service and Technical Support

MAZZUP customer service representatives will attend to most consumer inquiries, but in some cases, a technical service specialist will provide advanced support over the phone. Get help at MazzupH@hotmail.com.

Warranty FAQs

1. What isn't covered by the warranty?
   • Purchases made through unauthorized resellers
   • Improperly operated devices
   • Lost or stolen products
   • Purchases made after the limited warranty time (unless otherwise stated)
   • Non quality-related issues
   • Free products
   • Damage due to misuse, improper treatment, and unauthorized modification and repair.
   • Accessories and attachments not belonging to the massage unit.
2. When does the warranty begin?

   Warranty begins from the day you place your order.

3. How do I claim the warranty?

   Send an email to MazzupH@hotmail.com with your unit Serial Number and Proof of Purchase (original receipt) for all repairs or services.

   Note: If you made your purchase through an authorized MAZZUP Reseller, contact the Reseller to obtain warranty. If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.