BESTTEN Digital Lever with Keypad

Installation and Programming Guide

Introduction & Support

Read this manual carefully before installing and operating!

For any problems or issues, please contact support@ibestten.com or 1-800-358-6160. Our technical team will help you sort it out.

Package Contents

Please carefully check the above list to confirm all items have been received. If any items are missing, please contact BESTTEN Customer Care.

Exterior Assembly - 1
Interior Assembly - 1
Mounting Plate - 1
Optional Set Screw - 1
User Guide - 1
Keys - 2
Latch - 1
Strike Plate - 1
1" Screw - 2
1 1/8" Screw - 1
5/16" Screw - 2
3/4" Screw - 4
AA Alkaline Batteries - 4

Component Identification:

A: Exterior Assembly
B: Interior Assembly
C: Mounting Plate
D: Latch
E: Strike Plate
F: Keys
G: 1" Screw
H: 1 1/8" Screw
I: 5/16" Screw
J: 3/4" Screw
K: Optional Set Screw
L: Lever Assembly
M: User Guide

Installation Guide

1. Installation Overview

This section provides a general overview of the installation process, showing the main components involved.

2. Prepare Door

Refer to the template provided in the packaging for door preparation instructions. Ensure the door is prepped according to the template specifications.

3. Install Latch and Strike Plate

Latch Installation:

Ensure the door backset is either 2-3/8" (60mm) or 2-3/4" (70mm). If converting from 2-3/8" to 2-3/4":
Hold the latch with numbers facing forward and thumb pressing on the latch.
Pull or push the extension plate to the required size (2-3/4" or 70mm).
Insert the latch into the door.

Strike Plate Installation:

Install the strike plate onto the door frame.
Note: Do not extend the cylindrical cover past 2-3/4" (70mm).

4. Install Exterior Assembly

Check that the rubber gasket is secured on the exterior assembly. Insert the exterior assembly onto the door. The tailpiece that goes through the deadbolt latch set MUST be in the VERTICAL position (Up and Down) during installation. Route the control wire through the door under the deadbolt latch set.

Important Note: If the tailpiece is not in the vertical position during installation, the lock will not function correctly.

5. Install Interior Assembly

Work with the door open. Make sure the knob is in the vertical position. Be careful not to pinch the control wire when assembling. Ensure the connector pins line up with the pins on the wire.

6. Install Interior Assembly (Continued)

Secure the mounting plate to the door. Do not overtighten.

Test the lock using the knob to ensure the latch is retracting easily. If not, return to step 3.

7. Install Batteries and Cover

This electronic lock requires (4) High Quality AA alkaline batteries. When all 4 batteries are installed in the correct position, you should hear 2 beeps and the keypad will illuminate. Do not touch the keypad until the light turns off. Do not use rechargeable batteries or non-alkaline batteries.

8. Test Operation

Test the Lock Button with the Door Open.

Test Unlocking: Press [1] [2] [3] [4] [Program].

Before opening the door, let the motor complete its cycle.

9. Reverse Lock Handing

The lock is designed with an interchangeable cylinder to accommodate different door handing. The tailpiece must be in the vertical position for proper function.

Programming Instructions

During programming, if there are no inputs for 5 seconds, the programming will exit and fail to complete.

1. Create Administrator Code

Input Admin code (default 123456) [Program] [4] [Program] Input New Admin Code [Program] Repeat New Admin Code [Program]. Green light flashes confirming success.

2. Add a User Code

Input Admin code [Program] [1] [Program] Input user number between 02-50 [Program] Input new 4-8 digit user code [Program] Repeat 4-8 digit user code [Program]. Green light flashes confirming success.

3. Unlock Door with User Code

Enter User Code [Program]. Green light flashes confirming success.

4. Delete a User Code

Input Admin Code [Program] [2] [Program] Input existing user # between 02-50 [Program]. Green light flashes confirming success.

5. Delete All User Codes

Input Admin code [Program] [3] [Program] Reenter Admin code [Program]. Green light flashes confirming success.

Programming Record

Use this section to record your codes:

My Codes	Date Created
Programming Code (6 Digits)
User Code 02 (4-8 Digits)
User Code 03 (4-8 Digits)
User Code 04 (4-8 Digits)
User Code 05 (4-8 Digits)
User Code 06 (4-8 Digits)
User Code 07 (4-8 Digits)
User Code 08 (4-8 Digits)
User Code 09 (4-8 Digits)
User Code 10 (4-8 Digits)
User Code 11 (4-8 Digits)
User Code 12 (4-8 Digits)
User Code 13 (4-8 Digits)
User Code 14 (4-8 Digits)
User Code 15 (4-8 Digits)
User Code 16 (4-8 Digits)
User Code 17 (4-8 Digits)
User Code 18 (4-8 Digits)

Additional Programming Functions

Automatic Lock Function

You can set the lock to automatically close after each time the lock is opened. Time value range is 20 - 900 seconds.

Set Auto Lock: Enter time value [Program]. Hear 1 beep and Light Indicator illuminates green.
Cancel Auto Lock: Set time to 00 [Program]. Hear 1 beep and Light Indicator illuminates green.

Temporary Disable: While in Auto-Lock mode, unlock door, turn the locking knob by hand to the locked position, wait more than 2 seconds, then turn the locking knob back to the unlock position. Auto-Lock mode is now disabled.

Restore: Turn the locking knob by hand to the locked position, wait more than 2 seconds or press the Lock button on the keypad.

Vacation Mode

With Vacation Mode enabled, the system enters low-power consumption mode, disabling all buttons and functions until re-enabled.

Enable: Once the door is locked, Vacation Mode is engaged.
Disable: Press and hold [Program] for more than 3 seconds, then input the Administrator Code [Program] to unlock the door. Vacation Mode is now disabled.

Note: If you only press [Program] for more than 3 seconds without inputting the Administrator Code, the system will remain in Vacation Mode.

Sound On and Off

You can mute or turn the sound on for your lock.

1 = Sound Off: Light Indicator illuminates green.
2 = Sound On: Hear 1 beep and Light Indicator illuminates green. (Factory setting is sound on).

Restore Factory Settings

To reset the lock to original factory settings (including Programming Code and all User Codes):

Remove one battery for 10 seconds.
Reinsert the battery and wait for a long and short beep.
Press [3] three times within 3 seconds before the blue light turns off.
The lock will beep and the light indicator will turn green.

Note: Removing batteries does not erase active Administrator or User Codes.

Troubleshooting

Refer to the table below for common issues and their solutions.

Issue	Solution
Interior Knob will not turn	Knob or vertical tailpiece is installed in incorrect position. Remove Interior Assembly and reposition the Interior Knob. With the Deadbolt Latch retracted, verify that the tailpiece is vertical.
Lock will not function electronically	Check that all batteries are high quality Alkaline Batteries. Check for proper polarity (+/-) of all batteries. Check that the Control Wire is attached to the Interior Assembly and not damaged. Check each wire for loose or disconnected wires. Disconnect and reconnect the wiring harness.
Deadbolt Latch is sticking	Unlock door using Key or Interior Knob. While door is open, check that the Deadbolt Latch operates smoothly. Check for proper alignment of the strike plate, adjust as needed to assure there is no binding against the Deadbolt Latch. Make sure tailpiece is in the vertical position and straight up and down.
Installation screws of the lock may be too tight and have to be loosened.	Remove Interior Assembly. Slightly loosen the Mounting Plate screws. Lock and unlock using the Key. Reattach Control Wire and Interior Assembly.
Keypad not working	Wait 60 seconds, keypad may be locked out due to incorrect code. Replace with 4 high quality alkaline batteries.
Keypad beeps and LED flashes	Replace with 4 high quality alkaline batteries.
Lock gives error signal when opening or locking and Deadbolt Latch will not extend or retract completely when door is closed	Check that all batteries are high quality Alkaline Batteries. Check for proper polarity (+/-) of all batteries. Check that the Control Wire is attached to the Interior Assembly and not damaged. Check each wire for loose or disconnected wires. Disconnect and reconnect the wiring harness. Unlock door using Key or Interior Knob. While door is open, check that the Deadbolt Latch operates smoothly. Check for proper alignment of the strike plate, adjust as needed to assure there is no binding against the Deadbolt Latch. Make sure tailpiece is in the vertical position and straight up and down.

Consumer Friendly Message Guide

This guide explains the audible and visual signals from the lock.

Status	Description
Unlock / Valid programming	1 long beep and LED illuminates green
Lock	2 short beeps and LED illuminates red
Invalid programming	2 short beeps and LED flashes red twice
Low voltage	Short beeps and LED flashes red seven times
Super low voltage	4 short beeps and LED flashes red four times
4 Incorrect code entry attempts	2 short beeps and LED illuminates red each attempt
Power on	1 long beep and 1 short beep and LED illuminates green
Chip reset	1 long beep and 1 short beep and LED illuminates green (may occur several times or once in a while)
Lock error	3 long beeps LED flashes red three times
Repeat operation after lock error	2 short beeps three times LED flashes red six times

Warranty Information

BESTTEN warrants to the original customer that this product is free of defects in materials and workmanship for 3 years from the purchase date. Within this period, simply contact BESTTEN CARE with proof of purchase and reason of claim. We will replace the product for free.

Any product which is subject to misuse or accidental damage is excluded from this warranty.

BESTTEN CARE

Email: support@ibestten.com

Phone: 1-800-358-6160 (Mon-Fri 9AM-5PM PST)

For more products from BESTTEN, please visit our website www.ibestten.com.

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