EcoFlow RIVER 2 Pro Portable Power Station

Disclaimer

Read all safety tips, warning messages, terms of use, and disclaimers carefully. Refer to the terms of use and disclaimer at https://ecoflow.com/pages/terms-of-use and stickers on the product before use. Users take full responsibility for all usage and operations. Familiarize yourself with the related regulations in your area. You are solely responsible for being aware of all relevant regulations and using EcoFlow products in a way that is compliant.

EcoFlow App

Control, monitor and customize your portable power station from afar with the EcoFlow App. Download at: https://www.ecoflow.com/us/support/download/index

Steps to connect:

1. Add device
2. Search with Bluetooth
3. Connect to the Internet

Privacy Policy

By using EcoFlow Products, Applications and Services, you consent to the EcoFlow Term of Use and Privacy Policy, which you can access via the “About” section of the "User" page on the EcoFlow App or on the official EcoFlow website at https://www.ecoflow.com/policy/terms-of-use and https://www.ecoflow.com/policy/privacy-policy.

For more information, please go to the EcoFlow Official Website to get the Complete Version of the User Manual: www.ecoflow.com/pages/download

In compliance with laws and regulations, the company has the final right to interpret this document and all related documents of this product. If there is any update, revision or termination without notice, please visit EcoFlow official website for the latest product information.

Getting Started

1. Product On: When switched off, press the main power switch briefly to turn on the power.
2. Product Off: Press and hold the main power switch to turn off the product. When there is a charging input source, the product will not turn off.
3. USB Output Port: The USB outlet (USB-A output/USB-C output) can be used after ensuring that the main power is on.
4. 12V Car Output Port: After ensuring that the main power is turned on, press the DC output switch briefly to use the 12V DC output port. Press the DC output switch briefly again to turn it off.
5. AC Output Sockets: After ensuring that the main power is turned on, press the AC output switch briefly to use the AC output port. Press the AC output switch briefly again to turn it off. (Switching frequency: With AC power on, press and hold the AC power button for 10 seconds to switch the frequency, or use the APP to switch the frequency).
6. APP Control: When the main power is switched on, the Wi-Fi module and Bluetooth module are turned on by default. The user can connect the product to the app through Bluetooth. If you want to use the app from a long distance and you have a router, you may choose Wi-Fi for network distribution.

Product Introductions

The EcoFlow RIVER 2 Pro features multiple ports for various connections:

• 1. AC Output Sockets: Multiple AC outlets for powering devices.
• 2. USB-C Port: High-power USB-C port (100W Max).
• 3. USB-A Ports: Standard USB-A ports for charging.
• 4. 64B-A Port: Likely refers to a specific USB-A port configuration.
• 5. 64B-$ Port: Likely refers to another specific USB-A port configuration.
• 6. L$%: Unclear designation.
• 7. Car Charger Outlet (10A): A 12V DC outlet for car accessories.
• 8. DC5521 Output Ports (3A x 2): Two DC output ports.
• 9. DC Output: General DC output port.
• 10. AC Output Socket: Main AC output socket.
• 11. AC Input Port: Port for AC charging.
• 12. Solar/Car Charging Input Port: Port for solar or car charging.

Display Screen Indicators:

• Remaining Battery Percentage: Shows the current battery level.
• Recharging Time: Displays estimated time for charging or discharging.
• AC Output: Indicates AC power output status.
• USB-A Output: Indicates USB-A power output status.
• High Temperature Warning: Alert for high operating temperature.
• Fan Indicator: Shows the status of the cooling fan.
• Bluetooth Connection Status: Indicates Bluetooth connectivity.
• Wi-Fi Status: Indicates Wi-Fi connectivity.
• State of Charge: Shows the current charging state.
• Input Power: Displays the power being received.
• Output Power: Displays the power being delivered.
• USB-C: Indicates USB-C port status.
• Car Output: Indicates car output port status.
• USB-C Output: Indicates USB-C output port status.
• Low Temperature Warning: Alert for low operating temperature.
• Overload Warning: Alert for output overload.

How to Charge

The RIVER 2 Pro can be charged through various methods:

• USB-C Charging: Full Charge Time: in 9hrs, 100W Max.
• AC Charging: Charge Time: 100% in 1.17hrs, 940W Max.
• Solar Charging: Full Charge Time: 4~8hrs, 220W Max.
• Car Charging: Full Charge Time: in 8.5hrs, 100W Max.

Troubleshooting

This section details error icons, their types, and recovery methods:

! If any alert occurs during the use of this product and the alert icon does not disappear after the product is restarted, please stop using the product immediately (do not attempt to charge or discharge).

If the above information fails to resolve your problem, please contact customer service for further support.

Important Safety Instructions

WARNING – When using this product, basic precautions should always be followed, including the following:

1. Read all the instructions before using the product.
2. Do not use the product near a heat source, such as a fire source or a heating furnace. Exposure to fire or temperature above 130°C (265°F) may cause explosion.
3. Avoid contact with any liquid. Do not immerse the product in water or get it wet. Do not use the product in rain or humid environments.
4. Do not use the product in an environment with strong static electricity/magnetic fields.
5. Do not disassemble the product in any way for repair or modification, and do not pierce the product with sharp objects. Take it to a qualified service person when service or repair is required. Incorrect reassembly may result in a risk of fire or electric shock.
6. Avoid using wires or other metal objects to insert any connector that may result in a short circuit.
7. Do not use unofficial components or accessories that may result in a risk of fire, electric shock, or injury to persons. If you need to replace any components or accessories, please visit official EcoFlow channels to check relevant information.
8. When using the product, please strictly follow the operating environment temperature specified in this user manual. If the temperature is too high, it may result in a fire or explosion; if the temperature is too low, the product performance may be severely reduced, or the product may cease to work.
9. Do not stack any heavy objects on the product.
10. Do not lock the fan forcibly during use; the product shall work in a well-ventilated area and do not restrict ventilation in any way.
11. Please avoid impact, falls, or severe vibrations when using the product. In case of a severe external impact, turn off the power supply immediately and stop using the product. Ensure the product is well fastened during transportation to avoid vibrations and impacts.
12. If you accidentally drop the product into water during use, please place it in a safe open area, and stay away from it until it is completely dry. The dried product should not be used again and should be properly disposed of according to the disposal guide in the user manual. If the product catches fire, we recommend that you use the fire extinguishers in the following order: water or water mist, sand, fire blanket, dry powder, and finally a carbon dioxide fire extinguisher.
13. Use a dry cloth to clean off dirt on the product ports.
14. Do Not put into the Microwave.
15. To reduce the risk of injury, close supervision is necessary when the product is used near children.
16. Do not put fingers or hands into the product.
17. To reduce risk of damage to the electric plug and cord, pull the plug rather than the cord when disconnecting the power pack.
18. Do not operate the power pack with a damaged cord or plug, or a damaged output cable.
19. To reduce the risk of electric shock, unplug the power pack from the outlet before attempting any instructed servicing.
20. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
21. Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
22. Users should not place the product on the floor, or at a height less than 457 mm (18 inches) above the floor, during use in a repair facility.
23. This product is not recommended for powering medical emergency equipment related to personal safety, including but not limited to medical grade ventilators (hospital version CPAP: Continuous Positive Airway Pressure), artificial lungs (ECMO, Extracorporeal Membrane). Please follow your doctor's instructions and consult with the manufacturer for restrictions on the use of the equipment. If used for general medical equipment, please be sure to monitor the power status to ensure that the power does not run out.

! SAVE THESE INSTRUCTIONS

Grounding Instructions

1. This product must be grounded. When charging, in case of malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a power cord that has an equipment grounding conductor and a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.
2. Improper connection of the equipment grounding conductor is able to result in a risk of electric shock. Check with a qualified electrician if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

FAQ

1. What battery does the product use? It uses a high-quality lithium-ion battery.
2. What devices can the product's AC output port power? With 800W rated power and 1600W peak power, most consumer electronics. Before you use it, we recommend that you confirm the power of the appliances first and ensure the power sum of all loaded appliances is lower than the rated power.
3. How long can the product charge my devices? The charging time is shown on the product's LCD Screen, which can be used to estimate the charging time of most appliances with stable power usage.
4. How can I know if the product is charging? When it's charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the charging indicator icon begins to rotate with the remaining battery percentage and the input power shown on the right of the circle.
5. Can I bring the product on a plane? No.

Specifications

General Info

Output/Input Ports

Battery Info

Environmental Operating Temperature

Storage & Maintenance

1. Please use or store the product in an environment temperature between 20°C to 30°C, away from water, heat, and other metal objects.
2. For long-term storage, please recharge it to 60% every three months. If the product is left idle for a long time with severely low battery, irreversible damages may be caused to the battery cell and the product service life will be shortened. The product will not be covered by the warranty if it is not charged or discharged for more than 6 months.
3. For safety, please do not store the product in an environment temperature higher than 45°C or lower than -10°C for a long time.
4. If the product has been idle for too long and the battery is severely low, it will enter a deep sleep protection mode. In such case, please charge the product before using it again.

What's in the Box

• RIVER 2 Pro Portable Power Station
• AC Charging Cable
• Car Charging Cable
• DC5521 Connection Cable
• Quick Start Guide

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

DIY Instructions for Non-MC4 Connector Solar Panels

Users who use their universal solar panels with non-MC4 connector to power the equipment, please note: the solar panel should be in the voltage and current range (please find more information about the requirement in the User Guide). Connecting the wrong MC4 interface may damage the device. EcoFlow does not guarantee equipment failure caused by improper personal operation (For example, the open circuit voltage exceeds 60V).

We recommend that you use the EcoFlow solar panels.

1. Please confirm the positive and negative direction of your solar panel (as shown in the figure below).
2. Please connect the positive pole of your solar panel to the MC4 Male head and the negative pole to the MC4 Female head (as shown in the figure below).
3. Connect your solar panel to the MC4 to XT60 solar panel charging cable. Before connecting the solar panel, please make sure the positive pole of the solar panel connects to the MC4 Male head and negative pole to the MC4 Female head (as demonstrated in the figure below).

Warranty Information

Register Now to Get 5-YEAR WARRANTY!

Link: https://warranty.ecoflow.com/

Why register?

• Serve as proof for an insurance loss claim
• Get instant EcoFlow product support
• Get instant access to product release news

Contact us

• Phone: +1 (800)-368-8604 (Mon-Fri 9 am-9 pm EST)
• Website: https://ecoflow.com/pages/contact-us
• Email: NA/LA/APAC/MEA: support@ecoflow.com, EU: support.eu@ecoflow.com, AU: support.au@ecoflow.com

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