Kogan QLED 55" 4K SMART TV

Components

Before you begin, check that you have all the following components:

Diagram of a Kogan Smart TV.

• A Kogan QLED 55" 4K SMART TV
• B Remote Control
• C Stand (x2)
• D TB4x25mm screws (x4)
• E AAA batteries (x2)
• F Quick start guide
• G Warranty card

NOT INCLUDED: Phillips head screwdriver, antenna cable, broadband internet connection.

Remote Control

You can control TV operations with your Smart Remote (Bluetooth). Note: Smart Remote (Bluetooth) may not be supported depending on the model or geographical area.

Diagram of the Kogan remote control with numbered buttons 1-8.

1. 1 Power: Press to turn the TV on or off.
2. 2 Voice Assistant: ? Runs Voice Assistant. Press and hold the button, say a command, and then release the button to run Voice Assistant.
3. 3 123 Colour / Number button: Each time you press this button, a virtual numeric pad / Option pad with Colour buttons are displayed alternately.
4. 4 Settings: ⚙️ Press to display the Settings menu.
5. 5 Back: ↩️ Press to return to the previous menu. When pressed for 1 second or more, the running function will terminate. When pressed while you are watching a program, the previous channel appears.
6. 6 Up/Down/Left/Right: ⬆️⬇️⬅️➡️ Press the up, down, left or right button to scroll the menu.
7. 7 Home: ? Press to switch to the Home Screen.
8. 8 ▶️|| Play/Pause: When pressed, the playback controls appear. Using these controls, you can control the media content that is playing.

Diagram of the Kogan remote control showing top buttons 9-11.

9. 9 ⬆️⬇️ Channel: Move the button up or down to change the channel. To see the Guide screen, press the button. When pressed for 1 second or more, the Channel List screen appears. Press and hold the button up or down to quickly change the channel.
10. 10 ➕➖ Volume: Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 2 seconds or more, the Accessibility Shortcuts appear.
11. 11 Hot Keys: Launch the app indicated by the button (e.g., Netflix, YouTube, Prime Video).

Using the Remote

The descriptions in this manual are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly.

How to register the Remote Control

To use the Remote, first pair it with your TV.

1. Put batteries into the Remote and turn the TV on.
2. Point the Remote at your TV and then press and hold the ↩️ (Back) and ▶️|| (Play/Pause) buttons simultaneously for 3 seconds or more.

Diagram showing the Kogan remote control and a close-up of the Back, Home, and Play/Pause buttons.

Assembly and Installation

BEFORE YOU GET STARTED: Spread cushioning flat to lay the TV on. This will help to prevent damage.

1. Stand assembly

a. Attach stands to the base of the TV.

b. Insert four TB4x25mm screws and use a Phillips head screwdriver (not supplied) to tighten.

Diagram illustrating stand attachment to the TV base.

2. Remote control assembly

a. Open the battery compartment cover on the back side.

b. Insert batteries (x2 1.5V AAA size for the remote) making sure to match the polarity markings (+ / -) of the batteries with the diagram inside the compartment.

Diagram showing how to insert AAA batteries into the remote control, indicating polarity.

c. Replace the battery compartment cover.

Connecting and Powering On

3. Connect to antenna

a. Connect an antenna cable (not supplied) via the ‘ANT’ input port at the back of the TV.

b. Ensure the antenna cable is also connected to a working antenna, either via an antenna wall socket in your home, or directly.

Diagram of the back of the TV showing the ANT input port and antenna connection to a wall socket.

4. Turning TV on

Plug the power cord into a suitable power outlet, then press the POWER (⚡) button on the remote control, making sure to aim it at the sensor at the front of the TV. Alternatively, you can press the power button on the lower side of the back panel on the TV.

TURNING TV OFF: Press the POWER (⚡) button on the remote control to enter standby mode. To power down the TV completely, unplug the power cord from the power outlet. Do not leave your set in standby mode for long periods of time. If you will not use the TV for a long time, it is recommended to unplug the set from both the power outlet and aerial.

Inputs and Ports

Diagram showing the various input and output ports on the TV, including LAN, OPTICAL, AUDIO OUT, CVBS, L/R, ANT, HDMI, and USB.

• 1 Ethernet port (LAN)
• 2 Composite video (RCA)
• 3 Composite audio (RCA, left and right)
• 4 Digital audio (Optical out)
• 5 Antenna
• 6 HDMI (x3; ARC support on HDMI1)
• 7 USB 2.0 (x2; 5v 500mA)
• 8 Power button

First Time Setup

(Options may vary depending on your device)

The system settings will appear when you open the TV for the first time. Please set according to the on-screen guide. Press <OK> button to start the setup.

• Press ▼/▲ buttons to select your language, press <OK> button to confirm and proceed to the next step.
• Press ◀/▶ buttons to setup and choose to connect your devices to the screen then start setup.
• Press ▼/▲ buttons to select the signal setup page. Select the connected aerial that you want to use to get channels, and select each item and choose the correct setting. Then select Next to search for channels.
• Press ◀/▶ buttons to select Network and press <OK> button to turn to next page.
• Select "OK" to agree to the Terms & Conditions and Privacy Notice, and then choose to enable specific additional services by individually selecting.
• Choose to sign in to a Samsung account or skip to the next step.
• Press ▼/▲ buttons to select TV source and scan channels.
• Check the settings below to make sure everything's how you want it, then enter the next step.
• Press ▼/▲ buttons to select favourite services below, then simply sign up or sign in using your mobile device or PC.

Home Menu

(Options may vary depending on your model or settings)

Enter the Home page after the Setup Wizard.

Screenshot of the Kogan Smart TV Home Menu.

Search

Press ▼/▲/◀/▶ buttons to select Search, then press <OK> to enter. You can search for channels, programs, movie titles, and apps from Smart Hub. (Note: This is only available when connected to the Internet.)

Screenshot of the search interface with an on-screen keyboard.

Screenshot of the Privacy Settings menu.

Home

Press ▼/▲ buttons to select Home, then press <OK> to enter.

Press ◀/▶ buttons to select Discover/Apps.

Screenshot showing the Kogan Smart TV Home Menu with Discover/Apps options.

Source

Press ▼/▲/◀/▶ buttons to select Connected Devices, then press <OK>/▶ to enter. You can select an external device connected to the TV (Optional: TV/HDMI1/HDMI2/HDMI3/AV/Connection Guide).

Screenshot showing connected device options (TV, HDMI, AV).

Settings

Press ▼/▲/◀/▶ buttons to select Settings, then press <OK>/▶ to enter. (Optional: Sound Output/Sleep Timer/Picture Mode/Picture Setup/Sound Mode/LAN/Power and Energy Saving/Subtitle/Picture Clarity/Audio Language/Digital Output Audio Format/Colour Tone/Picture Size/Support/All Settings).

Screenshot of the main Settings menu.

Settings Menu

(Options may vary depending on your model or settings)

Press the SETTINGS button and select all Settings to enter the TV Setting. Press ▼/▲ buttons to highlight the desired menu icon, and press <OK> button to select. (Optional: Picture/Sound/Connection/Broadcasting/General&Privacy/Support)

Screenshots of the Kogan TV Settings menu, showing Picture and Sound options.

Picture

Press SETTINGS button and select all Settings to enter the main menu. Press ▼/▲ buttons to select Picture. Press <OK> button to enter the sub-menu. Press ▼/▲ buttons to select Picture Mode/Picture Size Settings/Expert Settings. Press SETTINGS or Back button to quit.

Screenshot of the Picture settings sub-menu.

Sound

Press SETTINGS button and select all Settings to enter the main menu. Press ▼/▲ buttons to select Sound. Press <OK> button to enter the sub-menu. Press ▼/▲ buttons to select Sound Output/Sound Mode/Expert Settings. Press SETTINGS or Back button to quit.

Screenshot of the Sound settings sub-menu.

Connection

Press SETTINGS button and select all Settings to enter the main menu. Press ▼/▲ buttons to select Connection. Press <OK> button to enter the sub-menu. Press ▼/▲ buttons to select Device Name/Network/Bluetooth Device List/External Device Manager. Press SETTINGS or Back button to quit.

Screenshot of the Connection settings sub-menu.

Broadcasting

Press SETTINGS button and select all Settings to enter the main menu. Press ▼/▲ buttons to select Broadcasting. Press <OK> button to enter the sub-menu. Press ▼/▲ buttons to select Auto Tuning Settings/Dual Sound/Expert Settings. Press SETTINGS or Back button to quit.

Screenshot of the Broadcasting settings sub-menu.

General & Privacy

Press SETTINGS button and select all Settings to enter the main menu. Press ▼/▲ buttons to select General&Privacy. Press <OK> button to enter the sub-menu. Press ▼/▲ buttons to select Accessibility/Terms&Privacy/System Manager/Parental Settings/Power and Energy Saving/Start Screen Options/Reset.

Screenshot of the General & Privacy settings sub-menu.

Support

Press SETTINGS button and select all Settings to enter the main menu. Press ▼/▲ buttons to select Support. Press <OK> button to enter the sub-menu.

Screenshot of the Support settings sub-menu.

Basic Troubleshooting

Many minor issues can be resolved by hard resetting, or power cycling the unit or upgrading the firmware.

To perform a hard reset, or power cycle, please use the following steps:

1. Unplug the TV from the main power socket and leave it for 10-15 minutes.
2. Press and hold the power button on the TV for 5 seconds.
3. Connect the TV back to the power and turn it on.

USB device is not recognised

• This TV requires a minimum of 64GB storage for Live Playback and Recording functions.
• Ensure the drive is formatted for FAT32 before using with this TV. Use a computer to format the drive beforehand.

Poor picture and sound quality

• Try a different channel.
• Adjust the antenna.
• Check all connections.

No picture or sound in TV status

• Try another channel.
• Press the TV/AV button.
• Make sure the TV is plugged in.
• Check the antenna connection.

No sound or sound is too low at maximum volume

• Check the volume settings on any external speakers connected to your television.
• Check another channel or input.
• Check that MUTE hasn't been turned on.

No colour, wrong colour or tints

• Make sure the program itself is broadcast in colour.
• Select the picture menu, then adjust the colour and tint submenus.

Picture rolls vertically

• Check all connections.

Blurred or snowy picture, distorted sound

• Check direction, location, and connections to your antenna.
• Issues may be caused by the use of an indoor antenna (poor signal).

Remote control malfunctions

• Replace remote control batteries.
• Check battery polarity (+/-).
• Remote is out of range; move closer to TV.
• Remove any obstructions between the remote and IR sensor of the TV.
• Make sure the power cord to your TV is plugged in and turned on.

Image is not centred on the screen

• Adjust the horizontal and vertical position.

"No Signal" on HDMI source

• Test the device with a different HDMI cable or port.
• Try a different device connected to the same cable and port.
• Perform a factory reset on your TV.

For our full TV troubleshooting guide and extended User Manual for this TV, head online to help.kogan.com.

Specifications

Note:

• This is a quick specifications list. For a complete guide, refer to the full User Guide for this model at help.kogan.com.
• Design and specifications are subject to change without notice.
• Weight and dimension shown are approximate.

Notes

Blank lined section for notes.