Bang & Olufsen Beoplay Portal User Guide
Download Bang & Olufsen App
To set up your product, download the Bang & Olufsen App from the Google Play Store or Apple App Store. This app provides the full Bang & Olufsen experience, including audio personalization, product support, and new features. Upon first launch, you will be prompted to create a user account. To set up your headphones, select 'add a new product'. Existing accounts can be accessed via settings.
Get Started
Turn on your Beoplay Portal by briefly pressing the button on the right earcup. For Bluetooth pairing, long-press the right button. Next, open the Bang & Olufsen app to set up your product, connect via Bluetooth, and personalize your headphones. Once powered on, your Beoplay Portal will appear in your device's Bluetooth settings.
Pair and Connect to Xbox
Press the pair button on your Xbox, then hold the pairing button on the Beoplay Portal for 3 seconds. The pairing button is located on the bottom of the left ear cup.
Activation of Dolby Atmos for Headphones
Dolby Atmos for headphones offers an immersive and precise audio experience on PC and Xbox. This virtual surround sound technology enhances accuracy, reduces latency, and allows for EQ personalization for games, movies, and music by adding layers of dimension, distance, and realism.
How to Activate
- Download the Dolby Access app from the Microsoft Store.
- Register your Beoplay Portal to unlock the license.
- Enjoy the virtual surround sound.
Music Controls
Use the touch controls on the left and right ear cups (L/R) to operate your Beoplay Portal.
| Action | Gesture |
|---|---|
| Play | Double tap left/right disc |
| Pause | Double tap left/right disc |
| Volume up | Swipe up right slider |
| Volume down | Swipe down right slider |
| Active Noise Cancellation | Swipe down left slider |
| Transparency | Swipe up left slider |
| Switch to Xbox | Press left button |
Call Controls
Use the touch controls on the left and right ear cups (L/R) to operate your Beoplay Portal.
| Action | Gesture |
|---|---|
| Accept call | Double tap left/right disc |
| Mute microphone | Double tap left/right disc |
| Volume up | Swipe up right slider |
| Volume down | Swipe down right slider |
| Active Noise Cancellation | Swipe down left slider |
| Adjust Own Voice | Swipe up left slider |
Gaming Controls
Use the touch controls on the left and right ear cups (L/R) to operate your Beoplay Portal.
| Action | Gesture |
|---|---|
| Mute microphone | Double tap left/right disc |
| Volume up | Swipe up right touch bar |
| Volume down | Swipe down right touch bar |
| Game/Chat balance – more chat | Swipe up left touch bar |
| Game/Chat balance – more game | Swipe down left touch bar |
| Switch to Bluetooth | Press left button |
Mute Microphone
Double tap either the left or right disc to mute/unmute while playing. When muted, the LED on the right earcup will light red, and a sound prompt will play.
Xbox and Bluetooth Connectivity
When connected to Xbox, Bluetooth audio is inactive to prevent disruption during gameplay. Switch between connection types by either pressing the button on the left ear cup, turning off your Xbox, or switching in the App. Bluetooth must be active on your device (e.g., smartphone) to connect and control your Beoplay Portal via the Bang & Olufsen App.
Wired PC Gaming
Use the included USB-C cable for wired PC gaming. This cable also allows you to charge your Beoplay Portal while playing.
Other Console Connectivity
The included line-in cable can be used for connection to other consoles.
Wireless PC Gaming
To pair wirelessly to your PC and enjoy the full Xbox connect experience, an Xbox Wireless Adapter is required. Plug the adapter into your PC and press the pair button. Ensure Beoplay Portal is switched on, then press the Xbox pair button at the bottom of the left ear cup for 3 seconds to connect.
PC and Bluetooth
When connected to your PC, Bluetooth audio is inactive to avoid disrupting your gaming experience. Switch between connection types by pressing the button on the left ear cup, turning off your PC, or switching in the App. Bluetooth must be active on your device (e.g., smartphone) to connect and control your Beoplay Portal through the Bang & Olufsen App.
Bluetooth Pairing
To activate Bluetooth, long-press the power button for 2 seconds. Release when you hear a sound prompt. The light indicator will blink blue, indicating the headphones are ready for pairing.
USB-C Connection
Use the included USB-C cable for wired PC gaming. This also allows you to charge your Beoplay Portal while playing.
Line-In Connection
To play on other consoles or listen to music via a wired connection, use the included line-in cable (mini jack). Double tap on either disc to mute/unmute while playing. You cannot pair with Bluetooth or Xbox while using a wired connection.
Using the App While Gaming
Ensure your phone or tablet has Bluetooth turned on to allow the app to communicate with and control your Beoplay Portal. Your device does not need to be Bluetooth connected to your headphones, as long as BLE (Bluetooth Low Energy) is active.
Active Noise Cancellation (ANC)
Noise Cancellation allows you to tune out your surroundings and focus on your game, music, podcast, or enjoy silence. Activate and adjust the level of ANC by swiping down on the left slider. ANC can also be controlled within the Bang & Olufsen App, offering options for automatic adjustment based on your environment.
Transparency Mode
Transparency Mode enables you to hear your surroundings without removing your Beoplay Portal. Activate and adjust the level of external sound by swiping up on the left slider. Transparency Mode can also be controlled on the product page within the Bang & Olufsen App.
Own Voice
Own Voice technology captures and adjusts your voice volume while filtering out background noise, ensuring a clear and true representation of your voice. You can switch Own Voice on/off or adjust its levels by swiping up on the left slider. Control is also available on the product page within the Bang & Olufsen App.
Factory Reset
To restore your headphones to factory settings, press and hold the button on the right earcup for more than 8 seconds, until the LED indicator flashes red. Wait for the headphones to turn off before starting the setup process again.
