User Guide for HUAWEI models including: EN8255X6s-8X Intelligent XGS-PON and Wi-Fi 6 Routing, EN8255X6s-8X, Intelligent XGS-PON and Wi-Fi 6 Routing, XGS-PON and Wi-Fi 6 Routing, Wi-Fi 6 Routing, 6 Routing
Huawei OptiXstar EN8255X6s-8X, XGS-PON ONT Gateway, WiFi 6
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DocumentDocumentHuawei OptiXstar EN8255X6s-8X Quick Start for QR code Issue Date 01 2024-08-22 HUAWEI TECHNOLOGIES CO., LTD. Copyright © Huawei Technologies Co., Ltd. 2024. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders. Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied. The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied. Huawei Technologies Co., Ltd. Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website: Email: https://www.huawei.com support@huawei.com Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. i Security Declaration Vulnerability Huawei's regulations on product vulnerability management are subject to the Vul. Response Process. For details about this process, visit the following web page: https://www.huawei.com/en/psirt/vul-response-process For vulnerability information, enterprise customers can visit the following web page: https://securitybulletin.huawei.com/enterprise/en/security-advisory Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. ii Huawei OptiXstar EN8255X6s-8X Quick Start for QR code Contents Contents 1 Placing the Device................................................................................................................... 1 2 Connecting Cables................................................................................................................... 3 3 Indicator Description.............................................................................................................. 6 4 Technical Specifications......................................................................................................... 8 5 FAQs............................................................................................................................................ 9 Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. iii Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 1 Placing the Device 1 Placing the Device NOTE Do not install the ONT and user cables outdoors or in an outdoor cabinet. The ONT can be mounted onto a wall or placed on a desk. Do not install the ONT in other modes, such as ceiling. Keep 10 cm clearance on all sides to ensure adequate ventilation. It is recommended that the computer and ONT be put far away from electric appliances that generate strong magnetic or electric fields, such as microwave ovens. The ONT applies only to home scenarios, and does not apply to scenarios such as hotels, shops, coffee bars, tea restaurants, Internet cafes, studios, enterprises, or other densely populated scenarios. Mounting an ONT on the Desk The figure below shows an ONT that is horizontally placed on a desk. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 1 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 1 Placing the Device NOTE The appearance shown in this document may be different from the actual appearance of the product. The actual product prevails. Mounting an ONT onto the Wall 1. Mark two positions with the same spacing as that between the two mounting holes of the ONT using a marker on a wall. 2. Select a proper drill bit according to the outer diameter of the screws. Use a hammer drill to drill the marked positions on the wall. Then clean the holes and install two expansion bolts. 3. Use a screwdriver to fasten the screws into the expansion bolts, reserving 13 mm ends out of the wall, and mount the ONT onto the screws. NOTE It is recommended that the screw be about 4 mm in diameter and longer than 30 mm. The screw head should be between 6 mm and 9 mm in diameter. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 2 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 2 Connecting Cables 2 Connecting Cables Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 3 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 2 Connecting Cables NOTE The fiber connector connected to the optical port on the wall varies depending on actual conditions. To ensure normal use of fibers, make sure that the fiber bending radius is larger than 30 mm. No. Item Description 1 10GLAN Indicates 10GE Ethernet port. NOTE 10GE network ports must use network cables of CAT6A or higher standards to ensure the performance over 100 Mbps. 2 LAN1- Connects to PCs or IP set-top boxes (STBs). LAN4 3 USB Connects to USB storage devices. It's a plug-and-play USB port reserved for users. 4 TEL1-TEL2 Connects to the ports on a telephone or fax machine. 5 Reset Press the button for a short time to reset the device, or press the button for a long time (longer than 10s) to restore the device to the default settings and reset the device. NOTE Reset Huawei ONTs with caution. Otherwise, the ONTs may fail to access the Internet. If an ONT cannot access the Internet after a reset, contact your Internet service provider. 6 ON/OFF Powers the ONT on or off. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 4 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code No. Item 7 WPS 8 WLAN 9 Power 10 Optical port 2 Connecting Cables Description When the WLAN is on, press the WPS button (> 3s) and release the button to start Wi-Fi protected setup (WPS) negotiation. Used to enable or disable the WLAN function When the WLAN is off, press the WLAN button (> 3s) and release the button to open the WLAN. When the WLAN is on, press the WLAN button (> 3s) and release the button to close the WLAN. Connects to a power adapter. The optical port is equipped with a rubber plug and connected to a fiber for upstream transmission. The type of the optical connector connected to the optical port can be SC/APC. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 5 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 3 Indicator Description 3 Indicator Description Indicator Status Description Power Steady on The ONT is powered on. Off The power supply is cut off. PON/LOS See the following table. TEL1TEL2 Steady on The ONT is registered with the softswitch but no service flows are transmitted. Blinks twice a The ONT is registered with the softswitch, and second data is being transmitted on the port. Blinks once every 2 seconds The ONT fails to be registered with the softswitch. Off The POTS port is disabled. LAN1LAN4/10 GLAN Steady on Blinking Off The Ethernet connection is in the normal state. Data is being transmitted over the Ethernet port. The Ethernet connection is not set up. WLAN Steady on The WLAN function is enabled. Blinking Data is being transmitted over the WLAN port. Off The WLAN function is disabled. WPS Steady on The WPS function is enabled. Blinking A Wi-Fi terminal is accessing the system. Off The WPS function is disabled. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 6 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code Indicator Status USB Steady on Blinking Off 3 Indicator Description Description The USB port is connected and working in the host mode, but no data is transmitted. Data is being transmitted on the USB port. The system is not powered on or the USB port is not connected. Status PON Status LOS Status Description No. 1 Off Off The ONT is prohibited by the upper-layer device or blinks abnormally. Contact the 2 Blinks twice Blinks twice service provider for help. a second a second 3 Blinks twice Off a second The ONT attempts to set up a connection with its upper-layer device. 4 Steady on Off A connection is set up between the ONT and its upper-layer device. 5 Off Blinks once every 2 seconds The ONT is not connected to fibers or does not receive optical signals. 6 Blinks once Blinks once The hardware is faulty. every 2 every 2 seconds seconds NOTE If the ONT is not powered on or the power switch is turned off, all indicators are off. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 7 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 4 Technical Specifications 4 Technical Specifications Product Huawei OptiXstar EN8255X6s-8X Function 5 Ethernet ports 2 POTS ports 1 USB port 2.4 GHz & 5 GHz Wi-Fi 6 Power adapter input: See the nameplate on the adapter. System power supply: See the nameplate on the device. Ambient temperature: 0ºC to +40ºC Ambient humidity: 5%95% (non-condensing) Storage temperature and humidity: Compliant with ETSI EN 300 019-1-1 Class 1.2 Dimensions (H x W x D): 176 mm x 250 mm x 35 mm (without the base); 186 mm x 250 mm x 52 mm (with the base) Weight: About 705g Maximum system power consumption: 30W NOTICE The valid storage period of the product is nine months. The valid storage period refers to the period during which the product can be stored in a storage environment that meets the ETSI EN 300 019-1-1 Class 1.2 standard without performance degradation. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 8 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 5 FAQs 5 FAQs NOTE The following web page is only for reference. The actual web page of the product prevails. How do I log in to the Huawei ONT web page? NOTE You are advised to use the latest browser to log in to the web configuration page. Chrome 58/Edge 14/Firefox 54/Safari 10/Opera 55 or later is recommended. If the browser of an earlier version is used, compatibility issues may occur. Wireless login 1. Connect your mobile phone, pad, or PC to the Wi-Fi network of the Huawei ONT. 2. Enter the IP address in the address box of a browser and press Enter. On the displayed login page, enter the username and password. (For details about the IP address, login username, and password, see the product nameplate.) Wired login 1. Use a network cable to connect a PC to the Huawei ONT. 2. Set the IP address of the PC in the same subnet as the web address of the Huawei ONT. For example, if the web address of the Huawei ONT is 192.168.18.1 (for the web address of the Huawei ONT, see the product nameplate), set the IP address of the PC to 192.168.18.100. NOTE The preceding cable connection diagram and login pages are only for reference, and those of the actual product prevail. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 9 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 5 FAQs 3. Log in to the web configuration page. a. Open a browser. In the address box, enter the web address (printed on the nameplate of the Huawei ONT). Press Enter. b. Enter the login user name and password (printed on the nameplate of the Huawei ONT). Click Log In. NOTE If you do not perform any operations after logging in to the system within five minutes, you will be logged out, and the system automatically returns to the login interface. The system will be locked for one minute if you input incorrect user name and password for three consecutive times. Change the initial password after logging in to the web page for the first time. How do I change the Wi-Fi password? 1. Log in to the Huawei ONT web page using your mobile phone, pad, or PC. For details, see "How do I log in to the Huawei ONT web page?" 2. Choose the Advanced > WLAN tab and choose 2.4G Basic Network Settings. (If you want to configure 5GHz Wi-Fi, choose 5G Basic Network Settings.) What can I do if I forget the Wi-Fi password? 1. Log in to the Huawei ONT web page using your PC by wired login. For details, see "How do I log in to the Huawei ONT web page?" 2. Choose the Advanced > WLAN tab and choose 2.4G Basic Network Settings. (If you want to configure 5GHz Wi-Fi, choose 5G Basic Network Settings.) Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 10 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 5 FAQs What can I do if I cannot connect to the Wi-Fi network? How to improve the Wi-Fi speed of a Huawei ONT? 1. Wi-Fi speed relies on the bandwidth provided by the ISP, so the simplest way is to upgrade to faster broadband. 2. Wi-Fi speed is affected by the Wi-Fi signal strength and quality. 2.1 Determine the deployment positions of ONT based on house structures, indoor obstacles, and electrical appliance-caused interferences. If possible, put ONT in the middle of a planned coverage area and ensure that no obstacles exist and they are placed at high positions for better coverage. In addition, ensure that the ONT is far away from interference sources such as TVs, refrigerators, cordless phones, and Bluetooth devices. 2.2 Note that load-bearing walls, floors, and metal coated glass may block Wi-Fi signals, avoid or reduce these obstacles between the ONT and Wi-Fi devices (such as pads, mobile phones, and laptops). For outdoor yards, large balconies, and compound rooms, etc., it is recommended to add repeaters to enhance the Wi-Fi coverage. 2.3 For common places where users access the Internet, such as a living room, study room, or master room, pre-evaluate whether their signal strength is strong enough. If the signal strength is insufficient(Generally, lower than -72dBm), it is Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 11 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 5 FAQs recommended to adjust ONT positions or add new repeaters to enhance the Wi-Fi coverage. 3. Using the correct radio channel. Generally, the Huawei ONT automatically selects the optimal channel. If the network is slow or the quality turns poor from time to time, you can use a Wi-Fi scanner such as Wi-Fi Stumbler or Wi-Fi Analyzer to search for the optimal channel. 4. To prevent unauthorized network access, log in to the web interface of the router and select MAC address filtering based on your requirements. What can I do if the network speed is slow? 1. Check whether network cables are properly connected. Remove and then insert the network cables. Then, check whether the network speed is normal. 2. Check whether downloading, network video watching, or other operations occupy a large amount of bandwidth. Due to bandwidth restrictions, if some network applications occupy a large amount of network bandwidth, the network speed is slow. 3. Use another PC, mobile phone, or pad to check whether the network speed is normal. A phone does not ring upon an incoming call but communication is in normal state when the phone is in off-hook state. The ONT supports a maximum of 60 V AC ringing current voltage. Check whether the ringing current voltage of the phone is higher than 60 V AC. If it is higher than 60 V AC, replace the phone. How do I restore the Huawei ONT to factory setting? Press Reset by using a needle-type object for longer than 10s to restore factory defaults and reset the Huawei ONT. If the indicator is off and then is lit, the system restarts successfully. NOTE Exercise caution when restoring factory settings. This function may cause the loss of ONT configuration information and further cause an Internet access failure. If this problem occurs, contact your service provider for help. How can I download Huawei ONT firmware or software? Huawei ONT is used with an OLT and NMS of a required version. If the versions are not the required ones, the ONT may not work. If required, contact your internet service provider to obtain the correct ONT firmware or software. What conditions need to be met for the test rate to reach 2 Gbit/s? To reach 2 Gbit/s, the following conditions must be met: Speed test gateway: works at 160 MHz bandwidth. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 12 Huawei OptiXstar EN8255X6s-8X Quick Start for QR code 5 FAQs Speed test mobile phone: You are advised to use a high-end mobile phone such as Honor 50 Pro, MOTO S30, and Xiaomi 13. Test environment: Only the speed test mobile phone is connected, and there is no traffic interference from other terminals or electric appliances. Positive LOS requirement: There is no obstacle between the speed test terminal and the speed test gateway, and the positive LOS is within 30 cm. Speed test server: Supports the speed test capability of 2 Gbit/s or higher. Issue 01 (2024-08-22) Copyright © Huawei Technologies Co., Ltd. 13