Greystone 25" Griddle with Cast Iron Cooking Plate

Model: BC2515A (LIPPERT PN) (2022302116)

Manufacturer: Greystone by Furrion

Troubleshooting and Service Manual

* Picture shown here is for reference only.

Introduction

This document provides an overview of replaceable parts for the Furrion®/Greystone® 25" Griddle with Cast Iron Cooking Plate, 30,000 BTU, along with basic troubleshooting and service information. Keep this manual for safe use and future reference. Pass it on to new owners.

Note: Images are for reference only during assembly, installation, and operation. Actual parts may differ. For detailed operation, general safety, warnings, and cautions, refer to the Instruction Manual at: https://lci-support-doc.s3.amazonaws.com/greystone_appliances/ccd-0007543.pdf.

Safety

Read and understand all instructions before installing or operating. Adhere to all safety labels.

This manual provides general instructions. Many variables affect installation and operation. Failure to follow instructions may result in death, serious personal injury, severe product and/or property damage, including voiding the Lippert limited warranty.

[WARNING] The "WARNING" symbol indicates a safety risk that may cause death or serious personal injury if not performed safely within the manual's parameters.

Failure to follow instructions may result in death, serious personal injury, and/or severe product and property damage, including voiding the component warranty.

[CAUTION] The "CAUTION" symbol indicates a safety risk that may cause personal injury and/or product or property damage if not adhered to safely within the manual's parameters.

Always wear eye protection during service, maintenance, or installation. Consider hearing protection, gloves, and a full face shield depending on the task.

Important Safety Instructions

If you smell gas:

Note: Not following these instructions may cause fire or explosion, leading to property damage, personal injury, or death.

Read all assembly and safe use information before installing. Contact your service team or supplier for issues; do not attempt self-repair.

Codes

Installation must conform to state or local codes, or the National Fuel Gas Code, ANSI Z223.1 / NFPA 54, the Standard for Recreational Vehicles, ANSI A/ NFPA 1192, and CSA Z240 RV Series, as applicable.

California Proposition 65 Warning: This product may cause cancer and birth defects or other reproductive harm in the State of California.

Consumers are responsible for ensuring the griddle is properly assembled, installed, and maintained. Failure to do so could result in injury or property damage.

Precautions

  1. Use Griddles outdoors only; not for indoor or enclosed areas.
  2. If the supplied regulator fails, replace it with the exact model or contact customer service.
  3. During pressure tests exceeding 1/2 psi (3.5 kPa), disconnect the griddle and its shutoff valve from the gas supply piping system.
  4. For pressure tests at or below 1/2 psi (3.5 kPa), close the individual manual shut-off valve to separate the appliance from the gas supply piping system.
  5. Before use, visually inspect the gas hose for wear, breaks, leaks, cracks, cuts, or intrusions. Replace if any are found.
  6. In rain, snow, hail, sleet, or other precipitation while cooking with oil or grease, cover the cooking vessel immediately and turn off burners and gas supply. Do not move the griddle or vessel.
  7. Ensure the appliance is on a level, stable, noncombustible surface clear of combustible material. Do not place on asphalt (blacktop).

Important Warnings

Installation Safety Precautions

Cleaning and Maintenance

To Clean Burner

  1. Shut off gas at the control knob.
  2. Ensure all components are cooled down.
  3. Remove the griddle plate from the assembly.
  4. Use a wire brush to clean food residue and dirt from the burner's outer surface.
  5. A stiff wire, like an open paper clip, can clear blocked ports.
  6. Wear eye protection and use an air hose to force air into the burner tube and out the ports, ensuring each port has airflow.

Replaceable Parts List

Diagram of the griddle assembly showing various components labeled with callouts A through K.

CalloutPart #DescriptionModel
A2023036683BurnerBC2515A / 107721
B2023036679Glass Tube Thermal Insulation PlateBC2515A / 107721
C2023036685Bottom Thermal Insulation PlateBC2515A / 107721
D2023036686Support BaseBC2515A / 107721
E2023036689Main Valve SetBC2515A / 107721
F2023036678Control PanelBC2515A / 107721
G2023036681Knob BaseBC2515A / 107721
H2023036684KnobBC2515A / 107721
I2023035410Oil Pan W/Surface Panel + HandleBC2515A / 107721
J2023036688Burner SupportBC2515A / 107721
K2023036680Frying PlateBC2515A / 107721

Troubleshooting

ProblemPossible CauseSolution
Using the piezoelectric ignition system can't light the burnerNo Propane Supply or empty supplyInspect shutoff valves. Fill Propane supply.
Defective regulatorCheck regulator. Call Customer Service.
Electrode not in correct position or is Damaged/FaultyEnsure electrode is positioned as shown in "Ignition Electrode Position". Call Customer Service.
Obstructions in gas injection or gas hoseHave injection and gas hose cleaned.
Obstructions in the burnerClean the burner following steps outlined in "Cleaning The Burner".
A match can't light burnerNo Propane Supply/ empty supplyInspect shutoff valves. Fill Propane supply.
Defective regulatorHave regulator checked. Call Customer Service.
Obstructions in gas injection or gas hoseHave injection and gas hose cleaned.
Obstructions in the burnerRefer to "Cleaning The Burner" to clean the burner.
Burner has only low flameLow inlet gas supply pressureCheck gas pressure on both inlet and outlet sides of the appliance regulator. Call Customer Service.
Low gas supplyFill Propane Supply.
Defective control valveCall Customer Service.
Burner has a hissing or roaring noiseObstructions in the burnerRefer to "Cleaning The Burner" to clean the burner.
Obstructions in gas injection or gas hoseHave injection and gas hose cleaned.
Burner could be damagedCall Customer Service.

Specifications

SpecificationValue
Burner Input Rate30000 BTU/h
Inlet Gas Pressure10" WC to 13.8" WC
Unit Weight30 lbs.

Company Information

Furrion, LLC (Furrion) is a wholly owned subsidiary of Lippert Components, Inc. (Lippert).

Furrion, LLC: 52567 Independence Ct., Elkhart, IN, 46514

Furrion Innovation Center & Institute of Technology: 22244 Innovation Drive, Elkhart, IN 46514-5514, USA

Toll Free: 1-800-789-3341

Email: customerservice@lci1.com

©2007-2025 Furrion, LLC. All rights reserved.

Patent Information: www.Lippert.com/patents

Support: SUPPORT.LCI1.COM/FURRION

The contents of this manual are proprietary and copyright protected by Lippert. Lippert prohibits copying or dissemination without prior written consent. Unauthorized use voids warranty. Information is subject to change without notice.

Revised editions are available for download from lippert.com.

Please recycle obsolete materials.

For concerns or questions, contact Lippert:

Phone: 432-LIPPERT (432-547-7378)

Web: lippert.com

Email: customerservice@lci1.com

Models: BC2515A 25 Inch Griddle With Cast Iron Cooking Plate, BC2515A, 25 Inch Griddle With Cast Iron Cooking Plate, Cast Iron Cooking Plate, Iron Cooking Plate, Cooking Plate

File Info : application/pdf, 7 Pages, 794.05KB

ccd-0008000

References

Adobe PDF Library 17.0 Adobe InDesign 20.2 (Windows)

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