IKEA ISANDE Refrigerator-Freezer

Contents

• Safety Information
• Installation
• Product Description
• Operation
• Daily Use
• Movable Shelves
• Bottle Rack
• Positioning the Door Balconies
• Vegetable Drawers
• Fan-cooling
• Freezing Fresh Food
• Freezing Calendar
• Storage of Frozen Food
• Thawing
• Ice Cube Production
• Freezer Blocks
• Hints and Tips
• Care and Cleaning
• Periods of Non-Operation
• Troubleshooting
• Technical Data
• Environmental Concerns
• IKEA Guarantee
• How to Reach Us
• Contact Information by Country

Safety Information

Children and Vulnerable People Safety

• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
• Children aged from 3 to 8 years are allowed to load and unload the appliance provided that they have been properly instructed.
• This appliance may be used by persons with very extensive and complex disabilities provided that they have been properly instructed.
• Children of less than 3 years of age should be kept away from the appliance unless continuously supervised.
• Do not let children play with the appliance.
• Children shall not carry out cleaning and user maintenance of the appliance without supervision.

ℹ️ Keep all packaging away from children and dispose of it appropriately.

General Safety

This appliance is intended to be used in household and similar applications such as:

• Farm houses; staff kitchen areas in shops, offices and other working environments;
• By clients in hotels, motels, bed and breakfast and other residential type environments.

To avoid contamination of food, respect the following instructions:

• Do not open the door for long periods.
• Clean regularly surfaces that can come in contact with food and accessible drainage systems.
• Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.

⚠️ Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

⚠️ Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

⚠️ Do not damage the refrigerant circuit.

⚠️ Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

Do not use water spray and steam to clean the appliance.

Clean the appliance with a moist soft cloth. Only use neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.

When the appliance is empty for a long period, switch it off, defrost, clean, dry and leave the door open to prevent mould from developing within the appliance.

Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

If the supply cord is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons in order to avoid a hazard.

Installation

⚠️ Only a qualified person must install this appliance.

• Remove all the packaging.
• Do not install or use a damaged appliance.
• Do not use the appliance before installing it in the built-in structure due to safety manner.
• Follow the installation instructions supplied with the appliance.
• Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
• Make sure the air can circulate around the appliance.
• At first installation or after reversing the door, wait at least 4 hours before connecting the appliance to the power supply. This is to allow the oil to flow back in the compressor.
• Before carrying out any operations on the appliance (e.g. reversing the door), remove the plug from the power socket.
• Do not install the appliance close to radiators or cookers, ovens or hobs.
• Do not expose the appliance to the rain.
• Do not install the appliance where there is direct sunlight.
• Do not install this appliance in areas that are too humid or too cold.
• When you move the appliance, lift it by the front edge to avoid scratching the floor.

The appliance contains a bag of desiccant. This is not a toy. This is not food. Please dispose of it immediately.

Electrical Connection

⚠️ Risk of fire and electric shock.

⚠️ When positioning the appliance, ensure the supply cord is not trapped or damaged.

⚠️ Do not use multi-plug adapters and extension cables.

• The appliance must be earthed.
• Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
• Always use a correctly installed shockproof socket.
• Make sure not to cause damage to the electrical components (e.g. mains plug, mains cable, compressor). Contact the Authorised Service Centre or an electrician to change the electrical components.
• The mains cable must stay below the level of the mains plug.
• Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
• Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.

Plug Wiring Diagram Description: The diagram shows a 13 Amp plug. Wire A (green and yellow) connects to the Earth terminal (marked 'E' or earth symbol ⏚). Wire C (brown) connects to the Live terminal (marked 'L'). Wire D (blue) connects to the Neutral terminal (marked 'N'). Cord clamp E secures the outer sheath.

If the colours of the wires in the mains lead do not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:

1. Connect the wire coloured green and yellow to the terminal marked either with the letter "E" or by the earth symbol ⏚ or coloured green and yellow.
2. Connect the wire coloured blue to the terminal either marked with the letter "N" or coloured black.
3. Connect the wire coloured brown to the terminal either marked with the "L" or coloured red.
4. Check that no cut, or stray strands of wire is present and the cord clamp (E) is secure over the outer sheath. Make sure the electricity supply voltage is the same as that indicated on the appliance rating plate.
5. Switch on the appliance.

The appliance is supplied with a 13 amp fuse (B). In the event of having to change the fuse in the plug supplied, a 13 amp ASTA approved (BS 1362) fuse must be used.

⚠️ A cut off plug inserted into a 13 amp socket is a serious safety (shock) hazard. Ensure that it is disposed of safely.

Product Description

The appliance includes the following components:

• 1. Fan-cooling with LED Lamp
• 2. Control panel
• 3. Bottle rack
• 4. Dairy compartment with lid
• 5. Door balconies
• 6. Vegetable drawers
• 7. Bottle balcony with holder
• 8. Freezer drawers
• 9. Freezing drawer
• 10. Rating plate
• 11. Glass shelves

Temperature zones within the refrigerator:

• Least cold zone
• Intermediate temperature zone
• Coldest zone

Diagram Description: An illustration shows the interior of the refrigerator-freezer with numbered components and indicated temperature zones.

Operation

Control Panel

The control panel features buttons for display, temperature adjustment, function selection, and power.

• 1. Display
• 2. Freezer temperature warmer button
• 3. Freezer temperature colder button
• 4. OK button
• 5. Function button
• 6. Fridge temperature warmer button
• 7. Fridge temperature colder button
• 8. ON/OFF button

Display Indicators

The display shows various indicators:

• A. Fridge compartment indicator
• B. Fridge temperature indicator and timer indicator
• C. Fridge Off indicator
• D. Shopping Function indicator
• E. Vacation Function indicator
• F. Fast Freezing Function indicator
• G. Freezer temperature indicator
• H. Freezer compartment indicator
• I. Alarm indicator
• J. Child Lock Function indicator
• K. Bottle Chill Function indicator
• L. Fan-cooling Function indicator

Switching On

Connect the mains plug. Press the 8 ON/OFF button. The temperature indicators will show the default temperature. An acoustic alarm may sound briefly.

ℹ️ If "DEMO" appears, the appliance is in demonstration mode. Refer to Troubleshooting.

Switching Off

Press and hold the 8 ON/OFF button for 3 seconds. The display will switch off. Disconnect the mains plug to fully power off.

Switching the Fridge On/Off

To Switch On: Press a fridge temperature button, or press the 5 Function button until the fridge Off icon flashes, then press 4 OK to confirm.

To Switch Off: Press the 5 Function button until the fridge Off icon appears, then press 4 OK to confirm.

Temperature Regulation

Fridge: Adjust using temperature buttons. Default: +5°C (range +2°C to +8°C).

Freezer: Adjust using temperature buttons. Default: -18°C (range -15°C to -24°C).

ℹ️ Set temperature is reached within 24 hours. Settings are retained after power failure.

Functions Menu

Press the 5 Function button to cycle through and activate functions:

• Shopping Function
• Vacation Function
• Fast Freezing Function
• Child Lock Function
• Bottle Chill Function
• Fan-cooling Function
• Normal operation (no symbol)

ℹ️ Functions can be turned on/off by cycling through with the 5 button.

Shopping Function

Activates rapid chilling for large amounts of food. Shuts off automatically after approximately 6 hours.

1. Press 5 Function button until Shopping icon appears.
2. Press 4 OK to confirm.

To switch off early, repeat the procedure until the icon disappears, or select a different fridge temperature.

Vacation Function

Maintains the refrigerator during long holidays when empty to prevent bad smells. The fridge compartment must be empty.

1. Press 5 Function button until Vacation icon appears.
2. Press 4 OK to confirm.

To switch off early, repeat the procedure until the icon disappears, or select a different fridge temperature.

Fast Freezing Function

For freezing fresh foods quickly. Shuts off automatically after 52 hours.

1. Press 5 Function button until Fast Freezing icon appears.
2. Press 4 OK to confirm.

To switch off early, repeat the procedure until the icon disappears, or select a different freezer temperature.

Child Lock Function

Locks buttons to prevent unintentional operation.

1. Press 5 Function button until Child Lock icon appears.
2. Press 4 OK to confirm.

To deactivate, repeat the procedure until the icon disappears.

Bottle Chill Function

Sets an acoustic alarm for cooling items or as a reminder. Timer can be set from 1 to 90 minutes.

1. Press 5 Function button until Bottle Chill icon appears.
2. Use 2, 3 temperature buttons to set time (1-90 mins).
3. Press 4 OK to confirm.

At countdown end, the icon flashes and an alarm sounds. Remove items and press 5 to stop the alarm and end the function.

To change time during countdown, use 2, 3 buttons. To deactivate, repeat procedure until icon disappears.

Fan-cooling Function

Activates a fan for rapid cooling and uniform temperature. Activates automatically when needed (e.g., after door opening, high ambient temperature). The fan operates only when the door is closed.

1. Press 5 Function button until Fan-cooling indicator appears.
2. Press 4 OK to confirm.

To switch off, repeat the procedure until the indicator disappears.

ℹ️ If activated automatically, the Fan-cooling indicator is not shown, and the function cannot be manually switched off.

Alarms

High temperature alarm: Indicated by acoustic alarm, flashing alarm indicator, and freezer temperature indicator. Reset by pressing any button. The alarm indicator flashes until normal conditions are restored.

Door open alarm: If the door is open for ~5 minutes, an acoustic alarm starts and the alarm indicator flashes. The alarm stops after closing the door. The sound can be muted by pressing any button.

Daily Use

⚠️ Refer to Safety chapters.

Accessories

The appliance includes:

• Egg tray
• Ice trays (x2)
• Freezer blocks (x1)

Diagram Description: Images show an egg tray, ice cube trays, and freezer blocks.

Movable Shelves

Shelves can be positioned as desired using runners inside the refrigerator walls.

❗ Do not move the glass shelf above the vegetable drawer to ensure correct air circulation.

Bottle Rack

Place bottles with the opening facing front in the pre-positioned rack.

The rack can be tilted to store unsealed bottles by placing the front hooks one level higher than the rear hooks.

ℹ️ If the rack is positioned horizontally, place only closed bottles.

Diagram Description: Illustrations show the bottle rack and how to tilt it.

Positioning the Door Balconies

Door balconies can be placed at different heights to accommodate various food package sizes.

To adjust: gradually pull the balcony upwards until it comes free, then reposition as desired.

Diagram Description: An illustration shows how to adjust the door balconies.

Vegetable Drawers

Fruit and vegetables should be placed in these drawers.

Diagram Description: An image shows the vegetable drawers.

Fan-cooling

This device activates automatically for quick temperature recovery or when ambient temperature is high. The fan operates only when the door is closed.

It activates in these situations:

• When Shopping Function is activated.
• When ambient temperature exceeds 32°C.
• When door opening destabilizes the refrigerator compartment temperature.

ℹ️ If activated automatically, the Fan-cooling indicator is not shown, and the function cannot be manually switched off.

To switch on manually, refer to "Fan-cooling Function".

Diagram Description: An illustration shows the fan unit inside the refrigerator.

Freezing Fresh Food

The freezer compartment is suitable for freezing fresh food and storing frozen/deep-frozen food.

Activate the Fast Freezing Function at least 24 hours before placing food to be frozen.

Place fresh food in the top compartment.

Maximum freezing capacity in 24 hours is specified on the rating plate.

The freezing process lasts 24 hours; do not add more food during this period.

After 24 hours, deactivate the Fast Freezing Function.

Freezing Calendar

The calendar shows symbols representing different types of frozen goods and their recommended storage times in months.

Diagram Description: A grid displays symbols for various food types (e.g., vegetables, fruits, meat, fish, poultry) with corresponding storage durations (e.g., 1-2 months, 3-6 months, 10-12 months).

Storage of Frozen Food

When starting up or after a period of disuse, run the appliance with Fast Freezing Function on for at least 12 hours before adding products.

ℹ️ In case of accidental defrosting (e.g., power failure), if power was off longer than the "Rising time" specified, defrosted food must be consumed quickly or cooked immediately and then refrozen (after cooling).

Thawing

Deep-frozen or frozen food can be thawed in the refrigerator compartment or at room temperature.

Small pieces can be cooked directly from the freezer, but cooking will take longer.

Ice Cube Production

The appliance includes a tray for ice cube production.

1. Fill the tray with water.
2. Place the tray in the freezer compartment.

❗ Do not use metallic instruments to remove the tray.

❗ Do not touch the appliance with wet hands.

Freezer Blocks

Two freezer blocks are supplied to prolong food preservation during power failures or breakdowns.

❗ Do not open or drink the content of the freezer blocks.

Hints and Tips

Normal Operating Sounds

The following sounds are normal during operation:

• A faint gurgling and bubbling sound from coils when refrigerant is pumped.
• A whirring and pulsating sound from the compressor when refrigerant is pumped.
• A sudden cracking noise from thermal dilatation (natural phenomenon).
• A faint click noise from the temperature regulator when the compressor switches on or off.

Hints for Energy Saving

• Eco mode / default setting saves energy while preserving food.
• For the Fresh Food Compartment (Fridge), ensure drawers are at the bottom and shelves are evenly distributed for energy efficiency. Door bin position does not affect consumption.
• For the Frozen Compartment (Freezer), the internal configuration ensures the most efficient use of energy.
• Do not remove freezer blocks from the freezer basket.
• Do not open the door frequently or leave it open longer than necessary.

Hints for Fresh Food Refrigeration

• Do not store warm food or evaporating liquids.
• Cover or wrap food, especially if it has a strong flavour.
• Position food to allow air circulation.

Hints for Refrigeration

• Meat (all types): Wrap in suitable packaging, place on the glass shelf above the vegetable drawer. Store for at most 1-2 days.
• Cooked foods, cold dishes: Cover and place on any shelf.
• Fruit and vegetables: Clean thoroughly and place in a special drawer. Bananas, potatoes, onions, and garlic must not be kept in the refrigerator if not packed.
• Butter and cheese: Place in an airtight container or wrap in foil/polythene to exclude air.
• Bottles: Close with a cap and place on the door bottle shelf or bottle rack.

Hints for Freezing

• Freeze only top quality, fresh, and thoroughly cleaned food.
• Divide food into small portions for efficient freezing and thawing.
• Wrap food in airtight aluminium foil or polythene.
• To avoid temperature increase, do not place fresh unfrozen food next to already frozen food.
• Lean foods store better and longer than fatty ones. Salt reduces storage life.
• Do not eat ice cubes, water ices, or ice lollies immediately after removing from the freezer (risk of frostbites).
• It is advisable to mark the freezing date on each pack.

Hints for Storage of Frozen Food

• Ensure commercially frozen food was adequately stored by the retailer.
• Transfer frozen foodstuffs from the store to the freezer as quickly as possible.
• Once defrosted, food deteriorates rapidly and cannot be refrozen.
• Do not exceed the storage period indicated by the food manufacturer.
• Do not store glass containers with liquids in the freezer compartment as they may break.

Care and Cleaning

⚠️ Refer to Safety chapters.

General Warnings

❗ Unplug the appliance before any maintenance.

ℹ️ This appliance contains hydrocarbons in its cooling unit; maintenance and recharging must be carried out by authorized technicians only.

ℹ️ Accessories and parts are not suitable for washing in a dishwasher.

Cleaning the Interior

Before first use, wash the interior and accessories with lukewarm water and neutral soap to remove smells, then dry thoroughly.

❗ Do not use detergents, abrasive powders, chlorine, or oil-based cleaners as they will damage the finish.

Periodic Cleaning

❗ Do not pull, move, or damage any pipes/cables inside.

❗ Do not damage the cooling system.

Clean regularly:

1. Clean inside and accessories with lukewarm water and neutral soap.
2. Regularly check and clean door seals.
3. Rinse and dry thoroughly.
4. If accessible, clean the condenser and compressor at the back with a brush to improve performance and save electricity.

Defrosting of the Refrigerator

Frost is automatically eliminated from the evaporator when the motor compressor stops. Defrost water drains to a container at the back where it evaporates.

Periodically clean the defrost water drain hole in the refrigerator compartment channel to prevent overflowing.

Use the provided tube cleaner for this purpose.

Defrosting of the Freezer

The freezer compartment is frost-free.

Periods of Non-Operation

For long periods of non-use:

1. Disconnect from electricity supply.
2. Remove all food.
3. Clean the appliance and accessories.
4. Leave doors open to prevent unpleasant smells.

❗ If keeping the appliance on, have someone check it periodically to prevent food spoilage in case of power failure. Consider activating Vacation Function.

Troubleshooting

⚠️ Refer to Safety chapters.

What to do if...

Technical Data

Technical information, including the serial number, is located on the rating plate on the internal left side of the appliance and on the energy label.

Rating Plate Description: An image shows a typical appliance rating plate with fields for Gross Capacity, Net Capacity (Fridge/Freezer), Freezing Capacity, Rising Time, Model, PNC, Serial Number, Voltage, Frequency, Refrigerant, and CE marking.

Environmental Concerns

Recycle materials with the ♻️ symbol. Put packaging in relevant containers for recycling. Help protect the environment and human health by recycling waste of electrical and electronic appliances.

Do not dispose of appliances marked with the ♻️ symbol with household waste. Return the product to your local recycling facility or contact your municipal office.

IKEA Guarantee

How long is the IKEA guarantee valid?

Valid for five (5) years, or two (2) years for LAGAN or TILLREDA models, from the original purchase date or installation date (within three months of purchase).

The original sales receipt is required as proof of purchase.

Service work under guarantee does not extend the guarantee period. A replaced product's warranty is valid for the balance of the original period.

Who will execute the service?

IKEA service provider or its authorized service partner network will provide service.

What does this guarantee cover?

• Faults caused by faulty construction or material faults from the purchase/installation date (within three months).
• Applies to domestic use only.
• Exceptions are listed under "What is not covered under this guarantee?".
• Costs for repairs, parts, labour, and travel are covered if the appliance is accessible without special expenditure, subject to local regulations.
• Replaced parts become IKEA property.
• For non-repairable products, replacement value will not exceed the purchase price.

What will IKEA do to correct the problem?

IKEA appointed Service Provider will examine the product and, at its discretion, decide if it is covered. If covered, they will repair or replace the defective product with the same or a comparable product.

What is not covered under this guarantee?

• Normal wear and tear.
• Deliberate or negligent damage, damage from failure to observe instructions, incorrect installation, wrong voltage connection, chemical/electro-chemical reactions, rust, corrosion, water damage (including excessive lime in water, abnormal environmental conditions).
• Consumable parts (batteries, lamps).
• Non-functional and decorative parts (scratches, colour differences).
• Accidental damage from foreign objects, cleaning/unblocking filters, drainage systems, soap drawers.
• Damage to specific parts (ceramic glass, accessories, baskets, pipes, seals, lamps, screens, knobs, casings) unless proven to be production faults.
• Cases where no fault is found by a technician.
• Repairs not carried out by appointed providers or using non-original parts.
• Repairs due to faulty or non-specified installation.
• Use in a non-domestic (professional) environment.
• Damage from power outage, surges, dips, fluctuating/improper voltage (e.g., filters, cleanliness).
• Transportation damages (unless delivered by IKEA).
• Cost of initial installation. (However, service providers will reinstall repaired/replaced appliances).
• Plumbing and electrical installation are the customer's responsibility.

How country law applies

The IKEA guarantee provides specific legal rights that cover or exceed local demands, without limiting consumer rights under local legislation.

Area of validity

Warranty is valid only in the country of purchase. Services are provided according to guarantee conditions.

Services are obligated if the appliance complies with and is installed according to:

• Technical specifications of the country of claim.
• Assembly Instructions and User Manual Safety Information.

The dedicated After Sales Service for IKEA appliances:

Contact IKEA appointed After Sales Service Provider for:

• Service requests.
• Clarifications on installation in IKEA kitchen furniture.
• Clarifications on appliance functions.

Please read Assembly Instructions and/or User Manual before contacting.

How to Reach Us If You Need Our Service

Please refer to the last page of this manual for a full list of IKEA appointed contacts and national phone numbers.

ℹ️ For quicker service, use the specific phone numbers listed at the end of this manual. Always refer to the numbers for the specific appliance. Before calling, have the IKEA article number (8-digit code) and Serial Number (8-digit code from the rating plate) ready.

ℹ️ SAVE THE SALES RECEIPT! It is your proof of purchase and required for the guarantee. The receipt also lists the IKEA name and article number.

Contact Information by Country

United Arab Emirates & Oman

Toll free: 8 004 532

Web: www.IKEA.com

Qatar

Toll free: 8 004 532

Web: www.IKEA.qa

e-mail: Ikea_qatar@alfuttaim.com

Egypt

Hotline: 16576

Web: www.IKEA.eg

e-mail: Ikea Cairo.customerservice@alfuttaim.com

State of Kuwait

Contact centre: +965 18 40 40 8

Web: www.IKEA.com.kw

e-mail: info@IKEA.com.kw

Jordan

Contact centre: +962 6 400 1000

Web: www.IKEA.jo

Kingdom of Saudi Arabia

Contact centre: 92000-4532

Phone lines open:

• Saturday - Thursday: 09:00 AM - 10:00 PM
• Friday: 2:00 PM - 10:00 PM

Bahrain

Contact centre: 80001120

Telephone lines open all day: 09:00 AM - 10:00 PM