Introduction
Welcome! Thank you for purchasing the AT&T PBH20 Bluetooth®/Wired Headphones.
Features
- Bluetooth 2.1 technology with amazing sound
- Built-in microphone with echo cancellation
- Full controls for playback and calls
- Portable folding design
- 3.5 mm auxiliary input jack
What's Included
Unpack the Bluetooth® headphones and ensure all accessories are accounted for to avoid loss.
- Bluetooth Headphones (Over-ear design)
- Micro USB Cable (for charging)
- Audio Cord (3.5mm auxiliary cable)
Safety Information
Important Safety Instructions
Please read all safety and operating instructions carefully before installation and use. Keep these instructions handy for future reference. Pay special attention to all warnings listed in this user's manual and on the PBH20.
- Attachments: Do not use attachments not recommended by the manufacturer.
- Water and Moisture: The unit should not be used near water. For example: near a bathtub, washbowl, kitchen sink, laundry tub, swimming pool, or in a wet basement.
- Ventilation: The unit should be situated so that its location or position does not interfere with its proper ventilation. For example, it should not be situated on a bed, sofa, rug, or similar surface that may block ventilation openings. Also, it should not be placed in a built-in installation, such as a bookcase or cabinet, which may impede the flow of air through the ventilation openings.
- Objects and Liquid Entry: Care should be taken so that external objects do not fall into and liquids are not spilled onto any openings or vents located on the product.
- Power Source: The unit should be connected only to a power supply of the type described in the operating instructions or as marked on the unit. If you are not sure, please consult the dealer or local power company.
- Heat: The unit should be situated away from heat sources such as radiators, heat registers, stoves, or other appliances (including amplifiers) that produce heat.
- Servicing: The user should not attempt to service the unit beyond those methods described in the user's manual. Opening or removing covers will expose you to dangerous voltage and other hazards. Service methods not covered in the user's manual should be referred to qualified service personnel.
Getting Started
Location of Main Unit Controls
The following diagram illustrates the main controls on the AT&T PBH20 headphones:
- 1. ON/OFF / Pairing / Play / Pause: Multifunction button for power, Bluetooth pairing, and media control.
- 2. Previous song / Volume -: Button to go to the previous track or decrease volume.
- 3. Next song / Volume +: Button to go to the next track or increase volume.
- 4. Answer / Disconnect / Redial: Button to answer/end calls, or redial the last number.
- 5. AUX IN jack: Port for connecting an audio cable for wired listening.
- 6. Microphone: Integrated microphone for calls.
- 7. LED indicator light: Provides visual status information.
- 8. Micro USB charging port: Port for charging the headphones.
Operational Instructions
Charging
Charge your PBH20 through any USB jack or wall charger. A red LED indicator will light up when charging. Before using for the first time, charge for at least 4 hours. After the first charge, the headset will charge in 2 to 3 hours, and the LED indicator will stop blinking when the charge is complete.
Note: When the battery is fully charged, the LED indicator will turn off.
Power ON/OFF
Press and hold the ON/OFF button for 1 second to switch the headset on. The LED will flash white when powered on. Press and hold the ON/OFF button for 3 seconds to switch the headset off. When powering off, the white LED light will stop flashing and then turn off.
Pairing
While the headset is off, press and hold the ON/OFF – Bluetooth Pairing buttons for 5 seconds to start pairing mode. Once the headset is in pairing mode (the LED will start flashing white), select 'PBH20' among discovered Bluetooth devices on your phone. If requested, enter the password '0000' to pair the headset. When connected, you will hear a beep, and your mobile device will show "Paired".
Note: If the headset is not paired with a Bluetooth device in 3 minutes, it will turn itself off.
Making Phone Calls
Making a call
Once paired, use your mobile device to dial a number as usual. Once connected, the call will be heard on your PBH20 headset.
Last number redial
Double press the Answer / Disconnect /Redial button to redial the last number.
Answer a call
When receiving a call, press the Answer / Disconnect /Redial button to answer the call.
Ending a call
While talking on the phone, press the Answer / Disconnect / Redial button to end the call.
Rejecting a call
While receiving a call, press and hold the Answer / Disconnect/ Redial button to refuse the call.
Volume control
Use the Volume + / Volume - buttons to adjust the volume level.
Listening to Music
Play/Pause
Press the Play button to launch the phone's music player and start listening to music. While listening to music, press the Pause button to pause or to resume play.
Song selection
While music is playing, press the Next Song or Previous Song buttons to select songs.
Answer a call while listening to music
When receiving a call, press the Answer / Disconnect /Redial button to answer the call. Press the Answer / Disconnect /Redial button while on the phone to end the call. When receiving a call, press and hold the Answer / Disconnect / Redial button to reject the call. (Music will resume playing when the call is rejected.)
Volume control
Press and hold the Volume + and Volume - buttons to adjust the volume level.
LED Indicator Chart
| Status | Indicator |
|---|---|
| Powering ON | Blinking white light |
| Powering OFF | LED turns off |
| Low battery | Blinking red & headset emits a beep |
| Charging | Solid red light |
| Pairing mode | Blinking white light |
| Connection complete | White light blinks every 3 seconds |
| Incoming call & on the phone | Solid white light |
| Playing music | White light blinks every 3 seconds |
Troubleshooting
| Symptom | Solution |
|---|---|
| Music is not streaming over Bluetooth | Check to make sure both devices are paired and connected over Bluetooth. Restart the PBH20 to auto-connect with your Bluetooth device. |
| No power | Make sure the PBH20 is fully charged. |
| PBH20 does not answer phone calls | Check to make sure both devices are paired and connected over Bluetooth. Restart the PBH20 to auto-connect with your Bluetooth device. |
| Music does not resume after ending a call | Press play to resume music. |
| Not able to control music from the PBH20 | Check and make sure your mobile device supports Bluetooth A2DP profile. |
Compliance with FCC Regulations
Caution!
The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
The equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate Radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to Radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to Radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from which the receiver is connected.
- Consult the dealer or an experienced Radio/television technician for assistance.
This equipment complies with FCC's RF radiation exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must be installed and operated to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. Installers must ensure that 20 cm separation distance will be maintained between the device (excluding its handset) and users.
THE SPECIFICATION AND EXTERNAL APPEARANCE OF THE HEADPHONES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
If at any time in the future you should need to dispose of this product, please note that waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or retailer for recycling advice.
Warranty Information
Limited Warranty
The AT&T brands are used under license. Any repair, replacement, or warranty service, and all questions about this product should be directed to Concept 101 LLC at www.att.com/electronics or call 1 (888) 920-8680 from the USA or Canada.
Concept 101 LLC warrants to the original purchaser that the product will be free from defects in material, parts, and workmanship for the period designated for this product. The warranty commences the day the product is purchased and covers up to a period of one (1) year. Concept 101 LLC agrees that it will, at its option, replace the defective product with either a new or remanufactured headset equivalent to your original purchase during the warranty period. Should the Parts warranty period exceed the Labor warranty period, Concept 101 LLC will supply at no charge for the remainder of the Parts warranty, any new or remanufactured replacement parts as required by the product. During this period, all labor and service charges will become the responsibility of the customer.
Exclusions
This warranty does not apply to the appearance or exterior of the product which may have been damaged or defaced, altered or modified in design or construction. This warranty does not apply if the serial number is altered or removed, or if there is any damage due to power line surge, user damage to the AC power cord, connection to improper voltage source, general misuse, accidents, or repair attempts by unauthorized service agents. Other exclusions include ear pads, rechargeable and non-rechargeable batteries.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER; Concept 101 LLC SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE DURATION OF THE WARRANTY.
Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long the warranty lasts. In these cases, the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Obtaining Service
To obtain service, product literature, supplies, or accessories, please call 1 888-920-8680, or visit our website, www.att.com/electronics, to create a ticket for exchange/repair. Please make sure to provide the date of purchase, model number, and a brief description of the problem. Our customer service representative will contact you or send detailed return instructions.
Concept 101 LLC does not warrant that the headset will work properly in all environmental conditions and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose other than the purpose identified within this user's manual. Concept 101 LLC has made every effort to ensure that this user's manual is accurate and disclaims liability for any inaccuracies or omissions that may have occurred. Information in this user's manual is subject to change without notice and does not represent a commitment on the part of Concept 101 LLC. Concept 101 LLC reserves the right to make improvements to this user's manual and/or to the products described in this user's manual at any time without notice. If you find information in this manual that is incorrect, misleading, or incomplete, please contact us through our website.
Specifications
- Bluetooth 2.1
- Bluetooth compatibility: Bluetooth 2.0 or above device with A2DP/AVRCP/HFP/HSP
- Working distance: Up to 30 ft.*
* Up to 30 ft. wireless range as determined by Bluetooth SIG. Range may vary depending on the line of sight obstacles.
