Woodbridge EBT350 Electronic Bidet Toilet
Installation and Care Guide
Product Overview
The Woodbridge EBT350 is an electronic bidet toilet designed for modern bathrooms, offering advanced features for hygiene and comfort. This guide provides comprehensive instructions for installation, operation, maintenance, and troubleshooting.
Compliance and Standards
This product complies with the following codes and standards:
- 2015 Uniform Plumbing Code® (UPC)
- 2018 International Plumbing Code® (IPC)
- 2018 International Residential Code® (IPC)
- CSA B45.5 / IAPMO Z124-2017- Plastic Plumbing Fixtures
Certifications include ICC ES PMG, ANSI, ICC Preferred Education Provider, and ICC International Code Council.
Important Safety Information
WARNING: READ ALL INSTRUCTIONS BEFORE UNPACKING THE PRODUCT. Failure to follow these instructions could result in death or serious injury.
- CAUTION: Two people are required to lift and during the entire installation of this product.
- Installation of this product by an inexperienced installer may result in personal injury or death.
- Always shut off power and water supply before installation, disassembly, repair, or maintenance.
- Do not use while bathing.
- Do not place or store the product where it can fall or be pulled into a tub or sink.
- Do not place in or drop into water or other liquid.
- Do not reach for a product that has fallen into water; unplug immediately.
- Do not wash the main unit or electrical plug with water or detergent.
- Do not handle the electrical plug with wet hands.
- Never block the outlet of the air dryer.
- Never disassemble, repair, or modify the product.
- Connect this product to a properly grounded outlet only.
- Do not throw burning materials into the toilet.
- This product is an electric appliance and must be placed far away from water and other liquid.
- Do not lay the product on its side or upside down.
- It is prohibited to use other electric appliances in the same socket.
- It is forbidden to use a power extension or unstable loose outlet.
- Do not reuse any existing water supply hoses; use the provided new water supply hose.
- For models with foam shield function, do not put corrosive liquid in the foam shield.
Grounding Instructions: This product must be grounded. Improper use of the grounding plug can result in a risk of electric shock. Ensure the product is connected to an outlet with the same configuration as the plug. Do not use adapters.
List of Materials
TOILET COMPONENTS:
- Main Unit
- Installation Manual
- Remote Control Components
- Rough-in Template
- Sealing Flange
- Filling Funnel
- Battery Box
- Braided Hose (Pre-installed on unit)
- Three Way Angle Valve
- Mounting Kit
- Foaming Agent
TOOLS REQUIRED FOR INSTALLATION:
- Soft Cloth or Blanket
- Silicone
- Silicone/Caulk Gun
- Tape Measure
- Pencil/Marker
- Safety Glass
- Knife
- Adjustable Wrench
- Channel Lock Pliers
- Adjustable Socket Extension
- Philips Screwdriver
- Level
- Putty Knife
Technical Specifications
| Category | Specification |
|---|---|
| Model | EBT350 |
| Rated Voltage | 110V-120V, 50Hz-60Hz |
| Rated Power | 875W |
| Water Proof | IPX4 |
| Power Cord Length | About 1.5m |
| Flush Volume | 1.6/1.1Gpf (6.0/4.1Lpf) |
| Flushing Mode | Siphonic Jet |
| Rough-in | 12 inches (305mm) |
| Outlet Outside Diameter | ≤ 3.9 inches (≤ 100mm) |
| Drainage Method | S-trap |
| Water Pressure Range | Minimum 0.08MPa, Maximum 0.8MPa |
| Heating Mode | Instant |
| Heating Power | 120V/1400W |
| Water Temperature | 6-level adjustment |
| Water Volume | 3-level adjustment |
| Cleaning Mode | Rear washing/Oscillating washing, Front washing/Oscillating washing |
| Nozzle Position | 5-level adjustment |
| Water Pressure Protector | Pressure maintaining device, Automatic pressure relief device |
| Anti-fouling Device | Automatic nozzle cleaning, Anti-backflow device, Anti-syphon device, Filter device |
| Safety Device | Thermal fuse, Ground protection, Thermostat, Water temperature sensor, Over temperature protection, Leakage protection plug |
| Deodorization Method | Photocatalyst-free |
| Sanitation Device | UV Dynamic Water Path Sanitation |
| Drying Device - Warm Air Volume | Over 0.2m³/min |
| Drying Device - Warm Air Temperature | 6-level adjustment |
| Drying Device - Heating Power | 230W |
| Drying Device - Safety Device | Thermal fuse, Thermostat, Leakage protection plug, Wind temperature sensor |
| Heated Seat - Surface Temperature | 6-level adjustment |
| Heated Seat - Heating Power | 50W |
| Heated Seat - Burn Protection | After 10 minutes of use, the seat temperature will automatically drop slowly to a low level. |
| Heated Seat - Safety Device | Seat sensor, Temperature sensor, Thermostat, Thermal fuse, Leakage protection plug |
| Caring Device - Night Light Assembly | Intelligent, Always on, Always off |
| Caring Device - User ID Setting | To avoid interference when used by multiple users |
| Caring Device - Automatic Flushing | Automatic flushing after use |
| Caring Device - Foam Shield Function | Splash-proof and odor-proof can be realized |
| Caring Device - Power Off Flush | Toilet will be washed manually after power failure |
| Caring Device - Foot Sensor Open Lid | Foot sensor open lid/seat can be realized |
| Caring Device - Foot Sensor Flushing Function | Foot sensor flushing |
| Caring Device - Auto-open Lid Function | Auto-open lid function can be realized |
| Caring Device - Four Seasons Temperature Sensing Function | Intelligent adjustment of water temperature, air temperature, and seat temperature based on the external environment. |
| Antibacterial Site - Seat | EPA Registration Number: 73148-8, EPA Est. 101287-CHN-1 |
| Antibacterial Site - Nozzle | EPA Registration Number: 73148-4, EPA Est. 101287-CHN-1 |
Note on Rated Power: Under ambient temperature 23°C/73°F, water static pressure 0.18MPa±0.02MPa, water temperature 15°C/59°F, power toilet on, set water pressure, seat temperature, water temperature to the highest level, perform one rear washing cycle.
Dimensions and Technical Data
Diagrams showing the dimensions of the toilet are provided. Key dimensions include:
- Height: 40 inches
- Seat Height: 16-1/2 inches
- Overall Depth: 27-5/8 inches
- Width: 16-1/2 inches
- Rough-in: 12 inches (305mm)
- Water Outlet Diameter: ≤ 3.9 inches (≤ 100mm)
- Water Inlet Connection: NPT 1/2
- Front View Dimensions: 19-5/8" height, 11 1/4" width, 13" depth.
- Side View Dimensions: 19-5/8" height, 16 1/2" width, 1-3/4" depth.
- Top View Dimensions: 27-5/8" length, 16 1/2" width.
Important Information:
- Measurements are ±3/8" and subject to change without notice.
- Specifications and configurations are subject to change without notice.
- Measure toilet on-site before installation.
- Installers must be certified, or the warranty will be voided.
- Measurements herein supersede all others published prior to the publication date shown below.
Installation Option
Diagrams illustrate standard and "no-show" installation options, including water outlet and wall power outlet (GFCI) placement.
Steps for Installation:
- Install the matching three-way angle valve: Mark the center line of the sewage outlet and install the valve at a suitable position on the wall.
- Rough-in template installation: Align the cardboard with the centerline of the drain outlet and draw the outline according to the cardboard.
- Installation of battery box: Remove the male end of the battery connector, connect the battery connection wire to the female end of the power-off flushing battery box connection wire, and place the battery box in a suitable position behind the ceramic.
- Mounting bracket installation: Assemble the mounting bracket with bolts and install it to the pre-installed flange plate, then lock tight with nuts.
- Ceramic toilet installation: Install a sealing flange into the drain outlet and install the ceramic toilet on the corresponding position.
- Screw installation: Put the screw through the fixing sleeve and install it through the holes on both sides of the toilet ceramic to the mounting bracket. Install the decorative cap on the fixing sleeve.
- Connect the hoses: Connect the water inlet and angle valve of the toilet with the matching hose.
- Silicone caulking application: Apply silicone caulking to the edge of the toilet base and wipe away any excess.
- Add foam agent: Pull out the filling box, use a filling funnel to add foam liquid into the filling port. Close the sealing cap and press tightly, then push the filling drawer to the end. Use special foam agent for smart toilets.
Preparation:
- Turn on the three-way angle valve and check for leaks.
- Plug in the leakage protection plug to a power socket and press the reset switch. The indicator light will illuminate. Press the TEST button monthly to ensure proper operation.
- Self-inspection: The buzzer will beep, and indicator lights will turn on, indicating the self-test is complete and functions are normal.
- Activate Foam Shield Function: Long press the "FOAM SHIELD" button on the remote control until foam emerges. This primes the foam shield for first-time use.
Parts Identification
Diagrams identify the various parts of the bidet toilet:
- Left Side: Lid, Bumper, Foam shield filling drawer knob, Seat, Ceramic toilet.
- Right Side: Nozzle shield, Dryer shield, Front washing, Rear washing, Spray nozzle, Night light sensor window, Touch the sensing area with foot (optional).
Auto Open/Close Lid Function
The intelligent toilet can automatically open and close the lid. This can be controlled via remote or foot sensor (if equipped).
- Approaching the toilet: Seat lid opens automatically when user enters the sensing range.
- Leaving the toilet: Toilet lid automatically closes after a period of inactivity.
- Standing up to urinate: Seat opens by remote or hand. After use, the toilet lid and seat automatically close after detecting inactivity.
- With Foot Sensor: Touch the sensing area with foot to open the lid, open the seat, or close the seat and lid and activate a half flush.
Maintenance
- Shut off power supply before maintenance.
- Use a soft, damp cloth to clean. Avoid harsh chemicals, abrasive sponges, or brushes.
- For spray nozzle maintenance, turn the knob clockwise to extend the nozzle for cleaning. The nozzle can be removed and cleaned separately.
- Filter Maintenance: Turn off power and angle valve, unscrew the angle valve nut, remove the filter net, clean it under running water with a toothbrush, reinstall, and reconnect power.
Emergency Troubleshooting
Power and Water Failure: Fill a bucket with water and flush the ceramic bowl manually. Avoid water spilling from the bowl.
Failure of Remote Control: Operate via the knob on the main unit.
Battery Replacement: Remove the battery box, separate covers, unplug the battery cable plug, replace the battery pack, and reassemble. Ensure correct polarity. The battery pack is customized and must be obtained from the manufacturer.
Product Unused for a Period of Time: Drain the water to prevent freezing, especially in cold weather.
To Discharge Water: Activate flushing, turn off the angle valve, unplug electricity, disconnect the hose, drain water, and reconnect. Consider adding antifreeze to the remaining water in the bowl.
Troubleshooting Table:
| Problem | Cause | Solution |
|---|---|---|
| No water from nozzle | Water supply hose kinked; Angle valve is off; Water failure | Straighten hose; Turn on angle valve; Restore water supply |
| Poor water spraying | Water supply hose kinked; Angle valve not fully turned on | Straighten hose; Turn on angle valve fully |
| Low water temperature | Water temperature not set properly | Adjust water temperature |
| Low seat temperature | Seat temperature not set properly | Adjust seat temperature |
| Low dryer temperature | Dryer temperature not set properly | Adjust dryer temperature |
| Dryer not blowing | Standby mode | Switch to functional mode for dry function |
| Spray wand cannot retract | Power off; Stuck by impurities | Push back wand and power on; Remove impurities |
| Spray wand cannot stretch out | Power off; User not within sensing area | Turn on power; Adjust position on seat |
| Remote control cannot display | Battery direction incorrect; Low battery | Reload batteries; Replace batteries |
| Malfunction of deodorization | User not within sensing area; Deodorization continues after user leaves | Adjust position on seat; Normal operation for odor removal |
| Foam shield has small amount of foam | Foam agent run out; Air in foam shield line | Add foam agent; Execute "pumping" command |
| Manual flushing cannot work during power failure | No or low battery | Replace batteries |
| Power cut off, no flushing, night light flashing | No or low battery | Replace battery |
Caution: If the power leakage protection switch always trips, it indicates a product leak. Disconnect power and contact service providers.
Description of Knob Function
The knob on the main unit controls various functions:
- Push Knob: Starts flushing.
- Anticlockwise Rotation: Rear wash function.
- Clockwise Rotation: Feminine wash function.
- Nozzle Position Adjustment: Clockwise moves nozzle forward, counterclockwise moves it backward.
- Water Pressure Adjustment: Long press to switch, clockwise increases pressure, counterclockwise decreases.
- Air Flow Speed Adjustment: In warm air state, long press to switch. Clockwise increases speed, counterclockwise decreases.
- Nozzle Cleaning: Turn knob clockwise to start manual cleaning; short press to stop.
- Operating Mode: In standby mode, press knob to enter normal working mode.
- Standby Mode: In normal working mode, press and hold knob to enter standby mode.
Description of Top Indicator Lights
The top indicator lights display the status of various functions:
- Seat Temperature: Lights up showing current seat temperature.
- Water Temperature: Lights up showing current water temperature during adjustment.
- Intelligent Night Light: Lights up when the function is turned on.
- ECO Energy Saving: ECO icon lights up in energy-saving mode.
- LED Display: Goes off after 30 seconds of inactivity, activates upon user presence or button press.
Warranty
Woodbridge warrants its products against defects in material and workmanship for a specified period:
- Toilet and Bidet: 1 Year limited warranty.
- Other products have varying warranty periods (e.g., Bathtubs, Faucets, Sinks, Shower Doors).
Warranty Limitations:
- Non-transferable; applies only to products purchased and installed in the United States and Canada.
- Excludes industrial, commercial, and business usage.
- Proof of purchase is required for all warranty claims.
- Excludes damage from accident, negligence, improper installation, product abuse, misuse, or use of abrasive cleaners.
- Does not cover surface damage from chemicals or dropped objects.
- Installation by a fully insured and licensed contractor is required to maintain warranty.
Responsibilities of Others: Installer/contractor is responsible for inspecting the unit before installation. Carrier is responsible for damage during transit.
Disclaimer: No other warranties are expressed or implied. Limitations on implied warranties and consequential damages may vary by state/province.
Contact for Warranty and Parts: Email help@woodbridgebath.com with original receipt information.
Contact Information
Woodbridge Distribution Centers:
- California (Norwalk): 15600 Blackburn Ave, Norwalk, CA 90650
- New Jersey (Somerset): 635 Pierce St, Somerset, NJ 08873
- Florida (Orlando): 13645 S Orange Ave, Orlando, FL 32824
- Canada (Ontario): 615 Orwell Street, Unit B, Mississauga, ON L5A2W4, Canada
Customer Service Phone: 562-229-0088 (Monday - Friday 9 AM - 5 PM Pacific Standard Time)
Email: help@woodbridgebath.com
Website: www.woodbridgebath.com
