Feit Electric Smart Video Doorbell
Important Safety Instructions and Installation Guide
Model: CAM/DOOR/WIFI
Works with Feit Electric app. WiFi Only supports 2.4GHz Wi-Fi Networks.
Safety Information
Important Safeguards
Always follow basic safety precautions when using electrical products, especially when children are present.
⚠ WARNING: This product may represent a possible shock or fire hazard if improperly installed or attached in any way. Product should be installed in accordance with the owner's manual, current electrical codes and/or the current National Electric Code (NEC).
⚠ RISK OF ELECTRIC SHOCK: Turn off the main power at the circuit breaker before installing.
⚠ CAUTION: Please read all information carefully before installation.
⚠ CAUTION: If you are unfamiliar or inexperienced with your home's electrical systems, contact a certified electrician for assistance.
⚠ CAUTION: Intended for outdoor use. May be used indoors.
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications to this unit not expressly approved by the part responsible for compliance could void the user's authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction. The device can be used in mobile (min 7.87 in.) exposure condition without restriction.
Limited Warranty
This product is warranted to be free from defects in workmanship and materials for up to 1 year from date of purchase. For warranty service, contact Feit Electric at info@feit.com, visit feit.com/contact-us or call 1-866-326-BULB (2852) for replacement or refund instructions. Liability for incidental or consequential damages is expressly excluded.
Pre-Assembly
Tools Required to Mount the Doorbell
- Phillips Screwdriver
- Pencil
- Power Drill
Hardware Included
Note: Hardware not shown to actual size.
| Part | Description | Quantity |
|---|---|---|
| AA | Smart Video Doorbell | 1 |
| BB | Mounting Plate | 1 |
| CC | Angle Wall Mount | 1 |
| DD | Chime Kit | 1 |
| EE | Mounting Screws | 6 |
| FF | Mounting Anchors | 6 |
| GG | Angle Wall Mount Screws | 2 |
| HH | Star-shaped Screw | 1 |
| II | Reset Pin | 1 |
| JJ | Star-shaped Screwdriver | 1 |
| KK | Double-Sided Tape | 1 |
| LL | Wire Terminal Block | 1 |
| MM | Wire Terminal Extenders | 2 |
| NN | Terminal Screws | 2 |
Description
Product Components
Front View: Features a Lens, Microphone, Status Light, and Doorbell Button.
Back View: Includes an External Power Port, Speaker, Micro USB port, and SD Card Slot.
Item Details
- External Power Port: Accepts 12-24VAC power input.
- Doorbell Button: Press to activate the doorbell.
- Status Light:
- Blinking RED = Pairing Mode
- Solid RED = No Wi-Fi Connection
- Blinking BLUE = Connecting to Wi-Fi
- Solid BLUE = Connected to Internet
- SD Card Slot: Supports microSD cards up to 128GB (FAT32 format) for recording.
- Reset: Press and hold for 5 seconds with the Reset Pin (II) to reset the doorbell.
Mounting & Installation
Shut Off the Power
Shut off the power to your doorbell at the circuit or fuse breaker before installing. [Power Symbol] OFF [Power Symbol] ON. [X Symbol] indicates power should be off.
Diagram: A representation of a circuit breaker with one switch labeled 'OFF' and another labeled 'ON'. An 'X' symbol indicates power should be off.
Mark Screw Positions
Mark screw positions using the Mounting Plate (BB) on your wall. [Up Arrow Symbol]
Diagram: Shows the Mounting Plate (BB) held against a wall to mark screw hole locations.
Installing the Mounting Plate
Drill holes at the marked points if installing on a hard surface such as concrete or brick. Insert Mounting Anchors (FF) into holes. Skip this step if installing on wood or siding.
Use the Mounting Screws (EE) to attach the Mounting Plate (BB) to the wall (see Fig. 1).
Optional Angled Wall Mount: Use Mounting Screws (EE) to attach the Angle Wall Mount (CC) to the wall, then attach the Mounting Plate (BB) to the Angle Wall Mount (CC). Use the Angle Wall Mount Screws (GG) to secure the Mounting Plate (BB) (see Fig. 2a & 2b).
Note: Feed your doorbell wires through the center hole before mounting.
Diagram Fig. 1: Shows Mounting Plate (BB) attached to the wall with screws (EE). Diagram Fig. 2a & 2b: Illustrates the Angle Wall Mount (CC) attached to the wall, followed by the Mounting Plate (BB) secured to it using screws (EE) and (GG).
Installing the Smart Video Doorbell
Attach your doorbell wires to the External Power Port on the back of your Smart Video Doorbell (AA). Use the provided Wire Extenders (MM) and Wire Terminal Block (LL) if your existing doorbell wires are too short. Tighten the Terminal Screws (NN) with the screwdriver.
Attach the Smart Video Doorbell (AA) onto the Mounting Plate (BB). Then secure it with a Star-Shaped Screw (HH) at the bottom of the Smart Video Doorbell (AA), using the Star-shaped Screwdriver (JJ).
Note: Your existing doorbell wires can go to any terminal on the External Power Port.
Diagram: Depicts the back of the doorbell (AA) with wires connected to the power port via terminal block (LL) and extenders (MM). The doorbell is then shown attached to the mounting plate (BB) and secured with screw (HH).
Mechanical Chime Installation
Turn Off Power
Shut off power to your doorbell and mechanical chime at the circuit or fuse breaker before installing. Ring your doorbell again to confirm the power is Off.
Diagram: A representation of a circuit breaker with one switch labeled 'OFF' and another labeled 'ON'. An 'X' symbol indicates power should be off.
Locate Existing Mechanical Chime
Locate your existing mechanical chime; it is a box that produces the sound when your doorbell is pressed. Remove the cover (here is an example of a mechanical chime).
Diagram: Shows an interior view of a mechanical chime box with terminals labeled 'FRONT' and 'TRANS', and wires connected.
Install Chime Kit
Slightly unscrew the "FRONT" terminal and "TRANS" terminal. Connect each wire of the Chime Kit (DD) to each screw. It does not matter which wire connects to which screw. Leave the existing doorbell wires and tighten both screws.
Locate the Chime Kit (DD) included in the packaging. The transformer terminal is usually labeled TRANS, T, AC or 0. The front terminal is usually labeled FRONT, F, 1 or C1.
Diagram: Illustrates the Chime Kit (DD) and how its wires connect to the 'FRONT' and 'TRANS' terminals of the existing chime.
Replace The Cover
Use the included Double-Sided Tape (KK) to stick on the back of the Chime Kit (DD). Position the Chime Kit (DD) where space is available. It is important that the wires DO NOT interfere with any moving mechanical parts of the chime. Replace the cover.
Diagram: Shows the Chime Kit (DD) attached inside the chime box using tape, with wires neatly routed.
APP Setup
Download and Install the Feit Electric App
Search for the Feit Electric app in the App Store or Google Play Store. Download and install the Feit Electric app on your smart device.
Diagram: Shows icons for App Store and Google Play, and a representation of the Feit Electric App.
Set Up the Smart Video Doorbell Using the Feit Electric App
Check to be sure the doorbell is in pairing mode. The RED indicator light must be blinking rapidly to connect. If not already blinking, press and hold the Reset Button until you hear an audible tone.
Use the Feit Electric app to complete the set up. Tap Add Device or the + sign, then select Camera and confirm.
You will be prompted to enter your Wi-Fi network and password. Be sure to connect to a 2.4 GHz Wi-Fi network that covers your installation location.
Troubleshooting
Need Help?
FAQs and the latest versions of user guides can be found at feit.com/help and feit.com/smart. To reach customer support please visit feit.com/contact-us.
| PROBLEM | CORRECTIVE ACTION |
|---|---|
| Doorbell will not connect to my Wi-Fi network | Make sure the LED is blinking red. If not, press and hold Reset Button until you hear an audible tone. Ensure you are using a 2.4GHz network, not 5GHz. Test your Wi-Fi network with other devices. Check Wi-Fi signal strength (at least 2 bars recommended). Ensure Wi-Fi password is entered correctly (case-sensitive). Check for temporary internet service disruptions. Ensure your Wi-Fi router is turned On. |
| The doorbell is off-line | Ensure the doorbell has power (wall switch and breaker are ON). Check Wi-Fi signal strength (at least 2 bars recommended). The doorbell may have disconnected; press and hold Reset Button until a blinking red LED appears. |
| What do the blinking LEDs mean? | Blinking RED = Pairing Mode Solid RED = No Wi-Fi Connection Blinking BLUE = Connecting to Wi-Fi Solid BLUE = Connected to Internet |
| Live video stream is slow to load | Check your phone's cellular connection. Limited internet bandwidth at home can cause congestion. Wi-Fi reception may be unstable if signal strength is less than 2 bars; consider a Wi-Fi repeater or extender. |
| How to reset the doorbell to reenter pairing mode? | Press and hold the reset button located at the bottom of the doorbell until you see a blinking red LED and hear an audible tone. |
| The doorbell is not recording? | Ensure a microSD card is added and the Record Switch is turned ON in the app's SD Card Settings. Verify the microSD card is installed correctly. Check SD Card Settings in the app; if capacity details don't appear, consider reformatting the card (WARNING: this deletes all videos). |
| How do I set the doorbell to Event or Continuous Recording? | In the Settings menu under SD Card Settings, select Event Recording or Continuous Recording. |
| How can I check the available space on the SD Card? | In the Settings menu under SD Card Settings, view Used Space and Free Space. Note: Supports 128GB or less microSD cards with FAT32 format. |
| What happens when the microSD card reaches full capacity? | New videos will start overwriting the oldest videos. |
| Can I use a new microSD card if I do not want to record over existing videos? | Yes, replace the existing microSD card with a new one (max 128GB, FAT32 format). Format the new microSD card in the app's SD Card Settings. WARNING: Reformatting deletes all content stored on the card. |
