Jabra PRO 9460, 9460 Duo, 9465 Duo, 9470 User Manual

Welcome

Congratulations on purchasing your new Jabra PRO product. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use.

Jabra PRO Base Features

• 2.4" color touchscreen.
• Desk phone and softphone (PC) connectivity.
• Bluetooth® mobile phone connectivity (Jabra PRO 9465 Duo and Jabra PRO 9470 only).
• Touchscreen-guided setup for desk phone, softphone (PC), and mobile phone connections.
• Touchscreen call control for all connected phones.
• On-screen caller ID (mobile phones and softphones (PC) only).
• Headset recharge docking cradle.

Jabra PRO Headset Features

• Wideband audio for exceptional sound quality.
• Touch panel volume and mute controls.
• Intuitive headset multi-function button for easy call handling.
• LED and audio indicators.
• Advanced hearing protection with SafeTone™.
• Up to 150 meters range from headset to base.

Jabra PRO 9460 Headset Additional Features

• Noise-cancelling microphone.
• Ear-hook or headband wearing style (neckband accessory available).

Jabra PRO 9460 Duo and Jabra PRO 9465 Duo Headset Additional Features

• Noise-cancelling microphone.
• Headband wearing style with left and right speakers.

Jabra PRO 9470 Headset Additional Features

• Dual Noise Blackout™ microphones.
• Ear-hook, headband, or neckband wearing style.

1. Product Overview

1.1 Package Contents

The package includes the following items:

• Headset: A sleek, modern headset with a boom microphone.
• Base and Headset Cradle: A black base unit with a cradle for the headset, featuring a prominent touchscreen on the front.
• Power Adapter: A black power adapter with a cable.
• Headband Attachment: A curved band designed to fit over the head, connecting to the headset earpiece.
• Telephone Cable: A standard telephone cable with RJ connectors.
• Earhook Attachment: A curved piece designed to hook over the ear, with an earpiece. Includes small, medium, and large earbuds.
• Warning & Declaration Booklet: A booklet containing safety and compliance information.
• USB Cable: A cable with USB connectors for PC connectivity.
• Quick Start Guide: A booklet providing initial setup instructions.
• System-optimized Leaflet: A leaflet detailing system optimization.

1.2 Headset

The Jabra PRO headset comes in several models, each with specific features:

Jabra PRO 9460 Headset

Key components include: Multi-function Button, Touch Panel, LED Indicator, Flexible Microphone Boom Arm, Speaker, Mount for Wearing-style Attachments, Recharge Contact, Noise-Cancelling Microphone.

Jabra PRO 9460 Duo and 9465 Duo Headset

Key components include: Multi-function Button, Touch Panel, LED Indicator, Flexible Microphone Boom Arm, Speaker (x2), Recharge Contact, Noise-cancelling Microphone.

Jabra PRO 9470 Headset

Key components include: Multi-function Button, Touch Panel, LED Indicator, Microphone Boom Arm, Speaker, Mount for Wearing-style Attachments, Recharge Contact, Noise-cancelling Microphone.

1.3 Headset Attachments

The Jabra PRO headset can be worn in headband, earhook, or neckband styles. These can be worn on the left or right ear, or both for Duo models. Ensure the microphone is positioned close to the mouth for optimal noise-cancelling and speech quality.

Attaching the Headband

1. Align the headset and headband attachment, press firmly until they click into place.
2. Rotate the microphone boom arm for left or right ear use.
3. Adjust the headband length for a secure fit.

Attaching the Earhook

1. Assemble the earhook for left or right ear use. Adjust earbud size if necessary for best fit.
2. Align the headset and earhook attachment, press firmly until they click into place.
3. Shape the earhook to fit around the ear.

Attaching the Neckband (optional accessory)

1. Assemble the neckband attachment for left or right ear use.
2. Align the headset and neckband attachment, press firmly until they click into place.

1.4 Base

The base unit houses the main functionality and connectivity:

• Headset Recharge Contact: For charging the headset.
• Headset Cradle: Holds the headset when not in use.
• Clear Dial Tone Switch: For PRO 9460 and PRO 9460 Duo models.
• Touchscreen: A 2.4-inch color display for control and setup.
• Front Panel: Contains the touchscreen and other indicators.
• Kensington Security Slot: For attaching a security cable.
• Speaker: For audio feedback and ringtones.
• Telephone Port: Connects to a desk phone.
• Handset Port: Connects to a desk phone handset.
• AUX Port: For electronic hookswitch or handset lifter.
• Busy-light Indicator Port: For external busy lights.
• Power Adapter Port: For connecting the power adapter.
• USB Port: For PC connectivity.

1.5 Preparing the Base

1. Remove protective foil from the cradle and touchscreen.
2. Adjust the screen angle as preferred.
3. Optionally, rotate the cradle for left- or right-handed docking.

1.6 Optional Accessories

The following accessories are available separately:

• Jabra GN1000
• Electronic Hookswitch Adapter
• Neckband Attachment
• Replacement Headband Attachment
• Replacement Earhook, with Earbuds
• Replacement Ear Cushions

2. Connecting to a Phone Using the Setup Wizard

The easiest way to connect and configure your Jabra PRO product is by using the setup wizard on the touchscreen. It guides you through connecting and configuring your desk phone, softphone, and/or mobile phone.

2.1 Connect to Power

Connect the power adapter to the base:

1. Plug the supplied power adapter into the port marked + on the base.
2. Connect the power adapter to the mains power socket.

Diagram: Shows power adapter connecting to base and then to a wall socket.

2.2 Start the Setup Wizard

The setup wizard starts automatically on first power-up, or can be accessed via the touchscreen menu:

1. Tap the tool icon ⚙️ on the touchscreen to open the settings menu.
2. Tap Phone settings > Setup wizard.
3. Tap Confirm to start the wizard and follow the on-screen instructions.

Screenshots: Show touchscreen interface for phone settings, setup wizard, and confirmation.

Note: During setup, you cannot make or receive calls. The base will restart to save settings.

3. Connecting to a Phone Manually

3.1 Connect to Power

Follow the same steps as in section 2.1.

3.2 Dock Headset

Dock the headset in the cradle. The docking icon ? will light up, and the headset battery will begin charging. Keep the headset docked when not in use or during initial setup.

Diagram: Shows headset being placed into the charging cradle.

3.3 Connect to Softphone (PC)

Connecting to a PC enables softphone functionality (e.g., Skype). Supported softphones offer full features, including call answering/ending via the headset button. Unsupported softphones may only offer audio. For a list of supported softphones, visit www.jabra.com/direct.

Connect the base to a PC and configure softphone audio:

1. Plug the supplied USB cable into the port marked ? on the base.
2. Connect the USB cable to a free USB port on the PC.
3. Download and install Jabra Direct from www.jabra.com/direct.
4. Tap the tool icon ⚙️ on the touchscreen, then Phone Settings > Connect Softphone (PC). Select 'None' if your softphone is not supported.
5. Launch your softphone software and set the Jabra PRO as the audio input/output device. Consult your softphone documentation for specific configurations.

Diagram: Shows a USB cable connecting the base to a laptop.

3.4 Connect to Mobile Phone with Bluetooth®

This feature is available for Jabra PRO 9465 Duo and Jabra PRO 9470 models via the touchscreen.

Connect to a mobile phone using Bluetooth®:

1. Tap the tool icon ⚙️ on the touchscreen.
2. Tap Phone settings > Mobile phone > Setup mobile phone.
3. Tap Confirm to start the mobile phone connection wizard and follow instructions.

Screenshots: Show touchscreen interface for mobile phone setup.

How to reconnect to mobile phone with Bluetooth®

If the Bluetooth connection is lost, the base attempts reconnection for 60 seconds. To force reconnection:

1. Ensure the mobile phone is in range and Bluetooth is activated.
2. A Bluetooth icon ? will appear on the touchscreen if no connection exists. Tap it to reconnect.
3. The mobile phone icon will show as connected upon successful reconnection.

3.5 Select and Connect to a Desk Phone

Choose one of the following four connection options based on your desk phone type:

Option 1: Desk Phone with Headset Port

This type of phone has a dedicated headset port. Typically, a front panel button switches between handset and headset.

1. Plug the telephone cable into the port marked ? on the base.
2. Connect the cable to the headset port on the desk phone.

Diagram: Shows base connected to desk phone headset port.

Option 2: Desk Phone with Jabra LINK

A Jabra Link adapter allows answering/ending calls via the headset button. Contact your Jabra dealer for a compatible adapter. Connect the adapter and telephone cable as per adapter documentation. Call your desk phone to enable the adapter.

Diagram: Shows base connected via Jabra Link adapter.

Option 3: Desk Phone with GN1000 Remote Handset Lifter

The GN1000 manually lifts the handset. Unplug the phone's handset cable, connect it to the base's handset port, connect the telephone cable to the base's telephone port and then to the phone's handset port, and connect the GN1000 cable to the base's AUX port.

Diagram: Shows base connected to desk phone handset port, with GN1000 connected to AUX.

Option 4: Desk Phone without Headset Port

Unplug the phone's handset cable, connect it to the base's handset port, connect the telephone cable to the base's telephone port and then to the phone's handset port.

Diagram: Shows base connected to desk phone handset port.

4. Jabra Direct

Jabra Direct is recommended software for optimal Jabra PRO functionality and management. It includes drivers for various softphones. Visit www.jabra.com/direct for supported softphones.

4.1 Install Jabra Direct

Download and install Jabra Direct from www.jabra.com/direct.

4.2 PC Call Manager

PC Call Manager, installed with Jabra Direct, replicates touchscreen call handling functions on your PC, allowing call management directly from your computer.

5. Jabra PRO Headset Features

5.1 Headset Multi-function Button

The multi-function button on the headset allows answering, ending, switching calls, and more, through taps, double-taps, or presses.

5.2 Headset Touch Panel

The touch-sensitive panel on the microphone arm controls speaker volume and microphone mute. Volume changes are independent for desk phone, softphone, or mobile phone.

• Increase speaker volume: Slide finger up the touch panel (away from mouth).
• Decrease speaker volume: Slide finger down the touch panel (toward the mouth).
• Mute microphone: Double-tap the touch panel.

Diagram: Shows headset with touch panel highlighted.

5.3 Headset LED Indicator

A row of multi-colored lights on the headset indicates status:

Note: '⚪' represents an unlit LED, '?' represents a lit LED.

5.4 Headset Audio Indicators

The headset provides audio tones for status and actions:

6. Touchscreen Introduction

The Jabra PRO touchscreen allows connection, configuration, call management, and settings adjustments. Tap icons to activate, scroll menus, select phones, and manage calls.

Note: IT administrators may lock certain settings.

6.1 Touchscreen Overview

The touchscreen is divided into three areas:

• Status bar (top): Displays icons for battery level ?, headset docked ?, active audio connection (WB indicates wideband audio), and number of paired headsets for conference calling. It also contains the settings icon ⚙️ (visible when not on a call) and the call options icon ? (visible when on a call).
• Activity window (middle): The main area showing connected phones, allowing phone selection and call merging. The large foreground phone icon indicates the current target phone.
• Call control bar (bottom): Displays call management options like making calls, ending calls, and muting the headset.

Diagram: Illustrates the touchscreen layout with status bar, activity window, and call control bar.

6.2 Change Settings using the Touchscreen

Access the settings menu by tapping the tool icon ⚙️. Available settings include:

• Base settings
• Headset settings
• Phone settings
• Unpair headset
• About

Screenshots: Show the touchscreen settings menu.

1. Base Settings

Adjust base and touchscreen settings:

Screenshots: Show touchscreen interface for Base Settings.

2. Headset Settings

Adjust headset settings:

Screenshots: Show touchscreen interface for Headset Settings.

3. Phone Settings

Configure settings for Desk phone, Softphone (PC), and Mobile phone connections.

Desk phone settings

Screenshots: Show touchscreen interface for Desk Phone settings.

Softphone (PC) settings

Screenshots: Show touchscreen interface for Softphone (PC) settings.

Mobile phone settings

Screenshots: Show touchscreen interface for Mobile Phone settings.

4. Unpair Headset

Unpairs the primary headset from the base to allow pairing of a new primary headset.

5. About

Displays firmware version and copyright information.

7. Basic Call Management

7.1 Making a Call or Ending a Call

1. Ensure the correct phone type is selected as the target phone on the touchscreen. If using a desk phone without electronic hookswitch or GN1000, lift the handset and set it aside.
2. Put on the headset. Dial the number using the desk phone, softphone, or mobile phone. Alternatively, use the touchscreen dial pad.
3. Tap the green handset icon ?? or the headset multi-function button to make the call.
4. To end a call, tap the red handset icon ??, the headset multi-function button, or dock the headset.

Screenshots: Show touchscreen interface for making/ending calls.

7.2 Accepting or Rejecting an Incoming Call

Tap the ringing phone icon ? or the headset multi-function button to answer. Tap the red handset icon ?? to reject the call.

7.3 Adjust Headset Speaker Volume

Adjust volume using the headset touch panel or the touchscreen.

Using the touchscreen:

1. When on a call, tap the call options icon ?.
2. Tap Speaker Volume and use the + or - icons to adjust.
3. Press the back arrow to exit.

Screenshot: Shows touchscreen volume control interface.

7.4 Adjust Headset Microphone Level

Adjust microphone level using the touchscreen:

1. When on a call, tap the call options icon ?.
2. Tap Microphone level and use the + or - icons to adjust.
3. Press the back arrow to exit.

Screenshot: Shows touchscreen microphone level control interface.

7.5 Putting a Call on Hold/Audio Hold

To place a call on hold or audio hold, tap the call phone icon and then the pause icon ⏸️ (hold) or audio hold icon. A hold symbol will appear on the phone icon. Tap the phone icon again to resume the call.

Screenshots: Show touchscreen interface for call hold options.

8. Advanced Call Management

8.1 Merging Calls

Merge calls in two ways:

• Merge an outgoing call with a current call.
• Merge an incoming call with a current call.

To merge, set the desired phone as target, dial the number, and tap the yellow circle icon to merge. The icon turns green upon successful merge.

To unmerge, tap the green circle icon. To re-merge, tap the yellow circle icon again.

To end a merged call for all participants, tap the red handset icon ??, dock the headset, or press the multi-function button.

Diagrams: Illustrate the call merging process.

8.2 Conference Call with Multiple Headsets

The Jabra PRO base supports up to three additional headsets for conferencing. When two or more additional headsets are connected, audio switches from wideband to narrowband.

Connect additional headset(s):

1. While the primary headset is active, dock a secondary headset. Tap the secondary pairing selection on the touchscreen.
2. Tap the headset multi-function button on the primary headset to accept the secondary headset.
3. Repeat for additional headsets.

The primary headset user can end the conference. Guests can leave by docking their headset or pressing the multi-function button.

8.3 Switching Call(s) between Handset and Headset

Switch audio between the headset and a desk phone handset or mobile phone without interrupting the call.

• Desk phone: Lift the headset from the cradle or press the headset button on the desk phone to transfer audio. Do not return the handset to the receiver. To switch back, lift the handset and dock the headset or press the multi-function button.
• Mobile phone: Tap the headset multi-function button to transfer audio. Refer to your mobile phone's menu for alternative transfer methods.

8.4 Last Number Redial

Redial the last dialed number (supported softphones and mobile phones only). Double-tap the headset multi-function button to redial.

8.5 Call Disconnect Prevention (Unsupported Softphones)

For unsupported softphones, incoming calls on other phones might disconnect the softphone call. To prevent this, select 'PC Audio Communication' from the softphone sub-menu before making a call or starting a web conference.

8.6 Recording Desk Phone and Mobile Phone Calls

Calls can be recorded using third-party PC software (e.g., Windows Sound Recorder). Call recording must be enabled in the touchscreen settings or Jabra Control Center.

Enable call recording using the touchscreen:

1. Tap the tool icon ⚙️.
2. Tap Base settings > Enable Recording.

To record the current active call, tap the call options icon ?, then Enable Recording.

Enable call recording using Jabra Control Center:

1. Launch Jabra Control Center, select the 'Audio' tab.
2. Tick 'Forward desk phone call to PC for recording' and click 'Apply'.

Note: Always obtain permission before recording conversations.

9. Advanced Jabra PRO Features

9.1 SafeTone™ Hearing Protection

SafeTone™ protects hearing from acoustic shock and noise exposure, featuring PeakStop™ (suppresses sounds over 118dB(A)) and IntelliTone™ (noise-exposure protection with four levels).

* Compliant with Directive 2003/10/EC.

9.2 Wireless Range

The Jabra PRO supports a maximum wireless range of up to 150 meters. Obstructions and interference can reduce this range. Sound quality may degrade at longer distances. If out of range, a tone will sound every few seconds. If a call is active when out of range, the call remains active at the base for 120 seconds. The headset powers down after an hour out of range.

Change wireless range using the touchscreen: Tap ⚙️ > Base settings > Wireless range, select a range, and confirm.

9.3 Wideband Audio

Jabra PRO supports wideband and narrowband audio. Wideband offers better sound quality but uses more battery. It is default for softphones and can be enabled for desk phones. Mobile phones do not support wideband audio.

Change wideband audio settings using the touchscreen: Tap ⚙️ > Phone settings > Desk phone / Softphone (PC) > Enable wideband audio.

Change wideband audio settings using Jabra Control Center: Launch Jabra Control Center, select 'Audio' tab, tick 'Enable wideband audio for', and click 'Apply'.

9.4 Voice Announcements

Choose between English voice announcements or musical tones for status changes.

Change using touchscreen: Tap ⚙️ > Headset settings > Voice Announcements, select preference, and confirm.

Change using Jabra Control Center: Launch Jabra Control Center, select 'Headset' tab, tick relevant setting, and click 'Apply'.

9.5 Tone Settings

Select from three equalizer presets: Treble, Normal (default), and Bass.

Change using touchscreen: When on a call, tap ? > Tone Setting, select preference, and confirm.

Change using Jabra Control Center: Launch Jabra Control Center, select 'Audio' tab, tick relevant setting, and click 'Apply'.

9.6 Listening to Music or Audio on PC

To listen to PC audio, open an audio link between the Jabra PRO base and PC via Jabra Control Center. Ensure the Jabra device is selected in Windows Sound and Audio control panel. Automatic audio link is default-enabled.

Open/Close audio link: Launch Jabra Control Center and click the 'open/close audio link' button, or right-click the Jabra icon in the taskbar and select 'Open Audio Link' or 'Close Audio Link'.

9.7 Firmware Updates

Firmware updates improve performance and add functionality. Check for updates manually via Jabra Direct or receive automatic notifications. The firmware updater is not included if Jabra Direct was mass deployed via Jabra Express.

9.8 Theft Protection

The base includes a Kensington Security Slot for attaching a security cable to secure it to your desk.

10. FAQs and Troubleshooting

How can I use my headset with my mobile phone? (Jabra PRO 9465 Duo and Jabra Pro 9470 only)

Pair the base with your mobile phone via Bluetooth using the setup wizard. Activate Bluetooth on your phone and put it in pairing mode. Find and select the Jabra PRO model in your phone's Bluetooth list. Use '0000' if prompted for a PIN.

How many Bluetooth devices can be connected simultaneously?

One device.

How do I pair my headset with the Jabra PRO base?

Dock the headset in the base. The touchscreen will prompt you to accept pairing as primary or secondary. Secondary pairing is for conference calls.

Is it possible to dock my headset on another Jabra PRO 9400 series base?

Yes, the headset can be docked with any Jabra PRO 9400 series base.

Can I pair my headset directly with a third-party DECT phone?

No, only with a Jabra PRO 9400 series base.

Why doesn't my computer detect the Jabra PRO base?

Try a different USB port on the PC. A direct connection without a USB hub is recommended.

Why doesn't my headset work with my desk phone/softphone?

Check headset battery charge, ensure the headset is in range, and verify the headset and base are paired.

Why does nothing happen when I try to use my desk phone?

Ensure the base is powered on, the desk phone is the target, there is an audio connection, and a phone line is open. Re-run the desk phone setup wizard.

Why do I hear a low noise in the headset when there is silence?

The headset speaker volume might be too high. Decrease it using the touch panel.

How come the person on the other end cannot hear me?

Check clear dial tone or microphone volume settings. Re-run the desk phone setup wizard or consult Section 3.

Can I replace the headset battery?

Yes. A battery replacement kit can be purchased from your Jabra supplier or at www.jabra.com.

Why am I getting a buzzing sound in my headset?

Move the headset base at least 30 cm away from the phone, or reduce the wireless range.

Why can I not hear sound or listen to music from my PC?

Ensure Jabra PRO is set as the default audio device in Windows and your softphone. Verify the PC audio link is active.

When I try to make a call on my desk phone, the GN1000 RHL lifts, but the call is not connected.

Ensure the base is connected to the desk phone handset port, not the headset port. The GN1000 cannot be used with a headset port.

Is it possible to automate calling and answering on my desk phone without a handset lifter?

Yes, if the desk phone has an electronic hook switch feature. Check compatibility with your phone supplier or consult www.jabra.com.

Is it possible to set up an automatic dial tone for my softphone when I undock my headset?

Yes, configure this in Jabra Control Center under the 'Desk phone' tab, by selecting/deselecting 'Open link when headset is undocked'.

Why does my desk phone's electronic hookswitch not work with my headset?

Check your desk phone's documentation for compatibility and configuration settings, or visit www.jabra.com/PRO9400.

Is it possible to listen in on calls with the Jabra PRO?

The risk of unauthorized access is limited due to 64-bit encryption.

Does Wi-Fi interfere with the Jabra PRO headset?

No. The Jabra PRO 9465 Duo and 9470 use adaptive frequency hopping, avoiding Wi-Fi interference.

What is the range on the Jabra PRO headset?

Up to 150m (base to headset), varying by environment.

Can I make a conference call using multiple headsets?

Yes, the Jabra PRO base supports up to four headsets (one primary, three secondary).

Can I turn the headset off to save power?

Yes. Press and hold the multi-function button for five seconds. To power on, dock the headset or press the button.

What is the talk time for a Jabra PRO headset?

Approximately 8 hours for wideband talk, and 10 hours for narrowband talk.

My headband/earhook/neckband is broken. How do I purchase another one?

Contact your Jabra supplier. Part numbers are in the optional accessories section.

Why do I sometimes lose audio in my headset?

This can occur when touching charging pins. Ensure your softphone call is not on hold and restart your softphone or PC music player if necessary.

11. Technical Specifications

11.1 All Jabra PRO Headsets

• Operating environment: -10°C to +55°C (0°C to +40°C when charging); Up to 95% RH non-condensing.
• Call control: Multi-function button supports answer, end, voice-activated dialing, reject, redial, swap calls. Docking operations also answer/end calls.
• Volume control and microphone mute: Controlled via touch panel on headset.
• Visual indicator: Multi-colored LED for call status, battery level, pairing status, etc.
• Audio indicators: Tones for incoming calls, low battery, volume, microphone mute; target phone indication via voice tag or melody.
• Sound quality: DSP noise reduction, echo cancellation, tone control, narrowband and wideband audio (selectable per phone type).
• Firmware update: Updateable via USB interface when docked in the Jabra PRO base.
• Recharge: While docked in the Jabra PRO base.
• PC-based configuration: Settings can be stored and loaded from a PC for backup and mass deployment.
• Wireless standard: European DECT and U.S. DECT.
• DECT range: Up to 150 meters (Europe), up to 135 meters (U.S.).
• DECT frequencies: EU DECT: 1.88 - 1.90 GHz; US DECT: 1.92 - 1.93 GHz.
• Speaker(s): Wideband speaker.

11.2 Jabra PRO 9470 Headset

• Battery Talk Time: Up to 9 hours (Narrowband), up to 7 hours (Wideband).
• Battery standby time: Up to 38 hours.
• Wearing styles: Ear hook, headband, neckband.
• Speakers: 1.
• Microphone: Dual Noise Blackout™ microphones.

11.3 Jabra PRO 9460 Headset

• Battery Talk Time: Up to 10 hours (Narrowband), up to 7 hours (Wideband).
• Battery standby time: Up to 38 hours.
• Wearing styles: Ear hook, headband, neckband.
• Speakers: 1.
• Microphone: Single Noise-cancelling microphone.

11.4 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo Headsets

• Battery Talk Time: Up to 10 hours (Narrowband), up to 7 hours (Wideband).
• Battery standby time: Up to 38 hours.
• Wearing styles: Headband.
• Speakers: 2 (dual mono).
• Microphone: Single Noise-cancelling microphone.

11.5 Jabra PRO Headset Battery

• Battery type: Lithium Ion.
• Battery capacity: 315 mA/h, typical.
• Battery lifetime: Minimum 500 charge cycles (over 3 years with 8 hours/day use).
• Battery charge time: 2 hours.
• Shelf life: Holds charge for at least 6 months in off state.
• Replacement: Battery lifetime approx. 3 years. Contact Jabra dealer for replacement kits.

11.6 Jabra PRO Touchscreen Base

• Dimensions: 160mm x 94mm x 82mm.
• Touchscreen: 2.4 inch touch-sensitive TFT; Q-VGA resolution.
• Touchscreen functions: Advanced call handling, system configuration, and setup wizard.
• Recharge cradle: Magnetic coupling, accommodates future headset upgrades.
• Audio: Built-in speaker for ring tones and feedback.
• Audio bandwidth: Narrowband or wideband.
• Desk phone connections: RJ-9 (handset/phone body), RJ-45 (AUX).
• Clear dial tone switch and microphone volume switch: PRO 9460 and 9465 Duo variants only.
• Remote call control standards: GN1000, Jabra IQ EHS, Cisco, DHSG, MSH, Siemens optiPoint.
• Busy light indicator: 2.5mm jack connector (accessory).
• PC connector: Micro USB.
• Firmware update: Via web or Jabra Direct. Language packs available.
• PC-based configuration: Settings stored and loaded from PC.
• Softphone support: Full call handling for Skype, Microsoft Office Communicator, Avaya, Cisco IP Communicator. See jabra.com/direct for updates.
• Theft protection: Kensington Security Slot.

Contains font software licensed from Linotype.

11.7 Jabra PRO 9465 Duo and Jabra PRO 9470 Base Bluetooth Support

• Bluetooth version: BT 2.1 Class 2.
• Bluetooth range: Up to 10m (Class 2).
• Bluetooth profiles: HSP 1.1, HFP 1.5, DIP 1.3.
• Bluetooth pairing: 1 headset.

11.8 Materials and Allergies

Headband attachment is stainless steel with no nickel coating, meeting EU standards for nickel release. Other attachments are plastic. Ear cushions do not contain vinyl. Products contain no nickel, chrome, or natural rubber that contacts skin.

11.9 Product Disposal

Dispose of the headset according to local regulations and recycle when possible. Do not dispose of in household waste or fire, as batteries may explode if damaged or heated.

11.10 Certifications and Safety Approvals

• CE: Complies with R&TTE Directive (99/5/EC). Details at www.jabra.com.
• FCC: Complies with Part 15 of FCC Rules. Operation subject to conditions: no harmful interference, must accept received interference. Users must not modify the device. Tested for Class B digital device limits. Maintain 20 cm distance from personnel for RF exposure compliance.
• Industry Canada: Complies with Industry Canada specifications.

Patents and design registration pending international.