Introduction
This document outlines the New Vehicle Limited Warranty provided by Tesla for its vehicles, including the Model S, Model X, and Model 3. It details the terms, conditions, and limitations of the warranty coverage, ensuring owners understand their rights and Tesla's obligations.
Key Warranty Components
- Basic Vehicle Limited Warranty: Covers repair or replacement of defective parts for 4 years or 50,000 miles (80,000 km).
- Supplemental Restraint System (SRS) Limited Warranty: Covers seat belts and air bag systems for 5 years or 60,000 miles (100,000 km).
- Battery and Drive Unit Limited Warranty: Provides extensive coverage for the Battery and Drive Unit, with specific terms for different models and battery capacities.
- Body Rust Limited Warranty: Covers rust perforation for 12 years and unlimited miles, with specific exclusions.
Warranty Exclusions and Limitations
The warranty does not cover damage caused by normal wear and tear, misuse, accidents, improper maintenance, unauthorized modifications, or environmental factors. Specific exclusions for corrosion, paint defects, and non-genuine Tesla parts are also detailed.
Obtaining Warranty Service
Owners must notify Tesla within the warranty period and deliver the vehicle to a Tesla Service Center at their expense. Information required includes the VIN, current mileage, and a description of the defect. Roadside Assistance is available for eligible situations.
Dispute Resolution
Tesla offers a dispute settlement program, including options for mediation through the National Center for Dispute Settlement (NCDS) or binding arbitration. Specific procedures and contact information are provided for various regions, including the USA, Canada, and Mexico.
Additional Information
For more details on specific terms, conditions, and regional disclosures, please refer to the full document and Tesla's official website.
