Amantii Electric Fireplace Installation and Operation Instructions

Safety Information

⚠️ WARNING

Failure to follow these instructions exactly may result in fire or explosion, causing property damage, personal injury, or loss of life.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.

CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.

⚠️ WARNING: This product can expose you to chemicals including lead in the wiring, which is known to the State of California to cause birth defects or other reproductive harm. For more information visit: www.p65warnings.ca.gov

Important Instructions

• Read all instructions before installing or using this heater.
• Keep combustible materials (furniture, pillows, bedding, papers, clothes, curtains) at least 3 feet from the front, sides, and rear of the heater.
• Always unplug the heater when not in use.
• Do not operate the fireplace if it has a damaged cord or plug, has malfunctioned, or has been dropped or damaged.
• Do not run the cord under carpeting or cover it with throw rugs, runners, or anything else. Arrange the cord away from traffic areas to prevent tripping.
• To disconnect, turn controls to "OFF" before removing the plug from the outlet.
• Do not insert foreign objects into ventilation or exhaust openings, as this may cause electric shock, fire, or damage.
• To prevent fire, do not block air intakes.
• The heater has hot and arcing/sparking parts. Do not use in areas where gasoline, paint, or flammable liquids are used or stored.
• Use this heater only as described in this manual. Other uses may cause fire, electric shock, or injury.
• Avoid using an extension cord, as it can overheat and cause a fire. This heater is not to be used with an extension cord.
• Always use properly grounded, fused, and polarized outlets.
• Always use ground fault protection where required by electrical codes.
• Disconnect power before performing any cleaning, maintenance, or relocation.
• To prevent fire, do not burn wood or other materials in this heater.
• For electric shock or fire prevention, use a certified electrician for new circuits or outlets.
• When transporting or storing, keep the heater in a dry place, free from excessive vibration.
• This appliance should not be modified under any circumstances.
• Keep packaging material away from children and dispose of it safely. Plastic bags are not toys.
• Do not use in small rooms with persons unable to leave on their own, unless supervised.
• If the glass is damaged, do not use the heater to avoid a hazard.
• Do not leave children unsupervised where the heater is on.
• CAUTION: Some parts can become very hot and cause burns. Exercise particular attention where children and vulnerable people are present.

SAVE THESE INSTRUCTIONS

Cautions

Do's

• Always install the heater in accordance with this guide. Obtain expert advice if in doubt.
• Ensure the electrical socket is accessible and located adjacent to, but not above, the heater.
• Always disconnect the heater from the electrical supply before moving, cleaning, or maintenance.
• Always ensure the heater is firmly secured to prevent tipping.
• Always use a fireguard when young children and infirm persons may come into contact with the heater.

Don'ts

• Never leave children unsupervised in a room where the heater is ON and unguarded.
• Never obstruct or cover the fan outlet or force items into heater openings.
• Never use aerosols or steam cleaners on or around the heater.
• Never route the main supply cable under carpet.
• Never install the heater close to curtains or combustible materials.
• Never use the heater to dry clothes.
• Never sit or stand on the heater.

FCC Cautions

This device complies with part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

Unpacking and Testing Appliance

Carefully remove the appliance from the box. Prior to installing, test the appliance by plugging the power supply cord into a 120 Volt grounded outlet to ensure it operates properly. Test all aspects of its operation (manual switches, remote, and heater) to confirm all components are working correctly.

Your new electric fireplace is designed to operate at temperatures between 5°C (41°F) and 35°C (95°F). During cold winter months, allow the fireplace to reach room temperature before turning it on.

NOTE: A trace of odor may be present during the first few minutes of initial use. This is harmless, normal, and will not occur again.

Grounding Appliance

This appliance is for use on 120 Volts. The cord has a plug as shown in diagram (A). An adapter (C) is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground, such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

To disconnect the appliance, turn controls to OFF, then remove the plug from the outlet.

Diagram A & B: Shows a grounding pin and cover of a grounded outlet box.

Diagram C & D: Shows an adapter with a grounding lug and cover of a grounded outlet box.

Locating the Fireplace

Plan where to locate and frame the fireplace to save time and money during installation. Consider the following:

1. The location must allow for proper wall and ceiling clearances.
2. Choose a location where the fireplace screen will not be exposed to direct sunlight from windows or doors.
3. A 15 ampere, 120 Volt, 60 Hz branch circuit with proper ground must be available. A dedicated branch circuit is preferable to avoid tripping circuit breakers or blowing fuses.

Product Specification

This appliance has been tested in accordance with UL Standard 2021 for fixed and location-dedicated electric room appliances in the United States and Canada. For installation assistance, contact your local dealer.

NOTE: This appliance must be electrically wired and grounded in accordance with local codes. In the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the ANSI/NFPA 70 National Electrical Code in the United States.

Diagrams: Visual representations of appliance dimensions (W, H, D) and viewing area (W1, H1), frame (W2, H2), and wall opening (W3, H3, D3) are provided.

Outdoor Installations

The Symmetry Xtra Tall Bespoke Series electric fireplaces are suitable for installation on an inside wall in an outdoor area protected from direct water impingement. Maintain listed mantel and combustible clearances. A rain protection overhang factor of 1/2 should be constructed to the front and to each side of the installed appliance.

All wiring connections to line power must be in accordance with local building code requirements. Inquiries about local codes and regulations must be made prior to installation.

The overhang (A) must extend at least 1/2 the roof-line height (B), measured from the base of the fireplace. For example, if the roof-line is 8" above the base, the overhang must be at least 4".

Installation - Built-in

NOTE: Due to the variety of wall materials, consulting a local builder before installation is highly recommended.

Preparation

1. Select a location not prone to moisture and at least 0.91m (3 feet) away from combustible materials like curtains, drapes, furniture, bedding, and paper.
2. Mark the desired location on the floor and store the appliance in a safe, dry, dust-free place.
3. Prepare a wall with a framed opening to accommodate the unit size, leaving at least 1/4" (6mm) around the appliance edge. All new wiring must comply with local and national codes and applicable regulations.
4. Prior to installation, test the appliance by plugging it into a 120 Volt grounded outlet to ensure it is fully operational.

Refer to the Product Specification Sheet for the rough wall opening size.

Installation Steps

1. Unscrew 4 screws on the top and release 4 magnets at the bottom (quantity may vary by unit size) to remove the trim. NOTE: Hold the front glass securely, as it may fall when the trim is removed.
2. Carefully remove the front glass panel once the trim is off. Use caution as the glass is now loose.
3. Unscrew the 2 screws located on each side and remove the inner side steel panels.
4. Reattach the trim and fasten with screws. This ensures the fireplace fits the wall opening without gaps.
5. Position the fireplace into the wall opening and secure it to the wall with 2 screws on each side.
6. Remove the trim (as per STEP 1) and screw back the inner side steel panels.
7. Re-insert the front glass panel after media installation is complete.

Hardwire Installation

Turn off the appliance completely and let it cool before servicing. Only a qualified service person should service or repair this appliance. If hardwiring is necessary, a qualified electrician must remove the cord connection and wire the appliance directly to the household wiring.

The appliance must be electrically connected and grounded in accordance with local codes. If hardwired, in the absence of local codes, use the current CSA C22.1 Canadian Electrical Code in Canada or the current ANSI/NFPA 70 National Electrical Code in the United States.

This appliance can be hardwired for 120V or 240V connections.

Connect to 120V

1. Test the unit before removing the cord. Remove the cover plate from the back top right corner by unscrewing the four screws. Unscrew and remove the power cord.
2. Attach the wiring to the junction block: ensure the live wire goes into "L1", the neutral wire into "N", and the ground wire into "G".
3. Return the cover plate to the back top right corner and screw the four screws back in to fasten the plate.

Connect to 240V

1. Test the unit before removing the cord. Remove the cover plate from the back top right corner by unscrewing the four screws. Unscrew and remove the power cord.
2. Attach the wiring to the junction block: ensure the live wires go into "L1" and "L2", the neutral wire into "N", and the ground wire into "G". Tighten N1 and N2 with two screw caps.
3. Return the cover plate to the back top right corner and screw the four screws back in to fasten the plate.

Decorative Media Installation

Consumers may purchase optional decorative media. See your dealer for details.

1. Unscrew 4 screws (quantity varies by unit size) and take off the trim. NOTE: Hold the front glass securely, as it may fall when the trim is removed.
2. Carefully remove the front glass panel once the trim is removed. Use caution as the glass is now loose.
3. Pour the media into the tray. Use any combination of fire glass media that you find most appealing. Re-insert the front glass panel after media installation is complete.

Manual Operation

The fireplace operates via the touch panel on the left front top side or by the supplied remote control. Ensure the ON/OFF Power Switch on the fireplace is in the ON position.

Touch the control panel once to activate the controls. The controls will light up. Press the power button to turn on the fireplace.

• Power Button: Press to turn the fireplace on and off.
• Flame Brightness Button: Press to adjust flame brightness (6 levels: L6-L1, plus OFF). Pressing the button decreases brightness. Press and hold for over 5 seconds to activate timer indicator light blinking, allowing connection to the TuyaSmart APP.
• Ember Bed Brightness Button: Press to adjust ember bed brightness (7 levels: d8-d2, dynamic condition d1, plus OFF). Pressing the button decreases brightness.
• Timer Button: Press once to display current timing; press again to clear. If the timer is OFF, the second press shows 30 minutes. Cycle through settings: OFF, 30 min, 1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h. Press and hold for 5 seconds to turn on sound.
• Temperature Button: Press once to display current temperature; press again to clear. If the heater is OFF, the second press shows 22°C (72°F). Cycle through ambient temperatures: 22°C (72°F) to 28°C (83°F), and 15°C (59°F) to 21°C (70°F).

Temperature Unit Conversion: When the heater is on, press and hold the temperature button for 5 seconds to convert between Celsius and Fahrenheit.

NOTE: The heater turns on by activating the fan first, then the heating coil after 5 seconds. It turns off by deactivating the heating coil first, then the fan after 30 seconds.

Remote Control Operation

For the remote to function, the fireplace must be plugged in, the ON/OFF Power Switch must be ON, and the remote must have batteries. Point the remote to the center of the fireplace; a beep tone will emit with each button press.

Setting the Current Time

Press the SET key to open the remote control, then press the SET key again to enter the current time setting state. When a day of the week (Sun-Sat) is flashing, use the ▲ or ▼ keys to select the day and press SET to confirm. The hour will flash; use ▲ or ▼ to set the hour and press SET to confirm. The minute will flash; use ▲ or ▼ to set the minute and press SET to confirm.

Remote Control Buttons:

• Power Button: Turns the fireplace on and off. Has a memory function.
• Timer Button: Sets timer from 30 minutes to 8 hours (0:30, 1:00, 1:30... 8:00). The timer icon appears on the LCD screen. Pressing again cancels the setting. When the timer expires, all functions close, and the unit enters standby mode. Touch the power icon to restart.
• Heater Button: Cycles through heater power levels: H1 (Low Heat), H2 (High Heat), AUTO (adjusts to set temperature), OFF. In AUTO mode, set desired temperature with ▲ or ▼ keys. Switch temperature units (Celsius/Fahrenheit) with other keys.
• Speed Button: Changes flame speed (Medium, High, Low).
• Moodlight Button: Turns moodlight on/off. When ON, the display shows AD 1. Use ▲ or ▼ keys to set color (AD1-10) or dynamic condition (AD11).
• Ember Bed Button: Turns the ember bed light on/off. Default display is 8 8 8. Use R, G, B keys to change color.
• Color Buttons (R, G, B): Adjust brightness of respective colors. Each has 7 brightness levels (8-2), dynamic level (1), and OFF. No number displayed means the color is OFF.
• Flame Button: Turns the flame on/off. Default display is 6 6 6. Use R, O, Y keys to change flame color.
• Flame Color Buttons (R, O, Y): Adjust brightness of respective flame colors. Each has 6 brightness levels (6-1) and OFF. No number displayed means the flame color is OFF.
• 7-Day Timer Function: Ensure current time is accurate. Press the SET key, then press the timer key within 5 seconds to enter. Select day with ▲/▼, confirm with SET. Set ON time (hour/minute) using ▲/▼ and SET. Set OFF time using ▲/▼ and SET. Set temperature using ▲/▼. The fireplace will beep to acknowledge settings. The timer icon will appear on the LCD. Press the timer key again to cancel.
• NOTE on Timers: If 7-day and general timing overlap, the earlier shutdown time applies.
• Refer Button: Queries the 7-day timer settings without activating them. Use ▲/▼ to query day, then SET to query start/shutdown times. Press R to enter query mode, press R again to exit.
• Sound Button: Turns fire crackling sound on and off.

Trouble Shooting

Beep indications for heater button presses:

• E1 state: one beep
• E2 state: two beeps
• E3 state: three beeps

Replacement Parts

Exploded View

A diagram illustrating the disassembled components of the electric fireplace is provided.

Electric Fireplace Warranty

For Products Manufactured After January 1, 2016

Amantii Imports Corp. warrants that your newly purchased Amantii electric fireplace is free from manufacturing and material defects for a period of two (2) years from the date of the first purchase, subject to the conditions and limitations below.

Warranty Application & Exclusions

This limited warranty applies to purchases made in any province of Canada or any of the 52 States of the United States of America, including the District of Columbia. Only the original purchaser is eligible; the warranty is not transferable.

Products Excluded from this Limited Warranty

Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser.

Warranty Coverage and Term

Amantii warrants products to be free from defects in material and workmanship for a period of two (2) years from the date of the first purchase. This period also applies to any implied warranties. Some jurisdictions may not allow limitations on implied warranty duration.

All other warranties, expressed or implied, are expressly excluded.

Warranty Coverage and Term - Bespoke Series

Products in the Bespoke Series are warranted for a period of five (5) years from the date of the first purchase.

This five (5) year period also applies to implied warranties. Some jurisdictions may not allow limitations on implied warranty duration.

All other warranties, expressed or implied, are expressly excluded.

Limitations to Coverage under Limited Warranty

This limited warranty does not apply to products that have been repaired or altered by anyone other than Amantii or its authorized service representatives. It also does not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source. Products made by other manufacturers are not covered. The use of unauthorized components voids the warranty.

Panorama Outdoor Units

Panorama units installed outdoors or in moisture-intense conditions must use the stainless steel cover. Proof of purchase of the cover is required for warranty claims.

Service Under Limited Warranty

Defects must be reported to Amantii Technical Support by contacting Amantii at (1.877.850.9458), or at 502-1027 Davie Street, Vancouver, BC V6E 4L2. Please have your proof of purchase, catalogue/model, and serial numbers available. Service requires proof of purchase.

Defects

If a product or part is proven defective in material or workmanship within the two (2) year limited warranty period, Amantii will replace it free of charge. If replacement is not commercially practicable or cannot be done timely, Amantii may, at its sole discretion, refund the purchase price.

Application of Provincial and State Law

This limited warranty grants specific legal rights, and you may have other rights that vary by jurisdiction. The United Nations Convention on Contracts for the Sale of Goods does not apply to this warranty.

General

Amantii reserves the right to make changes to design, material, specifications, prices, and to discontinue styles and products at any time without notice.

Glass

This limited warranty does not apply to the following glass products:

Exclusion of Batteries

Due to new shipping regulations, lithium/alkaline batteries will no longer be included with the fireplace remote.

Replacement Motors

Complimentary replacement motors will no longer be included in the carton due to the reliability of components used in Amantii electric fireplaces.