PlayStation VR2 User Manual

Important Safety Information

Read all safety information before using this product. Keep this manual for future reference. Parents or guardians should carefully read this manual for the safe use of this product by children.

WARNING:

• PlayStation VR2 is not intended for use by children under 12 years of age.
• Photosensitive Seizures (Epilepsy): If you have a history of epilepsy or seizures, consult a doctor before using this product. Some individuals may experience seizures when exposed to flashing lights or patterns, even if they have no prior history. If you experience any of the following symptoms, stop use immediately and consult a doctor: eye pain, vision changes, muscle twitching, involuntary movements, loss of awareness, disorientation, or convulsions. Also, if you experience headache, dizziness, nausea, fatigue, motion sickness-like symptoms, or any discomfort in your eyes, ears, hands, arms, or feet, stop use immediately.
• Do not use if you are tired, need sleep, feel dizzy, nauseous, sick, under the influence of alcohol or drugs, or have impaired balance or coordination. Consult a doctor before use if you have any pre-existing medical conditions.
• Some people may experience motion sickness, nausea, disorientation, blurred vision, or other discomfort. If you experience these symptoms, stop use immediately and remove the headset. Rest until symptoms subside, and do not engage in activities requiring good vision, balance, or coordination until fully recovered.
• If you or a child experience any of the following, stop use immediately and consult a doctor before resuming play: dizziness, vision changes, eye or muscle twitching, loss of awareness, disorientation, seizures, or any involuntary movements or convulsions. Resume play only if cleared by your doctor.
• It may take time to get used to the PlayStation VR2 visuals. Limit initial use sessions.
• Rest: Avoid prolonged continuous use. Take breaks every hour, or more frequently if you experience discomfort.
• Magnets and Medical Devices: This product contains magnets that may interfere with pacemakers, defibrillators, and other medical devices. Do not place this product near such medical devices or individuals using them. Consult your doctor before use if you use such devices.
• Vibration Function: Do not use the vibration function if you have a pacemaker, defibrillator, programmable shunt valve, or other medical device. Do not use the vibration function if you have any medical condition or injury that could be affected by vibration, such as conditions affecting your head, bones, joints, or muscles in your hands or arms.
• Volume Levels: Listening at high volumes can cause permanent hearing loss. Set the volume to a safe level. If you experience ringing in your ears, discomfort, or muffled hearing, stop listening and have your hearing checked.
• Lithium-ion Battery: The controllers contain a rechargeable lithium-ion battery. Do not handle damaged or leaking batteries. If battery fluid leaks, stop using the product immediately and contact PlayStation customer service. Avoid contact with eyes; if contact occurs, rinse with water and seek medical attention. Avoid contact with skin or clothing; if contact occurs, rinse with water and consult a doctor. Do not expose the battery to fire or extreme temperatures. Do not attempt to open, crush, heat, or ignite the controller or battery. Do not overcharge the battery when the controller is not in use.
• Play Area: The headset completely obstructs your view of your surroundings. Ensure you have adequate clear space around you. Be aware of other people, pets, furniture, or obstacles. Ensure the floor is stable and level. Use the play area boundary system to define a safe play space. Be aware that the system may not detect all obstacles. Keep children and pets away from the play area. Do not move around unnecessarily when using content that does not support room-scale. Check the headset cable for entanglement and periodically inspect it during play. Move slowly and carefully when wearing the headset.
• See-Through Mode: In see-through mode, your field of vision is limited, and depth perception may differ from normal. Failure to follow these precautions can lead to accidents or injuries.
• Controller Use: Be careful not to hit others or objects with the controllers. Ensure you have enough space around you. Do not use controllers with the USB cable connected. Secure the wrist straps to your wrists. Hold the controllers firmly.
• Child Injury: Keep the product out of reach of children. Small parts can be swallowed.
• Do not disassemble or modify: Doing so may cause fire, electric shock, or injury.
• Skin Irritation: If the headset or earbuds cause skin irritation, discontinue use. If symptoms persist, consult a doctor.
• Static Discharge: Static discharge may occur in dry conditions. This is normal and not a product defect.
• Condensation: If the headset is moved from a cold to a warm environment, condensation may form. If this occurs, disconnect the headset and allow it to dry completely.
• Troubleshooting: If the headset is unresponsive, press and hold the power button for at least 7 seconds to force shutdown, then turn it back on. If the issue persists, restart your PS5 console.

Getting Started

1. Connect the VR headset to your PlayStation®5 console using the USB Type-C® cable.
2. Turn on your PS5 console by pressing the power button.
3. Turn on the VR headset by pressing the power button. The power indicator light will flash white and then turn solid white.
4. Ensure you have the necessary accessories for setup.
5. Pair the controllers with your PS5 console by connecting them via USB cable. Follow the on-screen instructions on your TV.

Using the PS VR2 Sense Controllers

1. Press the PS button on each controller to turn them on. The status indicator light will turn white. If the light does not turn on, charge the controllers.
2. Ensure you are holding the left and right controllers correctly and have secured the wrist straps.
3. Grip the controllers. Remove the USB cable when playing.
4. Pairing Controllers: If this is your first time using the controllers, you need to pair them with your PS5 console. Turn on your PS5 console, then connect each controller to the console using the USB cable.
5. Charging Controllers: Connect the controllers to your PS5 console using the USB cable while the console is on or in rest mode. The status indicator light on the controllers will slowly flash white in rest mode and turn off when fully charged. To charge controllers in rest mode, go to the PS5 console's home screen, select [Settings] > [Power Saving] > [Features Available in Rest Mode] > [Supply Power to USB Ports], and select an option other than [Off].

Turning Off Controllers

Press the PS button on the controller to display the PS5 console's Control Center. Select [Accessories] > [PS VR2 Sense Controller (L)] or [PS VR2 Sense Controller (R)] > [Turn Off]. The controllers will turn off and the status indicator lights will go out.

Attaching Wrist Straps

If a wrist strap detaches from a controller, reattach it as follows: Align the protrusion on the strap's buckle with the strap's anchor point. Rotate the buckle in the direction of the arrow until the strap locks into place.

Removing the VR Headset

Press the head strap release button and pull the head strap backward to remove the VR headset.

The headset's screen will automatically turn off when removed.

You can check how to properly wear the VR headset by selecting [Settings] > [Accessories] > [PlayStation VR2] from the PS5 console's home screen.

Turning Off the VR Headset

Press and hold the power button on the VR headset. The power indicator light will flash white and then turn red.

About PlayStation VR2

By connecting PS VR2 to your PS5 console, you can enjoy virtual reality (VR mode) in compatible PS5 games. In Theater mode, you can watch videos on a large virtual screen and play PS5 and compatible PS4™ games. Video and audio are output only to the VR headset when in Theater mode. PS VR2 is not compatible with PlayStation®4 consoles and cannot play PS4 games in VR mode.

Play Area

The play area is the space where you can safely play in VR mode. A boundary line will appear in VR mode if you approach the edge of this space. If you move outside the play area, the game will pause, and the screen will show your surroundings (see-through view). For your safety, do not leave the play area during gameplay.

The VR headset's tracking cameras scan the room to set up the play area. You can also expand or exclude certain areas. Follow all on-screen instructions to set up your play area and play safely.

Play Modes

You can play in VR mode using three postures and actions (VR play modes). Check the supported VR play modes when purchasing games or applications.

• Room-scale: Requires a play area of 2 meters x 2 meters or larger.
• Standing: For standing play.
• Sitting: For seated play.

See-Through View: The PS VR2 features a see-through view function that allows you to see your surroundings while wearing the headset. Press the Function button (☉) on the VR headset to switch views. The view will also automatically switch to see-through view in the following situations:

• When setting up the play area.
• When moving outside the play area during gameplay.

Setting Up PS VR2

You can configure settings for the VR headset, including the play area and Function button assignments. Select your account as the PS VR2 user, then select [Settings] > [Accessories] > [PlayStation VR2] from the PS5 console's home screen. These settings are only available when the VR headset is turned on and connected to the PS5 console.

Child Settings

Parents and guardians can restrict children's access as needed. From the PS5 console's home screen, select [Settings] > [Family and Parental Controls] to set restrictions for each child. Refer to the PS5 console's user guide for details.

Parts Name

VR Headset

Front View:

• A) Eye cup adjustment button
• B) Ventilation holes
• C) Head strap
• D) Lens adjustment dial
• E) VR headset connection cable
• F) Eye cup
• G) Tracking cameras

Rear View:

• A) Rear head support padding
• B) Light shield
• C) Front head support padding
• D)佩戴传感器 (Wearing sensor)
• E) Lenses
• F) Earbud slot: When not using earbuds, store them in the earbud slots.
• G) Head strap adjustment dial
• H) Head strap release button

Stereo Earbuds

Bottom View:

• A) Earbud fixing hole
• B) Stereo earbud jack
• C) Power button: Press to turn on VR headset. Press and hold to turn off VR headset.
• D) Function button (☉): Press this button to switch to see-through view. You can also assign the mute function to this button (see page 13).
• E) Power indicator light: Solid white: VR headset is on. Solid red: VR headset is off.
• F) Microphone

You can use the included earbuds or your own stereo earbuds (analog or USB) for immersive 3D audio. Connect earbuds with a headphone jack to the VR headset. Connect USB earbuds to your PS5 console.

Parts Name

PS VR2 Sense Controller

Top View:

• A) Create button (?️)
• B) Left analog stick / L3 button
• C) Square button (⬜)
• D) Triangle button (△)
• E) Circle button (⚪)
• F) Cross button (❌)
• G) Right analog stick / R3 button
• H) Options button (☰)
• I) PS button (▶️)
• J) Grip
• K) Tracking ring
• L) Status indicator light: Solid white: On. Slowly flashing white: Charging in rest mode. Off: Off.

Side View:

• A) Wrist strap anchor / Wrist strap buckle
• B) L2 button
• C) R2 button
• D) L1 button
• E) R1 button
• F) USB port
• G) Wrist strap

Using and Disposing of the Product

Do not disassemble or modify the product or accessories. Use the product and accessories as described in this manual. Unauthorized modification voids the manufacturer's warranty.

Tracking: PS VR2 detects head and hand movements using the tracking cameras on the headset and the tracking rings on the controllers. Do not apply stickers to the tracking cameras or rings, or cover them with fabric or your hands.

Controller Disposal:

• Charge controllers within a temperature range of 10°C to 30°C. Charging outside this range may reduce charging efficiency.
• The lifespan of the battery is limited. Battery life decreases with repeated use and aging. Battery life also depends on storage, usage, and environmental factors.
• If the controllers will not be used for an extended period, it is recommended to charge them at least once a year to maintain battery function.

Earbuds: When removing earbuds, pull the plug straight out. Do not pull at an angle.

Replacing Ear Tips: The included stereo earbuds come with medium (M) size ear tips. If they do not fit your ears, replace them with small (S) or large (L) size ear tips for a better fit. To remove, twist the ear tip and pull it off the earbud. Ensure ear tips are securely attached to prevent them from falling off during use.

Maintenance and Cleaning

For your safety, remove the VR headset from the PS5 console and turn off the controllers before cleaning. Follow these precautions to prevent discoloration or damage to the product's exterior:

• Do not use volatile substances such as insecticides.
• Do not allow rubber or vinyl materials to come into prolonged contact with the product.
• Do not use thinners, gasoline, or alcohol. Avoid using wet wipes, chemically treated cloths, or other products containing such substances.

VR Headset Exterior and Head Support Padding, Controller Exterior: Wipe with a soft, dry cloth.

Ports and Jacks: Wipe with a soft, dry cloth. If ports or jacks on earbuds become dirty, you may hear noise or experience intermittent sound.

Lenses: Wipe only with a soft, dry cloth specifically designed for cleaning lenses. Do not use paper products such as tissues or paper towels. Water droplets or dirt remaining on the lenses may cause damage or deterioration.

Light Shield:

1. Remove the light shield from the VR headset. Gently pull and twist the base of the right or left side of the light shield, then remove it from the protrusions on the VR headset. Handle with care to avoid breakage.
2. Wash the light shield with water.
3. Wipe away moisture with a soft, dry cloth. Allow the light shield to air dry completely in a well-ventilated area before use.
4. Attach the light shield to the VR headset. Insert the 14 protrusions on the VR headset into the fixing holes on the light shield, then push the protrusion on the nose area of the light shield into the groove on the VR headset.

Recycling of Old Products

These products are made of various recyclable materials. Each controller contains a lithium-ion battery. Dispose of these products in accordance with local regulations.

Caution: Replacing the battery with an incorrect type may result in an explosion hazard. Dispose of used batteries according to instructions.

Ventilation Holes: Use a handheld vacuum cleaner or similar product to remove dust from the ventilation holes.

Ear Tips: Remove the ear tips from the stereo earbuds and hand wash them with mild detergent. Dry them completely with a soft cloth before reattaching them to the earbuds. For details on removing ear tips, see "Replacing Ear Tips" (page 17).

Specifications

PlayStation VR2

PlayStation VR2 Sense Controller

Supported Video Input Signals: For information on supported video input signals, visit: playstation.com/psvr2-video-input

System and Device Software:

• The device software for the VR headset and PS VR2 Sense controllers is licensed to you under the terms of a separate end-user license agreement. For details, visit: https://www.playstation.com/legal/ssla-ps-vr2.
• Always update the system software for your PS5 console and the device software for the VR headset and PS VR2 Sense controllers to the latest versions.

Hardware Warranty

Three Guarantees Regulations: This card serves as your proof of purchase for the "Three Guarantees" service provided by Sony Interactive Entertainment products. Keep this card and your valid invoice or other valid proof of purchase. You are entitled to repair, replacement, or return services from Sony authorized service centers in mainland China, in accordance with applicable national laws and regulations (including but not limited to the "Consumer Rights Protection Law", "Regulations on Repair, Replacement, and Return of Certain Commodities", "Regulations on Repair, Replacement, and Return of Home Audio-Visual Products", and "Regulations on Repair, Replacement, and Return of Microcomputer Products").

Lost Card: This card will not be reissued if lost. Please keep it safe and present it when requesting "Three Guarantees" service.

Limitations of Liability: This card does not cover other liabilities, including but not limited to incidental or consequential damages, loss of profits, business interruption, or damages resulting from the use or inability to use the product.

Data Backup: Before submitting for "Three Guarantees" service, please back up your programs and data. Service centers will update the system software to the latest version upon repair and will not retain or install previous versions of the system software. Service centers are not responsible for the browsing, modification, deletion, or any other alteration of content on the product, and cannot restore or retain user's personal programs and data.

Replacement Parts: Any parts replaced during "Three Guarantees" service will not be returned to the user.

Governing Law: If any content on this card conflicts with national laws and regulations, the national laws and regulations shall prevail.

Situations Not Covered by "Three Guarantees":

1. Failure to present a valid invoice or other valid proof of purchase and this card (unless the product is within the "Three Guarantees" period as per regulations).
2. Tampering or alterations on this card, or product information inconsistent with the actual product.
3. Damaged or altered product barcodes.
4. Removed or altered product serial numbers.
5. Natural wear and tear of consumable materials.
6. Malfunctions caused by lightning strikes or other electrical system issues.
7. Malfunctions caused by accidents, natural disasters, war, or other force majeure events.
8. Unauthorized modification, repair, or disassembly by third parties not authorized by Sony.
9. Tampered or damaged warranty seals.
10. Software malfunctions of peripherals or accessories used with the product, or resulting product malfunctions. Software malfunctions of third-party software not pre-installed on the product, or resulting product malfunctions.
11. Malfunctions caused by liquid ingress, moisture, external pressure, drops, or improper use or storage.
12. Malfunctions caused by using pirated software or virus infections during use.
13. Situations not in compliance with "Three Guarantees" regulations.
14. Exceeding the "Three Guarantees" period.
15. Malfunctions caused by failure to use, maintain, or store the product according to the user manual.
16. Products not sold by Sony Interactive Entertainment (Shanghai) Co., Ltd.

Visit https://playstation.com/help for information on nearby service centers and repair stations.

Call PlayStation Customer Service at 4008108166 for technical support.

Repair Record

Compliance Information

Electric Shock Hazard: Do Not Open. Contains no user-serviceable parts. Servicing should only be performed by qualified personnel.

Symbol Explanation: The symbol indicates that the equipment is designed and evaluated for safe use at altitudes up to 2000m. It may pose a safety risk if used at altitudes above 2000m.

Symbol Explanation: The symbol indicates that the equipment is designed and evaluated for safe use in non-tropical climates. It may pose a safety risk if used in tropical climates.

Product Name: PlayStation®VR2 Virtual Reality System

Model: CFI-ZVR1

Product Name: Controller

Model: CFI-ZCV1NS

Manufacturer: Sony Interactive Entertainment Inc.

Address: 1-7-1 Konan, Minato-ku, Tokyo, 108-0075 Japan

Importer: Sony Interactive Entertainment (Shanghai) Co., Ltd.

Address: Room 810-812, 222 Huibin Road, Huangpu District, Shanghai

Country of Origin: China

Publication Date: October 2022

Table of Hazardous Substances:

Notes:

• This table is compiled in accordance with SJ/T 11364.
• ○ indicates that the content of the hazardous substance in all homogeneous materials of this component is within the limit requirements specified in GB/T 26572.
• × indicates that the content of the hazardous substance in at least one homogeneous material of this component exceeds the limit requirements specified in GB/T 26572.
• The plastic parts of the product housing and controller housing do not contain lead.

Copyright and Trademarks

“B”, “PlayStation”, “PS5”, “PS4”, “PlayStation VR2 Sense”, “DualSense”, and the “PlayStation Shapes Logo” are registered trademarks or trademarks of Sony Interactive Entertainment Inc.

“SONY” and “……” are registered trademarks or trademarks of Sony Group Corporation.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Interactive Entertainment Inc. is under license. Other trademarks and trade names are those of their respective owners.

USB-IF SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.

USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.

All other trademarks are the property of their respective owners.

More Information

User Guide: Provides instructions for all functions of your PS5 console. Learn how to set up and use each feature. From the PS5 console's home screen, go to [Settings] > [User Guide, Health & Safety, and Other Information] > [User Guide].

Customer Service Website: For online support, including step-by-step troubleshooting and FAQs, visit: playstation.com/help

Customer Service Hotline: 400 810 8166 (Monday-Saturday: 9:00-21:00, Sunday: 9:00-18:00)