SUNMI FLEX 3 Interactive Terminal

Product Models

The FLEX 3 series includes the following models:

• Model: F9J1A - 18.5" display, 1920x1080px resolution
• Model: F961A - 22" display, 1920x1080px resolution
• Model: F9E1A - 27" display, 1920x1080px resolution

Connecting the Power Cord

Portrait Version: Remove rear shell 1, then insert the power cord according to method A.

Landscape Version: Remove rear shell 1 and rear shell 2, then insert the power cord according to method B.

Powering On and Off

1. Connect the Power Cord: Insert the adapter's plug into the AC socket to power up the device.
2. Turn Off & Turn On:
   • When the device is on, press and hold the power button for 2-3 seconds to power off or reboot.
   • If the device crashes, press and hold the power button for 11 seconds to force a shutdown.
   • When the device is off, press the power button briefly to turn it on.

Network Settings

Wi-Fi Setup

• Click the "Settings" button, enable WLAN, and enter the WLAN search interface. Wait for it to list available WLAN hotspots.
• Click on the desired WLAN to connect. If the network is encrypted, you will need to enter the access password.

NFC Functionality

• Portrait Version: The NFC reader is located on the lower part of the screen.
• Landscape Version: The NFC reader is located on the right part of the screen.

Stand Accessories (Optional)

A. Articulating Arm Stand

Bracket accessories are mounted via the standard VESA interface on the back of the main display.

Standard VESA (100*100mm): Install with M4 screws (4 pieces).

Diagram showing VESA mounting points and an articulating arm stand in both retracted and extended positions.

Points for Attention

Safety Warning

• Insert the AC plug into the AC socket matching the power adapter's input voltage.
• Do not use in environments with potential explosive gases.
• Non-professionals should not attempt to disassemble the power adapter.
• Operating temperature: 0°C to 40°C. Storage temperature: -20°C to 60°C.
• Suitable for use at altitudes up to 5000 meters.
• This equipment is not suitable for use in locations where children are likely to be present.

Important Safety Instructions

• Avoid installation or use during lightning storms to prevent electrical shock.
• If you notice unusual odor, overheating, or smoke, immediately disconnect the power supply.

Disclaimer

Details in this document may differ from the actual product due to updates. SUNMI reserves the right to modify this user guide without prior notice.

Declaration

SUNMI is not responsible for damage caused by:

• Use and maintenance not following guide conditions.
• Using non-SUNMI approved alternatives or consumables.
• Unauthorized product modifications or changes.
• Using third-party ROM systems or modified system files, which may lead to instability and safety risks.

Suggestions

• Avoid use near water or in humid environments.
• Avoid use in extreme cold or hot environments, or near ignition sources.
• Do not drop, throw, or bend the device.
• Do not use near medical facilities without permission.
• Use in a clean, dust-free environment to prevent small items from entering the terminal.

Battery Replacement

• Using the wrong battery can cause explosions.
• Dispose of replaced batteries through authorized maintenance personnel; do not incinerate.
• Do not attempt to disassemble the device or replace the battery yourself. Contact SUNMI or an authorized service provider.
• Warning: This product may contain a coin or button cell battery. If swallowed, it can cause severe internal burns within 2 hours and can be fatal. Keep batteries away from children.
• If the battery compartment does not close securely, stop using the product and keep it away from children.
• Seek immediate medical attention if batteries are suspected to have been swallowed or placed inside the body.

App/Software

Use the POS terminal for payments in various retail and restaurant settings. Connect to a network and use the App Store for relevant applications.

To check app details: Navigate to "Settings -> App", then select the app name.

To uninstall apps: Navigate to "Settings -> App -> Manage App" and uninstall, or drag the app to the trash.

Usage Scenarios

The SUNMI FLEX 3 is suitable for self-ordering, self-checkout, KDS (Kitchen Display Systems), ESOP (Electronic Sell-Out Platforms), self-service, and information inquiries.

Technical Specifications

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) no harmful interference, and (2) acceptance of any received interference. This equipment has been tested and complies with Class B digital device limits to provide reasonable protection against harmful interference in residential installations. If interference occurs, users are encouraged to correct it by reorienting the antenna, increasing separation, connecting to a different circuit, or consulting a dealer/technician.

Caution: Unauthorized modifications may void the user's authority to operate the equipment. Transmitters in the 5.925-7.125 GHz band are prohibited for unmanned aircraft systems control.

ISED Canada Compliance Statements

This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) no interference, and (2) acceptance of any interference. The device for operation in the 5150-5250 MHz band is for indoor use only to reduce interference to co-channel mobile satellite systems. This Class B digital apparatus complies with Canadian ICES-003. Devices shall not be used for control of or communications with unmanned aircraft systems.

EU Regulatory Conformance

Shanghai Sunmi Technology Co., Ltd. declares this device complies with the essential requirements of Radio Equipment Directive 2014/53/EU. The full EU declaration of conformity is available at: https://developer.sunmi.com/docs/read/en-US/maaeghjk480. UK PSTI SOC Website: https://developer.sunmi.com/docs/read/en-US/xcdaeghjk480.

Information About the Software: Software descriptions and components are available in the EU declaration of conformity.

Restrictions of Use: Products operating in the 5150-5350 MHz & 5945-6425 MHz bands are restricted to indoor use in European member states.

WEEE Symbol: This symbol indicates that the product should not be disposed of with normal household waste. Contact local authorities or the distributor for proper disposal and recycling.

RF Exposure Statement (SAR): This equipment complies with EU, FCC, and IC RSS-102 radiation exposure limits. Maintain a minimum distance of 20cm between the radiator and your body.

Energy Star® Certification: The device features auto screen off in 10 minutes for energy savings, compliant with ENERGY STAR® recommendations.

Manufacturer: Shanghai Sunmi Technology Co., Ltd., Room 505, No. 388, Song Hu Road, Yang Pu District, Shanghai, China.

Product Hazardous Substance Table

Legend:

• 'O': Indicates the content of the hazardous substance is below the limit specified in SJ/T11363-2014.
• 'X': Indicates the content of the hazardous substance exceeds the limit specified in SJ/T11363-2014. For components marked 'X', recycling is required according to regulations for products past their environmental protection use period.

Notes on Usage:

• Complies with "Directory and Technical Requirements for Micro Power Short-Range Radio Transmitting Equipment" Article 3, Paragraph C. NFC antenna operates within specified magnetic field strength limits.
• Do not alter usage conditions, frequency range, or transmit power.
• Do not cause harmful interference to other radio stations.
• Must tolerate interference from industrial, scientific, and medical devices, and other radio stations.
• If harmful interference occurs, cease operation and take corrective measures.
• Adhere to electromagnetic protection regulations in designated areas (e.g., airports, radio astronomy sites).
• Do not operate remote control models within a 5000m radius of airport runway centers.
• NFC function operates normally at room temperature and is powered by the supplied adapter.

Product Warranty Card

Product Name: [Product Name Placeholder] Product Model: [Product Model Placeholder] Product Number: [Product Number Placeholder] Purchase Date: [Purchase Date Placeholder] Warranty Period: [Warranty Period Placeholder] (SUNMI provides [Warranty Period Placeholder] warranty service from the date of purchase.)

Contact Information: Company Address: [Company Address Placeholder] Contact Phone: [Contact Phone Placeholder]

Exclusions from Free Warranty:

• Unauthorized disassembly or repair.
• Damaged or altered product barcodes, fragile labels, or warranty cards.
• Malfunctions caused by failure to follow instructions.
• Damage due to water ingress, drops, scratches, or other physical damage.
• Damage caused by force majeure events.
• Issues arising after the warranty period.