BaseAire AirWerx 100X
Installation & Operations Manual
DRY YOUR CRAWL SPACE & BASEMENT
A line drawing shows a rectangular unit with a textured front panel (likely a grille), handles on top, and vents. It is labeled as a dehumidifier. The unit is ETL Listed by Intertek.
Contact BaseAire:
Tel: 1-888-641-8862
Web: www.baseaire.com
E-mail: sales@baseaire.com
Specifications subject to change without notice.
Important Notes
- Always connect your dehumidifier using a grounded electrical connection (as required for all electrical appliances). The use of non-grounded wiring will void the warranty.
- Your dehumidifier should only be repaired by a qualified technician.
- Do not use the dehumidifier in standing water. If there is a chance that the dehumidifier has been flooded, unplug the unit, remove the cover, and allow it to dry completely before proceeding.
- Do not insert objects or your fingers into the inlet or discharge.
- Do not use water to clean the exterior of the dehumidifier. To clean unit, unplug from power, then use a damp cloth to wipe the exterior.
- Do not stand on dehumidifier or place objects on it.
- Do not use with extension cord or plug adapter.
- Unless otherwise noted, all maintenance should be done with the unit powered off.
Warranty Registration
Your dehumidifier comes with an extensive warranty. To register your unit simply fill out and return the warranty form provided in your dehumidifier box.
For future reference, write down the model, serial number, and date of purchase for your dehumidifier. This information is necessary for seeking assistance in the future and can be found on the data label on the side of the unit.
Model Number: AirWerx 100X
Serial Number: _________________________
Date of Purchase: _________________________
For additional questions concerning your dehumidifier, contact your local installer or call Base Aire at (888) 641-8862.
Specifications
Specification | Value |
---|---|
Capacity @ 80°F/60%RH | 100 Pints Per Day |
Capacity @ 73°F/60%RH | 78 PPD |
Airflow @ 0.0" SP | 250CFM |
Operating Temp. Range | 30-105°F |
Operating Relative Humidity Range | 36%-90% |
COP | 2.7 L/kWh |
Refrigerant | R410A |
Amperage Usage | 6.82 Amps |
Power Supply | 115V/60Hz/Single Phase |
Outlet Requirement | 15 Amp |
Sound Level | 60 dBa |
Dimensions LxWxH | 23.8 x 14.7 x 17.9 in |
ETL Listed | Yes |
How It Works
AirWerx dehumidifiers use an integrated humidistat to monitor the conditioned space. When the relative humidity goes above the selected setpoint, the dehumidifier will energize. Air is then drawn across an evaporator coil, which is cooler than the dew point of air. This means moisture will condense out of the air. The air is then reheated through the condenser coil and distributed back into the room.
Installation Requirements
- The area where the dehumidifier is located should be sealed with a vapor barrier.
- If the unit is installed in a crawl space, all vents should be sealed.
- For proper ventilation, neither the inlet or discharge should be positioned against a wall. The inlet needs a minimum of 6' clearance and the discharge requires a minimum of 6' clearance.
- For better use of the dehumidifier, both air inlet and air outlet should be facing the open area of the space.
- AirWerx dehumidifiers are only intended for operation when the unit is upright and level with the feet on the ground.
Installation
- Place dehumidifier on a level surface.
- Do not place unit directly on vapor barrier. For example, use blocks or pavers to create a level surface.
- If unit has been turned or flipped so that the compressor did not remain upright, place the unit on a level surface and wait a minimum of 2 hours before proceeding.
- Set up the drain line
- Remove the compression nut and slide it over the end of the hose to be attached to unit.
- Slide the side of hose with compression nut over the insert on the compression fitting completely.
- Tighten compression nut.
- Plug dehumidifier into grounded 15 amp circuit.
Key Functions
A diagram of the control panel shows buttons labeled "Power", "Comp", "Drain", "Cont", "Defrost", and two arrow buttons (up and down). It also shows a display screen.
- Power Key ⚡
Use this button to turn the dehumidifier on and off.
Press once to turn machine on. You will hear one beep and the power light will illuminate green (solid or flashing depending on mode).
Press the power button a second time and you will hear one beep as the machine shuts down. Note that there is a 1 minute fan delay.
- Arrow Buttons ⬆️⬇️
Use the up and down arrow buttons to set the desired humidity setpoint on the display screen.
The setpoint can be any number between 36%-90%. When the indoor humidity is higher than the setpoint, the unit will operate.
Keep in mind that the displayed humidity levels are approximate (+/-5%)
- Continuous Mode ?
To set the unit to run continuously regardless of humidity, simply use the down arrow key to set the humidity below 36%.
The continuous light will illuminate green and the display will show "CO".
To switch back to normal humidistat operation, use the arrow keys to move the setpoint above 36%.
- Manual Drain Button
If you need to store or move your dehumidifier, press the "Drain" button to remove water from the integral pump's reservoir.
- Pump Trouble Warning ⚠️
If the pump reservoir level gets too high, the water sensor will activate to prevent overflow.
When this occurs, the compressor will stop automatically, and the display will show "E4". After a 1 minute delay, the fan motor will turn off and the dehumidifier will not operate until the problem has been resolved.
Check to verify that the pump is functioning, then unplug the unit for two minutes to reset the error code.
Indicator Lights
- Humidity Display Screen
The display screen has two functions:
- When the unit is powered on, it shows the humidity of the space.
- When setting the desired humidity level, the screen will show the set point. After a brief delay, it will revert to current humidity of the space.
- Power Indicator Light ⚡
This light indicates that the unit is properly powered on and ready to operate. Always make sure the unit is "off" prior to performing any service, unless otherwise indicated.
If the humidity is above the setpoint, the light will be solid green and the machine will operate.
If the humidity is below the setpoint, the unit will be in standby mode and the light will be flashing.
- Continuous Mode/ Auto Defrost Light ?❄️
When the light illuminates green, it indicates that the dehumidifier is set to continuous operation mode.
When the light illuminates red, it means the unit is in auto defrost mode and clearing the evaporator coils of any ice buildup.
- Compressor Light ⚙️
When the light illuminates red, it indicates the compressor has been initiated but is currently warming up.
Once the light switches to green, it means the compressor is currently in working status.
Remote Control Instructions
AirWerx Dehumidifiers can be controlled using an optional remote accessory. The remote connects to your dehumidifier via a 25' CAT 5 cable, with the integrated sensor giving you multiple options for monitoring surrounding conditions.
Example #1- Install the dehumidifier in the laundry room and duct it into the living room. Mount the remote in the living room and use the remote sensor.
Example #2- Install the dehumidifier in your crawl space with the remote mounted in your garage.
NOTE: The symbols indicated below only show when the remote is powered on.
A diagram shows a remote control unit with an LCD monitor, buttons for On/Off, Up/Down, Mode, Temperature, Continuous, and Drain Pump. It also shows symbols indicating sensor usage: a "T" symbol for the remote sensor and a "M" symbol for the unit sensor.
- On/Off (Power) Button
Press the on/off button and the machine will start running (two beeps). Press the button again to turn the machine off.
- Up Button/ Down Button
Use the up and down arrows to adjust the humidity level.
- Mode
Use the mode button to switch between dehumidifier and a ducted application.
- The [remote sensor] symbol on the display indicates the sensor on the remote control is being utilized.
- The [unit sensor] symbol on the display indicates the sensor on the dehumidifier is being utilized.
- Temperature
Press the temperature button to display the current temperature on the screen.
- Continuous
Press this button to switch the unit into continuous mode. "CONT." will appear on the display screen.
- Drain Pump
Use this button if the unit will not be used for an extended period of time. This button will remove water from the pump reservoir.
Operating Instructions
- Start the machine
Press the power key to turn the dehumidifier on.
- Adjust the settings
Use the up and down arrow keys to adjust your desired setpoint (typically 50-55%).
- Stop the machine
Press the power button again and the dehumidifier will stop. Note that the fan will continue to operate for 1 minute after the unit has shut off. DO NOT DISCONNECT THE POWER CORD TO FORCE THE UNIT TO STOP.
- Water Drainage
The AirWerx 100X has an integrated condensate pump. During normal operation, the 100X will automatically drain as required.
If you would like to store or move your unit, press the drain button to drain water from the pump reservoir. The drain will operate for 15 seconds each time the button is pushed. It may be necessary to push the button more than once.
Unit Diagram
Front View
A diagram shows the front of the dehumidifier unit with labels pointing to:
- Control Panel
- Pre-filter
- Handle
- Side Panel
Back View
A diagram shows the back of the dehumidifier unit with labels pointing to:
- Discharge Grille
- Remote Control
- Drain Hose Connection
- Auxiliary Terminals
- Ventilation Fan Port (Optional)
- Power Cord
Maintenance
For more detailed instructions, visit www.baseaire.com
⚠️ WARNING: Always unplug the unit before doing any maintenance.
Cleaning the Machine Body
Use a soft, damp cloth to clean the exterior of unit. Do not use any soap or solvents.
Coil Maintenance
Once per year, clean the coils with an approved coil cleaner. The coil cleaner should be a self-rinsing, foaming, cleaner, such as WEB® Coil Cleaner.
Cleaning the Filter
- Unplug the unit.
- For PreFilter:
- Remove prefilter from inlet of machine.
- Vacuum or wash with warm water (no soap).
- For MERV-10/HEPA/Carbon Filters:
- Replace as necessary- we recommend checking the filters at least 1x/year
A diagram illustrates the removal of the pre-filter from the unit.
Electrical Access
- Unscrew the 9 screws on the side panel.
- Remove the 2 screws on the control board cover.
Pump Maintenance
Your AirWerx 100X is equipped with an integral condensate pump designed to pump water from the dehumidifier out to the desired drain.
The pump requires routine maintenance that is not covered by the warranty.
Preventative maintenance is necessary to prevent issues from dirt and slime that may accumulate in the drain system. This includes the drain pan, hose to the condensate pump, pump reservoir, pump head assembly, and discharge tubing.
Removing the Pump
- Remove the 9 screws on the side panel and set panel aside.
- Remove the screw holding the pump in place.
- Undo the 3 pump electrical quick connects and 1 drain quick connect.
- Insert a flat head screwdriver into the notch on the side of the pump. This will allow you to gently lift the pump off its reservoir (the reservoir remains attached to the unit).
Basic Pump Cleaning
Complete about once per year, depending on environment
- Remove filter(s) from inlet of unit to access drain tray. Press the drain button to drain the reservoir.
- Disconnect power to the dehumidifier.
- Mix a 16 ounce solution of bleach (1 oz bleach + 15 oz water) OR vinegar (4 oz white vinegar + 12 oz water).
- Pour the cleaning solution into the drain tray at the base of the coils. If any cleaning solution gets on the coils, flush with water.
- Allow solution to soak for 15 minutes.
- Reconnect the dehumidifier to power.
- Fill the reservoir with water (16-32 ounces) and flush/cycle the pump at least 2x.
- If the drain line is still filled with debris, repeat process. If drain line still does not appear clean, move on to Advanced Cleaning.
Advanced Pump Cleaning
Complete as needed
- Press the drain button to drain the water from the reservoir (a wet-dry vacuum or towels can be used to remove any remaining water).
- Unplug the dehumidifier and remove the cover so you have access to the pump.
- Remove the pump head from the reservoir by unscrewing the screw. Wipe reservoir clean with a paper towel.
- Reassemble pump.
- Mix a 16 ounce solution of bleach (1 oz bleach + 15 oz water) OR vinegar (4 oz white vinegar + 12 oz water).
- Pour the cleaning solution into the drain tray at the base of the coils. If any cleaning solution gets on the coils, flush with water.
- Allow solution to soak for 15 minutes.
- Reconnect the dehumidifier to power.
- Fill the reservoir with water (16-32 ounces) and flush/cycle the pump at least 2x.
Dehumidifier Storage
If the unit will be stored for an extended period of time, complete the following steps:
- Turn off the unit and allow it to dry.
- Complete steps 1-3 in Advanced Pump Cleaning to clean out the pump reservoir.
- Wrap and secure the power cord.
- Cover the filter mesh.
- Store in a clean, dry space.
Ducted Applications
Ducting the dehumidifier allows the unit to be in one room while conditioning an adjacent room. The supply grille is designed for 6" flex ducting. Be sure to secure the ducting with a tie wrap. Also, keep in mind that the supply ducting can be screwed into an adapter if necessary.
Ducting Installation
- Maximum length for ducting= 6'
- Note: The supply duct adapter is standard on all units.
Two diagrams illustrate ducting installation: one showing duct adapters on the unit, and another showing the unit connected to flexible ducting.
Troubleshooting
Symptom | Cause | Solution |
---|---|---|
Display is Blank | Poor Connection | Verify that both ends of the power cord are plugged in |
Power Outage | Reset power | |
No AirFlow | Filter is Dirty | Clean the filter |
Air Inlet or Outlet is Blocked. | Clear the blockage | |
Trouble Code: E1 | Humidity Sensor or Communication Error | Check to ensure that the sensor wire is connected at both ends, if no issues are visible, the sensor may be faulty. |
Trouble Code: E4 | Problem with Pump | Verify that the pump is properly installed and functioning. If so, unplug the unit for two minutes, then restart. |
Trouble Code: LO | Room Temperature is below 33°F | Increase the room temperature so it is within operation range (above 33°F). If error still display, check sensor. |
Trouble Code: HI | Room Temperature is above 105°F | Decrease the room temperature so it is within operating range (below 105°F). If error still displays, check the sensor. |
E5 Trouble Code | Refrigerant Leak | Contact Your Installer for Assistance. |
Pump Alarm- E4 Error Code
**UNIT WILL NOT FUNCTION UNTIL ERROR CODE IS CLEARED.**
If E4 (pump alarm) is shown on the display, complete the following steps:
- Reset the unit by unplugging the power cord and then reconnecting it.
- Manually check to see if the pump is operational by pressing the drain button. Check if the pump energizes and de-energizes properly. Additionally, check to see if any water purged from the system.
- If you haven't cleaned the system recently, check the discharge line for an obstruction, then clean as described in the Maintenance section.
- Replace the hose and/or pump, if maintenance alone isn't sufficient.
Spare Parts
Category | Part Number | Description |
---|---|---|
Remote Control | W-100 | Remote Control Assembly (includes W-101 and W-102) |
W-101 | AirWerx Remote Control | |
W-102 | AirWerx Remote Control Cable | |
Display/Control | N-100 | AirWerx Main Control Board |
N-101 | AirWerx Display Board | |
N-102 | AirWerx RH/Temp. Sensor | |
Internal Components | N-801 | Compressor |
N-118 | Compressor Capacitor | |
N-800 | Coil Assembly | |
N-803 | Condensate Pump Assembly | |
Fan Components | N-802 | AirWerx Fan Motor |
N-804 | AirWerx Complete Fan Assembly | |
N-117 | Fan Capacitor | |
Filters + External Components | N-200 | AirWerx Prefilter |
N-201 | AirWerx MERV 10 | |
N-202 | AirWerx HEPA | |
N-203 | Carbon Filter | |
N-125 | Foot, adjustable | |
Cables | N-102 | Temp/RH Sensor Cable |
N-121 | Display Ribbon Cable | |
N-122 | CAT 5 Port Internal Cable | |
Duct + Ventilation Accesspries | N-103 | AirWerx Return + Supply Duct Collar Assembly |
N-105 | AirWerx Remote Control |
Limited Warranty
This limited warranty starts from the date of purchase. BASEAIRE warrants to the original purchaser that this BASEAIRE product is free from manufacturing defects in material or workmanship for the limited warranty period of:
- Six (6) Month parts and labor. This includes the shipments charges for replacement parts or unit.
- One (1) year parts and labor. This does not include the shipment charge to send the defective product back to be repaired or replaced.
- Three (3) years parts and labor on Refrigeration System ONLY (Compressor, Condenser, and evaporator). Transportation cost, not included
- Five (5) years parts on Refrigeration System ONLY(Compressor, Condenser, and evaporator). Transportation cost, not included
This limited warranty is valid only on products purchased from the manufacturer or BASEAIRE authorized dealer and operated, installed, and maintained according to the instructions included in this user guide or furnished with the product. BaseAire will not provide in-home service during or after the warranty period. You may be responsible for the shipping charge to bring the product to the manufacturer for service.
To receive warranty service, the purchaser must contact BASEAIRE at 888-641-8862 or sales@baseaire.com. A proof of purchase or order number is required to receive warranty service. During the applicable warranty period, a product will be repaired or replaced at the sole option of BASEAIRE.
Limited Warranty Exclusions
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, commercial or noncommercial use of this product and shall not cover the following:
- Damage occurs in uses for which this product was not intended for.
- Damage caused by unauthorized modification or alteration of the product.
- Cosmetic damage including scratches, dents, chips, and other damage to the product's finishes.
- Damage caused by abuse, misuse, pest infestation, accident, fire, floods, or other acts of nature.
- Damage caused by incorrect electrical line current, voltage, fluctuations, and surges.
- Damage caused by failure to perform proper maintenance of the product.
- The use of this product in SPA or a room with OUTDOOR POOL invalidate or voids limited warranty.
Warranty Registration Card
Fields for registration:
- Order Number: _________________________
- Serial #: _________________________
- Name: _________________________
- Installer: _________________________
- Model: _________________________
- Installation date: _________________________
- Address: _________________________
- State: _________________________
- Zip: _________________________
- City: _________________________
- E-mail: _________________________
- Phone #: _________________________
If you have any questions, please feel free to contact us at 888-641-8862 or visit www.baseaire.com
Register your unit for warranty using this link: https://www.baseaire.com/page/Warranty-and-warranty-registration
BaseAire DRY YOUR CRAWL SPACE & BASEMENT
Scan QR Code for Warranty Registration (QR code excluded as per instructions).