Canyon CNS-TWS5 True Wireless Stereo Headset

Specifications

General Parameters: DC 5 V, 400 mA; 20–20,000 Hz; BT 5.3; USB Type-C.

Playtime: Up to 7.5 hours (total 37.5 hours with charging case).

Standby Charge Period: Up to 180 days.

Material: ABS plastic (device), Silicone (ear cushions).

Operation: Temperature 0...45 °C, Humidity max. 60 % (no condensation).

Moisture Protection: None.

Charging Case: Lithium-polymer battery, 500 mAh, charging time up to 2 hours. Battery life: ≥300 cycles.

Headphones: 38.02×23.31×20.07 mm; 40 mAh (×2); charging time up to 1.5 hours.

Speakers: 100 dB ± 3 dB (at 1 kHz); 3 mW; 32 ohms.

Driver: 10 mm.

Built-in Microphone: Omnidirectional, −42 dB; 100–10,000 Hz.

Accessories (Figure A)

• 1. Earphones
• 2. Charging case
• 3. USB Type-C to USB Type-A cable (25 cm)
• 4. Silicone ear cushions (sizes: S (×2), M (×2), L (×2))
• 5. QuickStart guide

Appearance (Figures B, C)

• 6. Center touch button
• 7. Earpiece LED indicator
• 8. Microphone
• 9. Earpiece electrical contacts
• 10. USB Type-C port
• 11. Case electrical contacts
• 12. Case LED indicator

Getting Started (Figures D, E)

Charging the Case:

Before first use, charge the case by connecting it with the USB cable to a power adapter (not included). An external battery or PC can also be used as a power source. The case LED indicator (12) blinks while charging and lights steadily when fully charged.

Charging the Headphones:

Place the headphones in the charging case (Figure F). The headphone LEDs (7) light red while charging. When charging is complete, the LEDs turn off after lighting white for 60 seconds.

Turning On/Off:

To Turn On: Remove the headphones from the case; they will turn on automatically. If they do not turn on, press and hold the center touch button (6) for 4 seconds.

To Turn Off: Place the headphones into the charging case. Alternatively, press and hold the center touch button (6) for more than 5 seconds.

Pairing the Headphones (Figure I)

Place the charging case with the headphones and your device within 90 cm of each other. Remove the headphones from the charging case. Pairing will occur automatically. Upon successful pairing, you will hear two beeps and a short tone. Ensure your device's Bluetooth is turned on, navigate to Bluetooth settings, and select "Canyon TWS5". If prompted for a password, enter "0000".

Controls

Audio Playback (Figures J, K):

• Play/Pause: Press the center touch button (6) on either earpiece twice.
• Skip Track: Press the center touch button (6) on the right earpiece three times to skip to the next track, or on the left earpiece three times to skip to the previous track.

Call Management (Figures J, K):

• Answer/End Call: When there is an incoming call, press the center touch button (6) twice.
• Reject Call: Press and hold the center touch button (6) for 2 seconds.
• Switch Audio Output (during call): Press and hold the center touch button (6) for 1 second to switch audio between your smartphone and the headphones.

Voice Assistant:

Press and hold the center button (6) for 2 seconds until you hear a prompt tone to activate your device's voice assistant.

Safety Instructions

WARNING! Set the volume to the minimum level before using the headphones to prevent hearing damage from sudden loud sounds. Do not use headphones while driving. Protect the device from excessive moisture, water, dust, heat, and direct sunlight. Do not drop, disassemble, or attempt to repair the device yourself. Clean the device with a soft, dry cloth without detergents.

Troubleshooting

• Headphones not connecting: Charge the headphones. Check your device's connection settings and ensure the headphones are selected as the audio output device. Turn the headphones off and on again.
• Distorted sound: Reduce the distance between the headphones and your device. Adjust the volume. Check for other wireless devices causing interference.

If these steps do not resolve the issue, contact support at canyon.eu/ask-your-question.

Warranty Conditions

The warranty is valid for 2 years from the date of purchase, unless otherwise specified by local law. The service life is 2 years. For more information, visit canyon.eu/warranty-terms.

Disposal Information

These symbols indicate that the device, its batteries, and accessories must be disposed of separately according to WEEE (Waste Electrical and Electronic Equipment) regulations. Do not dispose of with unsorted municipal waste. Return the device and its batteries to the point of sale or a local recycling center.

Manufacturer and Compliance

Manufacturer: ASBISc Enterprises PLC, Iapetou, 1, Agios Athanasios, 4101, Limassol, Cyprus.

Compliance: Directive 2014/30/EU on electromagnetic compatibility. Information about certificates is available at canyon.eu/certificates.

All trademarks and brand names are the property of their respective owners. Made in China.