Canyon TWS-5 True Wireless Stereo Headset
Quick Guide v 1.0
Product Overview
This document provides a quick guide for the Canyon TWS-5 True Wireless Stereo Headset.
Specifications
- Article Numbers: CNS-TWS5B (black), CNS-TWS5W (white), CNS-TWS5PU (purple), CNS-TWS5GR (green)
- General Parameters: DC 5 V, 400 mA; 20–20,000 Hz; BT 5.3; USB Type-C
- Playtime: Up to 7.5 hours (total 37.5 hours with charging case)
- Standby Charge Period: Up to 180 days
- Material: ABS plastic (device), Silicone (ear cushions)
- Operation: Temperature 0...45 °C, Humidity max. 60 % (no condensation)
- Moisture Protection: None
- Charging Case: Lithium-polymer battery, 500 mAh, charging time up to 2 hours. Battery life: 300 cycles.
- Headphones: 38.02×23.31×20.07 mm; 40 mAh (±2); charging time up to 1.5 hours.
- Speakers: 100 dB ± 3 dB (at 1 kHz); 3 mW; 32 ohms.
- Driver: 10 mm.
- Built-in Microphone: Omnidirectional, -42 dB; 100–10,000 Hz.
Accessories (Figure A)
Included accessories:
- 1. Earphones
- 2. Charging case
- 3. USB Type-C to USB Type-A cable (25 cm)
- 4. Silicone ear cushions (sizes: S (×2), M (×2), L (×2))
- 5. Quick Start Guide
Appearance (Figures B, C)
Key components:
- 6. Center touch button
- 7. Earpiece LED indicator
- 8. Microphone
- 9. Earpiece electrical contacts
- 10. USB Type-C port
- 11. Case electrical contacts
- 12. Case LED indicator
Getting Started (Figures D, E)
- Charge the Case: Connect the charging case to a power adapter (not included), external battery, or PC using the USB cable. The case LED indicator (12) blinks while charging and lights steadily when fully charged.
- Charge the Headphones: Place the headphones into the charging case (Figure F). The headphone LEDs (7) light red while charging and turn off when charging is complete. After charging is complete, the LEDs will light white for 60 seconds and then turn off.
Powering On/Off
- Turning On: Take the headphones out of the case; they will automatically turn on. If they do not turn on, press and hold the center touch button (6) for 4 seconds.
- Turning Off: Place the headphones into the charging case. Alternatively, press and hold the center touch button (6) for more than 5 seconds.
Pairing Headphones to Device (Figure I)
- Place the charging case with the headphones and the device within 90 cm of each other.
- Remove the headphones from the charging case. Pairing will be done automatically.
- If pairing is successful, you will hear 2 beeps and a short tone.
- Turn on the Bluetooth (BT) on your device, go to BT settings, and select "Canyon TWS5" headphones.
- If prompted for a password, enter "0000".
Controls
Listening to Audio (Figures J, K)
- Play/Pause: Press the center touch button (6) on either earpiece twice.
- Skip Track: Press the center touch button (6) on the right earpiece three times to skip to the next track, or on the left earpiece three times to skip to the previous track.
Call Control (Figures J, K)
- Answer/End Call: Press the center touch button (6) 2 times.
- Reject Call: Press and hold the center touch button (6) for 2 seconds until you hear a prompt sound.
Voice Assistant (Figure K)
- Activate Voice Assistant: Press and hold the center button (6) for 2 seconds until a tone sounds.
Safety Instructions
WARNING!
- Set the volume to the minimum level before using the headphones to avoid hearing damage from sudden loud sounds.
- Do not use headphones while driving.
- Protect your device from excessive moisture, water, dust, heat, and direct sunlight.
- Do not drop, disassemble, or attempt to repair the device yourself.
- Clean the device with a soft, dry cloth without using detergents.
Troubleshooting
- Headphones do not connect: Charge the headphones. Check your device's connection settings. Ensure the headphones are selected as the audio output device. Turn the headphones off and on again.
- Distorted sound: Reduce the distance between the headphones and the device. Adjust the sound volume. Check for other wireless devices causing interference nearby.
If these steps do not solve the problem, contact support at canyon.eu/ask-your-question.
Warranty Conditions
- The warranty is 2 years from the date of purchase, unless otherwise specified by local law.
- Service life is 2 years.
- For more information about the warranty, visit canyon.eu/warranty-terms.
Additional Information
The information contained herein is subject to change without prior notice. For up-to-date information and details on the device, connection process, certificates, warranty, and quality, please refer to the relevant installation and operation manuals available at canyon.eu/drivers-and-manuals.
All trademarks and brand names are the property of their respective owners. Made in China.
Complies with Directive 2014/30/EU on electromagnetic compatibility. Information about certificates is available at canyon.eu/certificates.
Manufacturer and Distributor Information
Manufacturer: ASBISc Enterprises PLC, Iapetou, 1, Agios Athanasios, 4101, Limassol, Cyprus.
Contact: +357-25-85-70-00, asbis.com.
Importer/Distributor: ASBISc Enterprises PLC, Iapetou, 1, Agios Athanasios, 4101, Limassol, Cyprus.
Contact: +357-25-85-70-00, asbis.com.
Disposal Information
These symbols indicate that you should follow the Waste Electrical and Electronic Equipment (WEEE) regulations when disposing of the device. According to the regulations, the device, its batteries and accumulators, and its electrical and electronic accessories must be disposed of separately at the end of their service life. Do not dispose of the device together with unsorted municipal waste, as this would be harmful to the environment. To dispose of the device and its batteries, return them to the point of sale or take them to your local recycling center. For more information about recycling of this unit, contact your local household waste disposal service.