Error Codes
During operation, when an error occurs, the control board uses LEDs to indicate the problem. For motor-specific faults, the green LED will blink once for motor 1 and twice for motor 2. The red LED will blink from 2 to 9 times depending on the error code.
The error codes are as follows:
- 2: Battery drop out: Battery capacity low enough to drop below 6 volts while running.
- 3: Low battery: Voltage below 8 volts at start of cycle.
- 4: High battery: Voltage greater than 18 volts.
- 5: Excessive motor current: High amperage, also indicated by one side of the slide continually stalling.
- 6: Motor short circuit: Motor or wiring to the motor has shorted out.
- 8: Hall signal not present: Encoder is not providing a signal. Usually a wiring problem.
- 9: Hall power short to ground: Power to the encoder has been shorted to ground. Usually a wiring problem.
When an error code is present, the board needs to be reset. Energizing the extend/retract switch resets the board. Energize the extend/retract switch again for normal operation.
Diagram Description: The image shows the '13398-C Dual Motor Synchronous Velocity Slide Controller'. Key labels include: STATUS LEDS, CONFIGURATION, J1 MOTOR 1, J2 MOTOR 2, HALL, COM, EXT RET, PWE, GND, and STALL FORCE CALIBRATION.
WARNING! DO NOT MOVE THE RV UNLESS THE MOTORS ARE PLUGGED IN!
Manual Override - C1 & C2 Versions
1. Electronic Manual Override (available on board revision C1 and newer)
- Locate the circuit board.
- Press the "mode button" six times quickly, then press a seventh time and hold for approximately 5 seconds.
The red and green LED lights will begin to flash, confirming the override mode. Release the mode button.
Back inside the coach, use the normal slide control switch to retract the room.
A video demonstrating this technique can be found on the internet. Follow this link: http://www.youtube.com/watch?v=ymt1Uesf0Pc
2. Manually Push Room In Override
- Locate the circuit board.
- Unplug both motors from the circuit board (this releases the motor brake).
Push or pull the slide room in as desired. Larger rooms may require several people to push. Keep both sides of the room relatively even.
When the room is completely in, plug both motors back into the control board (this applies the brake for road travel).
3. Disengage Motors, Manually Retract Room and Travel Lock
- Locate and remove the motor retention screw located near the top of each vertical column.
- Bend back the wipe seal and visually locate the motor.
- Pull the motor up until disengaged, approximately 1/2 inch.
Repeat this process for both sides of the slide room.
Push or pull the room back into the opening, keeping both sides relatively even. The room must be travel locked to keep the room in place for road travel.
A video demonstrating this technique can be found on the internet. Follow this link: http://www.youtube.com/watch?v=ymt1Uesf0Pc
Troubleshooting Flow Chart
If the room slide doesn't work:
- Check Fuse: Is the fuse blown?
- YES: Replace Fuse.
- NO: Proceed to Obstructions.
- Check Obstructions: Are there any obstructions?
- YES: Remove Obstructions.
- NO: Proceed to Error Codes.
- Check Error Codes: Are there any error codes?
- YES: See Error Code List (Page 1).
- NO: Proceed to Battery Voltage.
- Check Battery Voltage: Is battery voltage low?
- YES: Charge Battery.
- NO: Proceed to Side Movement.
- Check Side Movement: Does only 1 side move?
- YES: Proceed to Assisted Movement.
- NO: Proceed to Manual Slide Movement.
- Assisted Movement: Will the non-moving side move with help?
- YES: Proceed to Manual Motor Check.
- NO: Check Status LEDs. If LEDs light up, replace the board. If LEDs do not light up, replace or repair switch/wiring.
- Manual Motor Check: Can the non-moving side be moved manually?
- YES: Motor Shaft is Broken. Replace Motor.
- NO: Motor Stalling. Increase Motor Amperage.
- Manual Slide Movement: Disengage motor. Can slide be moved manually?
- YES: Gear Box Failure. Replace Motor.
- NO: Proceed to Gear Rack Debris.
- Gear Rack Debris: Is there debris in the gear rack?
- YES: Remove Debris.
- NO: Drive Failure. Replace Slide Unit.
General Check: Do status LEDs light when the direction switch is pushed?
- YES: Board Failure. Replace Board.
- NO: Switch or Switch Wiring Failure. Replace or Repair.
Detailed Troubleshooting & Checks
Checking Fuses
The Schwintek Inwall Slide requires a minimum of a 30 amp fuse. Check the 12-volt fuse box for blown fuses and replace any if necessary. Consult the RV manufacturer's documentation for the location of the 12-volt fuse box and the Room Slide Controller's fuse. If the fuse blows immediately upon replacement, there is a problem with the wiring to the Inwall Slide control box. Have qualified service personnel check and repair.
Obstructions
Check outside the RV for possible obstructions: tree, post, car, etc. Check inside the RV for any obstructions: luggage, furniture, open cabinets, etc. Also, check for smaller objects that may be wedged under the floor or in the sides of the unit. Remove obstructions before proceeding.
Error Codes
Consult RV manufacturer's documentation for the location of the Inwall Slide Controller. See Page 1 for a description of the error codes and possible problems.
Low Voltage
The Schwintek Inwall Slide Controller is capable of operating the room with as little as 8 volts. However, at these lower voltages, the amperage requirement is greater. Check the voltage at the controller. If the voltage is lower than 11 volts, it is recommended that the battery be placed on a charger until it is fully charged. It may be possible to 'jump' the RV's battery temporarily to extend or retract the room. Consult the RV manufacturer's owner's manual for the procedure for 'jumping' or charging the battery.
Never 'jump' or charge the battery from the power connections on the Inwall Controller. Always do this at the battery.
Only 1 Side Moving
The Schwintek Inwall Room Slide has a separate motor to operate each side of the room. If only one side of the room moves a short distance (2 to 4 inches) and stops, this section applies.
Will Non-Moving Side Move With Help?
If only one side of the room is moving, then with someone's assistance, press the switch to extend or retract the room while pushing the non-moving side in the appropriate direction. On larger rooms, it may be necessary to have 2 or more people pushing the room.
Non-Moving Side Moved Manually
Try to push the non-moving side in and out. If a motor shaft has broken, then it will be possible to move that side of the room several inches by hand. Larger rooms may require several people to push.
Debris in the Rack
Check all 4 gear racks on the side of the room for debris.
Do Status LEDs Light?
Consult the RV manufacturer's documentation for the location of the Room Slide Controller. When the room slide direction switch is actuated, do the status LEDs light up? Check this in both the extend and retract modes.
Contact Information
IF YOU HAVE ANY PROBLEMS OR QUESTIONS, CONSULT YOUR LOCAL AUTHORIZED DEALER OR CALL LIPPERT AT: (866) 524-7821.
Schwintek Slideout Syncro Controller Location
| MODEL | LOCATION | NOTES |
|---|---|---|
| 1062 | SYNCRO CONTROLLER IS LOCATED ON THE CIRCUIT BOARD LOCATED IN THE CAB OVER STEP COMPARTMENT. | OPEN THE CAB OVER STEP COVER TO ACCESS THE CONTROLLER. THE CONTROLLER IS LOCATED ON THE UPPER RIGHT CORNER OF THE CIRCUIT BOARD. |
| 1172 | SYNCRO CONTROLLER IS LOCATED IN THE EXTERIOR ELECTRICAL ACCESS COMPARTMENT ON THE REAR WALL. | OPEN THE EXTERIOR RIGHT ACCESS DOOR ON REAR WALL TO ACCESS THE CONTROLLER. |
| 1575 | SYNCRO CONTROLLER IS LOCATED IN THE EXTERIOR FORWARD ROAD SIDE STORAGE COMPARTMENT. | OPEN THE FORWARD EXTERIOR COMPARTMENT DOOR AND CONTROLLER IS ON THE RIGHT NEXT TO THE WATER PUMP. |
| 1685 | SYNCRO CONTROLLER IS LOCATED IN THE SECOND LARGE EXTERIOR FORWARD ROAD SIDE STORAGE COMPARTMENT. | OPEN THE LARGE FORWARD EXTERIOR COMPARTMENT DOOR AND CONTROLLER IS ON THE RIGHT. |
| 1985 | SYNCRO CONTROLLER IS LOCATED AT THE BOTTOM OF THE MAGAZINE CABINET TO THE RIGHT OF THE SLIDE-OUT. | REMOVE THE GRILL AT THE BOTTOM OF THE MAGAZINE CABINET TO ACCESS THE CONTROLLER. |
| 1995 | SYNCRO CONTROLLER IS LOCATED AT THE BOTTOM OF THE MAGAZINE CABINET TO THE RIGHT OF THE SLIDE-OUT. | REMOVE THE GRILL AT THE BOTTOM OF THE MAGAZINE CABINET TO ACCESS THE CONTROLLER. |
| 2155 | CURB SIDE SYNCRO CONTROLLER IS LOCATED BEHIND THE WHEEL WELL COVER GRILL. ROAD SIDE SYNCRO CONTROLLER IS LOCATED IN THE CABINET TO THE RIGHT OF THE ROAD SIDE SLIDE-OUT. | REMOVE THE GRILLS TO ACCESS THE CONTROLLERS. |
| 2185 | SYNCRO CONTROLLER IS LOCATED AT THE BOTTOM OF THE MAGAZINE CABINET TO THE RIGHT OF THE SLIDE-OUT. | REMOVE THE GRILL AT THE BOTTOM OF THE MAGAZINE CABINET TO ACCESS THE CONTROLLER. |
| 2285 | THE SYNCRO CONTROLLER IS LOCATED IN THE LOWER PORTION OF THE ENTERTAINMENT END PANEL. | REMOVE THE ACCESS PANEL ON THE ENTERTAINMENT CABINET END PANEL TO ACCESS THE CONTROLLER. |
| 2295 | SYNCRO CONTROLLER IS LOCATED IN THE FORWARD PORTION OF THE INTERIOR RIGHT SIDE SLIDE-OUT COVER NEXT TO THE ROAD SIDE BEDROOM ENTRANCE. | OPEN THE FORWARD REMOVABLE COVER ON THE INTERIOR RIGHT SIDE SLIDE-OUT COVER TO ACCESS THE CONTROLLER. |
