Samsung HW-QS700F / HW-QS750F Soundbar User Manual

Table of Contents

1. Checking the Components
2. Product Information
3. Using the Remote Control
4. Connecting the Soundbar to Other Equipment and Accessories
5. Connecting to Your TV
6. Connecting to an External Device
7. Establishing a Connection with a Mobile Device
8. Mounting the Soundbar on the Wall
9. Mounting the Soundbar on the TV Stand
10. Software Update
11. Troubleshooting
12. Licenses and Other Information

1. Checking the Components

Ensure all components are present:

• Soundbar
• Remote control / Battery
• Subwoofer
• Surround speakers (left/right) (HW-QS750F)
• Power cord (HW-QS750F)
• Power cord (HW-QS700F)
• AC adapter for surround speakers (HW-QS750F)
• Surround speaker cable (HW-QS750F)
• HDMI Cable
• Wall-mount template
• Mounting bracket
• Mounting screws
• Wall anchors
• Mounting screws
• Mounting screws
• Wall mounting screws
• Expansion bolts

Note: Detailed energy consumption and power specifications can be found on the information label located on the bottom or back of the product. For additional components or optional cables, contact a Samsung service center or customer support. Refer to pages 19-21 for wall-mount bracket and rubber foot information. Product design, specifications, and app interface are subject to change without prior notice for product improvement. Colors and shapes of parts may differ from illustrations.

2. Product Information

Front

Source Button (⏏): Press to change the source. To switch the Bluetooth interface to pairing mode, press and hold the Source button on the soundbar for at least 3 seconds.

LED Indicator

• The LED indicator may blink, light up, or change color depending on the current mode or status. The colors and number of blinks indicate the activity of the modes.
• The LED indicator can change to white, turquoise, green, red, or blue depending on the mode or status.

Note: It may take 4 to 5 seconds for sound to be emitted after turning on the soundbar. If sound is emitted from both the TV and the soundbar, go to Settings in the TV's sound configuration and select External Speaker instead of TV Speaker.

Rear

• HDMI TO TV (eARC/ARC): Connect to the HDMI ARC (Audio Return Channel) or eARC port on your TV.
• DIGITAL AUDIO IN (OPTICAL): Connect to the digital optical output of your TV or external device. (See page 16).
• SERVICE: This port is used for firmware updates via USB.
• HDMI IN: Connect to your TV using an HDMI cable.
• HDMI OUT: Connect to an external device using an HDMI cable. This port transmits digital video and audio signals simultaneously. Connect to the HDMI output on your external device. (See page 15).
• DC IN: Connect the power cord to this power input port. (See page 9).

3. Using the Remote Control

Remote Control Operation

Power Button (⏏): Turns the soundbar on and off. The soundbar will automatically turn off in the following situations (Energy Saving Mode):

• TV ARC or eARC, HDMI, Wi-Fi, BT, or D.IN: No audio input signal for at least 18 minutes.
• BT mode: The device will not operate if connected to another device, even if there is no audio input signal.

Source Button (⏏): You can change the source. To switch the Bluetooth interface to pairing mode, press and hold the Source button on the soundbar for at least 3 seconds.

Voice Feedback: You can turn voice feedback on or off. When the soundbar is off (in standby mode), press and hold the Source button on the remote for at least 5 seconds. Each change in voice feedback settings will be reflected by the LED indicator.

PAIR Button (?): Switches the soundbar to Bluetooth pairing mode. Pressing this button will change the LED indicator as follows:

• The multi-color LED indicator will sequentially light up in red → green → blue until the devices are paired.

Ready to connect via Bluetooth.

Directional Buttons (Up/Down/Left/Right) (⬆️/⬇️/⬅️/➡️): You can make fine adjustments using the Up/Down/Left/Right buttons.

Play/Pause Button (▶️/⏸️): Starts or pauses playback.

Skip Track: Pressing the Right button skips to the next track. Pressing the Left button skips to the previous track.

ID SET: Use this option when the subwoofer or surround speakers are not connected and need to be paired. Pressing the Up button for 5 seconds will perform the ID SET operation. (See page 10).

3. Using the Remote Control (Continued)

Sound Mode Button (?): Allows you to select from Surround, Game, Standard, Adaptive Sound, and DTS Virtual:X modes.

• Surround: Activates surround sound.
• Game: This mode is optimized for gaming, providing a more immersive sound experience.
• Standard: Plays the original sound.
• Adaptive Sound: Analyzes content in real-time and optimizes the sound output to match the content.
• DTS Virtual:X: Enhances the 3D sound experience for any content.

LED Indicator	Status
Blinking white x1	Surround → Game → Standard → Adaptive Sound → DTS Virtual:X

Information Button (ℹ️): Press to display information about the current function. (See page 4 for details).

Note: When the device is connected to Dolby Atmos®, the LED indicator blinks blue 3 times.

Woofer Level Button (?): You can adjust the woofer volume by moving the button up or down.

Volume Buttons (Up/Down) (⬆️/⬇️): Adjusts the volume by pressing the up or down buttons.

Mute Button (?): Press to mute the soundbar. Press again to unmute.

Channel Level Button (?️): Allows you to adjust the volume of each speaker, including Center, Front top, Rear, and Rear top.

• To adjust the volume of each speaker, select Center or Front top in the sound settings and use the Up/Down buttons to adjust the volume from -6 to +6.
• If surround speakers are connected, select Rear or Rear top and use the Up/Down buttons to adjust the volume from -6 to +6.
• The Rear top option is available when connected to the HW-QS700F or SWA-9500S (sold separately).

LED Indicator	Status
Blinking white x1	Center Level → Front Top Level → Rear Level → Rear Top Level

Tone Control Button (?️): In sound control, you can select functions such as Voice enhancement, Night mode, Sync, Sound grouping, Private rear sound, Moderate bass, and Virtual. Press the Up/Down buttons until you reach the desired option.

• (See page 7, "Using the Buttons (Sound Control)").

LED Indicator	Status
Blinking white x1	Voice enhancement → Night mode → Sync → Sound grouping → Private rear sound → Moderate bass → Virtual

Note: Pressing the appropriate buttons allows you to adjust treble and bass levels. After selecting an option, use the Up/Down buttons to adjust the settings. This function is available in all sound modes except Standard. To adjust treble or bass, select TREBLE or BASS in the Sound Control menu and use the Up/Down buttons to adjust the level from -6 to +6. Adjusting the bass level will also affect the woofer's sound level.

LED Indicator	Status
Blinking white x1	Treble → Bass

3. Using the Buttons (Sound Control)

• Voice enhancement: Improves dialogue clarity in movies and TV shows for easier listening.
• Night Mode: Optimizes listening experience at night by reducing volume while maintaining dialogue clarity.
• Sync: If there is a delay between the TV and soundbar audio and video, go to the Sound Control menu and select Sync. Then, use the Up/Down buttons to adjust the audio delay from 0 to 300 milliseconds. Synchronization only works in certain functions.
• Sound Grouping: All audio is played from both the soundbar and the rear speakers, ideal for large spaces with many people. Connecting surround speakers for the first time activates the Sound Grouping menu. The menu will remain available even after disconnecting the surround speakers. In Sound Grouping mode, the selected sound modes do not affect audio playback. Audio will only be emitted from specific speakers, not all. Specific behavior may vary by model.
• Private Rear Sound: This function directs sound only to the surround speakers, so it does not disturb others in the room. In this mode, sound will not be emitted from the soundbar or subwoofer. Sound will only be heard from the front surround speakers. In Private Rear Sound mode, the selected sound modes do not affect audio playback. Turning off the soundbar or losing connection with the surround speakers will disable this mode. The Private Rear Sound menu is only available when surround speakers are connected. If Q-Symphony is enabled, Private Rear Sound mode will automatically turn off and cannot be re-enabled.
• Moderate Bass: Enabling this function mutes the subwoofer, and low frequencies are played from the soundbar. When the function is off, the subwoofer is activated and plays low frequencies instead of the soundbar.
• Virtual: When Surround mode is on, this function offers various enhanced sound effects for Dolby/DTS content. You can adjust the function using the Up/Down buttons. To adjust the sound in each frequency band, press and hold the Sound Control button for approximately 5 seconds. Use the Left/Right buttons to select frequencies (150 Hz, 300 Hz, 600 Hz, 1.2 kHz, 2.5 kHz, 5 kHz, or 10 kHz), and use the Up/Down buttons to adjust the level from -6 to +6. (This function only works when the sound mode is set to Standard).

Technical Specifications for Output Signal by Sound Mode

Using the Subwoofer Only [HW-QS700F]

Using the Subwoofer and Surround Speakers Together [HW-QS750F]

Note: Surround speakers will not emit sound for 2-channel output when the Standard effect mode is active. To enable sound from the surround speakers, change the effect mode to Surround. If you connect the soundbar to a Samsung TV that supports Q-Symphony, sound will be played simultaneously from the soundbar and the TV. This surround sound effect will significantly enhance your listening experience. When a connection is established between the soundbar and the TV, the "Q-Symphony" menu will appear on the TV. (Settings → All Settings → Sound → Sound Output → Q-Symphony).

Adjusting the Soundbar Volume with the TV Remote Control

This function allows you to adjust the soundbar volume using your TV remote control. This function can only be used with an infrared remote control. Bluetooth remotes (requiring pairing) are not supported. This function only works with certain input modes of the soundbar. Supported manufacturers: Samsung, VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, Hisense, RCA.

1. Turn off the soundbar.
2. Press and hold the Woofer Level button for 5 seconds.

Pressing the Woofer Level button for 5 seconds will cycle through the modes in the following order: OFF-TV REMOTE, (default) SAMSUNG-TV REMOTE, and then ALL-TV REMOTE.

4. Connecting the Soundbar to Other Equipment and Accessories

Connecting Power and Devices

Using the power cords, connect the subwoofer, surround speakers, and soundbar to the electrical outlet in the following order:

• Detailed energy consumption and power specifications can be found on the information label on the bottom or back of the product.
• To disconnect the power cord from the wall outlet, always grip the plug firmly and pull it straight out. Do not pull the power cord.
• After connecting all devices, plug the entire system into the electrical outlet.
• Surround speakers may not be included depending on the product model.

1. Connect the power cord to the subwoofer.

Rear of Subwoofer

Rear of Soundbar

Rear of Surround Speakers (for HW-QS750F model only)

2. Connect the speaker cables to the left and right surround speakers.
• When connecting speaker cables to the surround speakers, insert them into sockets of the same color. Ensure the cables are fully inserted. Be careful not to insert the wire covered by the insulation into the socket.
• The length of the surround speaker cable is 6 meters.

Connecting the cable

Surround Speaker

Surround Speaker

3. Connect the power cord to the jack on the back of the left surround speaker.

Rear of Left Surround Speaker

4. Connect the power cord to the soundbar.

Rear of Soundbar

5. Connect the soundbar, subwoofer, and surround speakers to the electrical outlet. When the soundbar turns on, the subwoofer and surround speakers will connect automatically.

LINK LED - indicator not lit

LINK LED - indicator lit blue

Note: First, connect the subwoofer and surround speakers to the power outlet, and then turn on the soundbar. When the soundbar turns on, the subwoofer and surround speakers will connect automatically. If you disconnect the power cord while the soundbar is on and then reconnect it, the soundbar will turn on automatically.

4. Connecting the Soundbar to Other Equipment and Accessories (Continued)

Manual Connection of Subwoofer and Surround Speakers

Before manually connecting the speakers:

• Ensure the soundbar, subwoofer, and surround speakers are connected to the electrical outlet.

1. Press and hold the ID SET button on the back of the subwoofer and surround speakers for at least 5 seconds.
2. The red indicator on the back of each speaker will turn off, and the blue indicator will blink rapidly.

Rear of Subwoofer

Rear of Subwoofer

Rear of Left Surround Speaker

Rear of Left Surround Speaker

2. Press and hold the Up button on the remote for 5 seconds.

LED Indicator:

Red → Green → Blinking Blue

3. Check if the LINK LED indicator is lit blue (indicating a successful connection).

LINK LED - indicator not lit

LINK LED - indicator lit blue

When the soundbar successfully connects to the subwoofer and surround speakers, the LINK LED indicator will stop blinking and turn solid blue.

Note:

• Surround speakers may not be included depending on the product model.
• How to reset the transmitter module: 1) Press and hold the Left button on the remote for 5 seconds. 2) Follow the instructions in the "Manual Connection of Subwoofer and Surround Speakers" section.

5. Connecting to Your TV

Connecting to a TV that Supports HDMI ARC (Audio Return Channel)

Note:

• If you connect both an HDMI cable and an optical cable, the HDMI cable will take priority.
• If you connect the TV to the soundbar using an HDMI cable, be sure to use the eARC or ARC port. Connecting to the wrong port will result in no sound from the TV.
• It is recommended to use HDMI cables certified by HDMI.org.

Note:

• When a TV and soundbar that support HDMI ARC (Audio Return Channel) are connected via HDMI cable, digital video and audio data can be transmitted without the need for a separate optical cable.
• It is recommended to use an HDMI cable without a core if possible. If using an HDMI cable with a core, ensure its diameter does not exceed 14 mm.
• This function will not work if the HDMI cable does not support ARC.
• If the transmitted audio is encoded in Dolby format, and the TV's "Digital Audio Output Format" setting is set to PCM, it is recommended to change it to Dolby Digital, Dolby Digital+, or Auto for optimal sound. Changing the setting will provide better sound quality. (In the TV menu, Dolby Digital and PCM standards may be referred to differently depending on the manufacturer).
• ARC/eARC protocols support Dolby Atmos®. Check if the content you want to play supports Dolby Atmos®.

TV

HDMI IN (eARC/ARC)

HDMI Cable (included)

Rear of Soundbar

Front of Soundbar

HDMI TO TV (eARC/ARC)

LED Indicator:

White ON/OFF

TV ARC or eARC

1. When the soundbar and TV are off, connect the HDMI cable as shown in the diagram above.
2. Turn on the soundbar and the TV.
3. Audio from the TV will be played through the soundbar.

• If the TV speaker does not emit any sound, press the Source button on the soundbar or remote and switch to the appropriate connection mode.
• To connect using the eARC function, it must be enabled in the TV menu. For detailed information on configuring settings, refer to your TV's user manual. (e.g., Samsung TV: Home Menu → Menu → Settings → All Settings → Sound → Expert Settings → HDMI-eARC Mode (Auto)).
• The volume of the sound emitted from the soundbar can be adjusted using the volume buttons on the TV remote control.

5. Connecting to Your TV (Continued)

Connecting via Optical Cable

Pre-connection Checklist:

• If you connect both an HDMI cable and an optical cable, the HDMI cable will take priority.
• If you intend to use an optical cable, remove the protective cap before use.

TV

Optical Cable (sold separately)

Rear of Soundbar

OPTICAL OUT

DIGITAL AUDIO IN (OPTICAL)

Front of Soundbar

1. Using an optical cable (sold separately), connect the DIGITAL AUDIO IN (OPTICAL) port on the soundbar to the OPTICAL OUT port on the external device as shown in the diagram above.
2. Turn on the soundbar and the external device.
3. Press the Source button on the soundbar or remote and switch to D.IN mode.
4. The soundbar will play audio from the external device.

6. Connecting to an External Device

Connecting via HDMI Cable

Pre-connection Checklist:

• If you have set any secondary audio output settings, turn them off in the audio output settings.
• Check if the content you want to play supports Dolby Atmos®.
• Select an HDMI cable that meets the required HDMI input/output specifications.
• To receive UHD signals, use an HDMI cable certified by HDMI.org.
• Check the playback specifications of the video material on your TV and external device, and the settings of the device used, to ensure they support UHD signal reception.
• Refer to the user manuals of your TV and external device for detailed information.

TV

TV

Wi-Fi

LED Indicator:

White ON/OFF

Wi-Fi

TV

Front Panel of Soundbar

HDMI Cable

HDMI IN (eARC/ARC)

HDMI OUT

HDMI Cable

HDMI TO TV (eARC/ARC)

Rear Panel of Soundbar

External Device

1. Using an HDMI cable, connect the HDMI OUT port of the external device to the HDMI port on the rear of the soundbar.
2. Using the included HDMI cable, connect the TV's HDMI IN port to the HDMI TO TV (eARC/ARC) port on the rear of the soundbar.
3. Turn on the soundbar, TV, and external device.
4. Press the Source button on the soundbar or remote and switch to HDMI mode.

LED Indicator:

White ON/OFF

HDMI

Note:

• The device will use the codec supported by the TV.
• This function only works when connected via HDMI cable, optical cable (sold separately), or Wi-Fi.
• Messages displayed on the TV may vary depending on the model.
• Ensure the soundbar and TV are connected to the same Wi-Fi network/same frequency network.
• This function is only available on certain Samsung TVs and soundbars.

6. Connecting to an External Device (Continued)

Using Q-Symphony

• If you connect the soundbar to a Samsung TV that supports Q-Symphony, sound will be played simultaneously from the soundbar and the TV. This surround sound effect will significantly enhance your listening experience. When a connection is established between the soundbar and the TV, the "Q-Symphony" menu will appear on the TV. (Settings → All Settings → Sound → Sound Output → Q-Symphony).

TV

TV

Wi-Fi

LED Indicator:

White ON/OFF

Digital Audio In

TV

LED Indicator:

White ON/OFF

Wi-Fi

7. Establishing a Connection with a Mobile Device

Connecting via Bluetooth

Establishing a connection between your mobile device and the soundbar via Bluetooth allows you to enjoy stereo sound without using cables.

• If you try to connect to a previously paired mobile device while the soundbar is off, the soundbar will turn on.
• You can connect to only one Samsung TV via Bluetooth at a time.
• You can only establish a connection with a Samsung TV equipped with Bluetooth. Check your TV's specifications.

First-time Bluetooth Connection

1. Place the device you want to connect to the soundbar via Bluetooth within 1 meter of the soundbar.

Bluetooth Pairing Button (?)

LED Indicator

[Pairing]

Red → Green → Blinking Blue

(Or)

3 seconds or longer

LED Indicator

[Successful connection]

Blinking blue x3

Ready to connect via Bluetooth.

2. On the Samsung TV you want to connect to, open the Bluetooth menu. (Examples: Home Menu → Menu → Settings → All Settings → Sound → Sound Output → Bluetooth Speaker List → Soundbar Q-series (Bluetooth)).
3. From the list on the TV screen, select the "Soundbar Q-series" device. The Bluetooth device list on your Samsung TV will show "Pairing required" or "Paired" next to it. To connect your Samsung TV to the soundbar, click the message to initiate the appropriate procedure.
4. Audio from the TV will now be played through the soundbar.

Note: If the mobile device and soundbar are successfully connected via Bluetooth, the "[Mobile device name] → BT" message will appear on the soundbar's front panel display. Listen to music from your mobile device on the soundbar connected via Bluetooth. Once a Bluetooth connection between the soundbar and your mobile device is successfully established, you can use the BT READY mode to reconnect.

Device Connection Error:

• If the previously connected soundbar (e.g., "Soundbar Q-series") appears in the mobile device's speaker list, remove it. Repeat steps 1-2.

7. Establishing a Connection with a Mobile Device (Continued)

What is the difference between BT READY and BT PAIRING?

• BT READY: In this mode, you can connect to a previously paired TV or mobile device with the soundbar.
• BT PAIRING: In this mode, you can connect a new device to the soundbar. Press the PAIR button on the remote or the Source button (⏏) and hold for at least 3 seconds.

Precautions During Bluetooth Connection

• Place the device you want to connect to the soundbar via Bluetooth within 1 meter of the soundbar.
• If prompted for a PIN code during Bluetooth device connection, enter <0000>.
• The soundbar will automatically turn off after 18 minutes of inactivity in standby mode.
• The soundbar may have difficulty searching for available Bluetooth devices or establishing a connection correctly under the following circumstances:
• If there are devices or electronic equipment nearby that cause radio signal interference.
• If multiple Bluetooth devices are paired with the soundbar simultaneously.
• If the Bluetooth device is turned off, out of range, or malfunctioning.
• Electronic devices can cause radio signal interference. Keep the soundbar away from any devices that generate electromagnetic waves (e.g., microwave ovens, wireless LAN equipment).
• Press and hold the Tone Control button on the soundbar remote for 30 seconds or longer. The Bluetooth function will turn on or off depending on the current setting. Turning the Bluetooth interface on or off will automatically restart the soundbar.
• The soundbar supports SBC (44.1 kHz, 48 kHz). Connections should only be made with Bluetooth devices that support the A2DP (AV) profile.
• When connecting the soundbar to a Bluetooth device, place both devices as close to each other as possible.
• The greater the distance between the soundbar and the Bluetooth device, the lower the sound quality.
• If the devices are out of range, the Bluetooth connection may be lost.
• Bluetooth connections may not work properly in areas with poor signal reception.
• The Bluetooth device may malfunction or experience interference under the following conditions:
• When the user's body touches the signal transmitter in the Bluetooth device or soundbar.
• In room corners or when there is an obstacle such as a wall or partition that can cause changes in the electric field.
• When exposed to radio interference from other products operating on the same frequency, such as medical equipment, microwave ovens, and wireless LAN devices.
• Obstacles such as doors and walls can degrade sound quality, even if the devices are within range.
• Please note that when playing audio via Bluetooth, you cannot pair the soundbar with other Bluetooth devices.
• This wireless device may cause electrical interference during operation.

Disconnecting a Connected Bluetooth Device

Refer to your Bluetooth device's user manual for detailed information.

• The connection with the soundbar has been disconnected.
• If the soundbar is not connected to a Bluetooth device, the multi-color LED indicator on the soundbar will blink red three times.

Disconnecting the Soundbar from a Bluetooth Device

Press the Source button (⏏) on the soundbar or remote and change the mode to anything other than BT. The disconnection may take a few seconds as the device waits for a response from the soundbar. (The disconnection time may vary depending on the Bluetooth device model).

Connecting via Wi-Fi (Wireless Network)

For the SmartThings app to function correctly, a minimum operating system version is required. For more information on operating system versions, refer to the SmartThings app description in the app store for your operating system.

1 - Installing the App

You can control the soundbar and change settings using the SmartThings app.

• Download the SmartThings app from your mobile device's app store (App Store, Play Store, Galaxy Store) or scan the QR code shown.

2 - Registering the Device

1. Launch the SmartThings app on your mobile device.
2. Follow the on-screen instructions to register the product on your mobile device. If a pop-up window does not appear, go to the main screen of the app, tap the (+) button, and register the product.

Note: Another way to register the soundbar in the SmartThings app is to scan the QR code located on the soundbar.

If the device is not found

1. Connect your mobile device to the soundbar via Bluetooth.
2. In the SmartThings app, tap "Connected Devices."
3. On the screen, swipe left and select the soundbar's card. Then, tap "Register device on Samsung account" and register the device.

3 - Controlling the Soundbar via the SmartThings App

1. Open the SmartThings app on your mobile device and select the registered soundbar.
2. The soundbar settings menu will be displayed. You can adjust settings such as Volume, Sound Mode, and Advanced Sound Settings there.

• If another user wants to control the soundbar, they can go to the SmartThings app on their mobile device, tap Menu (≡), then tap "Device Control" → "Share and Control Devices."

Changing the Wi-Fi Network (Wireless Network)

1. Launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
2. Tap the soundbar's card, then tap the icon (:).
3. Tap "Device Settings" → "Network Status" → Change Wi-Fi settings and follow the on-screen instructions.

Using Group Play

• To use this function, register the soundbar in the SmartThings app.
• This function is available on Samsung TV models released in 2024 and later.
• To enable this function, connect at least two devices to the same 5 GHz Wi-Fi network.

Configuring Group Play

1. Launch the SmartThings app on your mobile device.
2. To register the soundbar in the SmartThings app, refer to the "Connecting via Wi-Fi (Wireless Network)" section.
3. Tap the soundbar's card.
4. On your mobile device, under the audio device icon, tap "Create Group."
• On the soundbar, press the Source button (⏏) and set Wi-Fi as the source.
• If the soundbar is connected to the TV via Wi-Fi, you must first disconnect it from the TV.
5. Enable the Group Play function.
6. Select the desired items from the list and tap "Apply."
• It is recommended to connect a maximum of 4 devices.
• In Group Play mode, audio will only be played from the host device.
• If a device connected to the host device switches to another source, it will be removed from the group.
• Connecting the host device to the TV will remove the created group.

Disabling Group Play

1. Tap the audio device's card.
2. On your mobile device, under the audio device icon, tap "Edit Group."
3. Disable the Group Play function.
• To remove multiple devices, deselect them from the list and tap "Apply."

Connecting to the Apple AirPlay System

• This function is not available in some countries.
• Samsung Soundbars support AirPlay.
• It is recommended that users have the latest version of iOS, iPadOS, or macOS on their device.
• To enable AirPlay on the soundbar, you must first accept the terms of use for the Samsung SmartThings app and register the device.
• When the soundbar is on, ensure the speaker and Apple device are connected to the same Wi-Fi network.
• AirPlay allows you to play music, podcasts, and other audio files from your Apple device on the Samsung Soundbar.
• Select it in an AirPlay-compatible app or in the Control Center on your iPhone, iPad, or Mac.
• From the list of devices that can currently play audio, select your Samsung Soundbar.

Using Tap Sound

Tapping the soundbar with your mobile device will play audio from that mobile device through the soundbar.

• This function may not be supported depending on your device model.
• This function is compatible only with Samsung mobile devices running Android 8.1 or later.

SmartThings App

Mobile Device

Front Panel of Soundbar

1. Enable the Tap Sound function on your mobile device. Instructions for configuration are in the "Configuring Tap Sound" section below.
2. Tap the soundbar with your mobile device. When "Start" appears on the screen, select it. A Bluetooth connection will be established between the mobile device and the soundbar.
3. Play audio from your mobile device using the soundbar.

• This function allows a Bluetooth connection between the mobile device and the soundbar to be established by detecting vibrations that occur when the device touches the soundbar.
• Try not to touch the sharp corners of the soundbar with your mobile device. This could scratch or damage the soundbar or mobile device.
• It is recommended to use a case for your mobile device. Gently tap the wide area at the top of the soundbar.
• To use this function, update the SmartThings app to the latest version.
• Depending on the app version, this function may not be supported.

Configuring Tap Sound

Tap View and Tap Sound functions can be enabled in the SmartThings app.

1. Open the SmartThings app on your mobile device.
2. On your mobile device, in the SmartThings app, select the Settings menu (→).
3. Select "On" for the "Tap View, Tap Sound" function to enable it when your mobile device is near the soundbar. The function is now enabled.

Note:

• If your mobile device is in sleep mode, Tap Sound will not work.
• Tap Sound may also not work if the soundbar is placed near devices or electronic equipment that cause radio signal interference. Place the soundbar away from any devices that cause radio interference.

8. Mounting the Soundbar on the Wall

Precautions for Installation

• Mount the soundbar only on a vertical wall.
• Do not install the soundbar system in areas with high temperature or humidity.
• Install the system on a solid wall that can support the weight of the soundbar. If the wall cannot support the weight of the soundbar, reinforce it before mounting. If reinforcement is not possible, choose another wall that can support the soundbar.
• Use screws or anchors appropriate for the wall on which you intend to mount the soundbar (e.g., drywall/steel/wood).
• Whenever possible, screw directly into the wall.
• Turn off the power and unplug the soundbar before mounting it on the wall. Otherwise, you risk electric shock.
• Before mounting the soundbar on the wall, connect all cables from external devices.

Wall-Mounting Components

• Wall-mount template x1
• Wall-mount bracket x1
• Mounting screws x2 (M5 x L55)
• Wall mounting screws x2
• Expansion bolts x2
• Mounting screws x1 (M4 x L10)
• Mounting screws x1

1. Attach the wall-mount template to the wall.
• Align the wall-mount template parallel to the wall.
• If the TV is wall-mounted, place the soundbar at least 1 cm below the TV.

1 cm or longer

A

Aligning the center

2. Align the center line of the wall-mount template with the center line of the TV on the wall (if the soundbar is mounted below the TV), and then use tape to attach the template to the wall.
3. If the speaker is not mounted below the TV, align the center line with the center of the installation area.

A

3. Using a pen or pencil, mark the center of the A-TYPE hole, then remove the wall-mount template.

A

4. Using a drill bit of the appropriate size, drill a hole in the wall at the marked location.

5. Insert the wall mounting screw into this location.

6. Screw the mounting screw into the back of the soundbar.

During installation, ensure that the parts for hanging the wall-mount brackets are behind the rear part of the soundbar.

Top Panel of Soundbar

Right Side of Soundbar

B

7. Attach the soundbar to the wall-mount bracket.
• To ensure the soundbar is securely attached to the wall-mount bracket, insert the mounting screw into the center of the wall-mount bracket and push the soundbar down.

B

E

B

O

9. Mounting the Soundbar on the TV Stand

Components

• Rubber feet x4

Mounting Surround Speakers on the Wall

To mount the surround speakers on the wall, appropriate bracket sets must be purchased separately. Samsung Electronics does not sell wall brackets.

Mounting Surround Speakers on the Wall - Information

4.0 mm

4.2 mm

7.9 mm

4.6 mm

8.2 mm

Before mounting the wall bracket, check if the wall is sufficiently strong. If the wall cannot support the weight of the soundbar, reinforce it before mounting the wall bracket and soundbar. Samsung Electronics is not responsible for any damage to the device resulting from improper installation. Be careful not to mount the speakers sideways or upside down.

1. First, attach the rubber feet to the back of the soundbar, then place the entire unit on the TV stand. The rubber feet should be positioned so they do not extend beyond the width of the TV stand. See the diagram below.

2. Place the soundbar on the TV. Align the center of the TV with the center of the soundbar, and then carefully place the soundbar on the TV stand.

Note:

• Ensure the soundbar is placed on a flat and stable surface.
• The product may look different from the graphic above depending on the model.

10. Software Update

Automatic Update

If the soundbar is connected to the Internet, the software will update automatically even after the soundbar is turned off.

• To use the automatic update function, the soundbar must be connected to the Internet.
• Disconnecting or unplugging the soundbar's power will break the Wi-Fi connection. If there is a power outage, turn the soundbar back on, or unplug and replug the power cord. Then, turn on the soundbar and reconnect it to the Internet.

Update via USB Port

Rear Panel of Soundbar

SERVICE

USB Port

Samsung may provide firmware updates in the future to improve the soundbar system's performance. When a new update is available, update the soundbar by connecting a USB mass storage device containing the firmware update to the SERVICE port on the soundbar.

1. Go to the Samsung website (www.samsung.com) → Go to the customer support section and search for your soundbar model name.
2. Download the update file (USB type).
3. Unzip the downloaded compressed file into a folder with the same name as the compressed file.
4. Save the created folder to a USB memory stick, then connect the stick to the soundbar.
5. Turn on the soundbar. The device will update within 3 minutes.

Note: More information about firmware updates can be found in the update guide.

LED Indicator:

White indicator moves from left to right, then from right to left.

Do not turn off the power or remove the USB memory stick during the update.

If the latest firmware version is already installed on the soundbar, the update will not work. The update may also fail due to the type of USB memory stick.

If no update files are available, the indicator will blink red three times.

LED Indicator:

Blinking red x3

If the version of the update file is the same as or older than the current version, the indicator will blink blue three times.

LED Indicator:

Blinking blue x3

Reset

Front Panel of Soundbar

Volume Up Button (⬆️)

Volume Down Button (⬇️)

When the soundbar is on, press and hold both the Volume Up (⬆️) and Volume Down (⬇️) buttons on the soundbar for at least 5 seconds.

LED Indicator:

White indicator moves from left to right, then from right to left.

Blinking blue x3

Blinking red x3 → OFF

Note: This will reset all settings on the soundbar. Reset the soundbar only when necessary.

Information on Security Updates

To ensure the best protection of your privacy and security, we provide security updates. For more information on security updates, visit https://security.samsungtv.com. The website only supports some languages.

11. Troubleshooting

Before sending your device for service, please review the following information.

When the power does not turn on

• Check if the power cord is properly connected to the soundbar.

When some functions do not work correctly

• Disconnect the power cord, then reconnect it.
• Turn off the connected external device, then turn it back on.
• If there is no input signal, the soundbar will automatically turn off after a certain period. Turn on the power.

If the remote control does not work correctly

• Point the remote control directly at the soundbar and aim it at the signal receivers on the soundbar.
• Replace the batteries with new ones.

If the soundbar does not emit any sound

• The volume on the soundbar may be set too low, or it may be muted. Adjust the volume level.
• If an external device (STB, Bluetooth device, mobile device, etc.) is connected to the soundbar, adjust the volume on each device.
• The sound may be set to output to the TV. Change the setting to play audio from the TV through the soundbar. (Samsung TV: Home Menu → Menu → Settings → All Settings → Sound → Sound Output → Select Soundbar).
• The cable connected to the soundbar may be loose. Disconnect the cable from the soundbar and reconnect it.
• Disconnect the power cord, reconnect it, and turn on the soundbar.
• Reset the soundbar and try again. (See page 22).

If there is no sound from the subwoofer or surround speakers

• Check if the LED indicator on the back of the subwoofer and surround speakers is lit blue. If the indicator is red or blinking blue, you need to re-establish the connection. (See page 10).
• Obstacles between the soundbar and the subwoofer may cause issues. Move the subwoofer to a location without obstructions.
• If there is a device emitting radio signals nearby, it may interfere with the connection. Keep the soundbar and other speakers away from such devices.
• Disconnect the power cord plug, then reconnect it.

If the subwoofer or surround speakers emit noise or skip

• Obstacles between the soundbar and the subwoofer may cause issues. Move the subwoofer to a location without obstructions.
• If the subwoofer and surround speakers are placed too far from the soundbar, it may cause playback interference. Place these speakers closer to the soundbar.
• Placing the soundbar close to devices or electronic equipment that cause radio signal interference may result in playback skipping. Place the soundbar away from any devices that cause radio interference (e.g., wireless routers).
• Switch the TV from wireless to wired connection.

When the subwoofer sound is quiet

• The currently playing audio may have inherently low volume. Adjust the subwoofer volume using the Woofer Level button on the remote control.
• Place the subwoofer closer to you.

When the TV cannot connect via HDMI TO TV (eARC/ARC)

• Check if the HDMI cable is properly connected to the ARC or eARC port. (See page 12).
• Connection with the soundbar may not work due to other devices connected to the TV (e.g., cable TV set-top boxes, game consoles, etc.). Connect only the soundbar to the TV, without any other devices.
• The TV's HDMI-CEC function may not be enabled. In the TV menu, enable the CEC function. (Samsung TV: Home Menu → Menu → Settings → All Settings → Connection → External Device Manager → Anynet+ (HDMI-CEC) On).
• To connect using the eARC function, it must be enabled in the TV menu. (Samsung TV: Home Menu → Menu → Settings → All Settings → Sound → Expert Settings → HDMI-eARC Mode (Auto)).

No Sound After Connecting the TV in HDMI TO TV (eARC/ARC) Mode

• The soundbar is unable to play the received signal. Change the TV's audio output to PCM or Dolby Digital. (Samsung TV: Home Menu → Menu → Settings → All Settings → Sound → Advanced Settings → Digital Audio Signal Output Format).

When You Cannot Establish a Bluetooth Connection

• To connect a new device to the soundbar, switch to BT PAIRING mode. Press the PAIR button on the remote or the Source button (⏏) and hold for at least 3 seconds.
• If the soundbar is connected to another device, you must first disconnect that device to switch to another device.
• Remove the speaker from the Bluetooth speaker list on the device, and then establish the connection again. (Samsung TV: Home Menu → Menu → Settings → All Settings → Sound → Sound Output → Bluetooth Speaker List).
• The TV CONNECT function may be turned off. When the soundbar is operating in BT READY mode, press the Left button on the soundbar remote and hold for 5 seconds to select ON-TV CONNECT mode. If OFF-TV CONNECT is visible, press and hold the Left button for 5 seconds to change the selection.

• Disconnect the power cord plug, reconnect it, and try again.
• Reset the soundbar and try again. (See page 22).

When Sound Skips Due to Weak Bluetooth Connection

• Placing the soundbar close to devices or electronic equipment that cause radio signal interference may result in playback skipping. (e.g., microwave ovens, wireless routers, etc.).
• Audio playback may be interrupted if the connected device is too far from the soundbar. Place the device closer to the soundbar.
• If the user's body touches the Bluetooth transmitter or the soundbar is placed on metal furniture, the sound may skip. Check the installation location and environmental conditions.

When You Cannot Connect via Wi-Fi

• Check if your wireless router is turned on. Turn off the router, turn it back on, and try again.
• If the signal from the wireless router is too weak, a Wi-Fi connection may not be possible. Move the wireless router closer to the soundbar or place it in a location where it is not obstructed.
• If you have installed a new wireless router, you need to reconfigure the soundbar's network settings. (See page 18, "Changing the Wi-Fi Network (Wireless Network)").
• The soundbar does not support Wi-Fi 6 standard.

If the Soundbar Does Not Turn On When the TV Turns On

• If you turn off the soundbar while watching TV, the Auto Power Link function on the soundbar will also be turned off. Turn off the TV first.

My TV and Soundbar are Connected, but When I Switch to Soundbar Mode, No Sound is Heard from the TV Speakers

• If you connect a mobile device to the soundbar while it is connected to the TV and playing audio, the audio output will switch to the mobile device, but the soundbar will remain connected to the TV. Audio from the TV will not be directed to any speakers. Once you disconnect from the mobile device, TV audio will be directed to the soundbar again.

When the Soundbar is Not Visible in the AirPlay App

• To enable AirPlay on the soundbar, you must first accept the terms of use for the Samsung SmartThings app and register the device. (See page 18).
• AirPlay will not work if the soundbar is removed from the Samsung SmartThings app.
• Ensure the soundbar and Apple device are connected to the same Wi-Fi network.
• The soundbar is compatible with AirPlay installed on devices with iOS 13.4 or later.

If the Group Play function does not turn on.

• Check if your audio device is a new model, manufactured in 2024 or later.
• Check if the host device, the source, is connected to the Wi-Fi network.
• Audio devices must be connected to the same Wi-Fi network (5 GHz).

12. Licenses and Other Information

Dolby

Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation. Manufactured under license from Dolby Laboratories. Confidential Unpublished Works. Copyright © 2012-2024 Dolby Laboratories. All rights reserved.

dts x

DTS PATENTS INFORMATION IS AVAILABLE AT HTTP://XPERI.COM/DTS-PATENTS/. MANUFACTURED UNDER LICENSE FROM DTS, INC. AND/OR ITS AFFILIATES. DTS, THE DTS LOGO, DIGITAL SURROUND, VIRTUAL:X, AND THE DTS VIRTUAL:X LOGO ARE REGISTERED TRADEMARKS OR TRADEMARKS OF DTS, INC. AND/OR ITS AFFILIATES IN THE UNITED STATES AND/OR OTHER COUNTRIES. © DTS, INC. AND ITS AFFILIATES. ALL RIGHTS RESERVED.

HDMI™

HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Works with Apple AirPlay

Apple, AirPlay, iPad, iPhone, and Mac are trademarks of Apple Inc., registered in the United States and other countries and regions.

Spotify

• Use your phone, tablet, or computer as a Spotify remote. Go to spotify.com/connect to learn how.
• The Spotify software is subject to third-party licenses, a list of which can be found here: https://www.spotify.com/connect/third-party-licenses

Roon Ready

The "Roon Ready" status indicates that Samsung solutions can be used in conjunction with Roon streaming technology, providing excellent user interface performance, simple setup, the highest reliability in daily use, and the best audio playback quality without any compromises.

Open Source Software License Information

More information about the open source code used in this product can be obtained from the website: http://opensource.samsung.com. (Europe / Israel / Turkey only) On the website www.samsung.com/global/ecodesign_energy, you can find more information about standby, sleep, and network standby modes, which are required by EU ecodesign regulations (ecodesign).