Motorola Q14 AXE5400 Tri-band Mesh WiFi System
Quick Start Guide
Front Light Status
During power up, the light will blink for about a minute.
| Light Color + Behavior | Description |
|---|---|
| Solid white | Router: device is connected to the internet Extender: device is connected to the router |
| Solid amber | Extender has a poor connection to the router |
| Blinking white | Device is powering up |
| Blinking cyan | Router: device is attempting to connect to the internet Extender: device is attempting to connect to the router or the router has no internet access |
| Rapidly blinking cyan | Updating firmware OR factory reset |
| Blinking blue | WPS is in discovery mode |
Limited Warranty
MTRLC LLC warrants this product against defects in material and workmanship for a warranty period of 2 years. To read the full warranty, please visit: motorolanetwork.com/warranty.
Safety Notices
- Device is intended to be placed indoors in an environment that's between 32° and 104° F (0-40° C).
- Avoid water and spills.
- Leave room for airflow around the device; do not block the vents on the top or bottom.
- Marking information is located on the bottom of the product.
- The power adapter plug is used as the disconnect device. The connected DC power outlet must be located near the equipment and be easily accessible.
Label Symbols
| Symbol | Indicates |
|---|---|
| [DC voltage symbol] | DC voltage |
| [AC voltage symbol] | AC voltage |
| [Indoor use only symbol] | For indoor use only |
| [Class II equipment symbol] | Class II equipment |
| [Energy efficient marking symbol] | Energy efficient marking |
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.
FCC regulations restrict the operation of this device to indoor use only. The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet.
Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems.
IMPORTANT NOTE:
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 41cm between the radiator & your body.
Additional FCC and Regulatory Compliance information can be found at motorolanetwork.com/Q14.
Hello There: Set Up Your Device
Set up your device with the motosync app:
Step 1: Download the free motosync app for iOS or Android
On your mobile phone, download the motosync app, available on the Apple App Store and Google Play.
Step 2: Set up your Motorola device
Create or sign into your motosync account and follow the guided instructions to set up your router and extenders, if applicable.
Step 3: Manage, personalize, and secure your home WiFi
With motosync, you can easily run a speed test, protect all connected devices, set parental controls, share WiFi with guests, and much more!
motosync - Powered by Minim
In This Package
- Q14 router / extender (1st device set up will be the router)
- Power adapter (1 per device)
- Ethernet cable (1 per package)
Q14 Buttons and Ports
[WPS button]: Press to automatically connect wireless devices, without needing to enter the network password.
[WAN/LAN port]:
- Router: connect the Ethernet cable from this port to your internet device (e.g., modem).
- Extender: second LAN port to connect wired devices.
[LAN port]: Connect wired devices.
[Power port]: Connect to the supplied power adapter.
[Reset button]: Using a paperclip or similar object, press for 10 seconds to reset the Q14 device to factory defaults.
Placement Tips
We recommend placing your extender midway between the router and the desired WiFi coverage area. If you have multiple extenders, evenly space them throughout your home. See the example below.
Diagram Description: The diagram illustrates optimal placement. On the left is the 'Router'. In the middle, an area is marked 'Add extender here'. On the right is a 'Low signal device'. This visual suggests a linear placement of router, extender, and the device needing coverage.
Tips:
- Avoid placement near large electronics like TVs and microwaves.
- Choose an elevated, uncovered location.
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