Motorola Q11 WiFi 6 Mesh System

Front Panel Lights

The light on the front of the unit displays status information.

Limited Warranty

MTRLC LLC warrants this product against defects in material and workmanship for a warranty period of 2 years. To read the full warranty, please visit: www.motorolanetwork.com/warranty.

Safety Notices

• Devices are intended for indoor use only, in an environment between 32º and 104° F (0-40°C).
• Avoid water and spills.
• Leave room for airflow around the device; do not block the vents on the rear or bottom.
• Marking information is located on the bottom of the product.
• The power adapter plug is used as the disconnect device. The connected AC power outlet must be located near the equipment and be easily accessible.

Label Symbols

• [DC voltage] ⚡️
• For indoor use only ?
• Class II equipment ?
• Energy efficient marking ?
• [AC voltage] ⚡️

Getting Started with moto sync

Set up your device with the moto sync app. Download from App Store ? or Google Play ▶️. Visit motorolanetwork.com/sync for more information.

Setup Steps:

1. Download the moto sync app for iOS or Android.
2. Create a moto sync account.
3. Set up your Motorola device.

Q11 Buttons and Ports

WAN/LAN Port

For the router, connect the Ethernet cable from this port to your internet device (e.g., modem). For an extender, this port can be used as a second LAN port to connect wired devices.

USB-C Power

Connect the supplied USB-C 5V 15W AC adapter.

LAN Port

LAN port to connect wired devices.

In This Package

• Q11 router/extender (The first device set up will be the router)
• Power adapter (1 per device)
• Ethernet cable (1 per package)

Placement Tips

We recommend placing your extender midway between the router and the desired WiFi coverage area. If you have multiple extenders, space them evenly throughout your home. See the example below.

• Choose an elevated, uncovered location.
• Avoid placement near large electronics like TVs and microwaves.
• [Add Extender]

Regulatory Compliance Information

WEEE (Waste Electrical and Electronic Equipment)

This product bears the selective sorting symbol for WEEE. It must be handled pursuant to European directive 2012/19/EU for recycling or dismantling to minimize environmental impact. Users can give their product to a competent recycling organization or to the retailer when buying new electrical or electronic equipment.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause harmful interference to radio communications. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: reorient or relocate the receiving antenna; increase the separation between the equipment and receiver; connect the equipment into an outlet on a circuit different from that to which the receiver is connected; or consult the dealer or an experienced radio/TV technician for help.

FCC Note: Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. WLAN operation in the 5.9GHz band is restricted to Indoor Use Only.

RF Exposure Information

This device meets the government's requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 24 cm during normal operation.

ISED Notice (Canada)

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

(French: Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en affecter le fonctionnement.)

CAN ICES-003 (B)/NMB-003(B)

This Class B digital apparatus complies with Canadian ICES-003.

(French: Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.)

ISED RF Exposure Statement

This device complies with ISED RSS-102 RF exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the IC RSS-102 RF exposure limits, human proximity to the antenna shall not be less than 24 cm during normal operation.

(French: Cet appareil est conforme aux limites d'exposition aux rayonnements de la CNR-102 définies pour un environnement non contrôlé. Afin d'éviter la possibilité de dépasser les limites d'exposition aux fréquences radio de la CNR-102, la proximité humaine à l'antenne ne doit pas être inférieure à 24 cm pendant le fonctionnement normal.)

The device is restricted to indoor use only when operating in the 5150 to 5250 MHz frequency range.

Need Help?

Visit motorolanetwork.com/support or email support@motorolanetwork.com.