LG WM2650H*A Washing Machine Owner's Manual

Product Features

The LG WM2650H*A washing machine offers several advanced features designed for efficient and effective laundry care:

• Inverter Direct-Drive Motor: Minimizes energy loss, noise, and vibration by directly connecting the motor to the tub.
• SmartDiagnosis™: Allows the Customer Information Center to diagnose technical issues remotely by transmitting data from the machine.
• Tub Clean: A monthly cycle to keep the tub clean and fresh.
• Magnetic Door Plunger: Secures the door slightly ajar after use to promote air circulation and drying of the interior.
• Large Capacity Stainless Steel Drum: Offers durability and is tilted for improved efficiency and easier access for large items.
• Child Lock: Disables controls during a wash cycle to prevent accidental changes.
• Detergent Dispenser Drawer: Features four compartments for separating pre-wash detergent, main laundry detergent, liquid bleach, and fabric softener.
• High-Efficiency Steam Cycles: Utilizes hot steam to gently remove tough stains.

Important Safety Instructions

WARNING: For your safety, follow all instructions in this manual to minimize the risk of fire, explosion, electric shock, or injury to persons or property.

Safety Alert Symbol: This symbol (⚠️) alerts you to potential hazards that can kill or hurt you and others. Safety messages will be preceded by the word DANGER, WARNING, or CAUTION.

• DANGER: Indicates immediate hazards that will result in death or serious injury if not followed.
• WARNING: Indicates hazards that could result in death or serious injury if not followed.
• CAUTION: Indicates hazards that may result in minor or moderate injury or product damage if not followed.

Basic Safety Precautions:

• Ensure the washer is properly installed as per the manual.
• Do not wash articles cleaned with gasoline, dry cleaning solvents, or other flammable/explosive substances.
• Do not add flammable substances to wash water.
• Be aware of potential hydrogen gas production in unused hot water systems; turn on faucets to release gas before use.
• Do not allow children to play on or in the washer; supervise children closely.
• Remove the door before discarding the washer to prevent entrapment.
• Do not install or store the washer in freezing temperatures or exposed to weather.
• Do not tamper with controls.
• Do not attempt to repair or service the appliance yourself; contact a qualified technician.
• Always follow garment care instructions.
• Do not place items exposed to cooking oil in the washer.
• Use fabric softeners as recommended by the manufacturer.
• This washer is not designed for maritime or mobile installations (e.g., RVs, aircraft).
• Turn off faucets and unplug the washer if leaving for an extended period.
• Do not use to dry articles containing foam rubber.
• Keep packaging materials away from children due to suffocation risk.
• Check the inside of the washer for foreign objects before loading. Keep the door closed when not in use.
• Do not reach into the appliance if the tub or agitator is moving.

Grounding Instructions:

This appliance must be grounded. It is equipped with a grounding conductor and plug. Plug into an appropriate, properly installed, and grounded outlet in accordance with all local codes and ordinances.

WARNING: Improper grounding can result in electric shock. Consult a qualified electrician if unsure. Do not modify the plug. Failure to follow these warnings can cause serious injury, fire, electric shock, or death.

Installation Instructions

WARNING: Improper installation can lead to serious injury, fire, electric shock, or death. Follow all instructions carefully.

Preview Installation Order: The installation process involves several steps:

1. Checking and choosing the proper location.
2. Unpacking and removing shipping bolts.
3. Connecting the water line.
4. Connecting the drain line.
5. Leveling the washing machine.
6. Plugging in the power cord and grounding.
7. Performing a test run.

General Warnings for Installation:

• The washer is heavy; two or more people are needed for moving and unpacking.
• Store and install the washer away from freezing temperatures and outdoor weather conditions.
• Properly ground the washer according to codes.
• Do not install in humid spaces to reduce electric shock risk.
• Ensure the base opening is not obstructed by carpeting.
• Do not remove the ground prong; use only a grounded 3-prong outlet.

Checking and Choosing the Proper Location:

Install the washing machine on a solid, rigid floor capable of supporting its weight when fully loaded. Reinforce the floor if it flexes. Clean the floor before installation to ensure it is solid and smooth. Allow sufficient space between the walls and the machine for water lines, drain line, and airflow.

Installing on a Pedestal or Stacking Kit: Refer to the instructions provided with the optional pedestal or stacking kit.

Unpacking and Removing Shipping Bolts:

Carefully remove the foam drum support. If laying the washer down, do so on its side. Loosen and remove all four shipping bolts. Install the provided hole caps into the shipping bolt holes. Save bolt assemblies for future use.

Connecting the Water Lines:

Check rubber seals on hoses. Connect the blue hose to the cold water faucet and the red hose to the hot water faucet. Tighten hoses by hand and then with pliers (do not overtighten). Flush water lines before connecting to the washer. Check for leaks.

WARNING: Do not overtighten hoses; this can damage valves and cause leaks.

NOTE: Use new hoses. Periodically check hoses for wear and replace every 5 years. Water supply pressure should be between 14.5-116 PSI. Optimal hot water temperature is 120-135°F (48-57°C), cold water at 60°F (15°C).

Connecting the Drain Line:

Secure the drain hose to prevent leaks. Ensure the hose end is within 4 inches (10 cm) of the elbow bracket. The total height of the hose end should not exceed 96 inches (244.8 cm) from the bottom of the washer. Connect to a laundry tub or standpipe using an elbow bracket and tie strap.

Leveling the Washing Machine:

Ensure the floor is level and solid to minimize vibration and noise. Check the machine's level by rocking it or using a level. Adjust leveling feet clockwise to raise the machine. Tighten locknuts counterclockwise. If installing on a pedestal, level the pedestal first. Use non-skid pads if the floor is slippery.

WARNING: Improper leveling can cause malfunction due to excess vibration and noise.

Plugging in the Power Cord and Grounding:

Plug the washer into a grounded 3-prong, 120V, 60Hz outlet. The outlet must be accessible and within 1.5m of the washer. Do not overload the outlet. Use a time-delay fuse or circuit breaker. It is the owner's responsibility to ensure a proper outlet is installed by a qualified electrician. Do not use adapters or extension cords. Do not damage the power cord or ground prong.

Test Run:

Load approximately 6 lbs (2.7 kg) of laundry. Press Power (A), select a cycle (e.g., RINSE+SPIN), and press Start/Pause (C). Check for water supply, excessive rocking/vibration, and proper draining.

Preparation

Sorting Wash Loads:

Precautions for Fabric Care Before Wash Cycle:

• Check pockets for items like clips, matches, pens, coins, keys, which can damage the washer and clothes.
• Close zippers, hooks, and drawstrings to prevent snagging.
• Pretreat heavily stained areas for better results.
• Combine large and small items; load large items first (no more than half the washload).
• Do not pack the drum tightly; the door should close easily.
• Avoid washing single items (except bulky items like blankets) to prevent imbalance and noise.
• Do not wash waterproof clothes, as this can cause vibration and damage.
• Check the door seal for foreign objects that could stain clothes or cause leaks.
• Wash small, light items in a laundry net to prevent them from getting caught in the door seal.
• Brush off heavy soil, dust, or hair before washing.
• Wash blankets individually to prevent tangling and imbalance.
• Separate fabrics by color to prevent colors from running or staining.

Fabric Care Labels: Follow the symbols and directions on clothing labels for washing, water temperature, and bleach use.

Sorting Laundry: Sort clothes by Colors (Whites/Lights/Darks), Soil Level (Heavy/Normal/Light), Fabric Type (Delicates/Easy Care/Sturdy Cottons), and Lint (Producers/Collectors).

Using Detergent/Fabric Softener:

Recommended Detergent: Use HE (High-Efficiency) detergent for front-loading washers. Use the correct amount as indicated on the packaging. HE detergents dissolve efficiently and produce fewer suds.

NOTE: Using regular detergent can cause excessive suds. Using too much detergent can lead to buildup and malfunction. Use less detergent for soft water.

Loading the Dispenser:

Pull out the dispenser drawer. Add appropriate detergents to their compartments: pre-wash, main wash, bleach, and fabric softener. If using liquid detergent, ensure the liquid detergent cup is in place. For powdered detergent, remove the cup. Close the drawer slowly.

NOTE: A small amount of water may remain in dispenser compartments after the cycle.

Using Your Washing Machine

Basic Operation:

1. Load laundry and close the door.
2. Press Power (A). Lights and a chime will sound.
3. Turn the Cycle Selector knob to the desired cycle. Default options are set automatically. You can change options by pressing the relevant buttons.
4. Add detergent and additives to the dispenser drawer.
5. Press Start/Pause (C). The machine will start.
6. When the cycle finishes (indicated by melody), open the door and remove laundry immediately. Check the door seal for small items.

WARNING: Read safety instructions before operating.

NOTE: Front-loaders use less water; it's normal not to see much water. The door locks during operation; use Rinse+Spin to unlock if the water level or temperature is too high.

Cycle Guide: A table detailing cycles, fabric types, time, default options (Wash Temp, Spin Speed, Soil Level), and available additional options (Pre-Wash, Rinse+Spin, Extra Rinse, Water Plus, Delay Wash, Steam, ColdWash™).

Main Cycle Descriptions:

• ALLERGIENETM: High-temperature cycle to reduce allergens. Not recommended for wool, silk, or leather.
• SANITARY: Reduces 99.9% of bacteria through high temperature.
• BULKY/LARGE: For blankets and bulky items.
• COTTON/NORMAL: For general laundry like cottons, towels, sheets, jeans.
• PERM. PRESS: For wrinkle-free clothes and tablecloths.
• DELICATES: For lingerie, sheer, and lacy garments.
• HAND WASH/WOOL: For shrinkable woolens or hand-washable items. Use gentle tumble and low spin. Approved by Woolmark.
• SPEED WASH: For lightly soiled clothing and small loads.

Cycle Setting Buttons: Buttons allow customization of wash temperature, spin speed, and soil level. The washer automatically adjusts water level for load size.

Setting Options Before Cycle:

• WASH TEMP.: Select water temperature based on fabric care labels.
• SPIN SPEED: Set desired spin speed.
• SOIL LEVEL: Adjust for heavily or lightly soiled loads.

Options During Cycle:

• PRE-WASH: For heavily soiled items.
• RINSE+SPIN: For rinsing and spinning only.
• EXTRA RINSE: Adds an extra rinse cycle.
• WATER PLUS: Adds extra water to wash and rinse cycles.
• DELAY WASH: Sets a delayed start time (up to 19 hours).
• STEAM: Enhances cleaning performance, reduces energy/water use. Not for delicate fabrics.
• COLDWASH™: Saves energy, uses 6 washing motions. May increase wash time.
• SIGNAL ON/OFF: Turns melody and button tones on/off.
• CHILD LOCK: Locks controls to prevent changes. Press and hold PRE-WASH for 3 seconds to enable/disable.

Detecting Weight of Load (LOAD SIZE): The machine detects load weight to help optimize detergent use. This feature works best with dry clothes.

Maintenance

Care After Wash: Wipe the door and seal to remove moisture. Leave the door open to dry the tub interior. Wipe the machine body with a dry cloth.

WARNING: Unplug before cleaning. Never use harsh chemicals, abrasives, or solvents.

Care in Cold Climates: For extended storage in freezing temperatures, turn off faucets, disconnect water lines, empty water, and add RV antifreeze to the tub. Run a drain/spin cycle. Store upright. To remove antifreeze, run a cycle with detergent (no laundry).

When the Water Line is Frozen: Pour hot water on faucets to thaw. Immerse water lines in hot water. Reconnect and check water fill.

When the Drain Line is Frozen: Pour hot water into the tub, leave for 10 minutes. Run a drain/spin cycle. Check drainage.

Cleaning: Periodically clean the machine to maintain performance.

• Clean Your Drum (TUB CLEAN): Add tub cleaner or lime scale remover to the dispenser drawer. Run the TUB CLEAN cycle. Recommended monthly. Do not load laundry during this cycle.
• Cleaning the Detergent Dispenser Drawer: Pull out the drawer weekly. Remove inserts, clean with warm water and a soft cloth/brush. Wipe dry and replace.
• Cleaning the Water Inlet Filters: Unplug the machine, turn off faucets, remove water inlets. Pull out and clean inlet filters with vinegar or a lime scale remover. Rinse thoroughly and reinsert.
• Cleaning the Drain Pump Filter: Unplug the machine. Open the filter cover. Unclip the drain hose and drain water. Twist and remove the pump filter. Clean the filter and opening. Reattach and close cover.
• Cleaning the Door Seal: Clean monthly with a diluted bleach solution (3/4 cup bleach per gallon of water). Wipe with a damp cloth, then dry. Leave the door open to dry.

CAUTION: Cleaning the door seal with undiluted bleach can cause malfunction.

Troubleshooting

Checking Error Messages:

• UE (Unbalanced Load): Rearrange items to balance the load. For small loads or specific items (stuffed animals, mats, knitwear, two blankets), follow specific advice.
• IE (Inlet Error): Check faucet is on, water supply is not stopped/frozen, inlet filter is not clogged, water line is properly connected and not pinched.
• LE (Water Leak): Ensure water lines are properly connected to faucets.
• DE (Door Error): Close and secure the door. If persistent, contact LG service.
• OE (Overflow Error): Lower the drain hose, ensure it's not pinched or clogged, or frozen. Open drain pump plug cap to remove dirt.
• FE (Fill Error): Press Power (A) to turn off and on. If persistent, contact LG service.
• PE (Pressure Sensor Error): Contact LG service.
• LE (Tub does not rotate): Ensure door is secured. If overloaded or motor overheated, allow to cool and restart. Contact LG service if issue persists.
• ECL (Tub Clean Reminder): Run the TUB CLEAN cycle. If skipping, the message may reappear until the tub is cleaned.

Before Calling for Service:

• Clicking Sound: Normal when closing/locking/unlocking the door.
• Spraying/Hissing Sound: Normal during water spraying or circulation.
• Buzzing/Gushing Sound: Normal during draining.
• Splashing Sound: Normal as the load moves during wash/rinse.
• Rattling/Clanking Noise: Check tub/drain filter for foreign objects. If noise persists, contact LG service.
• Thumping Sound: Normal for unbalanced loads. Stop cycle and rearrange load.
• Vibrating Noise: Ensure shipping bolts are removed. Check load balance and machine leveling. Ensure installation is on a solid, level surface.
• Water Leaking: Check faucets and water lines for leaks or loose connections. Unclog drain pipe/hose if necessary.
• Excessive Suds/Failure to Rinse: Use recommended amount of HE detergent. Reduce quantity if contamination level is low.
• Staining: Add detergent to the dispenser drawer, not directly to the tub. Remove laundry immediately after cycle. Sort clothes by color/soil.
• Wrinkling: Remove laundry immediately after cycle. Do not overload. Check inlet hose connections if hot water rinse causes wrinkles.

Specifications

Model: WM2650H*A

Description: Front-Loading Washer

Electrical Requirements: 120 VAC @ 60 Hz

Max. Water Pressure: 14.5 - 116 PSI (100 - 800 kPa)

Dimensions: 68.6 cm (W) x 75.6 cm (D) x 98.3 cm (H) (129.5 cm D with door open) / 27" (W) x 29 3/4" (D) x 38 11/16" (H) (51" D with door open)

Net Weight: 181.9 lb (82.5kg)

Max. Spin Speed: 1200 RPM

Using SmartDiagnosis™

This feature is for use only when instructed by the call center. The transmission sounds like a fax machine.

1. Press Power (A) to turn on the washer. Do not press other buttons or turn the cycle selector.
2. When instructed, place the phone mouthpiece very close to the POWER button.
3. Press and hold the Water Temperature button (B) for three seconds.
4. Keep the phone in place until tone transmission finishes (approx. 17 seconds). Do not move the phone.
5. Resume conversation with the call center agent.

NOTE: SmartDiagnosis™ cannot be activated if the washer does not power up.

Warranty

LG Washing Machine Limited Warranty (USA):

LG warrants the product against defects in materials or workmanship under normal household use. LG will, at its option, repair or replace the product.

Warranty Period:

• One (1) year: Any internal/functional Parts & Labor. LG provides parts & labor for repair/replacement.
• Ten (10) years: Drum Motor (Stator, Rotor, and Hall Sensor). Parts only. Customer responsible for labor/in-home service.
• Lifetime: Stainless Steel Drum. Parts only. Customer responsible for labor/in-home service.

How Service is Handled: In-home service is provided as available. Product must be accessible. If in-home service is not possible, LG may arrange for product transport to/from an authorized service center.

This Limited Warranty Does Not Cover: Service trips for delivery/installation/instruction, replacing fuses, correcting wiring/plumbing, damage from faulty pipes/drain lines/water supply, accidents, pests, weather, misuse, abuse, unauthorized modifications, incorrect electrical current, cosmetic damage (unless reported within 7 days), missing display items, products with removed serial numbers, commercial use, or installation in inaccessible locations.

This warranty is in lieu of all other warranties. LG is not liable for incidental, consequential, or punitive damages.

To Obtain Warranty Service: Call 1-800-243-0000 or visit www.lg.com.