Jabra Elite 4 Active

1. Welcome

Thank you for using the Jabra Elite 4 Active. We hope you will enjoy it!

Jabra Elite 4 Active features

• Powerful bass and customizable sound for life on the go.
• 4-mic technology for clearly better calls.
• Sleek Danish design, with a premium finish.
• HearThrough lets you hear what's going on around you.
• Up to 7 hours battery in the buds, and a total of 28 hours with the case.
• Mono mode lets you use either earbud while the other charges.
• Engineered for noise-isolation.
• IP57-rated rainproof protection, plus 2-year warranty*.
• Alexa** on press. Press to ask Alexa, plus one-touch Spotify playback***.

* Against failure from dust and water with Jabra Sound+ app registration

** Alexa voice assistant and features only available for Android version 6.0 or higher

*** Instant Alexa activation and one-touch Spotify playback compatible with Android only

2. Jabra Elite 4 Active overview

Jabra Elite 4 Active earbuds

LEFT EARBUD: Features a Left button, LED indicator, and microphones.

RIGHT EARBUD: Features a Right button, LED indicator, and microphones.

Charging case

The charging case contains the earbuds and has an LED indicator on the front and a charging port.

2.1 Included accessories

EarGels

Includes EarGels in sizes Small (S), Medium (M), and Large (L). Medium EarGels are pre-mounted on the earbuds.

USB-C charging cable

A USB-C to USB-A charging cable is included.

3. How to wear

Carefully insert each earbud into your ear. Position the microphones on the earbuds towards your mouth.

[Diagram showing earbud insertion and microphone placement]

3.1 Changing EarGels

For the optimal audio experience, try each of the different EarGel sizes. The fit should feel light and comfortable in your ear. The medium EarGels are pre-mounted on the earbuds.

[Diagram showing different EarGel sizes and attachment to an earbud]

4. How to charge

The Jabra Elite 4 Active offers up to 7 hours of battery in the buds and up to 28 hours with the charging case.

4.1 Charging the earbuds

Place the earbuds in the charging case and close the lid. It takes up to 2 hours to fully recharge the earbuds. When the charging case lid is opened with the earbuds inside, the LEDs on the earbuds will light up red, yellow, or green to indicate the battery status. The LED on the front of the charging case indicates its battery status.

[Diagram showing earbuds in charging case with LEDs]

4.2 Fast charge the earbuds

Placing the earbuds in the charging case for 10 minutes when they are at low battery will provide up to 60 minutes of battery life. Fast charging requires the charging case to have a minimum of 30% battery. You can see the current battery status using the Jabra Sound+ app.

4.3 Charging the charging case using USB

Plug the supplied USB-C charging cable into the charging case and a USB-A power supply or wall charger. It takes up to 3.5 hours to fully charge the earbuds and the charging case (depending on the charger used).

[Diagram showing USB-C cable connected to the charging case]

It is recommended to use a power supply with 5V ±0.25V and maximum charging current below 2A. Avoid using a wall charger with a higher voltage.

5. What the LEDs mean

Earbud Status

• ● High battery
• ● Medium battery
• ● Low battery

Earbud Status (Other)

• ● Power off
• ● Pairing
• ● Resetting/Firmware updating

Battery Status When Opening Charging Case

• ● High battery
• ● Medium battery
• ● Low battery
• ● Critically low battery (earbuds not charging)

Charging Case Status When Connected With USB Cable

• ● High battery
• ● Medium battery
• ● Low battery
• ● Fully charged

6. How to pair

6.1 Pairing with a mobile device

1. Power on: Remove earbuds from the charging case or press the Left and Right buttons.

2. Enter pairing mode: Press and hold (3 seconds) the Left and Right buttons simultaneously until the earbud LED flashes blue.

3. Connect: Go to your smartphone's Bluetooth settings and select "Jabra Elite 4 Active" from the list of available devices.

[Diagram showing earbuds with Bluetooth symbol and 3-second indicator]

7. How to use

7.1 Power the earbuds on/off

To power off, place the earbuds in the charging case. To power on, remove them from the charging case.

Manual Power Off: Press both the Left and Right buttons simultaneously.

Mono Mode Power Off: Press and hold the button on the earbud for 5 seconds.

Manual Power On: Press the Left or Right button.

[Diagram showing earbuds being placed in and removed from the charging case]

7.2 Music controls

7.3 Call controls

7.4 Voice assistant controls

* Alexa voice assistant and features only available for Android version 6.0 or higher

7.5 Active Noise Cancellation

Active Noise Cancellation (ANC) reduces surrounding noise by generating an anti-noise signal. This results in a reduced level of surrounding noise during music and media playback.

ANC is disabled by default and can be enabled and personalized using the Jabra Sound+ app. A firmware update may be required to enable ANC.

7.6 HearThrough

HearThrough allows you to pay attention to your surroundings and engage in conversation without removing the earbuds. The microphones pick up surrounding sounds and transmit them to the speakers.

HearThrough can be adjusted using the Jabra Sound+ app. A firmware update may be required to adjust HearThrough.

[Diagram showing Sound modes selection: Active Noise Cancellation, HearThrough, Off]

7.7 One-touch Spotify playback

When configured using the Jabra Sound+ app on an Android device, you can control one-touch Spotify playback using the left earbud. One-touch Spotify playback is off by default and available for Android devices.

7.8 Sidetone

Sidetone enables you to hear your own voice when on a call, helping you determine how loud you are speaking. Sidetone is on by default during calls and can be turned on/off using the Jabra Sound+ app.

7.9 Mono earbud mode

The right or left earbud can be used individually for music playback or calls. To activate mono earbud mode, place the unused earbud into the charging case.

Left earbud only

Right earbud only

The left and right earbuds will automatically relink when both are placed in your ears.

7.10 Sleep mode

To conserve battery, the earbuds automatically power off when they are out of range of your mobile device for 15 minutes and not in the charging case, or when they have been inactive for 30 minutes.

To power the earbuds on, press the Left and Right buttons. Alternatively, place the earbuds in the charging case and then take them back out.

7.11 Multiple call handling

The earbuds can accept and handle multiple calls at the same time.

7.12 Update firmware

The Jabra Elite 4 Active can be updated to the latest firmware version using the Jabra Sound+ app. If notifications are enabled in Jabra Sound+, you will receive an automatic notification when a firmware update is available. Follow the instructions in the app to update the earbuds.

7.13 Reset the earbuds

Resetting the earbuds clears the list of paired devices and resets all settings.

1. Place both earbuds in the charging case.
2. Press and hold (10 sec) the Left and Right buttons on the earbuds simultaneously until the LEDs on the earbuds flash magenta.
3. When the LEDs stop flashing magenta, the earbuds have been reset.

The earbuds will need to be re-paired to your mobile device. Remember to delete/forget the pairing in the Bluetooth menu on your mobile device.

8. Jabra Sound+ app

The Jabra Sound+ app allows you to personalize your music and register your 2-year warranty.

Download on the App Store

Get it on Google Play

9. Support

9.1 FAQ

View the FAQs on jabra.com/help/elite4active.

9.2 How to care for your earbuds

• Always store the earbuds in the charging case and safely protected.
• To prevent depletion of battery lifetime or capacity, avoid storing the earbuds in hot or cold environments (e.g., a closed car in summer, or in winter conditions).
• It is recommended to store the earbuds between -20°C and 45°C (-4°F and 113°F).
• Do not store the earbuds for extended periods without recharging them (max. three months).
• If the earbuds or charging case become dirty, clean them with a soft, lint-free cloth dampened with clean water.
• It is recommended to use a power supply with 5V ±0.25V and maximum charging current below 2A. Avoid using a wall charger with a higher voltage.

9.3 Replacement accessories

Replacement or additional accessories can be purchased online at jabra.com/accessories.

Available accessories include: Left and right earbud set, Charging case, EarGels (S, M, L), USB-C charging cable.

9.4 Using replacement earbuds

1. Pair the replacement earbuds to your mobile device (see section 6.1).
2. Update the earbud firmware using the Jabra Sound+ app.

9.5 Using a replacement charging case

Before using a replacement charging case, it is recommended to charge it for 1 hour.