Jabra Elite 4 Active User Manual

Jabra Elite 4 Active Features

• Secure fit for active lifestyles with an ergonomic, wing-free design.
• Everyday durability with IP57-rated water and sweatproof protection, backed by a 2-year warranty*.
• Active Noise Cancellation (ANC) to block intrusive sounds and help you stay focused.
• Customizable equalizer to boost bass or adjust treble for your preferred sound.
• HearThrough feature to stay alert and hear your surroundings.
• Clear calls in noisy environments thanks to 4 microphones.
• Compact design with powerful performance: up to 7 hours of battery in the buds, and up to 28 hours with the charging case, including fast charge capability.
• Use either earbud with mono mode.
• Seamless connectivity with Alexa Built-in, Spotify Tap playback, and Google Fast Pair**.

* Against failure from dust and water with Jabra Sound+ app registration

** Alexa Built-in, Spotify Tap playback and Google Fast Pair compatible with Android OS 6.0 or higher

Jabra Elite 4 Active Overview

Jabra Elite 4 Active Earbuds

Left Earbud: Features a Left button and a LED indicator. Includes microphones.

Right Earbud: Features a Right button and a LED indicator. Includes microphones.

Charging Case

The charging case contains a LED indicator and a USB-C charging port.

2.1 Included Accessories

EarGels

Includes EarGels in sizes Small (S), Medium (M), and Large (L). Medium EarGels are pre-mounted on the earbuds.

USB-C Charging Cable

A USB-C charging cable is provided.

3. How to Wear

Carefully insert each earbud into your ear. Position the microphones on the earbuds towards your mouth.

[Illustration showing how to insert an earbud into the ear, with an arrow indicating the direction and a label 'Microphone' pointing to the microphone port.]

3.1 Changing EarGels

For the optimal audio experience, try each of the different EarGel sizes. The fit should feel light and comfortable in your ear. The medium EarGels are pre-mounted on the earbuds.

[Illustration showing EarGels in sizes S, M, L, and an earbud with an EarGel being attached.]

4. How to Charge

The Jabra Elite 4 Active offers up to 7 hours of battery and up to 28 hours with the charging case and fast charge.

4.1 Charging the Earbuds

Place the earbuds in the charging case and close the lid. It takes up to 2 hours to fully recharge the earbuds. When the charging case lid is opened with the earbuds inside, the LEDs on the earbuds will light up red, yellow, or green to indicate the battery status of the earbuds. The LED on the front of the charging case indicates the battery status of the charging case.

[Illustration of earbuds placed in the charging case, with arrows indicating closing the lid. LEDs on earbuds are shown.]

4.2 Fast Charge the Earbuds

Placing the earbuds in the charging case for 10 minutes when they are at low battery will fast charge the earbuds, offering up to 60 minutes of battery. Fast charging requires the charging case to have a minimum of 30% battery. You can see the current battery status of the earbuds using the Jabra Sound+ app.

4.3 Charging the Charging Case using USB

Plug the supplied USB-C charging cable into the charging case and a USB-A power supply or wall charger. It takes up to 3.5 hours to fully charge the earbuds and the charging case (depending on the charger used).

[Illustration showing a USB-C cable plugged into the charging port of the charging case.]

It is recommended to use a power supply with 5V +-0.25V and maximum charging current below 2A. It is not recommended to charge the earbuds or charging case using a wall charger with a higher voltage.

5. What the LEDs Mean

Earbud Status

• Green LED: High battery
• Yellow LED: Medium battery
• Red LED: Low battery
• Flashing Red LED: Power off
• Flashing Blue LED: Pairing
• Flashing Magenta LED: Resetting/Firmware updating

Battery Status When Opening Charging Case

• Green LED: High battery
• Yellow LED: Medium battery
• Red LED: Low battery
• Flashing Red LED: Critically low battery (earbuds not charging)

Charging Case Status When Connected with USB Cable

• Green LED: High battery
• Yellow LED: Medium battery
• Red LED: Low battery
• Solid Green LED: Fully charged

6. How to Pair

6.1 Pairing with a Mobile Device

[Illustration showing two earbuds with a '3 Sec' indicator between them, and arrows suggesting connection.]

1. Power on the earbuds by removing them from the charging case. Alternatively, press the Left and Right buttons to power the earbuds on.
2. Press and hold (3 sec) the Left and Right buttons simultaneously until the earbud LED flashes blue. The earbuds will now be ready to pair to your phone.
3. Go to the Bluetooth settings on your smartphone and select the Jabra Elite 4 Active from the list of available devices to complete the pairing.

7. How to Use

7.1 Power the Earbuds On/Off

Place the earbuds in the charging case to power off. Remove the earbuds from the charging case to power on.

[Illustration showing earbuds being placed into the charging case to power off (red power symbol below). Illustration showing earbuds being removed from the charging case to power on (green power symbol below).]

To power off the earbuds manually, press both the Left and Right buttons simultaneously. To power off an earbud in mono mode, press and hold the button on the earbud for 5 seconds. To power on the left or right earbud manually, press the Left or Right button.

7.2 Music Controls

7.3 Call Controls

7.4 Voice Assistant Controls

* Alexa voice assistant and features only available for Android version 6.0 or higher

7.5 Active Noise Cancellation

Active Noise Cancellation (ANC) counters noise by detecting and analyzing the pattern of incoming sound, and then generating an anti-noise signal to cancel noise out. As a result, you experience a reduced level of surrounding noise during music and media playback.

ANC is disabled by default and can be enabled and personalized using the Jabra Sound+ app. A firmware update may be required to enable ANC.

7.6 HearThrough

HearThrough lets you pay attention to your surroundings and engage in conversation, when not on a call, without needing to remove the earbuds. The microphones pick up surrounding sounds and transmit them to the speakers.

HearThrough can be adjusted using the Jabra Sound+ app. A firmware update may be required to adjust HearThrough.

[Screenshot showing sound modes in the Jabra Sound+ app with options for Active Noise Cancellation, HearThrough, and Off.]

7.7 One-touch Spotify Playback

When configured using the Jabra Sound+ app on an Android device, it is possible to control one-touch Spotify playback using the left earbud. One-touch Spotify playback is off by default and is available for Android devices.

7.8 Sidetone

Sidetone enables you to hear your own voice when you are on a call. The benefit of Sidetone is that it enables you to determine how loud you are speaking. Sidetone is on by default during calls and can be turned on/off using the Jabra Sound+ app.

7.9 Mono Earbud Mode

The right or left earbud can be used individually for music playback or for calls. To activate mono earbud mode, place the unused earbud into the charging case.

Left Earbud Only

Right Earbud Only

The left and right earbuds will automatically relink when both are placed in your ears.

7.10 Sleep Mode

To conserve battery, the earbuds will automatically power off when they are out of range of your mobile device for 15 minutes and are not in the charging case, or when they have been inactive for 30 minutes. To power the earbuds on, press the Left and Right buttons. Alternatively, place the earbuds in the charging case and then take them back out.

7.11 Multiple Call Handling

The earbuds can accept and handle multiple calls at the same time.

7.12 Update Firmware

The Jabra Elite 4 Active can be updated to the latest firmware version using the Jabra Sound+ app. If notifications are enabled in Jabra Sound+, you will receive an automatic notification when a firmware update is available. Follow the instructions in the app to firmware update the earbuds.

7.13 Reset the Earbuds

Resetting the earbuds clears the list of paired devices and resets all settings.

1. Place both earbuds in the charging case.
2. Press and hold (10 sec) the Left and Right buttons on the earbuds simultaneously until the LEDs on the earbuds flash magenta.
3. When the LEDs stop flashing magenta, the earbuds have been reset.

The earbuds will need to be re-paired to your mobile device. Remember to delete/forget the pairing in the Bluetooth menu on your mobile device.

8. Jabra Sound+ App

The Jabra Sound+ app allows you to personalize your music and register your 2-year warranty.

[Illustration of a smartphone displaying the Jabra Sound+ app icon.]

Download on the App Store | Get it on Google Play

9. Support

9.1 FAQ

View the FAQs on jabra.com/help/elite4active.

9.2 How to Care for Your Earbuds

• Always store the earbuds in the charging case and safely protected.
• To prevent the depletion of the battery lifetime or capacity, avoid storing the earbuds in hot or cold environments, such as a closed car in summer, or in winter conditions.
• It is recommended to store the earbuds between -20°C and 45°C (-4°F and 113°F).
• Do not store the earbuds for extended periods of time without recharging them (max. three months).
• If the earbuds or the charging case become dirty, it is recommended to clean them with a soft, lint-free cloth that has been dampened with clean water.
• It is recommended to use a power supply with 5V +-0.25V and maximum charging current below 2A. It is not recommended to charge the earbuds or charging case using a wall charger with a higher voltage.

9.3 Replacement Accessories

Replacement or additional accessories can be purchased online at jabra.com/accessories.

Left and Right Earbud Set

[Illustration of left and right Jabra Elite 4 Active earbuds.]

Charging Case

[Illustration of the Jabra Elite 4 Active charging case.]

EarGels

[Illustration of EarGels in sizes S, M, L.]

USB-C Charging Cable

[Illustration of a USB-C charging cable.]