User Guide for Lenovo models including: 16AHP9 Idea Pad Slim 5 Laptop, 16AHP9, Idea Pad Slim 5 Laptop, Pad Slim 5 Laptop, Slim 5 Laptop, Laptop
Lenovo 83DD002QUS 83DD002QUS 198153153763
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DocumentDocumentUser Guide IdeaPad Slim 5 (14, 9), IdeaPad Slim 5i (14, 9), IdeaPad Slim 5 (16, 9), and IdeaPad Slim 5i (16, 9) Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: · Generic Safety and Compliance Notices · Safety and Warranty Guide · Setup Guide First Edition (January 2024) © Copyright Lenovo 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration "GSA" contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS35F-05925. Contents About this guide . . . . . . . . . . . . .iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . 1 Time-of-flight sensor . . . . . . . . . . . . 2 Microphones . . . . . . . . . . . . . . . 2 Infrared LED . . . . . . . . . . . . . . . 2 Camera shutter . . . . . . . . . . . . . . 2 Camera . . . . . . . . . . . . . . . . . 2 Camera light . . . . . . . . . . . . . . . 2 Screen . . . . . . . . . . . . . . . . . 3 Antennas . . . . . . . . . . . . . . . . 3 Base . . . . . . . . . . . . . . . . . . . . 4 Power light . . . . . . . . . . . . . . . . 5 Power button . . . . . . . . . . . . . . . 5 Speakers . . . . . . . . . . . . . . . . 5 Keyboard . . . . . . . . . . . . . . . . 5 Fingerprint sensor . . . . . . . . . . . . . 6 Touchpad . . . . . . . . . . . . . . . . 6 Left . . . . . . . . . . . . . . . . . . . . 7 Multi-purpose USB Type-C connector . . . . . 7 Charging light . . . . . . . . . . . . . . . 7 HDMI connector . . . . . . . . . . . . . . 7 Multi-purpose USB Type-C connector . . . . . 8 Combo audio jack . . . . . . . . . . . . . 8 Right . . . . . . . . . . . . . . . . . . . . 9 Power light . . . . . . . . . . . . . . . . 9 Novo button hole . . . . . . . . . . . . . 9 microSD card slot . . . . . . . . . . . . 10 USB Standard-A connector . . . . . . . . 10 Bottom . . . . . . . . . . . . . . . . . . 11 Air vents (intake) . . . . . . . . . . . . . 11 Features and specifications . . . . . . . . . . 13 Statement on USB transfer rate . . . . . . . 16 Operating environment . . . . . . . . . . 16 Avoid constant body contact with specific hot sections . . . . . . . . . . . . . . . . 17 Chapter 2. Get started with your computer . . . . . . . . . . . . . . . . 19 Connect to a network . . . . . . . . . . . . 19 Connect to a Wi-Fi network . . . . . . . . 19 Establish a wired connection . . . . . . . . 19 Work with Windows . . . . . . . . . . . . . 20 Windows help information . . . . . . . . . 21 Unique Lenovo apps . . . . . . . . . . . . . 21 Lenovo Vantage . . . . . . . . . . . . . 21 Interact with your computer . . . . . . . . . . 21 Connect to an external display . . . . . . . 21 Enroll your fingerprints (for selected models) . . . . . . . . . . . . . . . . 22 Protect your privacy using the camera shutter . . . . . . . . . . . . . . . . 23 Hotkeys . . . . . . . . . . . . . . . . 23 The Copilot key . . . . . . . . . . . . . 24 Dual-function keys without printed icons . . . 25 Numeric keypad (for selected models) . . . . 25 Touch operations supported by Windows (for selected models) . . . . . . . . . . . . 25 Chapter 3. Explore your computer . . 27 Intelligent features . . . . . . . . . . . . . . 27 Smart Key . . . . . . . . . . . . . . . 27 Gesture controls. . . . . . . . . . . . . 27 Presence Detection (for selected models) . . . 28 Super Resolution (for selected models) . . . . 29 Eye Care Mode . . . . . . . . . . . . . 29 Smart Noise Cancelling . . . . . . . . . . 29 Manage power . . . . . . . . . . . . . . . 30 Rechargeable battery pack . . . . . . . . 30 Set power button behavior. . . . . . . . . 31 A power plan . . . . . . . . . . . . . . 31 System operation modes . . . . . . . . . 32 Change settings in UEFI/BIOS setup utility . . . . 32 What is UEFI/BIOS setup utility . . . . . . . 32 Open the UEFI/BIOS setup utility . . . . . . 32 Select boot devices . . . . . . . . . . . 32 Change hotkey mode . . . . . . . . . . . 33 Enable or disable always-on . . . . . . . . 33 Set passwords in UEFI/BIOS setup utility . . . . . 33 Password types . . . . . . . . . . . . . 33 Set administrator password . . . . . . . . 34 Change or remove administrator password . . 34 Set user password . . . . . . . . . . . . 34 Enable power-on password . . . . . . . . 35 Set hard disk password . . . . . . . . . . 35 Change or remove hard disk password . . . . 35 Chapter 4. Help and support . . . . . 37 Frequently asked questions . . . . . . . . . . 37 How do I partition my storage drive . . . . . 37 I pressed the Copilot key on my keyboard, but neither Copilot in Windows nor Windows Search opened. What could be the potential cause? . . . . . . . . . . . . . . . . 37 © Copyright Lenovo 2024 i What should I do if my computer stops responding . . . . . . . . . . . . . . . 37 What should I do if I spill liquid on the computer . . . . . . . . . . . . . . . 37 Where can I get the latest device drivers and UEFI/BIOS . . . . . . . . . . . . . . . 37 Why does my computer start automatically when I open the lid . . . . . . . . . . . . 37 Self-help resources . . . . . . . . . . . . . 38 What is a CRU? . . . . . . . . . . . . . . . 39 CRUs for your product model . . . . . . . . . 39 Call Lenovo . . . . . . . . . . . . . . . . 40 Before you contact Lenovo . . . . . . . . 40 Lenovo Customer Support Center . . . . . . 40 Purchase additional services. . . . . . . . . . 41 Appendix A. Function descriptions for Lenovo hotkeys . . . . . . . . . . 43 Appendix B. Notices and trademarks . . . . . . . . . . . . . . . 45 ii User Guide About this guide · This guide applies to Lenovo product models listed below. Illustrations in this guide may look slightly different from your product model. Model name IdeaPad Slim 5 14AHP9 IdeaPad Slim 5 14AHP9 1 IdeaPad Slim 5 14IMH9 IdeaPad Slim 5 14IMH9 1 IdeaPad Slim 5 14IRU9 IdeaPad Slim 5 14IRU9 1 IdeaPad Slim 5 16AHP9 IdeaPad Slim 5 16AHP9 1 IdeaPad Slim 5 16IMH9 IdeaPad Slim 5 16IMH9 1 IdeaPad Slim 5 16IMH9 2 IdeaPad Slim 5 16IRU9 IdeaPad Slim 5 16IRU9 1 IdeaPad Slim 5 16IRU9 2 Machine type (MT) 83DB 83DA 83FV 83DD 83DC 83FW · For further compliance information, refer to the Generic Safety and Compliance Notices at https:// pcsupport.lenovo.com/docs/generic_notices. · This guide may contain information about accessories, features, and software that are not available on all models. · This guide contains instructions that are based on the Windows operating system. These instructions are not applicable if you install and use other operating systems. · Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update. As a result, the operating system related instructions may become outdated. Refer to Microsoft resources for the latest information. · The content of the guide is subject to change without notice. To obtain the latest version, go to https:// support.lenovo.com. © Copyright Lenovo 2024 iii iv User Guide Chapter 1. Meet your computer Front Figure 1. Front view No. 1 2 3 4 5 6 7 8 * for selected models Description Time-of-flight (ToF) sensor* Microphones Infrared LED* Camera shutter Camera Camera light Screen Antennas © Copyright Lenovo 2024 1 Time-of-flight sensor The time-of-flight sensor (also referred to as a ToF sensor) emits an infrared laser and uses the reflected infrared energy to measure the distance and depth of objects in front of it. The data collected by the sensor can be used to detect human presence or recognize gestures. Note: The infrared laser emitted by the ToF sensor is invisible to the human eye. Laser safety information This device is classified as a Class 1 consumer laser product per IEC 60825-1:2014, EN 60825-1:2014 +A11:2021, and EN 50689:2021. This device complies with FDA performance standards for laser products except for conformance with IEC 60825-1 Ed. 3, as described in Laser Notice No. 56, dated May 8, 2019. CAUTION: This device contains a laser that could be damaged during repair or disassembly, which could result in hazardous exposure to infrared laser emissions. There are no user serviceable parts within the device. Do not attempt to disassemble or service the device. Microphones The microphones are the PC's built-in sound input devices. They capture your voice and ambient sound and convert them into digital form. Microphones are essential components when you use your PC for video conferencing or voice recording. Infrared LED The infrared LED generates and emits near-infrared waves that are received and used by a camera (or a dedicated infrared camera) for facial recognition. Camera shutter The camera shutter is a sliding cap that you can move to block the camera lens. Note: The camera shutter is designed for privacy protection. When the camera lens is blocked, the camera function is disabled. Camera The built-in camera captures visible light and converts it to digital signals. It is used for video recording and video conferencing. The camera for some models can also detect near-infrared waves. For those models, an IR LED is also included to emit near-infrared waves. They are used together to achieve face-based authentication. Camera light The camera light indicates whether the camera is activated. 2 User Guide Table 1. Camera light status and description Camera light status On Off Description The camera is activated. The camera is not activated. Screen The screen of the built-in display is where text, graphics, and videos are displayed. Some models offer touch-enabled screens, which allow you to interact with your PC by intuitively touching buttons, icons, and menu items displayed on the screen. Touch-enabled screens also support multi-finger gestures. Antennas The antennas transmit and receive radio waves to allow data to be transferred between your PC and a Wi-Fi® network device or a Bluetooth device. Note: The antennas are hidden inside the PC. Chapter 1. Meet your computer 3 Base Figure 2. Base view-for 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9) Figure 3. Base view-for 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9) Note: Some product offerings may not include a Copilot key on the keyboard. No. Description 1 Power light 2 Power button 3 Speakers 4 Keyboard 4 User Guide No. Description 5 Fingerprint sensor* 6 Touchpad * for selected models Power light The power light indicates the current power state of the PC: whether it is powered on, powered off, in sleep mode, or in hibernation mode. When the PC is powered on, this light can also indicate low battery by blinking rapidly. Table 2. Power light status and description Light status White (solid on) Power state Powered on White (blinking rapidly) Powered on White (blinking slowly) In sleep mode Off Powered off or in hibernation mode Battery charge level 21%100% 1%20% / / Power button Press the power button to turn on your PC. Note: By default, on a Windows PC, pressing the power button when the PC is turned on will put the PC into sleep mode. Speakers The speakers are the PC's built-in sound output devices. Keyboard The keyboard is the PC's built-in input device for typing characters. It also includes keys that can make you more productive when interacting with the PC, apps, and the Windows operating system. Table 3. Productivity keys Key Function keys (F1 through F12) Hotkeys Location on the keyboard In the top row In the top row Function Executing predefined commands or functions for selected apps · Changing some of the PC's frequently used settings · Opening an app or a Windows gadget Chapter 1. Meet your computer 5 Table 3. Productivity keys (continued) Key Location on the keyboard Fn key In the lower-left corner Windows key In the lower-left corner Function · Toggling the functions of dual-function keys · Used with several letter keys to change some of the PC's frequently used settings Used with certain keys to change some frequently used Windows settings Hotkeys share keys with function keys. To toggle the functions for these keys, hold down the Fn key or turn on the FnLock switch. Note: Keyboard layout varies by language and geographical location. The keyboard on your PC may look slightly different from the product illustrations of this publication. Related topics "Hotkeys" on page 23 Appendix A "Function descriptions for Lenovo hotkeys" on page 43 Fingerprint sensor The fingerprint sensor scans your finger to unlock your PC or verify your identity. Note: You need to enroll one or more fingerprints before using them for identity verification. On a Windows PC, go to Settings Accounts Sign-in options to enroll your fingerprints. Touchpad The touchpad is the PC's built-in pointing device, which provides the basic functionality of an external mouse. Slide your finger on the touchpad to move the pointer on the screen and tap or double-tap to select or execute a screen item. The touchpad also supports Windows multi-finger gestures, which provide shortcuts to frequently used apps and functions. 6 User Guide Left Figure 4. Left view No. 1 2 3 4 5 Description Multi-purpose USB Type-C® connector Charging light HDMITM connector Multi-purpose USB Type-C connector Combo audio jack Multi-purpose USB Type-C connector This USB Type-C connector is the PC's power input connector. Use the included power adapter and this connector to supply power to the PC. When this connector is not used by the included power adapter, it can also be used to connect: · Storage or peripheral devices that follow the universal serial bus (USB) specification for data transfer and device interconnection · Display devices Note: When connecting display devices, you need to use appropriate cables and adapters (if needed) according to the connection capabilities of the display device. Charging light The charging light indicates whether the PC is plugged into an electrical outlet. When the PC is plugged into an electrical outlet, the color of the light indicates whether the battery is fully charged (or will shortly be fully charged). Table 4. Charging light statuses and descriptions Light status Plugged in? Off No On, amber Yes On, white Yes Battery charge level / 1%90% 91%100% HDMI connector The HDMI connector is used to connect an external display device, such as a television, a projector, or a monitor. Chapter 1. Meet your computer 7 Multi-purpose USB Type-C connector This multi-purpose USB Type-C connector is used to connect: · Storage or peripheral devices that follow the USB specification for data transfer and device interconnection · Display devices Note: When connecting display devices, you need to use appropriate cables and adapters (if needed) according to the connection capabilities of the display device. Combo audio jack The combo audio jack is used to connect single-plug headsets, headphones, or external speakers. 8 User Guide Right Figure 5. Right view No. 1 2 3 4 5 Description Power light Novo button hole microSD card slot USB Standard-A connector USB Standard-A connector (always-on connector) Power light The power light indicates the current power state of the PC: whether it is powered on, powered off, in sleep mode, or in hibernation mode. When the PC is powered on, this light can also indicate low battery by blinking rapidly. Table 5. Power light status and description Light status White (solid on) Power state Powered on White (blinking rapidly) Powered on White (blinking slowly) In sleep mode Off Powered off or in hibernation mode Battery charge level 21%100% 1%20% / / Novo button hole When the PC is powered off, you can press the Novo button to display the Novo button menu. From the menu, you can then choose to: · Open the firmware setup utility · Display the boot device selection menu · Display the Windows advanced startup options page Note: The Novo button is rarely used during normal PC operations. To prevent users from accidentally pressing it, the Novo button is placed in a recessed hole. You can use a straightened paper clip to press this button. Chapter 1. Meet your computer 9 microSD card slot The microSD card slot is used to insert a microSD, microSDHC, or microSDXC memory card to transfer data between the memory card and your PC. USB Standard-A connector The USB Standard-A connector is used to connect storage or peripheral devices that follow the USB specification for data transfer and device interconnection. Always-on connector A USB connector with a battery icon ( ) supports the always-on function. The PC can supply power to a USB device connected to this type of connector even when the PC is powered off, in sleep mode, or in hibernation mode. The always-on function can be turned on and off in: · The PC's firmware setup utility, or · Lenovo Vantage or Lenovo PC Manager 10 User Guide Bottom Figure 6. Bottom view-for 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9) Figure 7. Bottom view-for 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9) No. Description 1 Air vents (intake) Air vents (intake) The air vents allow air to be sucked inside of the PC to cool the internal components. Chapter 1. Meet your computer 11 Important: When the PC is operating, do not place it on a bed, sofa, carpet, or other flexible surfaces. Otherwise, the air vents will be blocked and the PC may overheat, reducing performance or causing the PC to be unresponsive or even shut down. 12 User Guide Features and specifications Dimensions Width Depth Thickness · For 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9): 312 mm (12.3 inches) · For 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9): 356 mm (14.0 inches) · For 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9): 221 mm (8.7 inches) · For 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9): 251 mm (9.9 inches) For metal models: · Thinnest: 16.9 mm (0.7 inches) · Thickest: 17.9 mm (0.7 inches) For plastic models: · Thinnest: 17.9 mm (0.7 inches) · Thickest: 18.9 mm (0.7 inches) ac power adapter Input Output Power 100 V ac240 V ac, 50 Hz60 Hz · For 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9): 20 V dc, 3.25 A · For 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9): 20 V dc, 3.25 A, or 20 V dc, 5 A · For 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9): 65 W · For 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9): 65 W, or 100 W Chapter 1. Meet your computer 13 Battery pack Capacity Number of cells · For 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9): 47 Wh, or 57 Wh · For 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9): 47 Wh, 57 Wh, or 76 Wh Note: The battery capacity is the typical or average capacity as measured in a specific test environment. Capacities measured in other environments may differ but are no lower than the rated capacity (see product label). · For 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9): 3 · For 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9): 3, or 4 Microprocessor To view the microprocessor information of your computer, type system information in the Windows search box and then press Enter. Memory Type Number of physical slots On board low power double data rate 5x (LPDDR5x) 0 Mass storage device Type Slot type Interface Solid-state drive M.2 (2242) PCIe Gen4 Screen Size Display resolution · For 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9): 355.6 mm · For 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9): 406.4 mm · For 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9): 1920 × 1200 pixels (WUXGA model) · For 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9): 1920 × 1200 pixels (WUXGA model) 14 User Guide Keyboard Backlight color Shortcut keys Modifier keys Special keys or key group Connectors and slots USB Standard-A connector Multi-purpose USB Type-C connector HDMI connector White* · Function keys · Hotkeys · Alt key · Ctrl key · Shift key · Windows key · Fn key Numeric keypad* · Quantity: 2 · Maximum power output: 5 V, 0.9 A 5 V, 2 A (for always-on connector) · Supported signaling protocols: USB 2.0 480 Mbps SuperSpeed USB 5 Gbps · Quantity: 2 · Maximum power output: 5 V, 3 A · Maximum power input: For 14inch models (IdeaPad Slim 5 14AHP9, IdeaPad Slim 5 14IMH9, and IdeaPad Slim 5 14IRU9): 65 W For 16inch models (IdeaPad Slim 5 16AHP9, IdeaPad Slim 5 16IMH9, and IdeaPad Slim 5 16IRU9): 100 W · Supported signaling protocols: USB 2.0 480 Mbps SuperSpeed USB 5 Gbps DisplayPortTM Alt Mode (DisplayPort 1.4 compliant) Maximum output resolution: 4K @ 60 Hz USB Power Delivery Note: Data rates and performance ratings are dependent on connected devices and cables if they are used. For DisplayPort connection through a USB Type-C connector, the listed maximum output capacity is only available on external displays with a DisplayPort, a Mini DisplayPort, or a USB Type-C connector that supports DisplayPort Alternate Mode. For connections using a converter or an adapter, the actual output resolution may be lower. · Supported signaling protocol: Transition minimized differential signaling (TMDS) · Maximum output resolution: 1920 × 1080 @ 60 Hz Chapter 1. Meet your computer 15 Memory card slot Combo audio jack Supported card type: microSD card · Diameter: 3.5 mm · Supported plugs: 3pole. TRS 4pole, TRRS (CTIA and OMTP) Security Fingerprint reader UEFI/BIOS passwords Location: Palm rest · Administrator password · User password · Master hard disk password · User hard disk password Network Wi-Fi Bluetooth · Wi-Fi 6E, or · Wi-Fi 6 Bluetooth 5.2 * for selected models Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device USB 3.2 Gen 1 Data rate (Gbit/s) 5 Operating environment Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature · At altitudes up to 2438 m (8000 ft) Operating: 5°C to 35°C (41°F to 95°F) Storage: 5°C to 43°C (41°F to 109°F) · At altitudes above 2438 m (8000 ft) Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). 16 User Guide Relative humidity · Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) · Storage: 5% to 95% at wet-bulb temperature 27°C (81°F) Avoid constant body contact with specific hot sections CAUTION: When the computer is operating, it should be placed on a hard and flat surface with its bottom area not in contact with user's bare skin. Under normal operating conditions, the temperature of the bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such temperatures can still be high enough to cause discomfort or harm to the user if directly touched for over 10s at a time. As such, it is recommended that users avoid prolonged direct contact with the bottom of the computer. Chapter 1. Meet your computer 17 18 User Guide Chapter 2. Get started with your computer Connect to a network Connect to a Wi-Fi network Ensure that you have a secure Wi-Fi network account and the required credentials. Step 1. Step 2. Step 3. Select the network icon on the bottom right of your display. Select an available network, and then select Connect. If you want to be automatically connected to this Wi-Fi network the next time you start your computer, select Connect automatically before selecting Connect. Input your credentials if necessary, and then follow the on-screen instructions to connect to the disired Wi-Fi network. Establish a wired connection Step 1. Plug an Ethernet cable into the Ethernet connector on your computer. Step 2. Plug the other end of the Ethernet cable into a network wall jack or a router. Note: If your computer does not include an Ethernet connector, you can purchase a USB-C to Ethernet adapter from Lenovo at https://www.lenovo.com/accessories. © Copyright Lenovo 2024 19 Work with Windows The following table contains Windows frequently used settings. You can learn the basics and start working with Windows right away. To configure settings, type the corresponding keywords in the Windows search box and select the best match. Follow the on-screen instructions to customize settings. Table 6. Basic settings Functions Descriptions Search by keywords Control Panel View or change Windows settings, including hardware and software setup and configuration. Control Panel Connect to Wi-Fi networks For models with a wireless LAN module, you can connect your computer to a Wi-Fi network. Click the network icon in the Windows notification area, and then select a network for connection. Note: The wireless LAN module on your computer may support different standards. For some countries or regions, use of 802.11ax may be disabled according to local regulations. Wi-Fi Connect to wired For models with an Ethernet connector, you can use an Ethernet cable to networks connect your computer to a wired network. Ethernet Airplane mode Airplane mode is a convenient setting to turn all wireless communications of Airplane mode your computer on and off. You may need to turn it on when boarding an airplane. Night light mode Night light is a switch in Windows that you can turn on and off. When it is turned on, your screen shows warmer colors and the amount of emitted blue light is reduced. Enabling night light reduces the chances of developing eye fatigue or eye strain. Note: For more guidance on reducing eye fatigue or eye strain, go to https://www.lenovo.com/us/en/compliance/visual-fatigue. Night light Adjust color temperature If night light mode is turned on, you can adjust the color temperature of the screen. Note: Selected Lenovo computers are low blue light certified using night light mode and color temperature settings available in the pre-installed operating system. These computers are tested with night light turned on and color temperature set to 48 or greater. Night light Windows Update Microsoft periodically releases feature and security updates to the Windows operating system. Updates that are applicable to your Windows version are downloaded automatically when your computer is connected to the Internet. When updates are downloaded, you are prompted to restart the computer to install these updates. You can also manually check if there are available updates for the installed version of Windows. Attention: Only use Windows Update to download and install updates. Updates downloaded from other sources may include security risks. Windows Update 20 User Guide Table 7. Optional settings Functions Descriptions Set up face recognition Enroll your fingerprint For models with a Windows Hello-compatible infrared camera, you can set up face recognition to sign in with your face. For models with a fingerprint reader, you can enroll your fingerprint for Windows sign-in. Search by keywords Sign-in options Sign-in options Windows help information If the on-screen instructions cannot solve your problem, refer to the following to get the online Windows help information. · Type Get Help or Tips in the Windows search box and then press Enter. When the app opens, type the problem description and select the matched result. · Visit Microsoft Support Web site: https://support.microsoft.com. Enter what you are looking for in the search box and get search results. Unique Lenovo apps Lenovo Vantage Lenovo Vantage is a one-stop solution to help you update your computer, configure hardware settings, and access personalized support. If your computer is pre-installed with Lenovo Vantage, type Vantage in the Windows search box to launch this app. Notes: · Available features may vary depending on your computer model. · You can download the latest version of this app from Microsoft Store. Interact with your computer Connect to an external display Connect to a wired display Connect your computer to the desired display with an appropriate cable. Step 1. Connect one end of the display cable to the HDMI connector or a multi-purpose USB Type-C connector on your computer. Step 2. Connect the other end of the cable to the display. Chapter 2. Get started with your computer 21 Connect to a wireless display Ensure that: · Both your computer and the display support Miracast® technology. · The display is connected to the same Wi-Fi network as your computer and is discoverable. Step 1. Press Windows key + K. The computer searches for wireless display devices and audio devices and lists the results. Step 2. Select the display you want to connect to, and then follow the on-screen instructions. Change display settings Step 1. Right-click on a blank area on the desktop, and then select Display settings. Your computer shows the Display window. Step 2. Select the display for which you want to change the settings. Step 3. Change the display settings as necessary. Set the display mode Step 1. Press or Fn + . Your computer shows a list of display modes, with the current mode highlighted. Step 2. Select a display mode from the list. Enroll your fingerprints (for selected models) You can use the biometric fingerprint option to sign in to Windows quickly if your computer includes a fingerprint sensor. This sign-in option provides a reliable and secure way of identity verification. Step 1. Step 2. Step 3. Select Start Settings Accounts Sign-in options. Under Ways to sign in, select Fingerprint recognition (Windows Hello) to set up sign-in with a fingerprint sensor. Follow the on-screen instructions to enroll your fingerprints. Notes: · You need to set up a PIN code before you are allowed to use this sign-in option. · It is recommended that you enroll multiple fingerprints in case of any injuries to your fingers. 22 User Guide Protect your privacy using the camera shutter The camera shutter is a mechanical component that prevents any attempt from capturing your image, thus protecting your privacy. To cover the camera lens, slide the camera shutter to the left. When you want to use the camera, slide the camera shutter to the right. If you slide the camera shutter to the left during a video call , people on the video call will not be able to see you. If you slide the camera shutter back to the right, they will be able to see you again. Hotkeys Look at the top row of the keyboard of your Lenovo computer and you'll find keys with printed icons. These keys are called hotkeys and they provide shortcuts to functions that you'll use frequently. The function that each hotkey provides is denoted by the icon printed on the key. Hotkeys share keys with function keys (F1F12) and other keys. Depending on the FnLock setting, you use hotkey functions by pressing the key directly or in combination with the Fn key. Note: The FnLock switch does not apply to hotkeys not found in the first row of the keyboard. To use these hotkeys, always hold down the Fn key while pressing the key. Figure 8. Location of the Fn key Related topics Appendix A "Function descriptions for Lenovo hotkeys" on page 43 The FnLock switch The FnLock is an electronic switch that affects how you use hotkey functions. To turn it on and off, press Fn + Esc. Chapter 2. Get started with your computer 23 Note: The Esc key is in the upper left corner of the keyboard. It has an LED that indicates the status of the FnLock switch. Figure 9. Locations of the FnLock key and the Fn key A Lenovo keyboard usually contains hotkeys in the top row. These hotkeys share keys with the function keys (F1F12) and other keys. For these dual-function keys, the icons or characters denoting the primary functions are printed on top of the icons and characters denoting the secondary functions. · A: an icon or character denoting the primary function · B: an icon or character denoting the secondary function Figure 10. The layout of a dual-function key Table 8. FnLock and dual-function keys FnLock (Esc) LED Off FnLock status Pressing the hotkey alone Disabled Primary function On Enabled Secondary function Pressing the hotkey while holding down the Fn key Secondary function Primary function The Copilot key The era of AI has arrived, and many Lenovo PCs now include a Copilot key on the keyboard. It is located either in the bottom or the top row of the keyboard and is marked with . For Windows PCs with Copilot in Windows available and enabled, pressing the Copilot key opens Copilot in Windows. Otherwise, pressing the Copilot key opens Windows Search. Note: Copilot in Windows may not be available in all geographical locations. In regions where Copilot in Windows is available, you may need to update your Windows operating system to version 23H2 or later through Windows Update for Copilot in Windows to become available. Related topics 24 User Guide "I pressed the Copilot key on my keyboard, but neither Copilot in Windows nor Windows Search opened. What could be the potential cause?" on page 37 Dual-function keys without printed icons Some dual-function keys share keys with letter keys and numeric keys. Such keys do not have a dedicated printed icon. The following table lists the hidden functions of these keys. Key combination Fn + M Fn + N Fn + Q Fn + R* Hidden function Enables/disables the touchpad Shows device information. Switches among different operation modes. Changes the display refresh rate. * for selected models Numeric keypad (for selected models) Some Lenovo computers include a dedicated numeric keypad on the far right of the keyboard. The keypad is used for entering numbers and operators quickly. Press the NumLock key to enable or disable the numeric keypad. Touch operations supported by Windows (for selected models) For computers with a touch-enabled screen, you can touch the screen directly with your fingers and interact with your computer in a more natural way. The following table lists frequently used touch operations that are supported by the Windows operating system. Touch operation Used for Opening apps, documents, and other functions on the taskbar or the Start menu Tap Opening apps that are pinned on the desktop Tap twice quickly Chapter 2. Get started with your computer 25 Touch operation Used for Opening the context menu Tap, hold, and lift Zooming out Pinch Zooming in Spread Opening the widgets panel Swipe in from the left edge Opening the notification center Swipe in from the right edge The Windows operating system also supports 3- and 4-finger gestures on the screen and the touchpad. You can set them up in Settings Bluetooth & devices. 26 User Guide Chapter 3. Explore your computer Intelligent features Your computer may be pre-installed with Lenovo Vantage or Lenovo PC Manager, but not both. Most features described here can be enabled or disabled in one of these apps. Other features may be enabled in a standalone app. Notes: · Software features are subject to change. Please refer to your actual product. · You may need to complete online updates to the apps for the features to take effect. Smart Key Smart Key provides a quick shortcut to Lenovo apps and service. Press Smart Key to open the launch panel. Note: There is also a trick to Smart Key. Go to Preference on the launch panel, select ADD and choose your favorite app to associate with Smart Key. When it is done, press Smart Key twice in quick succession and your favorite app is opened. Gesture controls Lenovo unique touch gestures In addition to touch gestures supported by the Windows operating system, some Lenovo computers may support additional touch gestures. You can perform these gestures on the touchpad of your computer. © Copyright Lenovo 2024 27 Gesture Function Increases/Decreases display brightness when you watch videos in full screen mode. Note: This gesture is not supported by all video players and may conflict with similar third-party gesture functions. Slide up/down on the left side of the touchpad Note: For computers with a touch-enabled screen, you can also perform this gesture on the left side of the screen. Increases/Decreases system volume when you watch videos in full screen mode. Note: This gesture is not supported by all video players and may conflict with similar third-party gesture functions. Slide up/down on the right side of the touchpad Note: For computers with a touch-enabled screen, you can also perform this gesture on the right side of the screen. Presence Detection (for selected models) Presence Detection enables you to improve work efficiency by automatically waking up and logging into your computer, or dimming the display and locking the computer depending on user detection. For selected video players, this feature will pause any video playing when you leave the computer and resume upon your return. 28 User Guide Super Resolution (for selected models) By utilizing the capabilities and potentials of Intel processors, Super Resolution helps you play videos with a higher resolution than the original. It works especially well in cases where the source video has poor resolution. For most players, Super Resolution can be enabled or disabled in Lenovo Vantage or Lenovo PC Manager, but for some specific players, you might need to enable this feature manually. Eye Care Mode Eye Care Mode intelligently adjusts the color temperature of the screen and can reduce the chances of developing eye fatigue or eye strain. Smart Noise Cancelling Smart Noise Cancelling is a noise reduction feature available on some Lenovo product models. By filtering out input and output noises, Smart Noise Cancelling enhances your audio experience. Function Description Remarks Voice Recognition: Your computer captures multiple voices in a way that reflects their original spatial positions. Microphone noise cancelling Only My Voice: This option requires you to record your voice so that your computer captures this voice only and tries to eliminate other voices. Note: To remove your voice record, select REMOVE MY VOICE. Normal: Your computer focuses on the voice of the person facing it and reduces ambient sounds. · This function takes effect only when built-in microphones/arrays or 3.5 mm jack wired microphones are used as the input media. · To disable this function, select Off. Multiple Voices: Your computer captures multiple voices from an expanded range in front of the computer. Speaker noise cancelling Meeting noise cancelling Your computer filters out other sounds to play only human voices. When this function is selected, your computer uses special algorithms for noise reduction when you are using conferencing applications. These functions are not applicable to scenarios like listening to music and watching videos. Notes: · Depending on its hardware, your computer may not support all the functions and options described above. Chapter 3. Explore your computer 29 · You can view and customize this feature under Device Settings in Lenovo Vantage or Lenovo PC Manager. · You may need to connect to a network and update the app for this feature to take effect. Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Rechargeable battery pack Your computer includes a built-in, rechargeable battery pack that makes mobile computing a reality. When the computer is plugged into an electrical outlet, the battery charges. If you use the computer when you don't have access to an electrical outlet, the battery discharges to supply electricity that the computer system requires for operation. You can charge the battery any time you want. The battery packs of Lenovo computers support multiple charging modes that are suitable for different power usage habits. You can switch the battery's active charging mode in Lenovo Vantage or Lenovo PC Manager. Battery charging is also affected by its temperature. The recommended temperature range for charging the battery is between 10°C (50°F) and 35°C (95°F). Note: You can check the battery temperature in Lenovo Vantage. To maximize the life of the battery, once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again. Normal mode Normal mode is the most basic charging mode. In normal mode, it typically takes 2 to 4 hours for the battery to charge from 0% to 100%. Rapid charge mode If you want the battery to be charged faster than in normal mode, switch the battery charging to rapid charge mode. The following table lists the typical time needed for batteries in rapid charge mode to be charged to 80% and 100% respectively. Table 9. Reference charge time for batteries in rapid charge mode Mode Time needed to charge from 0% to 80% Rapid charge Less than 1 hour Time needed to charge from 0% to 100% Less than 2 hours Conservation mode If your computer is constantly plugged into an electrical outlet, consider switching the battery charging to conservation mode. In conservation mode, the battery will not be fully charged. Instead, the battery's charge will be kept within 75%80%. This is beneficial to the long-term health of the battery. Note: If you want the battery to be fully charged before bringing the computer to work, disable conservation mode by switching the battery charging to normal or rapid charge mode. Overnight battery charging mode Some people follow a regular pattern when using their computers. They finish their workday with the computer at a low battery charge level. They plug in their computers at night and need the battery to be fully 30 User Guide charged the next morning so they can unplug the computer and bring it to work. These activities happen at approximately the same time each day. If this sounds like you, consider enabling overnight battery charging mode for the battery. Overnight battery charging mode affects battery charging during the night hours, the time when you're usually asleep. When it is enabled, the computer regularly adapts its charging behavior based on observation of when you plug in the computer at night and unplug it in the morning. During the nighttime, the battery is charged to a particular range and is kept within that range for an extended period, before being further charged to 100%. Overnight battery charging mode ensures safe charging during the night and is beneficial to the long-term health of the battery. Note: With overnight battery charging mode enabled, if you break your routine one day by unplugging the computer much earlier than usual in the morning, you may find that the battery is not fully charged. If the battery pack of your computer supports overnight battery charging mode, it can be enabled in Lenovo Vantage or Lenovo PC Manager. Recover full battery capacity If your computer is constantly plugged in to an electrical outlet and the battery rarely discharges, the battery may not be charged to its full capacity even if the battery meter reports 100% charge. You can recover the battery's full charging potential simply by discharging and re-charging the battery. Step 1. Unplug the computer and use it until the battery charge drops below 20%. Step 2. Plug in the computer and charge the battery to 100%. Set power button behavior By default, pressing the power button puts the computer to sleep mode. However, you can change the power button behavior in Windows Control Panel. Step 1. Type Control Panel in the Windows search box and then press Enter. Open the control panel and view by large or small icons. Step 2. Select the power options and then click to choose what the power button does. A power plan A power plan is a collection of power-saving settings made available by an operating system. With a power plan, you can set idle time-outs for different hardware components to enter a low-power state. The default power plan and some of its idle time-out settings are listed below for computer models pre-installed with Windows. The listed settings are active when the computer is connected to an electrical outlet. If your computer includes a built-in battery pack, a different collection of time-out settings is set to take effect when the computer is operating on battery power. · Default power plan: Balanced · Turn off the display: after 5 minutes · Put the computer to sleep: after 5 minutes Note: To wake the computer from the sleep state, press the power button or any key on the keyboard. Change or customize a power plan This operation is applicable to computers with pre-installed Windows. Chapter 3. Explore your computer 31 Step 1. Type power plan in the Windows search box and then press Enter. Step 2. Customize a power plan of your preference. System operation modes Lenovo has preset several modes in which your computer can operate. The maximum attainable performance, power consumption, and speed limit for the heat sink fan vary among the different operation modes. Consider the following conditions when you want to switch operation modes. · The environment where you use your computer, and · The tasks running on your computer You can switch the operation mode in the pre-installed app Lenovo Vantage or Lenovo PC Manager. As a shortcut, you can also use the key combination Fn + Q. Three modes are usually available for most Lenovo computers. The following table lists the operation modes and the recommended conditions for each mode. Note: The operation modes listed in the table are descriptive and may not be the same as those displayed by the app. Table 10. Operation modes and their recommended usage conditions Operation mode Recommended conditions High Performance Auto (Balance) · Your computer is plugged into an electrical outlet. · You want the best performance, and · You don't care if the fan makes a little noise. You plan to frequently switch between different computer tasks over a period of time. Power Saving (Quiet) · Your computer is operating on battery power, or · You want the computer to be as quiet as possible. Note: In Auto (Balance) mode, the computer dynamically switches between High Performance mode and Power Saving (Quiet) mode depending on the tasks running on the computer. Change settings in UEFI/BIOS setup utility This section introduces what UEFI/BIOS is and the operations you can perform in its setup utility. What is UEFI/BIOS setup utility UEFI/BIOS is the first program that runs when a computer starts. UEFI/BIOS initializes hardware components and loads the operating system and other programs. Your computer may include a setup program (setup utility) with which you can change certain UEFI/BIOS settings. Open the UEFI/BIOS setup utility Step 1. Turn on or restart the computer. Step 2. When the Lenovo logo appears on the screen, press F2 repeatedly. Or enter Novo Button menu. Step 3. Select UEFI/BIOS Setup. Select boot devices Normally, the computer starts with a boot manager loaded from the secondary storage device of the computer. Occasionally, you may need to start the computer with a program or boot manager loaded from 32 User Guide another device or a network location. After the system firmware initializes all devices, you can press an interruption key to display the boot menu and select a desired boot device. Step 1. Step 2. Step 3. Turn on or restart the computer. Press F12. From the boot device menu, select a boot device to start the computer. You can make a permanent change on boot devices in the UEFI/BIOS setup utility. Select the Boot menu; in the EFI section, select the desired boot device and move it to the top of the device list. Save changes and exit the setup utility for the change to take effect. Change hotkey mode Step 1. Step 2. Step 3. Step 4. Open the UEFI/BIOS setup utility. Select Configuration Hotkey Mode and press Enter. Change the setting to Disabled or Enabled. Select Exit Exit Saving Changes. Enable or disable always-on For some Lenovo computers with always-on connectors, the always-on function can be enabled or disabled in the UEFI/BIOS setup utility. Step 1. Step 2. Step 3. Step 4. Open the UEFI/BIOS setup utility. Select Configuration Always On USB and press Enter. Change the setting to Disabled or Enabled. Select Exit Exit Saving Changes. Set passwords in UEFI/BIOS setup utility This section introduces the types of passwords that you can set in the UEFI (Unified Extensible Firmware Interface) or BIOS (Basic Input/Output System) setup utility. Password types You can set various types of passwords in the UEFI/BIOS setup utility. Password type Administrator password User password Master hard disk password User hard disk password Pre-requisite Usage No You must enter it to start the setup utility. The administrator password must be You can use the user password to set. start the setup utility. No You must enter it to start the operating system. The master hard disk password must You can use the user hard disk be set. password to start the operating system. Notes: · All passwords set in the setup utility consist of alphanumeric characters only. Chapter 3. Explore your computer 33 · If you start the setup utility using the user password, you can only change a few settings. Set administrator password You set the administrator password to prevent unauthorized access to the UEFI/BIOS setup utility. Attention: If you forget the administrator password, a Lenovo authorized service personnel cannot reset your password. You must take your computer to a Lenovo authorized service personnel to have the system board replaced. Proof of purchase is required and a fee will be charged for parts and service. Step 1. Step 2. Step 3. Step 4. Step 5. Open the UEFI/BIOS setup utility. Select Security Set Administrator Password and press Enter. Enter a password string that contains only letters and numbers and then press Enter. Enter the password again and press Enter. Select Exit Exit Saving Changes. Next time you start the computer, you must enter the administrator password to open the setup utility. If Power on Password is enabled, you must enter the administrator password or the user password to start the computer. Change or remove administrator password Only the administrator can change or remove the administrator password. Step 1. Open the UEFI/BIOS setup utility using the administrator password. Step 2. Select Security Set Administrator Password and press Enter. Step 3. Enter the current password. Step 4. In the Enter New Password text box, enter the new password. Step 5. In the Confirm New Password text box, enter the new password again. Note: If you want to remove the password, press Enter in both text boxes without entering any character. Step 6. Select Exit Exit Saving Changes. If you remove the administrator password, the user password is also removed. Set user password You must set the administrator password before you can set the user password. The administrator of the setup utility might need to set a user password for use by others. Step 1. Open the UEFI/BIOS setup utility using the administrator password. Step 2. Select Security Set User Password and press Enter. Step 3. Enter a password string that contains only letters and numbers and then press Enter. The user password must be different from the administrator password. Step 4. Enter the password again and press Enter. Step 5. Select Exit Exit Saving Changes. 34 User Guide Enable power-on password If the administrator password has been set, you can enable the power-on password to enforce greater security. Step 1. Open the UEFI/BIOS setup utility. Step 2. Select Security Power on Password and press Enter. Step 3. Step 4. Note: The administrator password must be set in advance. Change the setting to Enabled. Select Exit Exit Saving Changes. If the power-on password is enabled, a prompt appears on the screen every time you turn on the computer. You must enter the administrator or user password to start the computer. Set hard disk password You can set a hard disk password in the setup utility to prevent unauthorized access to your data. Attention: Be extremely careful when setting a hard disk password. If you forget the hard disk password, a Lenovo authorized service personnel cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized service personnel to have the hard disk drive replaced. Proof of purchase is required and a fee will be charged for parts and service. Step 1. Open the UEFI/BIOS setup utility using the administrator password. Step 2. Select Security Set Hard Disk Password and press Enter. Note: If you start the setup utility using the user password, you cannot set the hard disk password. Step 3. Follow on-screen instructions to set both master and user hard disk passwords. Note: The master and user hard disk passwords must be set at the same time. Step 4. Select Exit Exit Saving Changes. If the hard disk password is set, you must provide the correct password to start the operating system. Change or remove hard disk password Step 1. Step 2. Step 3. Open the UEFI/BIOS setup utility. Select Security. Change or remove the hard disk password. To change or remove the master password, select Change Master Password and press Enter. Note: If you remove the master hard disk password, the user hard disk password is also removed. To change the user hard disk password, select Change User Password and press Enter. Note: The user hard disk password cannot be removed separately. Step 4. Select Exit Exit Saving Changes. Chapter 3. Explore your computer 35 36 User Guide Chapter 4. Help and support Frequently asked questions How do I partition my storage drive Refer to https://support.lenovo.com/solutions/ht503851. I pressed the Copilot key on my keyboard, but neither Copilot in Windows nor Windows Search opened. What could be the potential cause? Your Windows operating system version is not up to date and does not include the necessary software components. Update your Windows operating system to version 23H2 or later using Windows Update and then try again. Note: The Version 23H2 update may not be immediately available for your PC. You may need to periodically open Windows Update and manually check for updates to install the 23H2 update when it becomes available for your PC. What should I do if my computer stops responding Press and hold the power button until the computer turns off. Then restart the computer. What should I do if I spill liquid on the computer 1. Carefully unplug the ac power adapter and turn off the computer immediately. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits. Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable. 2. Wait until you are certain that all the liquid is dry before turning on your computer. CAUTION: Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes. Where can I get the latest device drivers and UEFI/BIOS · Lenovo Vantage or Lenovo PC Manager · Lenovo Support Web site at https://support.lenovo.com. Why does my computer start automatically when I open the lid Your computer may have Flip to Start enabled. Many Lenovo notebook computers include a sensor that can detect the angle at which the lid is opened. When you open the lid, the sensor can detect this behavior. If Flip to Start is enabled, the computer will respond by starting up automatically. If you don't like this feature, you can disable it. Flip to Start can be enabled and disabled in: · Lenovo Vantage or Lenovo PC Manager © Copyright Lenovo 2024 37 · Firmware Setup Utility Self-help resources Use the following self-help resources to learn more about the computer and troubleshoot problems. Resources Troubleshooting and frequently asked questions Accessibility information Reset or restore Windows Use Lenovo Vantage or Lenovo PC Manager to: · Download and install the latest drivers and firmware. · Configure hardware settings. · Diagnose computer hardware problems. · Check the computer warranty status. Product documentation: · Generic Safety and Compliance Notices · Safety and Warranty Guide · Setup Guide · This User Guide · Regulatory Notice Lenovo Support Web site with the latest support information on the following: · Drivers and software · Diagnostic solutions · Product and service warranty · Product and parts details · Knowledge base and frequently asked questions Windows help information How to access? · https://www.lenovo.com/tips · https://forums.lenovo.com https://www.lenovo.com/accessibility · Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery. 2. Follow the on-screen instructions. · Use Windows recovery options. 1. Go to https://pcsupport.lenovo.com. 2. Detect your computer or manually select your computer model. 3. Click Troubleshoot & Diagnose Custom Troubleshooting Operating System Diagnostics and then follow the on-screen instructions. Use Windows Search. 1. Go to https://support.lenovo.com. 2. Detect your computer or select your computer model manually. 3. Select Guides & Manuals and filter out the documentation you want. Visit https://support.lenovo.com. · Use Get Help or Tips. · Use Windows Search. · Microsoft Support Web site: https:// support.microsoft.com 38 User Guide What is a CRU? Customer replaceable units (CRUs) are parts that can be replaced by the customer. A Lenovo computer may contain the following types of CRUs: Self-service CRU Optional-service CRU Parts that can be replaced easily by customers themselves or by trained service technicians at an additional cost. Parts that can be replaced by customers with a greater skill level. Trained service technicians can also provide service to replace the parts under the type of warranty designated for the customer's machine. If you intend to install a CRU, Lenovo will ship the CRU to you. You might be required to return the defective part that is replaced by the CRU. When a return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty at https://www.lenovo.com/warranty/llw_ 02. CRUs for your product model The table below lists the CRUs and CRU types that are defined for your product model. Part Power cord ac power adapter Self-service CRU X X Optional-service CRU Notes: · CRU replacement instruction is provided in one or more of the following publications and is available from Lenovo at any time upon your request. the product User Guide the printed publications that come with the product · Replacement of any parts not listed above, including the built-in rechargeable battery, must be done by a Lenovo-authorized repair facility or technician. Go to https://support.lenovo.com/partnerlocation for more information. Chapter 4. Help and support 39 Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Record product information and problem details before you contact Lenovo. Product information · Product name · Machine type and serial number Problem symptoms and details · What is the problem? Is it continuous or intermittent? · Any error message or error code? · What operating system are you using? Which version? · Which software applications were running at the time of the problem? · Can the problem be reproduced? If so, how? Note: The product name and serial number can usually be found on the bottom of the computer, either printed on a label or etched on the cover. Lenovo Customer Support Center During the warranty period, you can call Lenovo Customer Support Center for help. Telephone numbers For a list of the Lenovo Support phone numbers for your country or region, go to https:// pcsupport.lenovo.com/supportphonelist. Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative. Services available during the warranty period · Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. · Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. · Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available. Services not covered · Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts · Identification of software problem sources · Configuration of UEFI/BIOS as part of an installation or upgrade · Changes, modifications, or upgrades to device drivers · Installation and maintenance of network operating systems (NOS) · Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product, see "Warranty information" in the Safety and Warranty Guide that comes with your computer. 40 User Guide Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// pcsupport.lenovo.com/warrantyupgrade. Service availability and service name might vary by country or region. Chapter 4. Help and support 41 42 User Guide Appendix A. Function descriptions for Lenovo hotkeys Hotkey functions are denoted by the icons printed on the keys. The following table describes the functions of all Lenovo hotkeys. The keyboard of your Lenovo computer should only support a subset of the listed hotkeys. Table 11. Hotkey icons and denoted functions Hotkey icon Function description Mutes/Unmutes sound. Increases volume. Decreases volume. Enables/Disables the microphone. Increases screen brightness. Decreases screen brightness. Selects and sets up display devices. Enables/Disables airplane mode. (Windows operating systems) Displays the Lenovo Smart Key quick launch panel. Enables/Disables the touchpad. Displays all open apps as thumbnails. (Windows operating systems) Opens the Calculator app. (Windows operating systems) Opens the Snipping tool. (Windows operating systems) Opens the Settings app. (Windows operating systems) Locks the screen. (Windows operating systems) Opens the clipboard history. (Windows operating systems) Puts the computer to sleep. Opens the context menu of the current active app. Opens an associated voice app or voice service. Adjusts the keyboard backlight. Increases the brightness of the keyboard backlight. Decreases the brightness of the keyboard backlight. Answers an incoming Microsoft Teams call. Rejects an incoming Microsoft Teams call. Accesses Lenovo Support resources. Starts/Pauses audio or video playback. Stops audio or video playback. Plays the previous audio or video in the playlist. © Copyright Lenovo 2024 43 Table 11. Hotkey icons and denoted functions (continued) Hotkey icon Function description Plays the next audio or video in the playlist. Switches the computer's active operation mode. Blurs the background for videoconferencing. Switches the computer's active audio mode. Turns on/off night light mode. (Windows operating systems) Note: Hotkey functions may change if the associated app or the Windows operating system is updated. 44 User Guide Appendix B. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any other product, program, or service. Lenovo may have patents or pending patent programs covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: Lenovo (United States), Inc. 8001 Development Drive Morrisville, NC 27560 U.S.A. Attention: Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. Changes are made periodically to the information herein; these changes will be incorporated in new editions of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the products and software programs described in the manuals included with your computer, and the content of the manual, at any time without additional notice. The software interface and function and hardware configuration described in the manuals included with your computer might not match exactly the actual configuration of the computer that you purchase. For the configuration of the product, refer to the related contract (if any) or product packing list, or consult the distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained in specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk. © Copyright Lenovo 2024 45 Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. 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All other trademarks are the property of their respective owners. 46 User Guide
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