LG OLED TV Owner's Manual

Before Reading This Manual

Read this manual thoroughly before operating your TV and keep it for future reference.

You can download the manual, including installation, usage, troubleshooting, specifications, and licenses, from the LG website and view its contents on your PC or mobile device.

User Guide: For more information about this TV, read the USER GUIDE embedded in the product (depending on model). To open the USER GUIDE, navigate to [Support] > [User Guide].

Separate Purchase

• Separate purchase items can be changed or modified for quality improvement without prior notification. Contact your dealer to purchase these items. These devices only work with certain models.
• The model name or design may be subject to change depending on product function upgrades, manufacturer circumstances, or policies.
• A cable to connect antennas and external devices must be purchased separately.

Note: Product specifications or manual contents may change without prior notice due to product function upgrades. Items supplied with your product may vary depending on the model. Images shown may differ from your TV.

Warning! Safety Instructions

⚠️ CAUTION: RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.

The ⓘ symbol alerts users to the presence of uninsulated "dangerous voltage" within the product's enclosure that may pose a risk of electric shock.

The ⓘ symbol alerts users to important operating and maintenance instructions in the literature accompanying this apparatus.

⚠️ WARNING: TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

Environments to Avoid:

• Keep the product away from direct sunlight.
• Areas with high humidity, such as bathrooms.
• Near heat sources like stoves or other heat-producing devices.
• Near kitchen counters or humidifiers where steam or oil may be present.
• Areas exposed to rain or wind.
• Do not expose to dripping or splashing. Do not place objects filled with liquids (e.g., vases, cups) on or over the apparatus.
• Near flammable objects like gasoline or candles, or expose the TV to direct air conditioning.
• Excessively dusty places.

Failure to comply may result in fire, electric shock, combustion/explosion, malfunction, or product deformation.

Ventilation:

• Install your TV where there is proper ventilation. Do not install in confined spaces like bookcases.
• Do not install the product on a carpet or cushion.
• Do not block or cover the product with cloth or other materials while the unit is plugged in.

Take care not to touch ventilation openings. They may become hot during extended viewing periods.

Safety Precautions

Power Cord and Plug:

• Protect the power cord from physical or mechanical abuse (twisting, kinking, pinching, closing in a door, walking upon). Pay attention to plugs, wall outlets, and the cord exit point.
• Do not move the TV while the power cord is plugged in.
• Do not use a damaged or loosely fitting power cord.
• Grasp the plug when unplugging; do not pull the cord.
• Do not connect too many devices to the same AC power outlet to prevent fire or electric shock.

Disconnecting the Device from Main Power:

• The power plug is the disconnecting device. Ensure it remains readily accessible in case of emergency.

Children's Safety:

• Do not let children climb or cling onto the TV, as it may fall and cause serious injury.

Outdoor Antenna Grounding:

• If an outdoor antenna is installed, follow precautions. Avoid locating antennas near overhead power lines or electric circuits to prevent death or serious injury.
• Never touch the apparatus or antenna during a lightning storm; you may be electrocuted.

General Electrical Safety:

• Ensure the power cord is securely connected to the TV and wall socket. Improper connection can damage the plug/socket or cause fire.
• Do not insert metallic or inflammable objects into the product. If a foreign object is dropped, unplug and contact customer service.
• Do not touch the end of the power cord while it is plugged in.

Immediate Action Required:

• If the product is damaged, if water or another substance enters it, if you smell smoke or odors, or during lightning storms or long periods of disuse, unplug the product immediately and contact customer service. The AC power source is connected even if the TV is turned off.

Other Precautions:

• Do not use high voltage electrical equipment (e.g., bug zappers) near the TV, as it may cause malfunction.
• Do not attempt to modify the product without written authorization from LG Electronics, as this may cause fire, electric shock, or malfunction. Unauthorized modifications void the user's authority to operate the product.
• Use only LG-approved attachments/accessories to prevent fire, electric shock, malfunction, or product damage.
• Never disassemble the AC adapter or power cord.
• Handle the adapter carefully to avoid dropping or striking it, which could cause damage.
• To reduce the risk of fire or electrical shock, do not touch the TV with wet hands. Dry the power plug and prongs completely if they are wet or dusty.

Batteries:

• Store batteries out of reach of children.
• Do not short circuit, disassemble, or overheat batteries. Do not dispose of batteries in fire. Avoid excessive heat.
• Caution: Risk of fire or explosion if batteries are replaced with an incorrect type.

Moving the TV:

• Ensure the product is turned off, unplugged, and all cables are removed before moving. Two or more people may be needed for larger TVs.
• Do not press or put stress on the front panel, as this may result in product damage, fire hazard, or injury.
• Keep packing anti-moisture material or vinyl packing out of reach of children.
• Avoid impact shock, falling objects, or dropping anything onto the screen.
• Do not press strongly on the panel with a hand or sharp object, or scratch it, as this may damage the screen.

Cleaning:

• Unplug the power cord before cleaning. Wipe gently with a soft, dry cloth.
• Do not spray water or liquids directly onto the TV.
• Do not use chemicals such as glass cleaner, air freshener, insecticide, lubricants, wax, abrasive, thinner, benzene, or alcohol, as they can damage the product or its panel, potentially causing electric shock or product damage.

Installation

Lifting and Moving the TV

Follow these guidelines to prevent scratches, damage, and ensure safe transportation:

• It is recommended to move the TV in its original box or packing material.
• Before moving or lifting, disconnect the power cord and all cables.
• When holding the TV, the screen should face away from you to avoid damage.
• Hold the side and bottom of the TV frame firmly. Avoid holding the transparent part, speaker, or speaker grill area.
• For large TVs, at least two people should be present for transportation.
• When transporting, avoid jolts or excessive vibration.
• Keep the TV upright; never turn it on its side or tilt it.
• Do not apply excessive pressure that could cause flexing or bending of the frame chassis, as this may damage the screen.
• Be careful not to damage protruding buttons when handling the TV.
• Avoid touching the screen at all times to prevent damage.
• When attaching the stand, place the screen facing down on a cushioned table or flat surface to protect it from scratches.

Mounting on the Table

1. Lift and tilt the TV into its upright position on a table. Leave at least 10 cm (minimum) space from the wall for proper ventilation (depending on model).
2. Connect the power cord to a wall outlet.

Securing TV to the Wall

1. Insert and tighten the eye-bolts or TV brackets and bolts on the back of the TV. If bolts are already inserted at the eye-bolt positions, remove them first.
2. Mount the wall brackets with bolts to the wall, matching the location of the wall bracket and the eye-bolts on the rear of the TV.
3. Connect the eye-bolts and wall brackets tightly with a sturdy rope, ensuring the rope is horizontal to the flat surface.

• Use a platform or cabinet that is strong and large enough to support the TV securely.
• Brackets, bolts, and ropes are not provided. Obtain additional accessories from your local dealer.

Note: Do not apply foreign substances (oils, lubricants, etc.) to screw parts during assembly, as this may damage the product. Do not use unapproved items to ensure safety and product lifespan. Damage or injury from unapproved items is not covered by warranty.

If installing the TV on a stand, take precautions to prevent overturning, which could cause injury.

When assembling the stand, ensure all provided screws are attached. If screws are not fully tightened, the product may tilt or tip over. Overtightening screws can cause them to come off due to abrasion.

When installing on a cabinet or shelf, ensure its width is greater than the TV's width (depending on model).

If the TV is placed on the stand, its screen may tilt back slightly. If the stand is not level due to an object underneath or an uneven surface, the product may fall, causing injury or damage.

If there is an issue with swivel angle adjustment, lift the product slightly and place it back down.

Wall Mounting Precautions

Before Installation (Wall mount included model only)

• Installation on a concrete wall or wood stud is recommended. Installation on other surfaces (dry wall, plywood, bricks) is not recommended and may result in the product falling.
• Install the product only on a vertical wall. Do not install on tilted walls or ceilings that exceed building standards. LG is not responsible for problems caused by improper installation.
• Check enclosed accessories before installation. LG is not responsible for lost or damaged accessories after the inner packaging is opened.
• Keep enclosed accessories out of reach of children to prevent choking hazards.
• Tighten screws until fully snug. Avoid excessive force, which can damage the wall, product, or reduce rigidity/performance.
• Avoid installing a TV that exceeds the specified tensile load or applying external force.
• Use work tools with care during installation.

Tools for Installation:

• "+" shaped screwdriver (manual or electric)
• Level
• Drill
• Ø 8 mm drill bit for concrete or Ø 4 mm drill bit for steel

Securing TV to the Wall (Wall mount included model only)

Please use the TV close to the wall after installation.

How to Fix Anchors and Screws (Wall mount included model only)

• Use the enclosed anchors and screws on crack-free concrete walls.
• The wall mount should be attached to a stud. If mounting into a stud is not possible, use appropriate drywall anchors (e.g., toggle bolts). Ensure anchors and the wall can support the TV's weight. Check with a local professional if supplied anchors are not suitable for your situation.
• Other walls must be capable of supporting pullout loads of over 70 kgf (686 N) and shear loads of over 100 kgf (980 N) per fastener.
• Use an Ø 8 mm drill bit for concrete and a hammer (impact) drill, or an Ø 4 mm drill bit for wood stud to drill holes.

For Installation on Wood Stud:

Drill holes with a depth of 76 mm using the Ø 4 mm drill bit for wood. Clean the drilled hole. Without using a wall mounting anchor, fasten the wall mounting screw directly to the wood stud.

Starting TV

Turning on the TV

You can operate TV functions using the buttons (depending on model).

Mic switch: Off / On

Button Functions:

• <A type>: Power On (Press), Power Off (Press and Hold), Menu Control (Press), Menu Selection (Press and Hold).
• <B type>: Power On (Press), Power Off (Press and Hold), Volume Control, Programmes Control.

Note:

• If the TV is turned on for the first time after factory shipment, initialization may take a few minutes.
• Your TV's OSD (On Screen Display) may differ slightly from this manual.
• You can turn the TV-embedded microphone on/off using the microphone switch at the bottom of the TV.
• For models with motion sensors, the TV may turn on by recognizing motion if the screen-on function is set (depending on model).

Connections

Connect various external devices to the TV and switch input modes to select an external device. Refer to the manual provided with each device for more information.

Antenna/Cable

• Connect the TV to a wall antenna socket with an RF cable (75 Ω).
• Use a signal splitter to connect more than 2 TVs.
• If image quality is poor, install a signal amplifier.
• If image quality is poor with an antenna connected, try realigning the antenna.
• An antenna cable and converter are not supplied.
• This TV cannot receive Ultra HD broadcasts directly in locations not supported by Ultra HD broadcasting.
• Use the AV cover for aesthetic purposes. Connecting too many cables may cause lifting problems; remove the AV cover if necessary (depending on model).

Satellite Dish

• Connect the TV to a satellite dish via a satellite socket with a satellite RF cable (75 Ω) (depending on model).

HDMI

• When connecting an HDMI cable, turn off the product and external devices.

Note:

• If the connected device supports HDMI Deep Colour, your picture may be clearer. If not, change the TV's [HDMI Deep Colour] setting to off. Navigate: [Menu] > [General] > [External Devices] > [HDMI Settings] > [HDMI Deep Colour].
• Use a certified cable with an HDMI logo. Using a non-certified cable may result in no display or connection errors.
• Recommended HDMI Cable Types: Ultra High Speed HDMI®/™ cable (3 m or less).

USB

• Some USB Hubs may not work. If a USB device connected via a USB Hub is not detected, connect it directly to the TV's USB port.

Note: For optimal connection, HDMI cables and USB devices should have bezels less than 10 mm thick and 18 mm width. Use an extension cable that supports USB 2.0 if the USB cable or memory stick does not fit into your TV's USB port (depending on model).

IR Blaster

• Control set-top boxes, Blu-ray/DVD players, soundbars, game consoles, etc., using the IR Blaster (depending on country/model).
• Connect the IR Blaster cable to the TV's IR Blaster port.
• Use universal control settings to control the device.
• Secure the IR Blaster with the provided 3M tape.

External Devices

• Available external devices include: Blu-ray players, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PCs, gaming devices, and other external devices.

Note:

• External device connection may differ by model.
• In PC mode, noise may occur related to resolution, pattern, contrast, or brightness. Adjust settings if noise is present.
• Some resolution settings may not work properly depending on the graphics card.
• If Ultra HD content is played from a PC, video or audio may become disrupted intermittently depending on PC performance.
• When connecting to a wired LAN, use a CAT 7 cable for high-speed internet transmission (if a LAN port is provided).

Specifications

Broadcasting Specifications

• Television system: Terrestrial / Cable / Satellites Digital TV
• External antenna impedance: 75 Ω

Certain 8K input/decoding standards may not be supported. An additional device may be necessary. Upscaled and enhanced 8K images will vary depending on the source content (depending on model).

Environment Condition

• Operating Temperature: 0 °C to 40 °C
• Operating Humidity: Less than 80%
• Storage Temperature: -20 °C to 60 °C
• Storage Humidity: Less than 85%

Conditions for Wall Mount Installation

• Tilt Angle: 0° - 15°

* This specification applies only to products with an adjustable wall mount angle.

For information on power supply and consumption, refer to the label attached to the product. Typical power consumption is measured according to IEC 62087 or country energy regulations. The label may be inside the external device connection terminal cover on some models. Typical power consumption may not be on the label depending on the model or country.

Product Information

Open Source Software Notice

To obtain the source code for this product, covered by GPL, LGPL, MPL, and other open source licenses, and to access all referred license terms, copyright notices, and documents, please visit https://opensource.lge.com.

LG Electronics will also provide open source code on CD-ROM for a charge covering distribution costs (media, shipping, handling) upon email request to opensource@lge.com. This offer is valid for three years after the last shipment of this product.

Licenses

• HDMI™ HIGH-DEFINITION MULTIMEDIA INTERFACE
• QUICK SET (Magic Remote supported models only)
• HE Advance™ Covered by patents at patentlist.accessadvance.com

Troubleshooting

In TV / HDMI input, press the [Menu] button on the remote control three times to display the model name and serial number on the screen.

Cannot Control the TV with the Remote Control

• Check the remote control sensor on the product and try again.
• Check for obstacles between the product and the remote control.
• Check if batteries are working and properly installed.

No Image Display and No Sound Produced

• Check if the product is turned on.
• Check if the power cord is connected to a wall outlet.
• Check if the wall outlet is functioning by connecting other products.

The TV Turns Off Suddenly

• Check power control settings; power supply may be interrupted.
• Check if the auto-off function is activated. This product has an auto-off function that turns off the power if the remote control is not used for 15 minutes without an input signal.

When Connecting to the PC (HDMI), No Signal is Detected

• Turn the TV off/on using the remote control.
• Reconnect the HDMI cable.
• Restart the PC with the TV on.

Abnormal Display

• If the product feels cold, a slight "flicker" when turned on is normal.
• The panel contains millions of pixels. Tiny black dots or brightly colored dots (1 ppm) may appear; this is normal and does not affect performance or reliability. This phenomenon also occurs in third-party products and is not subject to exchange or refund.
• Brightness and color may vary depending on viewing position (left/right/top/down) due to panel characteristics. This is not a malfunction.
• Avoid touching the screen or holding fingers against it for extended periods, as this may cause temporary distortion effects.

Generated Sound (Depending on model)

• "Cracking" noise: Occurs due to plastic thermal contraction from temperature and humidity. Common in products with thermal deformation.
• Electrical circuit humming/panel buzzing: Low-level noise from high-speed switching circuits. Varies by product. Does not affect performance or reliability.

Troubleshooting: TV Not Turning On Continuously

The TV does not turn on continuously due to Always Ready mode operation or does not automatically turn on by sensor (Depending on model)

• The motion sensor is located on the bottom center of the TV.
• The motion sensor is supported by some models only.
• Foreign substances on the motion sensor may cause it to malfunction.
• The motion sensor may not work properly if the environment is too bright or too dark.
• Obstacles in front of the TV may affect motion sensor detection.
• The sensor can operate by recognizing changes in lighting or movement of objects (pets, robot vacuum cleaners, etc.).
• To stop using Always Ready mode, navigate to [Menu] > [General] > [Always Ready] > [Enable the function]. To use only the General Always Ready mode function, select "Enable Always Ready mode," turn off the screen, and then stop using the motion sensor in [Options]. The screen-on function with the motion sensor can be set by adjusting [Motion Sensor Sensitivity] in [Options].

Cleaning the Screen:

• Wring any excess water or cleaner from the cloth.
• Do not spray water or cleaner directly onto the TV screen.
• Spray just enough water or cleaner onto a dry cloth to wipe the screen.

Precautions for Protecting the OLED TV Screen

Unlike regular LED/LCDs, OLED TVs produce light for each pixel, achieving perfect black and clear images without blurring. Due to the nature of organic materials used for high-resolution image quality, OLED displays generally experience image retention, which can be a persistent phenomenon.

This phenomenon is observed in all OLED panels. While recommended picture modes can minimize image retention, current technology cannot completely prevent it. Displaying the same image for a long time or repeatedly displaying it can cause image retention, a common phenomenon in OLED products.

This product has a built-in screen protection feature. Avoid displaying images likely to cause image retention and follow the recommendations.

Images Likely to Cause Image Retention:

• Images with black areas on the top/bottom and/or left/right sides of the screen.
• Images with aspect ratios of 4:3 or 21:9.
• Images fixed for a long time, such as program numbers, station logos, game console icons, set-top box menus, etc.
• Other fixed screen images or repeatedly displayed images.

Recommendations for Minimising Image Retention:

• When watching TV for a long time, press the [Menu] button, go to [Picture] > [Select Mode], and set to [Auto Power Save]. Go to [Advanced Settings] > [Brightness] and set [OLED Pixel Brightness] to a lower level.
• Press the [Menu] button, go to [General] > [OLED Care] > [OLED Panel Care], and set [Adjust Logo Brightness] to [High].
• When showing images with black bars, press the [Menu] button, go to [Picture] > [Aspect Ratio] > [User Selection] > [Vertical Zoom] or [4-Way Zoom] to remove the black bars.
• Turn off device menus (e.g., set-top boxes) when not in use to prevent them from being displayed on the screen for extended periods.

Note: When the screen displays a fixed image for a long time, screen brightness will automatically reduce and then restore once the content changes. This is a normal function to minimize image retention.

Running [Pixel Cleaning] to Protect the OLED TV Screen:

The OLED TV has a pixel cleaning feature to check screen status and prevent image retention. It calculates optimal execution time based on accumulated viewing time and runs automatically when the TV is turned off. Horizontal lines may appear at the top/bottom of the screen during this process. Pixel cleaning requires the product to be connected to the power cord and main power.

To run this function manually, press the [Menu] button on the remote control, navigate to [General] > [OLED Care] > [OLED Panel Care], and press [Pixel Cleaning].

Using Magic Remote Control

The descriptions below are based on the buttons on the remote control. Please read this manual carefully and use the TV correctly. (Some buttons and services may not be provided depending on models or regions.)

Remote Control Functions:

• Power: Turns the TV on or off.
• Home Hub: Accesses the [Home Hub].
• Home Hub: Changes the input source.
• Home: Accesses the Home menu.
• Home: Activates the screen zoom function.
• Wheel (OK): Press the center of the button to select a menu. You can change programs by using the [Up/Down] buttons.
• Up/Down/Left/Right: Press these buttons to scroll through menus. If you press these buttons while the pointer is active, the pointer will disappear, and the Magic Remote will function as a general remote control. Shake the Magic Remote left and right to display the pointer again.
• Back: Returns to the previous level.
• Back: Closes the displayed screen and opens the home menu.
• Volume buttons: Adjusts the volume level.
• Volume buttons: Mutes all sounds.

Other Buttons:

• Microphone: Use for voice commands.
• Number buttons: Enter numbers. Accesses [Quick Help].
• GUIDE: Accesses the [Guide].
• LIST: Accesses the saved programs list.
• QUICK ACCESS: Accesses [Edit Quick Access]. This feature allows direct access to specified apps or Live TV by pressing and holding number buttons.
• AD/SAP: Enables audio descriptions.
• Mute: Mutes all sounds.
• Accessibility: Accesses the [Accessibility] app.
• Accessibility: Accesses the [Accessibility Shortcuts].
• AI: Network connection required for voice recognition. Check for recommended content (availability may vary by country). Speak while pressing and holding the button to use voice recognition.
• More actions: Displays more remote control functions.
• Programme buttons: Scrolls through saved programs.
• Home Hub: Accesses the [Home Hub].
• Home Hub: Changes the input source.
• Q. Settings: Accesses Quick Settings.
• Q. Settings: Displays the All Settings menu.
• Various services button: Connects to services like streaming and voice search.
• Red button: Runs the record function.

Note: To use the [GUIDE] or [LIST] buttons, press and hold for more than 1 second.

How to Register the Magic Remote Control

Pair the Magic Remote with your TV first.

1. Insert batteries into the Magic Remote and turn the TV on.
2. Point the Magic Remote at your TV and press the Wheel (OK) button.

* If registration fails, try again after turning the TV off and back on.

How to Deregister the Magic Remote Control

Press and hold the [Back] and [Home] buttons simultaneously for five seconds to unpair the Magic Remote.

* Press and hold the [Home] and [Q. Settings] buttons for more than 5 seconds to disconnect and re-register the Magic Remote simultaneously.

Using Always Ready (Depending on model)

Operate the TV and connect to Bluetooth with direct voice recognition while the power is off.

Set [Enable the function] to 'on' in [Menu] > [General] > [Always Ready].

Pressing the [Power] button while watching TV switches the screen to [Always Ready] (on state), and pressing it again turns the screen off ([Always Ready] off state).

Press the [Home] or [Back] button to watch TV when the screen is in [Always Ready] (on state).

Press the Wheel (OK) button to display the wallpaper when the screen is in [Always Ready] (off state), and press the [Power] button to watch TV.

Note: Using Always Ready may increase energy consumption. For more information, refer to [Menu] > [Support] > [User Guide] > [Troubleshooting] > [Learn More About Always Ready].

It is recommended that an Access Point (AP) be located more than 0.2 m away from the TV. If the AP is installed closer, the Magic Remote Control may not perform as expected due to frequency interference.